Full job description

Company Overview

For over 50 years, Evolution AV has been providing commercial audio-visual services and products to an array of clients across Canada. We work with a variety of different organizations to ensure their audio-visual needs are met and exceeded!

We know that our people are what makes our business great. We make the following promises to our team:

• Safety is our #1 priority - we will always provide a robust safety program.
• A commitment to building an outstanding culture for our team.
• A strong belief in treating everyone that we encounter with a great deal of honesty and respect.
• A dedication to growing and improving our business, creating new opportunities for everyone.

What we are looking for in our team members:

• Someone who is highly ambitious and thrives in a learning environment.
• Someone who is organized, with exceptional attention to detail.
• Someone who is punctual.
• Someone who has excellent customer service and communication skills.
• Someone who has a strong sense of loyalty to their coworkers and company.
• Someone who is passionate about their particular area of expertise.

Someone who is aligned with our core values:

• Always be learning.
• Smile, and solve problems.
• Choose to make an impact.
• We play well with others.
• Consider customer experience.

If this is you, read further to see what this position entails!

Position Overview

Account Managers are hired to produce year-over-year revenue growth. They carry the full accountability of nurturing new, existing, and past customer relations while contributing substantially to new customer acquisition. Account Managers are expected to find and convert qualified sales leads to closed sales.

Accountable – A task or objective that the individual has complete ownership of the results. If things are off track, the individual is expected to immediately take appropriate reasonable action to address any concerns, obstacles, or challenges that are preventing the objective from being reached.

• Revenue – Meeting or exceeding individual targeted revenue numbers.
• Gross Profit $ - Meeting or exceeding individual targeted gross profit contribution.
• Proposals submitted – Meet or exceed individual target for proposals submitted (weekly.)
• Building and maintaining an accurate CRM database – Logging customer contact and opportunities.
• New Customer Acquisition – Effectively prospecting clients in systematic and professional manor.
• Business Planning – Account Managers will produce a business plan and present to management outlining revenue, customer growth, and gross profit on an annual basis. Although the revenue plan does not change during the year, the Account Manager is expected to review with their Manager as needed to adjust strategy and maximize market opportunities.
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