ABOUT US

Centric Brands is a leading lifestyle brand collective that designs, sources, markets and sells high quality products in multiple segments, including women’s, men’s and kid’s apparel, accessories, entertainment and beauty. Centric Brands is focused on our customers and our brands that will drive the company’s future growth. We are defined by innovation as we seize new opportunities and thrive in an environment informed by creativity and thinking that is both analytical and outside the box. Centric Brands reflects a team built on respect, for others and for the hard work it takes to achieve our goals and build our bright future together.

Position Summary:
Be the engine that keeps our apparel supply chain moving and our customers smiling.
Centric Brands is seeking a highly organized, detail-oriented, and driven Senior Operations Manager to play a key role in powering our fulfillment, logistics, and compliance functions. This role offers the opportunity to work at the center of a fast-paced apparel business, partnering with cross-functional teams to keep goods moving, reduce risk, and deliver exceptional service to our customers.
You will take ownership of critical daily, weekly, and monthly operational reports, set inbound container priorities, and proactively solve production and shipping challenges before they impact delivery timelines. You’ll also lead the charge in managing and resolving chargebacks, ensuring data integrity across ERP and customer systems, and driving alignment between Sales, Operations, Logistics, and Production.
The ideal candidate thrives in a fast-moving environment, has a proven track record in the apparel industry, and brings expertise in chargeback processes, ERP systems (SAP a plus), and data-driven decision-making. This is a role where your analytical skills, problem-solving mindset, and ability to influence priorities will have a direct impact on the business’s success.