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Administrative Support Officer Jobs in Canada

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About 7469 results in (6) seconds
Technical Support Director - Hybrid at ISAAC Instruments
SBDM, QC, Canada - Full Time
Skills Needed
Microsoft, Data Analysis, Collaboration, Workforce Management, Service Operations, Salesforce, Leadership
Specialization
A client facing role
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Kinship/ Foster Care Support Worker at Mikisew Cree First Nation
Fort McMurray, AB T9H 1R8, Canada - Full Time
Skills Needed
Psychology, Secondary Education, Confidentiality, Training, Foster Care, Regulations, Human Services, Child Development, Sociology, Communication Skills, Children
Specialization
Human services psychology sociology or a related field is an asset
Qualification
Diploma
Customer Support Agent & Dispatcher at G2 Enterprises Corp
Saskatoon, SK, Canada - Full Time
Skills Needed
Stressful Situations
Qualification
Graduate
Retail Operations Support Specialist at Beyond Wireless Headquarters
Greater Sudbury, ON P3A 3T3, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
WineBacker (barback/kitchen/support) at Magnetic Hill Winery
Moncton, NB, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Diploma
Retail Operations Support Specialist at Beyond Wireless Headquarters
Greater Sudbury, ON P3A 3T3, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Service/projects support technician at Conpute
Whitby, ON, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
VMI - On-site Support Representative at Westburne
Winnipeg, MB, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Inclusion Support Worker - C2526/085 at Saanich Schools School District 63
Central Saanich, BC, Canada - Full Time
Skills Needed
Children, Training, Dental Care, Vision Care
Qualification
Diploma
Device Tech Support Specialist, HIS at William Osler Health System
Brampton, ON L6R 3J7, Canada - Full Time
Skills Needed
Completion, Operational Requirements, Project Delivery, Excel, Powerpoint, Agile Environment, Compassion, Thinking Skills, Onenote, Difficult Situations, User Requirements, Communication Skills, Citrix, Laptops, Microsoft, Sharepoint, Outlook, Active Directory
Qualification
Diploma
FT - Senior Support Worker (Surrey) at Connective Support Society
Surrey, BC, Canada - Full Time
Skills Needed
Crisis Situations, Communication Skills, Government, Independence, English, High Stress Environment, Liability
Specialization
A relevant branch of the behavioural sciences
Qualification
Graduate
Intervention Support Worker (Casual) at CSS
Red Deer, AB, Canada - Full Time
Skills Needed
Human Services, Legal Issues, Excel
Specialization
Human services (or equivalent
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Front Desk & Graphic Design Support at Impact Promotions Niagara
Thorold, ON L2V 1W9, Canada - Full Time
Skills Needed
Quickbooks, Multitasking, Excel, Service Orientation, Adobe Creative Suite, Graphic Design, Outlook
Qualification
Graduate
Specialized Community Support Worker at Capital Family Services
Miramichi, NB, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Diploma
Customer Service / Tech Support Rep at Concentrix
Oshawa, ON, Canada - Full Time
Skills Needed
Customer Interaction, Management Skills, English
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Operations Support Representative 3 at FortisBC
Surrey, BC V4N 0E8, Canada - Full Time
Skills Needed
Spelling, Punctuation, Sap, Suite, Order Fulfillment, Communication Skills, Interpersonal Skills, Diplomacy, Professional Manner
Qualification
Diploma
Home Support Worker - Paid Training at Paramed
Barry's Bay, ON, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Diploma
Business Support Associate - Canada at Jazz Pharmaceuticals
Mississauga, ON, Canada - Full Time
Skills Needed
Excel, English, Flexible Approach, Consideration, Outlook, Color, Management Skills, Powerpoint
Qualification
Graduate
CUSTOMER/PRODUCT SUPPORT @ L3 WESCAM at Harris Corporation
Burlington, ON, Canada - Full Time
Skills Needed
Test Equipment, Manuals, Aviation, Product Lines, Mechanical Systems, Itar, Defense
Specialization
Technology
Qualification
Diploma
Experience Required
Minimum 5 year(s)
Desktop Support Technician - Calgary at ESP Global Services
Calgary, AB, Canada - Full Time
Skills Needed
It
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Technical Support Director - Hybrid at ISAAC Instruments
SBDM, QC, Canada -
Full Time

Start Date

Immediate

Expiry Date

27 Nov, 25

Salary

0.0

Posted On

28 Aug, 25

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Microsoft, Data Analysis, Collaboration, Workforce Management, Service Operations, Salesforce, Leadership

Industry

Information Technology/IT

Description

Company Description
ISAAC partners with North American fleets to provide a user-friendly solution that simplifies trucking. Focused 100% on the trucking industry, we help carriers overcome challenges, while boosting driver happiness. With proven system reliability and system integration capabilities driven by our open platform, our solution helps your drivers and back-office team work smoothly.
For more information, visit www.isaacinstruments.com.
Job Description
Join our technical support team and make a difference! As the Technical Support Director, you lead your team to deliver exceptional client experiences and build lasting relationships. You optimize service efficiency, manage client issues with urgency, and ensure clear communication and quick resolutions. Additionally, you support your team’s professional development and technical expertise.
Your commitment to excellence fosters a culture of caring leadership and collaboration. This motivates colleagues to provide exemplary service, exceed clients’ expectations, and foster sustainable growth.

QUALIFICATIONS

  • Bachelor’s Degree or equivalent experience in a client facing role
  • 10 years+ in technical support, including 3 years in a similar role
  • Experience w/Microsoft 365, Salesforce and solid understanding of ITIL practices
  • Experience in SaaS and technology driven environments
  • Background in service operations, workforce management, and KPI-driven performance
  • Familiarity with case management systems and escalation workflows
  • Outstanding communication, collaboration and leadership skills
  • Ability to make well-informed decisions based on data analysis
  • Ability to balance strategic improvements with hands-on problem solving.
  • Proficiency in both French and English(Reason: External multilingual clients.)
Responsibilities
  • Lead and inspire a team by working in accordance with ISAAC’s values and culture
  • Align with strategic objectives, while considering both organizational and individual needs
  • Define team vision, strategies, and objectives while fostering collaboration and communication
  • Seek and integrate client feedback to improve service delivery and the overall client experience while encouraging client referrals
  • Address client concerns efficiently to achieve business goals, while building trust through personalized care
  • Improve queue management, workforce planning, and performance tracking against SLAs
  • Monitor quality analysis processes and maintain documentation and knowledge management systems
  • Establish KPIs to measure the efficiency and identify areas for improvement
  • Recruit, train, and retain the best talents while fostering an inclusive environment by demonstrating care and EQ
  • Provide ongoing training on products, services and clients relations to the team
  • Set clear goals, provide regular feedback and conduct periodical appreciation reviews
  • Promote continuous learning, collaboration, innovation, and knowledge sharing.
Technical Support Director - Hybrid at ISAAC Instruments
SBDM, QC, Canada - Full Time
Skills Needed
Microsoft, Data Analysis, Collaboration, Workforce Management, Service Operations, Salesforce, Leadership
Specialization
A client facing role
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Kinship/ Foster Care Support Worker at Mikisew Cree First Nation
Fort McMurray, AB T9H 1R8, Canada - Full Time
Skills Needed
Psychology, Secondary Education, Confidentiality, Training, Foster Care, Regulations, Human Services, Child Development, Sociology, Communication Skills, Children
Specialization
Human services psychology sociology or a related field is an asset
Qualification
Diploma
Customer Support Agent & Dispatcher at G2 Enterprises Corp
Saskatoon, SK, Canada - Full Time
Skills Needed
Stressful Situations
Qualification
Graduate
Retail Operations Support Specialist at Beyond Wireless Headquarters
Greater Sudbury, ON P3A 3T3, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
WineBacker (barback/kitchen/support) at Magnetic Hill Winery
Moncton, NB, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Diploma
Retail Operations Support Specialist at Beyond Wireless Headquarters
Greater Sudbury, ON P3A 3T3, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Service/projects support technician at Conpute
Whitby, ON, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
VMI - On-site Support Representative at Westburne
Winnipeg, MB, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Inclusion Support Worker - C2526/085 at Saanich Schools School District 63
Central Saanich, BC, Canada - Full Time
Skills Needed
Children, Training, Dental Care, Vision Care
Qualification
Diploma
Device Tech Support Specialist, HIS at William Osler Health System
Brampton, ON L6R 3J7, Canada - Full Time
Skills Needed
Completion, Operational Requirements, Project Delivery, Excel, Powerpoint, Agile Environment, Compassion, Thinking Skills, Onenote, Difficult Situations, User Requirements, Communication Skills, Citrix, Laptops, Microsoft, Sharepoint, Outlook, Active Directory
Qualification
Diploma
FT - Senior Support Worker (Surrey) at Connective Support Society
Surrey, BC, Canada - Full Time
Skills Needed
Crisis Situations, Communication Skills, Government, Independence, English, High Stress Environment, Liability
Specialization
A relevant branch of the behavioural sciences
Qualification
Graduate
Intervention Support Worker (Casual) at CSS
Red Deer, AB, Canada - Full Time
Skills Needed
Human Services, Legal Issues, Excel
Specialization
Human services (or equivalent
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Front Desk & Graphic Design Support at Impact Promotions Niagara
Thorold, ON L2V 1W9, Canada - Full Time
Skills Needed
Quickbooks, Multitasking, Excel, Service Orientation, Adobe Creative Suite, Graphic Design, Outlook
Qualification
Graduate
Specialized Community Support Worker at Capital Family Services
Miramichi, NB, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Diploma
Customer Service / Tech Support Rep at Concentrix
Oshawa, ON, Canada - Full Time
Skills Needed
Customer Interaction, Management Skills, English
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Operations Support Representative 3 at FortisBC
Surrey, BC V4N 0E8, Canada - Full Time
Skills Needed
Spelling, Punctuation, Sap, Suite, Order Fulfillment, Communication Skills, Interpersonal Skills, Diplomacy, Professional Manner
Qualification
Diploma
Home Support Worker - Paid Training at Paramed
Barry's Bay, ON, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Diploma
Business Support Associate - Canada at Jazz Pharmaceuticals
Mississauga, ON, Canada - Full Time
Skills Needed
Excel, English, Flexible Approach, Consideration, Outlook, Color, Management Skills, Powerpoint
Qualification
Graduate
CUSTOMER/PRODUCT SUPPORT @ L3 WESCAM at Harris Corporation
Burlington, ON, Canada - Full Time
Skills Needed
Test Equipment, Manuals, Aviation, Product Lines, Mechanical Systems, Itar, Defense
Specialization
Technology
Qualification
Diploma
Experience Required
Minimum 5 year(s)
Desktop Support Technician - Calgary at ESP Global Services
Calgary, AB, Canada - Full Time
Skills Needed
It
Qualification
Graduate
Experience Required
Minimum 1 year(s)