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Client Services Manager at Northwest Bank

Lake Oswego, Oregon, United States - Full Time

Skills Needed
Leadership, Team Management, Coaching, Training, Deposit Operations, Wire Transfer Processing, Exception Handling, System Administration, Security Administration, Compliance, Risk Management, Reporting, Process Improvement, Project Support, Analytical Skills, Communication

Specialization
Candidates must possess a Bachelor's degree in business administration or finance, or fifteen years of equivalent experience, including a minimum of 15 years in progressive banking operations with at least 5 years managing multiple customer service operations teams. Essential qualifications include deep knowledge of deposit regulations, bank security policies, strong analytical and system administration skills, and proficiency in standard office productivity tools.

Experience Required
Minimum 5 year(s)

ITM Specialist at ChoiceOne Bank

Montrose, Michigan, United States - Full Time

Skills Needed
Customer Service, Transaction Processing, Communication, Problem Solving, Teamwork, Compliance, Product Knowledge, Cross Selling, Call Center Experience, Financial Discipline, Audit Requirements, Bank Secrecy Act, Usa Patriot Act

Specialization
Candidates must possess a High School Diploma or GED and preferably have a minimum of one year of experience in a Call Center within banking, financial services, or goal-driven retail sales, with bilingual skills being a preference. Success requires strong communication, problem-solving, customer service, ethics, interpersonal skills, and reliability.

Relationship Customer Onboarding SpecialistSpecialist at kiwibankpeople

Hamilton, Waikato, New Zealand - Full Time

Skills Needed
Handling Outbound Calls, Handling Emails, Building Customer Relationships, Customer Due Diligence Checks, Aml Compliance, Foreign Tax Compliance, Process Adherence, Documentation, Attention To Detail, Using Digital Tools, Learning New Technologies, Process Improvement Initiatives

Specialization
Candidates should be confident in handling calls and emails while building strong customer relationships, possessing knowledge of AML and Foreign Tax compliance for due diligence checks. Strong process adherence, attention to detail, and demonstrated skill in using digital tools are also desired.

Branch Manager | Lapeer South at ChoiceOne Bank

Lapeer, Michigan, United States - Full Time

Skills Needed
Business Development, Sales, Branch Management, Coaching, Supervision, Lending Authority, Policy Implementation, Customer Relationship Management, Community Outreach, Team Motivation, Underwriting, Strategic Thinking, Delegation, Judgment, Visionary Leadership, Communication

Specialization
Candidates should have a minimum of three to five years in banking or equivalent education, with previous experience as a Branch Manager or Assistant Branch Manager preferred. A Bachelor's Degree in a business-related major is preferred, or equivalent experience of three years in successful sales, preferably in financial services.

Experience Required
Minimum 5 year(s)

Credit Analyst - Assistant Relationship Manager at Northwest Bank

Coeur D'Alene, Idaho, United States - Full Time

Skills Needed
Credit Analysis, Financial Analysis, Loan Monitoring, Underwriting Recommendations, Credit Memorandums, Risk Analysis, Financial Statement Spreading, Loan Compliance, Portfolio Management, Communication, Time Management, Data Analysis, Banking Regulations

Specialization
Candidates must possess a Bachelor's degree in Business, Finance, or a related field, or equivalent experience, along with at least one year of experience in credit analysis or lending activities. Required competencies include strong analytical skills, proficiency in standard office software, and the ability to adhere to bank policies and service standards.

Customer Service Officer at Five Star Bank

Rancho Cordova, California, United States - Full Time

Skills Needed
Customer Service, Cash Handling, Transaction Processing, Account Maintenance, Issue Resolution, Compliance, Aml Laws, Wire Transfers, Reconciliation, Problem Solving, Teamwork, Organizational Skills, Stress Management, Initiative, Technical Capacity, Client Focus

Specialization
Candidates must possess at least one year of banking experience, two years of customer service experience, and six months of cash handling experience. A High School Diploma or GED is the minimum educational requirement for this full-time role.

Full-Time Teller at ChoiceOne Bank

Coopersville, Michigan, United States - Full Time

Skills Needed
Customer Service, Transaction Processing, Cash Handling, Confidentiality, Product Knowledge, Relationship Building, Referrals, Night Deposits, Atm Balancing, Bank Secrecy Act Compliance, Usa Patriot Act Compliance, Written Communication, Oral Communication, Group Presentation, Technical Skills, Accuracy

Specialization
Candidates must be able to perform essential duties satisfactorily and exhibit company values, requiring a High School diploma or GED and preferably a minimum of six months of cash handling experience. Successful performance relies on competencies like strong written and oral communication, technical skills, quality focus, adaptability, and dependability.

Summer Teller at Pentucket Bank

Haverhill, Massachusetts, United States - Full Time

Skills Needed
Customer Service, Communication Skills, Problem Solving, Attention To Detail, Cash Handling, Math Skills, Computer Skills, Banking Operations

Specialization
Candidates must be high school graduates or equivalent with strong computer and math skills. Six months of cash handling and customer service experience is also required.

Portfolio Manager at Pentucket Bank

Haverhill, Massachusetts, United States - Full Time

Skills Needed
Commercial Credit Skills, Loan Origination Software, Financial Analysis, Risk Management, Client Engagement, Communication Skills, Regulatory Compliance, Portfolio Management, Construction Monitoring, Covenant Analysis, Document Preparation, Team Collaboration, Problem Solving, Attention To Detail, Professional Demeanor

Specialization
A bachelor's degree in accounting, finance, economics, or business administration is preferred, along with a minimum of 3 years of credit experience. Candidates should demonstrate proficiency in commercial credit skills and have basic knowledge of loan origination software and commercial deposit products.

Experience Required
Minimum 2 year(s)

Summer Teller at Pentucket Bank

Haverhill, Massachusetts, United States - Full Time

Skills Needed
Customer Service, Communication Skills, Problem Solving, Attention To Detail, Cash Handling, Math Skills, Computer Skills, Banking Operations

Specialization
Candidates must be high school graduates or equivalent with strong computer and math skills. Six months of cash handling and customer service experience is required.

Full-Time Teller at ChoiceOne Bank

Comstock Park, Michigan, United States - Full Time

Skills Needed
Customer Service, Cash Handling, Transaction Processing, Communication, Banking Products, Financial Services, Relationship Development, Referral Generation, Atm Balancing, Regulatory Compliance, Bank Secrecy Act, Usa Patriot Act, Problem Solving, Adaptability, Time Management, Attention To Detail

Specialization
Candidates must have a High School diploma or GED and possess strong communication and interpersonal skills. A minimum of 6 months of cash handling experience is preferred.

Full-Time Teller | Grass Lake at ChoiceOne Bank

Grass Lake Charter Township, Michigan, United States - Full Time

Skills Needed
Customer Service, Cash Handling, Transaction Processing, Sales, Referral Generation, Banking Regulations, Communication, Attention To Detail, Adaptability, Time Management, Problem Solving, Technical Proficiency, Policy Compliance, Relationship Building

Specialization
Candidates must have a high school diploma or GED. A minimum of 6 months of cash handling experience is preferred.

Float Teller at ChoiceOne Bank

Chesaning, Michigan, United States - Full Time

Skills Needed
Customer Service, Transaction Processing, Cash Handling, Confidentiality, Product Knowledge, Relationship Building, Referrals, Bank Secrecy Act Compliance, Usa Patriot Act Compliance, Banking Regulations, Written Communication, Oral Communication, Technical Skills, Quality Assurance, Adaptability, Initiative

Specialization
Candidates must be able to satisfactorily perform essential duties and exhibit company values, requiring effective written and oral communication skills and technical proficiency. A High School diploma or GED is required, with a minimum of 6 months of cash handling experience preferred, and the ability to work in an office environment is necessary.

Deposit Operations Assistant at Profinium Bank

Fairmont, Minnesota, United States - Full Time

Skills Needed
Analytical, Customer Service Oriented, Dependable, Verbal Communication, Written Communication, Exercise Judgement, Problem Solving, Technology Driven, Numerical Aptitude, Microsoft Office Products, Office Equipment Skills

Specialization
Candidates should have a high school diploma or equivalent, with an AAP certification or relevant experience. Proficiency in Microsoft Office and strong customer service skills are essential.

Experience Required
Minimum 2 year(s)

Nail Artist - Women's Spa at East Bank Club

Chicago, Illinois, United States - Full Time

Skills Needed
Manicures, Pedicures, Gel Polish Application, Customer Service, Rapport Building, Industry Trend Awareness, Equipment Sanitation, Inventory Management, Communication, Interpersonal Skills, Detail Oriented, Multitasking, Teamwork, Flexibility, Lifting Up To 25 Lbs, Physical Stamina

Specialization
Candidates must possess a minimum of 2 years of experience in a similar role and hold an active Illinois Nail Technician license. Essential requirements include knowledge of nail care products and techniques, strong communication skills, and the ability to work effectively in a fast-paced, team-oriented environment, including availability for weekends and holidays.

Experience Required
Minimum 2 year(s)

Massage Therapist - Women's Spa at East Bank Club

Chicago, Illinois, United States - Full Time

Skills Needed
Massage Therapy, Customer Service, Deep Tissue Massage, Swedish Massage, Therapeutic Massage, Sports Massage, Client Consultation, Time Management, Sanitization, Client Comfort Assessment, Hospitality, Integrity, Communication, Teamwork, Adaptability, Physical Stamina

Specialization
Candidates must possess an active and current Massage Therapy license and have previous experience working in a luxury spa environment. The role requires schedule flexibility, the ability to work well under pressure in a fast-paced setting, and physical capability to lift up to 25 lbs and perform various movements.

Experience Required
Minimum 2 year(s)

Float Teller at ChoiceOne Bank

Fenton, Michigan, United States - Full Time

Skills Needed
Customer Service, Cash Handling, Financial Services, Transaction Processing, Relationship Building, Communication, Attention To Detail, Adaptability, Problem Solving, Time Management, Banking Regulations, Sales, Referral Generation, Technical Proficiency

Specialization
Candidates must have a high school diploma or GED and possess strong communication and interpersonal skills. A minimum of 6 months of cash handling experience is preferred.

Sr. Desktop Support Specialist at Bluestone Bank

Raynham, Massachusetts, United States - Full Time

Skills Needed
Desktop Support, Helpdesk Operations, Active Directory, Endpoint Administration, Microsoft 365, Vpn, Wi Fi Deployment, Hardware Diagnostics, Troubleshooting, Asset Management, It Ticketing System, Documentation, Technical Mentorship, Security Principles, Python Scripting, Vm Hypervisor

Specialization
Candidates must possess a High School Diploma or equivalent, with an Associate's or Bachelor's degree preferred, alongside three to five years of progressive desktop support experience, preferably in financial services. Required certifications include CompTIA A+, along with demonstrated experience in Active Directory, Microsoft 365 administration, and endpoint management tools.

Experience Required
Minimum 2 year(s)

Teller at ChoiceOne Bank

Fenton, Michigan, United States - Full Time

Skills Needed
Customer Service, Cash Handling, Financial Transactions, Communication, Relationship Building, Attention To Detail, Problem Solving, Adaptability, Time Management, Banking Regulations, Bank Secrecy Act Compliance, Usa Patriot Act Compliance, Atm Maintenance, Data Entry, Sales, Referral Generation

Specialization
Candidates must have a high school diploma or GED and possess strong communication and interpersonal skills. A minimum of 6 months of cash handling experience is preferred.

Branch Manager at ChoiceOne Bank

Troy, Michigan, United States - Full Time

Skills Needed
Business Development, Team Leadership, Customer Service, Sales Management, Financial Services, Underwriting, Strategic Thinking, Performance Management, Relationship Management, Banking Regulations, Staff Training, Analytical Skills, Communication, Delegation, Decision Making

Specialization
Candidates should have a bachelor's degree in a business-related field or equivalent experience, along with 3 to 5 years of banking experience. Previous experience in a branch management role is required, and NMLS designation is preferred.

Experience Required
Minimum 2 year(s)

Client Services Manager at Northwest Bank

Lake Oswego, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jun, 26

Salary

0.0

Posted On

21 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Team Management, Coaching, Training, Deposit Operations, Wire Transfer Processing, Exception Handling, System Administration, Security Administration, Compliance, Risk Management, Reporting, Process Improvement, Project Support, Analytical Skills, Communication

Industry

Banking

Description

Description Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Summary: The Client Services Manager is a key middle-management position responsible for leading and supporting customer service, deposit operations and exceptions payment back-office while ensuring regulatory compliance, security integrity, and operational excellence across deposit-related functions. This role directly oversees the administration of deposit systems and products, including Weiland, Teller, BPM and monthly regulatory and operational reporting. The Client Services Manager serves as a critical connector between frontline teams, operations support, compliance, and production. Requirements Essential Duties & Responsibilities Perform assigned duties in accordance with the Bank’s Mission, Vision and Core Values; and provide the Bank’s customers with timely, responsive and exceptional service in accordance with the Bank’s customer service standards. Leadership & Team Management Support regional customer service manager (RCSM), deposit operations analyst and exception item payment teams to ensure timely and accurate service delivery. Promote a strong culture of accountability, operational discipline, and exceptional service. Conduct regular coaching/training sessions, team huddles, and performance evaluations. Drive change to gain efficiencies using technology. Deposit Operations Oversight Oversee, and working closely with the regional customer service manager, to ensure accurate execution of all deposit account activities, including new account processing, funds availability, check holds, wire transfer processing, and maintenance. Act as the escalation point for complex deposit issues, customer complaints, and exception items. Ensure smooth coordination with production, branch teams, and online banking support. Coordinate updates to product disclosures and customer-facing communications as needed. Assist in the maintenance of a Disaster Recovery planning for Deposit Admin supports restoration of essential deposit operations processes. System & Security Oversight Administer and monitor Integrated Teller, BPM, and Weiland (cash management and reconciliation software) for accuracy, access controls, and integration with bank systems. Working with RCSM, create campaigns for CS teams to increase in debit card interchange and consumer online banking usage. Oversee deposit account security administration, including user entitlement reviews, audit trails, and role-based access control across all systems such as core banking, BPM, Director, and Weiland. Partner with CBO, IT Security and Risk to ensure system controls align with data protection and regulatory standards. Deposit Compliance & Risk Management Maintain compliance with federal and state regulations impacting deposit operations: Reg E, Reg CC, Reg D, TISA, Inactive/Dormant/Escheatment, BSA/AML, UDAAP Conduct routine reviews of deposit processes to detect risk gaps or compliance concerns. Participate in audits and regulatory exams, implementing necessary changes and controls in response to findings. Monthly Reporting & Analytics Compile and distribute monthly reports on deposit product activity, operational performance, exception volumes, account changes, and compliance metrics. Ensure timely and accurate submission of reports. Identify trends, anomalies, or issues through report analysis and propose action plans to resolve or enhance performance. Process Improvement & Project Support Document and update standard operating procedures (SOPs) related to all aspects of deposit admin operations and system security. Participate in projects involving system upgrades, product rollouts, and process optimization related to deposit services. Lead or assist in cross-functional task forces focused on enhancing operational efficiency and customer experience. Perform other duties as assigned. Required Qualifications Bachelor’s degree in business administration or finance, or fifteen years equivalent experience Minimum 15 years of progressive banking operations experience, including at least 5 years managing multiple operations of customer service teams and managing and negotiating pricing. Deep knowledge of deposit regulations, bank security, policies and procedures Strong analytical, leadership, and system administration skills. Proficient computer skills with collaboration and productivity tools including Windows-based operating systems and office suites (Microsoft Word, Outlook, Excel, PowerPoint); spreadsheet applications to organize data used for advanced data analysis; internet; email; and bank software. Proficient in procedure development, understanding in relevant regulatory matters, and risk management practices. Effective oral and written communication skills Preferred Qualifications Ability to organize and prioritize tasks at an individual level under a variety of conditions and constraints with minimal guidance Time management, problem solving, and project management skills Knowledge of FiServ Premier, FiServ Weiland, Business Process Manager (BPM) and Teller. Able to bring new thoughts and ideas to teams in order to drive efficiency and solutions. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. While performing the duties of this job, the employee is regularly required to sit; use hands and talk or hear. The employee is occasionally required to walk; reach with hands and arms and stoop, kneel, crouch, or crawl.

Responsibilities

The Client Services Manager leads and supports customer service, deposit operations, and exception payment back-office functions, ensuring regulatory compliance and operational excellence across deposit-related activities. This role directly oversees the administration of deposit systems like Weiland, Teller, and BPM, while serving as a critical connector between frontline teams, operations, compliance, and production.

Client Services Manager at Northwest Bank

Lake Oswego, Oregon, United States - Full Time

Experience Required
Minimum 5 year(s)

ITM Specialist at ChoiceOne Bank

Montrose, Michigan, United States - Full Time

Relationship Customer Onboarding SpecialistSpecialist at kiwibankpeople

Hamilton, Waikato, New Zealand - Full Time

Branch Manager | Lapeer South at ChoiceOne Bank

Lapeer, Michigan, United States - Full Time

Experience Required
Minimum 5 year(s)

Credit Analyst - Assistant Relationship Manager at Northwest Bank

Coeur D'Alene, Idaho, United States - Full Time

Customer Service Officer at Five Star Bank

Rancho Cordova, California, United States - Full Time

Full-Time Teller at ChoiceOne Bank

Coopersville, Michigan, United States - Full Time

Summer Teller at Pentucket Bank

Haverhill, Massachusetts, United States - Full Time

Skills Needed
Customer Service, Communication Skills, Problem Solving, Attention To Detail, Cash Handling, Math Skills, Computer Skills, Banking Operations

Specialization
Candidates must be high school graduates or equivalent with strong computer and math skills. Six months of cash handling and customer service experience is also required.

Portfolio Manager at Pentucket Bank

Haverhill, Massachusetts, United States - Full Time

Experience Required
Minimum 2 year(s)

Summer Teller at Pentucket Bank

Haverhill, Massachusetts, United States - Full Time

Skills Needed
Customer Service, Communication Skills, Problem Solving, Attention To Detail, Cash Handling, Math Skills, Computer Skills, Banking Operations

Specialization
Candidates must be high school graduates or equivalent with strong computer and math skills. Six months of cash handling and customer service experience is required.

Full-Time Teller at ChoiceOne Bank

Comstock Park, Michigan, United States - Full Time

Specialization
Candidates must have a High School diploma or GED and possess strong communication and interpersonal skills. A minimum of 6 months of cash handling experience is preferred.

Full-Time Teller | Grass Lake at ChoiceOne Bank

Grass Lake Charter Township, Michigan, United States - Full Time

Specialization
Candidates must have a high school diploma or GED. A minimum of 6 months of cash handling experience is preferred.

Float Teller at ChoiceOne Bank

Chesaning, Michigan, United States - Full Time

Deposit Operations Assistant at Profinium Bank

Fairmont, Minnesota, United States - Full Time

Experience Required
Minimum 2 year(s)

Nail Artist - Women's Spa at East Bank Club

Chicago, Illinois, United States - Full Time

Experience Required
Minimum 2 year(s)

Massage Therapist - Women's Spa at East Bank Club

Chicago, Illinois, United States - Full Time

Experience Required
Minimum 2 year(s)

Float Teller at ChoiceOne Bank

Fenton, Michigan, United States - Full Time

Specialization
Candidates must have a high school diploma or GED and possess strong communication and interpersonal skills. A minimum of 6 months of cash handling experience is preferred.

Sr. Desktop Support Specialist at Bluestone Bank

Raynham, Massachusetts, United States - Full Time

Experience Required
Minimum 2 year(s)

Teller at ChoiceOne Bank

Fenton, Michigan, United States - Full Time

Specialization
Candidates must have a high school diploma or GED and possess strong communication and interpersonal skills. A minimum of 6 months of cash handling experience is preferred.

Branch Manager at ChoiceOne Bank

Troy, Michigan, United States - Full Time

Experience Required
Minimum 2 year(s)