Are you an individual who loves to collaborate and share BIG ideas? An individual who works well with a team as well as driven to meet and exceed individual sales goals? Are you looking for a company that always puts their people first? If this aligns with what you are looking for - APPLY NOW!
Tara Hospitality is a leading hotel management company with a portfolio of Hilton hotels across the east coast. Our culture is focused on connecting our guests with exceptional experiences and delivering uncompromised hospitality at all times. We are people-focused, data-driven, and accountable—to our guests and our clients.
As the Senior Sales Manager, you will be responsible for leading and directing the development and implementation of strategic sales, marketing plans, and initiatives in an effort to deliver outstanding guest service and financial profitability for two separate properties - Canopy by Hilton and Homewood Suite by Hilton Nashville Downtown The Gulch.
PURPOSE: To generate top line revenue by meeting or exceeding revenue goals by developing new accounts and growing existing hotel accounts.

QUALIFICATIONS

• Direct hospitality sales experience (2-3 years minimum)
• College degree and/or equivalent sales experience required.
• Requires knowledge of general sales techniques, revenue management, and customer service skills
• Fluent in basic computer skills to include Word and Excel in business format.
• Fluent in electronic communications (email).
• Ability to solve problems and make sound business decisions.
• Excellent verbal and written communication skills.
• Ability to work as team player with all levels of hotel staff.
• Excellent guest relations skills.
• Demonstrate ability to influence customers to close the deal
• Excellent judgment
• High ethical standards of conduct

ABOUT TARA AND UNCOMPROMISED HOSPITALITY

Tara owns, develops, and manages all of its hotels. Our family’s business was started in 2003 with a single hotel. We still operate that hotel today along with many others including the one you are interested in working at. We believe this long-term ownership model aligns us with our Guests and our Team Members and helps us get closer to executing our mission. Our mission is to Deliver Uncompromised Hospitality. Recruiting, training and developing outstanding Team Members is the only way to do this.
We believe that the hospitality industry is fundamentally about people. People are central to the success of our organization. That means that no matter your role or title, you have a role in the success of your hotel and ultimately the entire organization. Regardless of your position, a Guest Services Agent, a Room Attendant, or a Breakfast Server, we share the common mission of Delivering Uncompromised Hospitality.
Our hotels need talented individuals to accomplish this mission. We also want our Team Members to be personally successful and it is our goal to help them develop as they progress in the hospitality industry. As a growing company we recognize the need for talented individuals and are always looking for those that show potential to grow along with us.
Tara views its Team Members as being an integral part of the company. Their commitment to guest satisfaction and attention to detail is needed to ensure that we Deliver Uncompromised Hospitality

• Report directly to the Area Director of Sales
• Direct Sales: Achieve productivity goal and activity goal by targeting accounts with appointment-oriented sales calls which in-line with goals established by the marketing plan and budget and management.
• Key Accounts: Maximize current hotel’s key accounts by saturating account contacts and departments. Establish and maintain close contact with key accounts through phone calls, appointments, client functions, tours, professionally written correspondence. Assess future and current needs of the client. Promptly follows-up on all customer needs in an efficient and timely manner. Negotiates guest room rates and hotel services within approved booking guidelines.
• New Account: Capture and shift business from market hotels through research, networking, and proactively telemarketing/soliciting new accounts as well as outside sales calls. Establish and maintain close contact with target accounts through phone calls, appointments, client functions, tours, professionally written correspondence. Assess future and current needs of the client. Promptly follows-up on all customer needs in an efficient and timely manner. Negotiates guest room rates and hotel services within approved booking guidelines.
• Maintains accurate, organized sales system in order to service client and employer in the most expedient, organized and knowledgeable manner. Develops customer profiles and maintain an effective trace system, in order to best meet client needs, resulting in superior service. Promptly follows-up on all customer needs and inquiries set by brands and management.
• Participate in associate functions, client and guest events, and community events.
• Assist with developing and maintaining the business plan with General Manager, Marketing Manager and Corporate Director of Sales.
• Qualify all leads and prospects gained from tele-prospecting, cold calls, sales blitzes and other lead sources including in-house guests.
• Participate in joint sales calls with the Corporate Director of Sales and General Manager.
• Actively participate in Revenue Management calls.
• Assist with rate and services decisions.
• Attend weekly sales meetings.
• Complete weekly sales reports and submit to General Manager and Corporate Operation and Sales Team.
• Exhibits a positive and involved team attitude to all hotel departments and maintains open communication with all team members for the overall success of the hotel.
• Build and maintain rapport with competitor hotels, lead sources, clients and local community.
• Displays a neat, clean, and business-like appearance at all times and represents themselves as well as hotel and Tara Investments with integrity and professionalism.