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End User Support Analyst III at City National Bank
Raleigh, North Carolina, USA - Full Time
Skills Needed
Data Network, Virus Removal, Training, Computer Maintenance, Groups, Restoration, Computer Science, Customer Satisfaction, Software, Microsoft Office, Customer Loyalty
Qualification
BSc
Experience Required
Minimum 3 year(s)
Customer Relationship Specialist - Adelaide at Bank of Queensland
Brisbane, Queensland, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Branch Manager - Kenmore at Bank of Queensland
Brisbane, Queensland, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Advisor II - Foreign Exchange at City National Bank
Los Angeles, CA 90071, USA - Full Time
Skills Needed
Presentations, Spots, Swaps, Interest Rates, External Clients, Quotations, Accountability, Computer Literacy, Software Systems, Communication Skills
Qualification
Graduate
Experience Required
Minimum 4 year(s)
Customer Care Quality Assurance Specialist at Gateway First Bank
Jenks, OK 74037, USA - Full Time
Skills Needed
Email, Writing, Coaching, Communication Skills, Job Aids, Customer Service, It, Training
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Customer Relationship Specialist - 116 Queen Street at Bank of Queensland
Brisbane, Queensland, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Manager Product Mgmt - Group Products at City National Bank
Los Angeles, CA 90071, USA - Full Time
Skills Needed
Excel, Presentations, Bank Management, Scheduling, Presentation Skills, Communication Skills, Strategic Planning, Large Projects, Product Management, Access, Powerpoint
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Full Stack Senior Engineer at City National Bank
Charlotte, NC 28210, USA - Full Time
Skills Needed
Selenium, Azure, Nunit, Bitbucket, Databases, Sass, Data Modeling, Kubernetes, Big Data, Cloud, Soapui, Sonar, Aws, Jenkins, Design, Nexus, Github, Kafka, Cucumber, Css, Java, Junit, Python, Development Projects, Shell Scripting, Docker, Yarn, Orchestration, Spring, Computing, Nosql
Qualification
Graduate
Experience Required
Minimum 4 year(s)
Consumer Lending Underwriter at One Community Bank
Oregon, WI 53575, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Branch Manager - Oxenford at Bank of Queensland
Brisbane, Queensland, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Higher Level Teaching Assistant at Sunny Bank Primary
Bury, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Manager Foreign Exchange Sales at City National Bank
Los Angeles, CA 90071, USA - Full Time
Skills Needed
Hedging, Management Skills, Capital Markets
Qualification
Graduate
Experience Required
Minimum 12 year(s)
Internal Sales Support - Key Accounts at Aldermore Bank PLC
Cardiff CF10 1FS, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Officer - Indooroopilly at Bank of Queensland
Brisbane, Queensland, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Officer - Oxenford at Bank of Queensland
Brisbane, Queensland, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Legal Counsel at Bank of Queensland
Brisbane, Queensland, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Analyst Corporate Finance (m/w/d)* at Bankhaus B Metzler
Frankfurt am Main, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Manager Financial Crimes Compliance II at City National Bank
Newark, DE 19713, USA - Full Time
Skills Needed
Finance, Communication Skills, Designation, Regulatory Requirements, Documentation, Outlook, Excel, Usa Patriot Act, Powerpoint, Customer Service Skills
Specialization
Business or finance or equivalent experience preferred
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Technical Specialist at Bank of Queensland
Brisbane, Queensland, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Officer - Penrith at Bank of Queensland
Brisbane, Queensland, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
End User Support Analyst III at City National Bank
Raleigh, North Carolina, USA -
Full Time


Start Date

Immediate

Expiry Date

25 Oct, 25

Salary

30.68

Posted On

25 Jul, 25

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Data Network, Virus Removal, Training, Computer Maintenance, Groups, Restoration, Computer Science, Customer Satisfaction, Software, Microsoft Office, Customer Loyalty

Industry

Information Technology/IT

Description

If you are hired to this position, you will be employed by Magnit Global. You will not be employed by City National Bank.

THE QUALIFICATIONS

  • Minimum of a B.S. in Computer Science, MIS or related degree and three (3) years of related experience or an equivalent combination of education, training and experience.
  • Five (5) years of experience in a help desk or other technical support environment highly preferred.
  • Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
  • Analysis: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions.
  • Managing Work: Effectively managing one’s time and resources to ensure that work is completed efficiently.
  • Applied Learning: Assimilating and applying new job-related information in a timely manner.
  • Building Customer Loyalty: Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.
  • Initiating Action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
  • Knowledge of the following preferred:
  • Installing, troubleshooting and maintaining computer hardware and software.
  • Windows 7 Operating System
  • Microsoft Office 2010 and 2013
  • Computer maintenance and virus removal.
  • Computer backup and restoration.
  • Data network and protocols
    This is the pay range that Magnit reasonably expects to pay for this position: $28.61/hour - $30.68/hour
    Benefits: Medical, Dental, Vision, 401K

QUALIFICATION/LICENSURE

Work Authorization : Green Card, US Citizen, Other valid work visa
Preferred years of experience : 3 years
Travel required : No travel required

Responsibilities
  • Installs, configures, troubleshoots, and resolves problems on a wide variety of commercial off the shelf (COTS) and proprietary software via telephone/remote control access and occasional on-site support.
  • Monitors the call tracking system for new Incidents and Requests in addition to troubleshooting and resolving client issues per service level agreements.
  • Provides detailed documentation of activity in the call tracking system.
  • Communicates technical information to a non-technical audience.
  • Assists clients with the installation of corporate standard software images.
  • Stays abreast of, and complies with, company and department policies and procedures as related technology and end-user support.
  • Effectively communicates to clients, peers, and management any system issues that affect the quality or reliability of supported systems.
  • Documents product problems and their resolutions in a knowledge database for future reference.
  • Participates in testing new product releases and\or enhancements.
  • Leads or participates in projects requiring cross functional coordination.
End User Support Analyst III at City National Bank
Raleigh, North Carolina, USA - Full Time
Skills Needed
Data Network, Virus Removal, Training, Computer Maintenance, Groups, Restoration, Computer Science, Customer Satisfaction, Software, Microsoft Office, Customer Loyalty
Qualification
BSc
Experience Required
Minimum 3 year(s)
Customer Relationship Specialist - Adelaide at Bank of Queensland
Brisbane, Queensland, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Branch Manager - Kenmore at Bank of Queensland
Brisbane, Queensland, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Advisor II - Foreign Exchange at City National Bank
Los Angeles, CA 90071, USA - Full Time
Skills Needed
Presentations, Spots, Swaps, Interest Rates, External Clients, Quotations, Accountability, Computer Literacy, Software Systems, Communication Skills
Qualification
Graduate
Experience Required
Minimum 4 year(s)
Customer Care Quality Assurance Specialist at Gateway First Bank
Jenks, OK 74037, USA - Full Time
Skills Needed
Email, Writing, Coaching, Communication Skills, Job Aids, Customer Service, It, Training
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Customer Relationship Specialist - 116 Queen Street at Bank of Queensland
Brisbane, Queensland, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Manager Product Mgmt - Group Products at City National Bank
Los Angeles, CA 90071, USA - Full Time
Skills Needed
Excel, Presentations, Bank Management, Scheduling, Presentation Skills, Communication Skills, Strategic Planning, Large Projects, Product Management, Access, Powerpoint
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Full Stack Senior Engineer at City National Bank
Charlotte, NC 28210, USA - Full Time
Skills Needed
Selenium, Azure, Nunit, Bitbucket, Databases, Sass, Data Modeling, Kubernetes, Big Data, Cloud, Soapui, Sonar, Aws, Jenkins, Design, Nexus, Github, Kafka, Cucumber, Css, Java, Junit, Python, Development Projects, Shell Scripting, Docker, Yarn, Orchestration, Spring, Computing, Nosql
Qualification
Graduate
Experience Required
Minimum 4 year(s)
Consumer Lending Underwriter at One Community Bank
Oregon, WI 53575, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Branch Manager - Oxenford at Bank of Queensland
Brisbane, Queensland, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Higher Level Teaching Assistant at Sunny Bank Primary
Bury, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Manager Foreign Exchange Sales at City National Bank
Los Angeles, CA 90071, USA - Full Time
Skills Needed
Hedging, Management Skills, Capital Markets
Qualification
Graduate
Experience Required
Minimum 12 year(s)
Internal Sales Support - Key Accounts at Aldermore Bank PLC
Cardiff CF10 1FS, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Officer - Indooroopilly at Bank of Queensland
Brisbane, Queensland, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Officer - Oxenford at Bank of Queensland
Brisbane, Queensland, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Legal Counsel at Bank of Queensland
Brisbane, Queensland, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Analyst Corporate Finance (m/w/d)* at Bankhaus B Metzler
Frankfurt am Main, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Manager Financial Crimes Compliance II at City National Bank
Newark, DE 19713, USA - Full Time
Skills Needed
Finance, Communication Skills, Designation, Regulatory Requirements, Documentation, Outlook, Excel, Usa Patriot Act, Powerpoint, Customer Service Skills
Specialization
Business or finance or equivalent experience preferred
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Technical Specialist at Bank of Queensland
Brisbane, Queensland, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Officer - Penrith at Bank of Queensland
Brisbane, Queensland, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
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