JOB SUMMARY:

The Support and Education Coordinator facilitates, models, and promotes positive health practices individually and through group sessions. The right candidate will use education, support skills, and strategies with at-risk pregnant and postpartum women to increase positive birth outcomes and connect women within their community.

QUALIFICATIONS:

• A degree in social work, counselling, adult education or other relevant human services field, or the equivalent combination of education and experience.
• 2 years’ experience in and facilitating educational or similar groups to women dealing with parenting, violence, poverty, and various other multiple barriers.
• Experience working in the community social service sector with demonstrated working knowledge of community-based programs and community support systems.
• Knowledge of healthy pre and postnatal care is preferred.
• Knowledge of infant and child growth and development preferred.
• An understanding of cultural competency with an ability to be culturally sensitive, respectful, confidential, and caring when dealing with diverse values, beliefs, and lifestyles.

• Supports the objectives of the Pregnancy Outreach Program and uses the established program criteria and practice standards, and guidelines when assessing participants’ needs and providing information and support.
• Determines and coordinates scheduling of topics and/or guest speakers for four groups weekly.
• Uses a collaborative team approach with program staff to provide education, support and information and group sessions with participants during established group schedules.
• Maintains an up-to-date record of program registration, including client master list and supporting waitlists.
• Establishes positive rapport with participants using a non-judgmental approach and harm reduction model and relating to participants in a caring, positive, open, and culturally sensitive manner.
• Maintains up-to-date knowledge of community resources and liaises with relevant agencies, professionals, and the community to provide program related information to the participants and to bring in facilitators to the group.
• Facilitates regular group sessions in relation to maternal/child health and wellness.
• Maintains necessary client files, program, and continuous quality improvement reports, statistics, and records.
• Performs other related duties as required.