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811-CEC Officer-Inbound-Digital Banking Kotak 811-Contact Centre Inbound at Kotak Mahindra Bank
Noida, Uttar Pradesh, India - Full Time
Skills Needed
Customer Service, Communication Skills, Banking Solutions, Sales Conversion, Product Information, Problem Solving, Data Entry, Customer Relationship Management
Specialization
The role requires excellent communication skills and a customer-first mindset to thrive in a fast-paced environment. Candidates must be capable of working toward specific performance targets.
Sky Service Product - RM-Sky Channel-Contact Centre Inbound at Kotak Mahindra Bank
Noida, Uttar Pradesh, India - Full Time
Skills Needed
Customer Support Leadership, Team Management, Customer Satisfaction, Customer Loyalty, Contact Centre Inbound, Communication, Interpersonal Skills, Problem Solving, Analytical Abilities, Customer Centric Approach, Crm Systems, Time Management, Organizational Skills, Attention To Detail, English, Hindi
Specialization
Candidates must possess a Bachelor's degree and a minimum of 5 years of experience in a customer support leadership role, preferably within banking or financial services. Essential qualifications include proven team management success, excellent communication skills, strong problem-solving abilities, and proficiency with CRM systems.
Experience Required
Minimum 5 year(s)
Team Member- LPU-AGRI-FIN-TRACTOR LOANS AND RETAIL(TFE)-Branch Operations at Kotak Mahindra Bank
, maharashtra, India - Full Time
Skills Needed
Fraud Analysis, Risk Assessment, Root Cause Analysis, Process Improvement, Data Analysis, Advanced Excel, Powerpoint, Word, Compliance, Vendor Management, Problem Solving, Communication Skills, Presentation Skills, Law Enforcement Liaison
Specialization
Candidates must hold a bachelor's degree and possess 2-3 years of experience in a retail asset team. Proficiency in advanced Excel, strong analytical skills, and experience in fraud investigation are required.
Experience Required
Minimum 2 year(s)
Customer Service Representative - Fremont, OH at First National Bank
Fremont, Ohio, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Attention To Detail, Communication, Problem Solving, Basic Math, Computer Skills, Conflict Resolution, Relationship Building, Security Compliance, Audit Procedures
Specialization
Candidates must have a high school diploma or equivalent and possess basic math and computer skills. Previous experience in cash handling or customer service is preferred, along with the ability to pass background and credit checks.
Assistant Branch Manager at BOGOTA SAVINGS BANK
Point Pleasant Beach, New Jersey, United States - Full Time
Skills Needed
Branch Operations, Customer Service, Leadership, Staff Training, Performance Management, Business Development, Regulatory Compliance, Banking Systems, Sales, Cross Selling, Problem Solving, Communication, Interpersonal Skills, Financial Services, Branch Security
Specialization
Candidates must have a high school diploma or equivalent, with an associate or bachelor's degree preferred. At least 2 years of experience in retail banking or a customer-facing financial services environment is required, along with strong leadership and operational skills.
Experience Required
Minimum 2 year(s)
Part Time Customer Service Representative Norwalk at First National Bank
Norwalk, Ohio, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Problem Solving, Communication, Attention To Detail, Basic Math, Computer Skills, Conflict Resolution, Relationship Building, Security Compliance
Specialization
Candidates should have a high school diploma or equivalent and possess basic math and computer skills. Previous cash handling or customer service experience is preferred, along with availability to work Monday through Friday and 2-3 Saturdays per month.
Customer Service Executive-SUPPORT SERVICES-Customer Service at Kotak Mahindra Bank
Madurai, tamil nadu, India - Full Time
Skills Needed
Communication, Problem Solving, Time Management, Attention To Detail, Ms Office, Interpersonal Skills
Specialization
Candidates must be graduates with excellent written and oral communication skills, an eye for detail, and proficiency in MS Office applications. Prior experience in Customer Service within Retail Assets is advantageous, and the applicant should be a quick thinker capable of effectively communicating resolutions to customers.
Branch Manager at BOGOTA SAVINGS BANK
Point Pleasant Beach, New Jersey, United States - Full Time
Skills Needed
Branch Management, Sales Leadership, Operational Management, Staff Development, Customer Service, Risk Management, Regulatory Compliance, Business Development, Relationship Management, Coaching, Performance Management, Financial Reporting, Banking Operations, Community Engagement, Decision Making, Communication
Specialization
Candidates must have at least 5 years of experience in retail banking or a customer-facing financial services environment with proven leadership skills. A high school diploma is required, while an associate or bachelor's degree in finance, accounting, or business administration is preferred.
Experience Required
Minimum 5 year(s)
Technical Manager-Product-Support-Housing Technical Department at Kotak Mahindra Bank
, gujarat, India - Full Time
Skills Needed
Civil Engineering, Property Valuation, Project Appraisal, Site Inspection, Technical Reporting, Construction Monitoring, Due Diligence, Regulatory Approvals, Funding Analysis
Specialization
The role requires a qualified Civil Engineer with 1–2 years of experience in property valuation and project appraisal. Candidates must possess strong attention to detail and the ability to manage technical documentation.
Relationship Manager - LAP - HF Loan Against Property (LAP)-Sales at Kotak Mahindra Bank
Bhilwara, Rajasthan, India - Full Time
Skills Needed
Loan Against Property Sales, Direct Marketing, Direct Sales, Branch Banking, Cross Selling, Multi Selling, Customer Relationship Management, Sales Management, Product Knowledge, Team Training, Liaison, End To End Processing, Service Orientation, Hni Client Management
Specialization
Candidates must have a minimum of two years of experience in Home Loan or Mortgage Sales, specifically involving Direct Marketing Agents (DMA), Direct Sales Teams (DST), or Bank Branches. The role requires a Graduate or MBA qualification and strong customer relationship management, sales, and service orientation.
Experience Required
Minimum 2 year(s)
Relationship Manager-Loan Against Property (LAP)-Sales at Kotak Mahindra Bank
, Uttar Pradesh, India - Full Time
Skills Needed
Relationship Management, Loan Against Property, Lap Products, Sales, Client Needs Assessment, Customer Service, Financial Solutions, Interpersonal Skills, Communication Skills, Ms Office, Crm Systems, Analytical Skills, Financial Data Interpretation, Self Motivation, Results Driven, Sales Target Achievement
Specialization
Candidates should possess a minimum of 2-3 years of relationship management experience, preferably in financial services, along with strong knowledge of LAP products and the Indian mortgage market. A Bachelor's degree in finance or business administration is preferred, alongside excellent client-centric communication and analytical skills.
Experience Required
Minimum 2 year(s)
Team Collection Manager-RELATIONSHIP BANKING GROUP-Recovery Common Cost All at Kotak Mahindra Bank
, Bihar, India - Full Time
Skills Needed
Collections Management, Team Leadership, Recovery Efforts, Portfolio Quality, Process Adherence, Audit Requirements, Persuasion, Ownership
Specialization
The ideal candidate must be a graduate with strong persuasion skills and a genuine passion for collections work. They must also demonstrate the ability to take full ownership of their assigned responsibilities.
Experience Required
Minimum 2 year(s)
Premier Acquisition Manager-Sales-Sales at Kotak Mahindra Bank
, maharashtra, India - Full Time
Skills Needed
Acquisition, Relationship Management, High Net Worth Individuals, Retail Loans, Casa Book, Third Party Products, Revenue Generation, Customer Engagement, Coordination, Customer Centric, Portfolio Management
Specialization
Candidates must possess strong coordination skills and a customer-centric approach to effectively manage client relationships. Prior experience in portfolio management is required for this role.
Experience Required
Minimum 2 year(s)
Team Member - Credit-CREDIT CARD-Risk at Kotak Mahindra Bank
Mumbai, maharashtra, India - Full Time
Skills Needed
Screening, Evaluation, Credit Card Policy Adherence, Kyc Guidelines Adherence, Financial Analysis, Credit Worthiness Assessment, Application Approval, Application Rejection, Case Processing, Turnaround Time (Tat) Maintenance, Audit Quality Reporting, Verification Coordination, Report Cross Verification, Communication
Specialization
Candidates should possess good communication skills and must be a graduate or postgraduate with a minimum of two years of credit-related experience. Fresh MBA graduates from reputed universities are also considered for this position.
Experience Required
Minimum 2 year(s)
Acquisition Manager-RL SALES-Sales at Kotak Mahindra Bank
Mumbai, maharashtra, India - Full Time
Skills Needed
Customer Acquisition, Relationship Management, Sales Targets, Documentation Compliance, Retail Loans, Home Loans, Loan Against Property, Personal Loans
Specialization
The role requires managing channel partner relationships and ensuring all necessary documentation for retail loan products is compliant. Success is measured by achieving established sales targets for products like home loans, LAP, and personal loans.
Experience Required
Minimum 2 year(s)
Relationship Manager-CONSTRUCTION EQUIPMENT (CE)-Marketing Branches Operati at Kotak Mahindra Bank
Mumbai, maharashtra, India - Full Time
Skills Needed
Business Development, Customer Engagement, Deposit Base Enhancement, Cross Selling, Financial Products, Regulatory Compliance, Branch Profitability, Retail Liabilities, Sales, Team Leadership
Specialization
The ideal candidate must be results-driven and experienced, possessing a strong background in retail liabilities, sales, and team leadership. Success in this role requires the ability to manage business growth while adhering to compliance standards.
Experience Required
Minimum 5 year(s)
Gold Loan Relationship Officer-LOANS AGAINST GOLD-Marketing Branches Operat at Kotak Mahindra Bank
Ratia, haryana, India - Full Time
Skills Needed
Gold Loan Products, Branch Operations, Sales, Customer Relationship Management, Business Growth, Loan Processing, Interpersonal Skills
Specialization
Candidates should possess a sales mindset and strong interpersonal skills to effectively manage client relationships. A good understanding of gold loan products and branch operations is required for this position.
Gold Loan Relationship Officer-LOANS AGAINST GOLD-Marketing Branches Operat at Kotak Mahindra Bank
Mumbai, maharashtra, India - Full Time
Skills Needed
Customer Orientation, Business Growth, Sourcing, Relationship Management, Loan Processing, Interpersonal Skills, Sales Mindset, Gold Loan Products, Branch Operations
Specialization
The ideal candidate must possess strong interpersonal skills and a proactive sales mindset to succeed in this customer-oriented position. A good understanding of gold loan products and branch operations is necessary for effective performance.
Experience Required
Minimum 2 year(s)
Gold Loan Relationship Officer-LOANS AGAINST GOLD-Marketing Branches Operat at Kotak Mahindra Bank
Hyderabad, Telangana, India - Full Time
Skills Needed
Customer Oriented, Sourcing, Relationship Management, Loan Processing, Sales Mindset, Branch Operations, Interpersonal Skills
Specialization
The ideal candidate must possess strong interpersonal skills and a proactive sales mindset to succeed in this role. A good understanding of gold loan products and necessary branch operations is also required.
Gold Loan Relationship Officer-LOANS AGAINST GOLD-Marketing Branches Operat at Kotak Mahindra Bank
, Rajasthan, India - Full Time
Skills Needed
Gold Loan Products, Branch Operations, Sales, Customer Relationship Management, Business Growth, Loan Processing, Interpersonal Skills
Specialization
The ideal candidate should possess a strong sales mindset and excellent interpersonal skills. A solid understanding of gold loan products and branch operations is required for this position.
811-CEC Officer-Inbound-Digital Banking Kotak 811-Contact Centre Inbound at Kotak Mahindra Bank
Noida, Uttar Pradesh, India -
Full Time

Start Date

Immediate

Expiry Date

15 Jul, 26

Salary

0.0

Posted On

16 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills, Banking Solutions, Sales Conversion, Product Information, Problem Solving, Data Entry, Customer Relationship Management

Industry

Banking

Description
As an 811 CEC Officer – Inbound, you will be the first point of contact for customers reaching out to Kotak 811 through the inbound channel. Your role is pivotal in ensuring a seamless customer experience by resolving queries, providing product information, and facilitating sales conversions. You will engage with potential and existing customers, understand their needs, and recommend suitable banking solutions. This role demands excellent communication skills, a customer-first mindset, and the ability to work in a fast-paced, target-driven environment. You will also be responsible for maintaining accurate records of customer interactions and contributing to the overall performance of the contact centre.
Responsibilities
You will serve as the primary point of contact for inbound customer queries and provide detailed product information. Additionally, you will facilitate sales conversions and maintain accurate records of all customer interactions.
811-CEC Officer-Inbound-Digital Banking Kotak 811-Contact Centre Inbound at Kotak Mahindra Bank
Noida, Uttar Pradesh, India - Full Time
Skills Needed
Customer Service, Communication Skills, Banking Solutions, Sales Conversion, Product Information, Problem Solving, Data Entry, Customer Relationship Management
Specialization
The role requires excellent communication skills and a customer-first mindset to thrive in a fast-paced environment. Candidates must be capable of working toward specific performance targets.
Sky Service Product - RM-Sky Channel-Contact Centre Inbound at Kotak Mahindra Bank
Noida, Uttar Pradesh, India - Full Time
Skills Needed
Customer Support Leadership, Team Management, Customer Satisfaction, Customer Loyalty, Contact Centre Inbound, Communication, Interpersonal Skills, Problem Solving, Analytical Abilities, Customer Centric Approach, Crm Systems, Time Management, Organizational Skills, Attention To Detail, English, Hindi
Specialization
Candidates must possess a Bachelor's degree and a minimum of 5 years of experience in a customer support leadership role, preferably within banking or financial services. Essential qualifications include proven team management success, excellent communication skills, strong problem-solving abilities, and proficiency with CRM systems.
Experience Required
Minimum 5 year(s)
Team Member- LPU-AGRI-FIN-TRACTOR LOANS AND RETAIL(TFE)-Branch Operations at Kotak Mahindra Bank
, maharashtra, India - Full Time
Skills Needed
Fraud Analysis, Risk Assessment, Root Cause Analysis, Process Improvement, Data Analysis, Advanced Excel, Powerpoint, Word, Compliance, Vendor Management, Problem Solving, Communication Skills, Presentation Skills, Law Enforcement Liaison
Specialization
Candidates must hold a bachelor's degree and possess 2-3 years of experience in a retail asset team. Proficiency in advanced Excel, strong analytical skills, and experience in fraud investigation are required.
Experience Required
Minimum 2 year(s)
Customer Service Representative - Fremont, OH at First National Bank
Fremont, Ohio, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Attention To Detail, Communication, Problem Solving, Basic Math, Computer Skills, Conflict Resolution, Relationship Building, Security Compliance, Audit Procedures
Specialization
Candidates must have a high school diploma or equivalent and possess basic math and computer skills. Previous experience in cash handling or customer service is preferred, along with the ability to pass background and credit checks.
Assistant Branch Manager at BOGOTA SAVINGS BANK
Point Pleasant Beach, New Jersey, United States - Full Time
Skills Needed
Branch Operations, Customer Service, Leadership, Staff Training, Performance Management, Business Development, Regulatory Compliance, Banking Systems, Sales, Cross Selling, Problem Solving, Communication, Interpersonal Skills, Financial Services, Branch Security
Specialization
Candidates must have a high school diploma or equivalent, with an associate or bachelor's degree preferred. At least 2 years of experience in retail banking or a customer-facing financial services environment is required, along with strong leadership and operational skills.
Experience Required
Minimum 2 year(s)
Part Time Customer Service Representative Norwalk at First National Bank
Norwalk, Ohio, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Problem Solving, Communication, Attention To Detail, Basic Math, Computer Skills, Conflict Resolution, Relationship Building, Security Compliance
Specialization
Candidates should have a high school diploma or equivalent and possess basic math and computer skills. Previous cash handling or customer service experience is preferred, along with availability to work Monday through Friday and 2-3 Saturdays per month.
Customer Service Executive-SUPPORT SERVICES-Customer Service at Kotak Mahindra Bank
Madurai, tamil nadu, India - Full Time
Skills Needed
Communication, Problem Solving, Time Management, Attention To Detail, Ms Office, Interpersonal Skills
Specialization
Candidates must be graduates with excellent written and oral communication skills, an eye for detail, and proficiency in MS Office applications. Prior experience in Customer Service within Retail Assets is advantageous, and the applicant should be a quick thinker capable of effectively communicating resolutions to customers.
Branch Manager at BOGOTA SAVINGS BANK
Point Pleasant Beach, New Jersey, United States - Full Time
Skills Needed
Branch Management, Sales Leadership, Operational Management, Staff Development, Customer Service, Risk Management, Regulatory Compliance, Business Development, Relationship Management, Coaching, Performance Management, Financial Reporting, Banking Operations, Community Engagement, Decision Making, Communication
Specialization
Candidates must have at least 5 years of experience in retail banking or a customer-facing financial services environment with proven leadership skills. A high school diploma is required, while an associate or bachelor's degree in finance, accounting, or business administration is preferred.
Experience Required
Minimum 5 year(s)
Technical Manager-Product-Support-Housing Technical Department at Kotak Mahindra Bank
, gujarat, India - Full Time
Skills Needed
Civil Engineering, Property Valuation, Project Appraisal, Site Inspection, Technical Reporting, Construction Monitoring, Due Diligence, Regulatory Approvals, Funding Analysis
Specialization
The role requires a qualified Civil Engineer with 1–2 years of experience in property valuation and project appraisal. Candidates must possess strong attention to detail and the ability to manage technical documentation.
Relationship Manager - LAP - HF Loan Against Property (LAP)-Sales at Kotak Mahindra Bank
Bhilwara, Rajasthan, India - Full Time
Skills Needed
Loan Against Property Sales, Direct Marketing, Direct Sales, Branch Banking, Cross Selling, Multi Selling, Customer Relationship Management, Sales Management, Product Knowledge, Team Training, Liaison, End To End Processing, Service Orientation, Hni Client Management
Specialization
Candidates must have a minimum of two years of experience in Home Loan or Mortgage Sales, specifically involving Direct Marketing Agents (DMA), Direct Sales Teams (DST), or Bank Branches. The role requires a Graduate or MBA qualification and strong customer relationship management, sales, and service orientation.
Experience Required
Minimum 2 year(s)
Relationship Manager-Loan Against Property (LAP)-Sales at Kotak Mahindra Bank
, Uttar Pradesh, India - Full Time
Skills Needed
Relationship Management, Loan Against Property, Lap Products, Sales, Client Needs Assessment, Customer Service, Financial Solutions, Interpersonal Skills, Communication Skills, Ms Office, Crm Systems, Analytical Skills, Financial Data Interpretation, Self Motivation, Results Driven, Sales Target Achievement
Specialization
Candidates should possess a minimum of 2-3 years of relationship management experience, preferably in financial services, along with strong knowledge of LAP products and the Indian mortgage market. A Bachelor's degree in finance or business administration is preferred, alongside excellent client-centric communication and analytical skills.
Experience Required
Minimum 2 year(s)
Team Collection Manager-RELATIONSHIP BANKING GROUP-Recovery Common Cost All at Kotak Mahindra Bank
, Bihar, India - Full Time
Skills Needed
Collections Management, Team Leadership, Recovery Efforts, Portfolio Quality, Process Adherence, Audit Requirements, Persuasion, Ownership
Specialization
The ideal candidate must be a graduate with strong persuasion skills and a genuine passion for collections work. They must also demonstrate the ability to take full ownership of their assigned responsibilities.
Experience Required
Minimum 2 year(s)
Premier Acquisition Manager-Sales-Sales at Kotak Mahindra Bank
, maharashtra, India - Full Time
Skills Needed
Acquisition, Relationship Management, High Net Worth Individuals, Retail Loans, Casa Book, Third Party Products, Revenue Generation, Customer Engagement, Coordination, Customer Centric, Portfolio Management
Specialization
Candidates must possess strong coordination skills and a customer-centric approach to effectively manage client relationships. Prior experience in portfolio management is required for this role.
Experience Required
Minimum 2 year(s)
Team Member - Credit-CREDIT CARD-Risk at Kotak Mahindra Bank
Mumbai, maharashtra, India - Full Time
Skills Needed
Screening, Evaluation, Credit Card Policy Adherence, Kyc Guidelines Adherence, Financial Analysis, Credit Worthiness Assessment, Application Approval, Application Rejection, Case Processing, Turnaround Time (Tat) Maintenance, Audit Quality Reporting, Verification Coordination, Report Cross Verification, Communication
Specialization
Candidates should possess good communication skills and must be a graduate or postgraduate with a minimum of two years of credit-related experience. Fresh MBA graduates from reputed universities are also considered for this position.
Experience Required
Minimum 2 year(s)
Acquisition Manager-RL SALES-Sales at Kotak Mahindra Bank
Mumbai, maharashtra, India - Full Time
Skills Needed
Customer Acquisition, Relationship Management, Sales Targets, Documentation Compliance, Retail Loans, Home Loans, Loan Against Property, Personal Loans
Specialization
The role requires managing channel partner relationships and ensuring all necessary documentation for retail loan products is compliant. Success is measured by achieving established sales targets for products like home loans, LAP, and personal loans.
Experience Required
Minimum 2 year(s)
Relationship Manager-CONSTRUCTION EQUIPMENT (CE)-Marketing Branches Operati at Kotak Mahindra Bank
Mumbai, maharashtra, India - Full Time
Skills Needed
Business Development, Customer Engagement, Deposit Base Enhancement, Cross Selling, Financial Products, Regulatory Compliance, Branch Profitability, Retail Liabilities, Sales, Team Leadership
Specialization
The ideal candidate must be results-driven and experienced, possessing a strong background in retail liabilities, sales, and team leadership. Success in this role requires the ability to manage business growth while adhering to compliance standards.
Experience Required
Minimum 5 year(s)
Gold Loan Relationship Officer-LOANS AGAINST GOLD-Marketing Branches Operat at Kotak Mahindra Bank
Ratia, haryana, India - Full Time
Skills Needed
Gold Loan Products, Branch Operations, Sales, Customer Relationship Management, Business Growth, Loan Processing, Interpersonal Skills
Specialization
Candidates should possess a sales mindset and strong interpersonal skills to effectively manage client relationships. A good understanding of gold loan products and branch operations is required for this position.
Gold Loan Relationship Officer-LOANS AGAINST GOLD-Marketing Branches Operat at Kotak Mahindra Bank
Mumbai, maharashtra, India - Full Time
Skills Needed
Customer Orientation, Business Growth, Sourcing, Relationship Management, Loan Processing, Interpersonal Skills, Sales Mindset, Gold Loan Products, Branch Operations
Specialization
The ideal candidate must possess strong interpersonal skills and a proactive sales mindset to succeed in this customer-oriented position. A good understanding of gold loan products and branch operations is necessary for effective performance.
Experience Required
Minimum 2 year(s)
Gold Loan Relationship Officer-LOANS AGAINST GOLD-Marketing Branches Operat at Kotak Mahindra Bank
Hyderabad, Telangana, India - Full Time
Skills Needed
Customer Oriented, Sourcing, Relationship Management, Loan Processing, Sales Mindset, Branch Operations, Interpersonal Skills
Specialization
The ideal candidate must possess strong interpersonal skills and a proactive sales mindset to succeed in this role. A good understanding of gold loan products and necessary branch operations is also required.
Gold Loan Relationship Officer-LOANS AGAINST GOLD-Marketing Branches Operat at Kotak Mahindra Bank
, Rajasthan, India - Full Time
Skills Needed
Gold Loan Products, Branch Operations, Sales, Customer Relationship Management, Business Growth, Loan Processing, Interpersonal Skills
Specialization
The ideal candidate should possess a strong sales mindset and excellent interpersonal skills. A solid understanding of gold loan products and branch operations is required for this position.