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Service Desk Technician - Level 1 at Tristar Insurance
Irving, Texas, United States - Full Time
Skills Needed
Technical Support, Troubleshooting, Remote Support Tools, Windows 11, Microsoft 365, Customer Service, Communication Skills, Hardware, Software, Peripheral Devices, Claims Processing Software, Installation, Configuration, Problem Solving, Documentation, Escalation
Specialization
Candidates should have a working knowledge of software and hardware operations, with experience in troubleshooting Windows 11 and Microsoft 365 applications. An associate or bachelor's degree in a related field is preferred but not required.
Business Development Manager - IT & Data Centres at SCHNEIDER ELECTRIC SMART GRID SOLUTIONS LLC
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Sales, Data Centre, Digital Transformation, Relationship Building, Pipeline Management, Account Planning, It Channel, Infrastructure, Software, Hybrid It, Sustainability, Cooling, Edge Computing, Ups Systems, Monitoring Software, Project Opportunities
Specialization
The ideal candidate should have 3-5 years of sales experience in the data centre and Telco industry, with a strong interest in digital transformation. A natural relationship builder with experience managing a pipeline and navigating complex sales is essential.
Experience Required
Minimum 2 year(s)
Field Marketing Coordinator at Vonage
, , Mexico - Full Time
Skills Needed
Field Marketing, Partner Marketing, Account Based Marketing, Events, Saas, B2b, Software, High Tech, Content Syndication, Email Marketing, Data Driven, Metrics Focused, Collaboration, Project Management, Fluency In Portuguese, Cpaas
Specialization
Candidates should have experience in field marketing, partner marketing, and events, particularly in SaaS B2B environments. A critical thinker with a positive, collaborative mindset and professional English proficiency is essential.
Experience Required
Minimum 2 year(s)
Senior Product Analyst at Kudo
, , Vietnam - Full Time
Skills Needed
Analytics, Statistics, Software, Mathematics, Economics, Computer Science, Engineering, Sql, Presto, Etl, Power Bi, Tableau, Python, Excel, Data Models, Data Mining
Specialization
Candidates should have a Bachelor's or Master's degree in a relevant field and a minimum of 5 years of experience in a related role. Proficiency in SQL and strong statistical knowledge are essential.
Experience Required
Minimum 5 year(s)
Project Manager, Semiconductor at Claros
Torrance, California, United States - Full Time
Skills Needed
Project Management, Power Management, Ai, Data Centers, Energy Management, Hardware, Software, Optimization
Specialization
Candidates should have experience in project management within the semiconductor or power management sectors. A strong understanding of AI and data center operations is preferred.
Experience Required
Minimum 5 year(s)
Glade Brook Spring Fellowship at Glade Brook
, , United States - Full Time
Skills Needed
Research, Analytical Skills, Communication, Entrepreneurial Mindset, Interest In Startups, Venture Capital, Emerging Technologies, Ai, Software, Fintech, Deep Tech
Specialization
Candidates should be highly motivated undergraduates with a genuine interest in startups and venture capital. Strong academic performance and relevant coursework in finance or computer science are preferred.
IT Officer at Minor International
Surat Thani, Surat Thani, Thailand - Full Time
Skills Needed
Troubleshooting, Technical Support, Computer Hardware, Software, Network Systems, Pms, Pos, Key Card Systems, Analytical Skills, Problem Solving, Communication Skills, It Security, Data Privacy, Attention To Detail, Flexibility, Responsibility
Specialization
Candidates must have a bachelor's degree in Information Technology or a related field, along with 2-3 years of experience in IT support, preferably in the hospitality industry. Strong knowledge of computer systems, hotel network systems, and excellent problem-solving skills are essential.
Experience Required
Minimum 2 year(s)
Field services Technician at NTT DATA
Apodaca, Nuevo León, Mexico - Full Time
Skills Needed
Hardware, Software, Networking, Troubleshooting, Repair, Installation, Configuration, Maintenance, Client Liaison, Problem Resolution
Specialization
The job requires interpreting clients' needs and determining the appropriate personnel for problem resolution. The position involves both on-site and remote support, indicating a need for adaptability and technical expertise.
Applied R&D Engineer 2 - IVT at Nokia
, , India - Full Time
Skills Needed
Integration, Verification, Testing, Hardware, Software, Systems, Techno Economic Consulting, Laboratory Maintenance, Equipment Setup, Multi Discipline Design, Development, Implementation, Operational Processes, Customer Specific Features, Complex Problem Solving
Specialization
Candidates should have experience in integration, verification, and testing of software and hardware systems. A background in techno-economic consulting and maintenance of laboratory equipment is also beneficial.
Experience Required
Minimum 2 year(s)
Applied R&D Engineer 2 - IVT at Nokia
, , India - Full Time
Skills Needed
Integration, Verification, Testing, Hardware, Software, Systems, Techno Economic Consulting, Laboratory Maintenance, Equipment Setup, Tools, Device Maintenance
Specialization
Candidates should have experience in integration, verification, and testing of software and hardware components. Familiarity with laboratory equipment and maintenance is also essential.
Experience Required
Minimum 2 year(s)
Desktop Support Technician at Percepta South Africa
, , - Full Time
Skills Needed
Desktop Support, Technical Support, Troubleshooting, Customer Service, Hardware, Software, Microsoft Office, Sccm, Dhcp, Active Directory, Group Policies, Imaging Processes, Time Management, Attention To Detail, Scripting Skills, Documentation Skills
Specialization
Candidates should have an associate degree in a relevant field or equivalent experience, along with strong knowledge of IT support practices. Familiarity with various technologies and a proactive approach to problem-solving are also required.
Intern - IT at UNITED CEREBRAL PALSY OF CENTRAL FLORIDA INC
Orlando, Florida, United States - Full Time
Skills Needed
Troubleshooting, Technical Support, Hardware, Software, Network Issues, Installation, Configuration, Maintenance, System Updates, System Backups, Documentation, User Guides, Customer Relations, Attention To Detail, Team Environment
Specialization
Candidates must be actively enrolled college students, preferably in their 3rd or 4th year, with good time management and customer relations skills. Attention to detail and the ability to work in a team environment are also required.
Associate Professor / Assistant Professor at The Chinese University of Hong Kong
, Hong Kong, China - Full Time
Skills Needed
Ai Computer Systems, Hardware, Software, Large Scale Ai Systems, Accelerator Chip Technologies, High Speed Memory, Data Center Architecture, Software Stacks, Asic Design, High Bandwidth Memory Systems, Data Center Networking, Collaborative Research, Mentoring, Research Funding, Teaching, Graduate Supervision
Specialization
Applicants must have a Ph.D. in a relevant field, a strong research track record, and experience in computer systems for large-scale AI. They should also demonstrate collaborative research abilities and potential for securing external funding.
Experience Required
Minimum 5 year(s)
L1 IT Support at VBP
Cagayan de Oro, Northern Mindanao, Philippines - Full Time
Skills Needed
Technical Support, Troubleshooting, Communication Skills, Customer Service, Problem Solving, Hardware, Software, Networking, Windows, Macos, User Accounts, Maintenance, Documentation, Feedback Gathering, Adaptability
Specialization
A bachelor's degree in Information Technology or a related field is preferable, along with previous experience in a technical support or customer service role. A basic understanding of IT concepts and strong communication skills are essential.
Senior Enterprise Account Executive at Axon
Scottsdale, Arizona, United States - Full Time
Skills Needed
Sales, Channel Sales, Software, Saas, Cloud, Collaboration, Executive Level Engagements, Communication, Large Vars, Systems Integrators, Startup Experience, Creative Thinking, Relationship Building, Revenue Growth, Market Share, Sales Training
Specialization
Candidates should have at least 7+ years of experience in sales or channel roles within a technology company, preferably in software or SaaS. A track record of sales success and experience with executive level engagements is required.
Experience Required
Minimum 10 year(s)
Lead Technical Account Manager at NICE
, , United States - Full Time
Skills Needed
Technical Account Management, Customer Service, Problem Solving, Analytical Skills, Troubleshooting, Telecommunications, Contact Center, Software, Ip Telephony
Specialization
Candidates should have at least 10 years of experience in a technical or service role, demonstrating proficiency in technical problem solving and excellent customer service skills. Strong analytical and troubleshooting abilities are also required.
Experience Required
Minimum 10 year(s)
Desktop Support Technician at Heritage Auctions
Irving, Texas, United States - Full Time
Skills Needed
Desktop Support, Ticket Management, Troubleshooting, Documentation, Teamwork, Network Infrastructure, Microsoft Windows, Audiovisual Systems, Computer Imaging, Comptia A+, Comptia Network+, Comptia Security+, Quest Kace, Technical Procedures, End User Support, Hardware, Software
Specialization
Candidates must have a high school degree, with a bachelor's degree in Information Technology preferred, and at least 4 years of Enterprise Desktop Support experience. Certifications such as CompTIA A+ are required, with additional certifications recommended.
Experience Required
Minimum 5 year(s)
ED Tech at Mississippi County Hospital System
Blytheville, Arkansas, United States - Full Time
Skills Needed
Technical Support, Troubleshooting, Problem Solving, Communication, Edtech Platforms, Hardware, Software, Network Configurations
Specialization
Candidates should have proven experience in technical support, preferably within educational technology, and possess strong troubleshooting skills. A high school diploma or equivalent is required, with additional technical certifications being a plus.
Experience Required
Minimum 2 year(s)
Product Sales Marketing, PSM (iHealthcare/林口園區) at Advantech
New Taipei, , Taiwan - Full Time
Skills Needed
B2b Business Model, Hardware, Software, Networking, Sales Strategy, Marketing Strategy, Market Analysis, Product Training, Cross Functional Collaboration, Project Proposal, Customer Communication
Specialization
Candidates should have experience in a B2B business model and possess deep knowledge in hardware, software, and networking. Fluency in English is required, and proficiency in Japanese is a plus.
Experience Required
Minimum 5 year(s)
M&A Business Development Senior Associate at Vencora
, , Malaysia - Full Time
Skills Needed
Business Development, Lead Generation, Outbound Sales, Cold Calling, Relationship Building, Analytical Skills, Communication Skills, M&A, Software, Fintech, Salesforce, Time Management, Persistence, Independent Work Ethic, Collaboration, Creativity
Specialization
Candidates should have 6+ years of experience in business development, lead generation, or outbound sales, ideally in a B2B or M&A environment. A strong academic background and excellent communication skills are also required.
Experience Required
Minimum 5 year(s)
Service Desk Technician - Level 1 at Tristar Insurance
Irving, Texas, United States -
Full Time

Start Date

Immediate

Expiry Date

04 Apr, 26

Salary

25.0

Posted On

04 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Technical Support, Troubleshooting, Remote Support Tools, Windows 11, Microsoft 365, Customer Service, Communication Skills, Hardware, Software, Peripheral Devices, Claims Processing Software, Installation, Configuration, Problem Solving, Documentation, Escalation

Industry

Insurance

Description
Job Details Level: Experienced Job Location: Dallas - Irving, TX 75038 Position Type: Full Time Education Level: High School Diploma or GED Salary Range: $20.00 - $25.00 Hourly Travel Percentage: 10% Job Shift: Day Job Category: Information Technology Position Summary: Under general supervision, Service Desk Technicians assist computer users with hardware, software, and business application questions. They field telephone calls, chat, and e-mail messages from employees seeking guidance on technical problems. In responding to these requests, Service Desk Technicians must listen carefully, ask questions to diagnose the issue, and then walk the customer through problem-solving steps. Most troubleshooting and support are performed using remote tools, including tasks traditionally requiring hands-on work such as equipment setup. Essential Duties and Responsibilities: Provide front-line technical support for TRISTAR’s custom-developed claims handling application, including basic troubleshooting, account access, and issue escalation. Primarily use remote support tools to resolve issues, including equipment setup, configuration, and software installation. Answer user inquiries regarding computer software, hardware, and peripheral operation to resolve problems via phone, chat, and e-mail. Diagnose and resolve technical hardware, software, and connectivity issues. Set up and configure employee equipment remotely; ensure proper installation of operating systems, security tools, and business software. Install and perform minor repairs to hardware, software, or peripheral equipment when necessary, following company standards. Research solutions using available knowledge bases, documentation, and information resources. Maintain detailed records of support requests, problem resolution, and installation activities in the ticketing system. Escalate complex issues to the appropriate technical teams or application support staff. Identify and escalate urgent issues requiring immediate attention. Inform management of recurring or widespread problems and suggest improvements. Stay current with company systems, application changes, and IT updates. Occasionally travel to remote offices without on-site IT personnel when required. Qualifications Qualifications Required: Associate or Bachelor’s degree in Computer Science or related field preferred but not required. Working knowledge of fundamental operations of relevant software, hardware, and other equipment. Familiarity with remote support tools and remote equipment setup practices. Experience troubleshooting Windows 11 and Microsoft 365 applications (Outlook, Teams, Office Suite). Knowledge of common personal computer peripherals and handheld devices (printers, scanners, mobile devices). Excellent customer service and communication skills, with the ability to explain technical concepts to non-technical users. Related experience and training in troubleshooting and providing help desk support. Other Qualifications: Certifications in Help Desk support, Microsoft, or business application support are a plus. Experience supporting line-of-business applications or claims processing software is a plus.
Responsibilities
Service Desk Technicians provide front-line technical support for users, assisting with hardware, software, and application issues. They utilize remote tools for troubleshooting and ensure proper setup and configuration of employee equipment.
Service Desk Technician - Level 1 at Tristar Insurance
Irving, Texas, United States - Full Time
Skills Needed
Technical Support, Troubleshooting, Remote Support Tools, Windows 11, Microsoft 365, Customer Service, Communication Skills, Hardware, Software, Peripheral Devices, Claims Processing Software, Installation, Configuration, Problem Solving, Documentation, Escalation
Specialization
Candidates should have a working knowledge of software and hardware operations, with experience in troubleshooting Windows 11 and Microsoft 365 applications. An associate or bachelor's degree in a related field is preferred but not required.
Business Development Manager - IT & Data Centres at SCHNEIDER ELECTRIC SMART GRID SOLUTIONS LLC
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Sales, Data Centre, Digital Transformation, Relationship Building, Pipeline Management, Account Planning, It Channel, Infrastructure, Software, Hybrid It, Sustainability, Cooling, Edge Computing, Ups Systems, Monitoring Software, Project Opportunities
Specialization
The ideal candidate should have 3-5 years of sales experience in the data centre and Telco industry, with a strong interest in digital transformation. A natural relationship builder with experience managing a pipeline and navigating complex sales is essential.
Experience Required
Minimum 2 year(s)
Field Marketing Coordinator at Vonage
, , Mexico - Full Time
Skills Needed
Field Marketing, Partner Marketing, Account Based Marketing, Events, Saas, B2b, Software, High Tech, Content Syndication, Email Marketing, Data Driven, Metrics Focused, Collaboration, Project Management, Fluency In Portuguese, Cpaas
Specialization
Candidates should have experience in field marketing, partner marketing, and events, particularly in SaaS B2B environments. A critical thinker with a positive, collaborative mindset and professional English proficiency is essential.
Experience Required
Minimum 2 year(s)
Senior Product Analyst at Kudo
, , Vietnam - Full Time
Skills Needed
Analytics, Statistics, Software, Mathematics, Economics, Computer Science, Engineering, Sql, Presto, Etl, Power Bi, Tableau, Python, Excel, Data Models, Data Mining
Specialization
Candidates should have a Bachelor's or Master's degree in a relevant field and a minimum of 5 years of experience in a related role. Proficiency in SQL and strong statistical knowledge are essential.
Experience Required
Minimum 5 year(s)
Project Manager, Semiconductor at Claros
Torrance, California, United States - Full Time
Skills Needed
Project Management, Power Management, Ai, Data Centers, Energy Management, Hardware, Software, Optimization
Specialization
Candidates should have experience in project management within the semiconductor or power management sectors. A strong understanding of AI and data center operations is preferred.
Experience Required
Minimum 5 year(s)
Glade Brook Spring Fellowship at Glade Brook
, , United States - Full Time
Skills Needed
Research, Analytical Skills, Communication, Entrepreneurial Mindset, Interest In Startups, Venture Capital, Emerging Technologies, Ai, Software, Fintech, Deep Tech
Specialization
Candidates should be highly motivated undergraduates with a genuine interest in startups and venture capital. Strong academic performance and relevant coursework in finance or computer science are preferred.
IT Officer at Minor International
Surat Thani, Surat Thani, Thailand - Full Time
Skills Needed
Troubleshooting, Technical Support, Computer Hardware, Software, Network Systems, Pms, Pos, Key Card Systems, Analytical Skills, Problem Solving, Communication Skills, It Security, Data Privacy, Attention To Detail, Flexibility, Responsibility
Specialization
Candidates must have a bachelor's degree in Information Technology or a related field, along with 2-3 years of experience in IT support, preferably in the hospitality industry. Strong knowledge of computer systems, hotel network systems, and excellent problem-solving skills are essential.
Experience Required
Minimum 2 year(s)
Field services Technician at NTT DATA
Apodaca, Nuevo León, Mexico - Full Time
Skills Needed
Hardware, Software, Networking, Troubleshooting, Repair, Installation, Configuration, Maintenance, Client Liaison, Problem Resolution
Specialization
The job requires interpreting clients' needs and determining the appropriate personnel for problem resolution. The position involves both on-site and remote support, indicating a need for adaptability and technical expertise.
Applied R&D Engineer 2 - IVT at Nokia
, , India - Full Time
Skills Needed
Integration, Verification, Testing, Hardware, Software, Systems, Techno Economic Consulting, Laboratory Maintenance, Equipment Setup, Multi Discipline Design, Development, Implementation, Operational Processes, Customer Specific Features, Complex Problem Solving
Specialization
Candidates should have experience in integration, verification, and testing of software and hardware systems. A background in techno-economic consulting and maintenance of laboratory equipment is also beneficial.
Experience Required
Minimum 2 year(s)
Applied R&D Engineer 2 - IVT at Nokia
, , India - Full Time
Skills Needed
Integration, Verification, Testing, Hardware, Software, Systems, Techno Economic Consulting, Laboratory Maintenance, Equipment Setup, Tools, Device Maintenance
Specialization
Candidates should have experience in integration, verification, and testing of software and hardware components. Familiarity with laboratory equipment and maintenance is also essential.
Experience Required
Minimum 2 year(s)
Desktop Support Technician at Percepta South Africa
, , - Full Time
Skills Needed
Desktop Support, Technical Support, Troubleshooting, Customer Service, Hardware, Software, Microsoft Office, Sccm, Dhcp, Active Directory, Group Policies, Imaging Processes, Time Management, Attention To Detail, Scripting Skills, Documentation Skills
Specialization
Candidates should have an associate degree in a relevant field or equivalent experience, along with strong knowledge of IT support practices. Familiarity with various technologies and a proactive approach to problem-solving are also required.
Intern - IT at UNITED CEREBRAL PALSY OF CENTRAL FLORIDA INC
Orlando, Florida, United States - Full Time
Skills Needed
Troubleshooting, Technical Support, Hardware, Software, Network Issues, Installation, Configuration, Maintenance, System Updates, System Backups, Documentation, User Guides, Customer Relations, Attention To Detail, Team Environment
Specialization
Candidates must be actively enrolled college students, preferably in their 3rd or 4th year, with good time management and customer relations skills. Attention to detail and the ability to work in a team environment are also required.
Associate Professor / Assistant Professor at The Chinese University of Hong Kong
, Hong Kong, China - Full Time
Skills Needed
Ai Computer Systems, Hardware, Software, Large Scale Ai Systems, Accelerator Chip Technologies, High Speed Memory, Data Center Architecture, Software Stacks, Asic Design, High Bandwidth Memory Systems, Data Center Networking, Collaborative Research, Mentoring, Research Funding, Teaching, Graduate Supervision
Specialization
Applicants must have a Ph.D. in a relevant field, a strong research track record, and experience in computer systems for large-scale AI. They should also demonstrate collaborative research abilities and potential for securing external funding.
Experience Required
Minimum 5 year(s)
L1 IT Support at VBP
Cagayan de Oro, Northern Mindanao, Philippines - Full Time
Skills Needed
Technical Support, Troubleshooting, Communication Skills, Customer Service, Problem Solving, Hardware, Software, Networking, Windows, Macos, User Accounts, Maintenance, Documentation, Feedback Gathering, Adaptability
Specialization
A bachelor's degree in Information Technology or a related field is preferable, along with previous experience in a technical support or customer service role. A basic understanding of IT concepts and strong communication skills are essential.
Senior Enterprise Account Executive at Axon
Scottsdale, Arizona, United States - Full Time
Skills Needed
Sales, Channel Sales, Software, Saas, Cloud, Collaboration, Executive Level Engagements, Communication, Large Vars, Systems Integrators, Startup Experience, Creative Thinking, Relationship Building, Revenue Growth, Market Share, Sales Training
Specialization
Candidates should have at least 7+ years of experience in sales or channel roles within a technology company, preferably in software or SaaS. A track record of sales success and experience with executive level engagements is required.
Experience Required
Minimum 10 year(s)
Lead Technical Account Manager at NICE
, , United States - Full Time
Skills Needed
Technical Account Management, Customer Service, Problem Solving, Analytical Skills, Troubleshooting, Telecommunications, Contact Center, Software, Ip Telephony
Specialization
Candidates should have at least 10 years of experience in a technical or service role, demonstrating proficiency in technical problem solving and excellent customer service skills. Strong analytical and troubleshooting abilities are also required.
Experience Required
Minimum 10 year(s)
Desktop Support Technician at Heritage Auctions
Irving, Texas, United States - Full Time
Skills Needed
Desktop Support, Ticket Management, Troubleshooting, Documentation, Teamwork, Network Infrastructure, Microsoft Windows, Audiovisual Systems, Computer Imaging, Comptia A+, Comptia Network+, Comptia Security+, Quest Kace, Technical Procedures, End User Support, Hardware, Software
Specialization
Candidates must have a high school degree, with a bachelor's degree in Information Technology preferred, and at least 4 years of Enterprise Desktop Support experience. Certifications such as CompTIA A+ are required, with additional certifications recommended.
Experience Required
Minimum 5 year(s)
ED Tech at Mississippi County Hospital System
Blytheville, Arkansas, United States - Full Time
Skills Needed
Technical Support, Troubleshooting, Problem Solving, Communication, Edtech Platforms, Hardware, Software, Network Configurations
Specialization
Candidates should have proven experience in technical support, preferably within educational technology, and possess strong troubleshooting skills. A high school diploma or equivalent is required, with additional technical certifications being a plus.
Experience Required
Minimum 2 year(s)
Product Sales Marketing, PSM (iHealthcare/林口園區) at Advantech
New Taipei, , Taiwan - Full Time
Skills Needed
B2b Business Model, Hardware, Software, Networking, Sales Strategy, Marketing Strategy, Market Analysis, Product Training, Cross Functional Collaboration, Project Proposal, Customer Communication
Specialization
Candidates should have experience in a B2B business model and possess deep knowledge in hardware, software, and networking. Fluency in English is required, and proficiency in Japanese is a plus.
Experience Required
Minimum 5 year(s)
M&A Business Development Senior Associate at Vencora
, , Malaysia - Full Time
Skills Needed
Business Development, Lead Generation, Outbound Sales, Cold Calling, Relationship Building, Analytical Skills, Communication Skills, M&A, Software, Fintech, Salesforce, Time Management, Persistence, Independent Work Ethic, Collaboration, Creativity
Specialization
Candidates should have 6+ years of experience in business development, lead generation, or outbound sales, ideally in a B2B or M&A environment. A strong academic background and excellent communication skills are also required.
Experience Required
Minimum 5 year(s)