Assistant Manager Jobs in Australia

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Principal Product Success Manager (ITAM/ITOM) at ServiceNow
Melbourne, Victoria, Australia - Full Time
Skills Needed
Product Success Management, It Asset Management, It Operations Management, Customer Advocacy, Project Management, Requirements Gathering, Process Mapping, Technical Problem Solving, Interpersonal Skills, Team Building, Servicenow, Flexera, Bmc, Microsoft Licensing, Cloud Insights, Training
Specialization
Candidates should have at least 7 years of experience in IT Asset Management and IT Operations Management, with a strong understanding of relevant systems and tools. They must demonstrate the ability to influence stakeholders and possess strong interpersonal skills.
Experience Required
Minimum 5 year(s)
State Coaching and Umpiring Manager - NSW/ACT at Australian Football League
Sydney, New South Wales, Australia - Full Time
Skills Needed
Networking Skills, Strategic Thinking, Negotiation Skills, Analytical Skills, Leadership Skills, Communication Skills, Financial Management, Program Development, Stakeholder Management, Mentoring Skills, Community Participation, Innovative Mindset, Team Development, Performance Monitoring, Relationship Building, Change Management
Specialization
Candidates must have a minimum of 5 years of experience in umpiring, coaching, or high-performance sporting environments, with proven leadership and program development skills. Strong communication, financial management, and strategic thinking abilities are also essential.
Experience Required
Minimum 5 year(s)
Product Line Manager - IEC Grid Edge Metering at Itron, Inc.
Melbourne, Victoria, Australia - Full Time
Skills Needed
Product Management, Electricity Metering, Team Leadership, Market Research, Product Lifecycle Management, Customer Feedback, Data Driven Decisions, Cross Functional Collaboration, Strategic Direction, Communication, Innovation, Problem Solving, Operational Objectives, Training, Trade Show Representation
Specialization
A minimum of 4 years of relevant IEC metering experience is mandatory, with a preference for 4 years of product management experience. A bachelor's degree in a related field or equivalent experience is required.
Experience Required
Minimum 5 year(s)
Regulatory Affairs Manager, Advanced Surgery at Baxter International Inc.
Sydney, New South Wales, Australia - Full Time
Skills Needed
Regulatory Affairs, Medical Device, Pharmaceutical Industry, Regulatory Compliance, Strategic Projects, Communication Skills, Problem Solving, Attention To Detail, Regulatory Information Management, Leadership, Mentoring, Risk Management, Project Management, Labeling Compliance, Sops, Adprom Materials
Specialization
Candidates should have 5-10 years of experience in regulatory affairs within the medical device or pharmaceutical industry and a solid understanding of ANZ regulatory requirements. A Master's degree or PhD in a relevant field is preferred, along with exceptional communication and problem-solving skills.
Experience Required
Minimum 5 year(s)
General Manager People and Culture Partnering at nbn® Australia
Sydney, New South Wales, Australia - Full Time
Skills Needed
People & Culture Leadership, Strategic Planning, Collaboration, Influence, Organisational Change, Employee Relations, Industrial Relations, Transformation, Coaching, Diversity, Equity & Inclusion, Capability Building, Performance Management, Workforce Engagement, Talent Management, Cultural Impact
Specialization
Candidates should have extensive experience in People & Culture leadership within large, complex environments, ideally with exposure to industrialised sectors. A collaborative approach and the ability to influence senior executives are essential for delivering meaningful change.
Experience Required
Minimum 10 year(s)
Personal Training Manager | Victoria Gardens at Fitness and Lifestyle Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Management, Leadership, Recruitment, Retention, Mentoring, Development, Compliance, Sales Techniques, Relationship Building, Training, Program Management, Customer Service, Fitness Programs, First Aid, Cpr, Communication
Specialization
Candidates must have a minimum of 2 years of industry-related experience and hold a Certificate IV in Fitness. Current registration with AUSactive and First Aid/CPR certifications are also required.
Experience Required
Minimum 2 year(s)
Customer Success Manager, Small Business | ANZ at HubSpot
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Success, Relationship Management, Saas, Communication, Business Acumen, Organizational Skills, Adaptability, Ai Tools, Data Analysis, Customer Retention, Revenue Growth, Risk Mitigation, Collaboration, Problem Solving, Strategic Planning, Customer Engagement
Specialization
Candidates should have experience in maintaining customer relationships and a proven track record in a SaaS or Customer Success role. Strong communication skills and the ability to leverage AI tools for customer engagement are essential.
Experience Required
Minimum 2 year(s)
Culinary and Operations Coach (Area Manager) at Guzman y Gomez
Melbourne, Victoria, Australia - Full Time
Skills Needed
Multi Site Management, Stakeholder Management, Brand Advocacy, Profitability, Culinary Excellence
Specialization
Candidates should have multi-site management experience, excellent stakeholder management skills, and a strong understanding of culinary excellence. Experience in driving profitability and being a GYG brand advocate is also essential.
Experience Required
Minimum 5 year(s)
Customer Success Manager, Small Business | ANZ at HubSpot
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Success, Relationship Management, Saas, Communication, Business Acumen, Organizational Skills, Adaptability, Ai Tools, Predictive Insights, Customer Retention, Revenue Goals, Strategic Planning, Risk Mitigation, Collaboration, Problem Solving, Detail Orientation
Specialization
Candidates should have experience in maintaining customer relationships and a proven track record in retention or revenue goals. Strong communication skills and the ability to adopt new technologies quickly are essential.
Experience Required
Minimum 2 year(s)
Territory Manager Upper Body NSW West (m/f/d) at KARL STORZ
Macquarie Park, New South Wales, Australia - Full Time
Skills Needed
Sales Experience, Customer Relationships, Product Knowledge, Technical Information, Crm System, Planning, Execution, Proactive Self Management, Complex Sales Processes, Stakeholder Management
Specialization
A university degree in a relevant discipline and a minimum of 3 years of sales experience in medical devices are required. Candidates must also possess a valid driver's license and demonstrate proactive self-management and planning abilities.
Experience Required
Minimum 5 year(s)
Customer Success Manager, Small Business | ANZ at HubSpot
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Success, Relationship Management, Saas, Communication, Business Acumen, Organizational Skills, Adaptability, Ai Tools, Data Analysis, Customer Retention, Revenue Growth, Strategic Planning, Problem Solving, Collaboration, Forecasting, Risk Mitigation
Specialization
Candidates should have experience in maintaining customer relationships and a proven track record in retention or revenue goals. Strong communication skills and the ability to leverage AI tools for customer success are essential.
Experience Required
Minimum 2 year(s)
Program Manager, Customer Escalations and PMO at Fastly
Melbourne, Victoria, Australia - Full Time
Skills Needed
Program Management, Customer Experience, Project Management, Problem Solving, Communication, Escalation Management, Cross Functional Collaboration, Itil Management, Risk Management, Observability Toolsets, Service Advisories, Incident Response, Customer Advocacy, Agile Methodologies, Atlassian, Trello
Specialization
The ideal candidate should have strong problem-solving skills and experience in project management, with a proven ability to manage multiple tasks in a fast-paced environment. Excellent written communication skills and a customer-centric attitude are essential.
Experience Required
Minimum 5 year(s)
Manager, Research and Knowledge Mobilisation at SHE HR Consulting
Sydney, New South Wales, Australia - Full Time
Skills Needed
Research Management, Knowledge Mobilisation, Stakeholder Management, Project Planning, Culturally Safe Practices, Trauma Informed Approaches, Policy Advocacy, Team Leadership, Budget Management, Ethics, Governance, Reporting, Communication, Collaboration, Evaluation, Lived Experience Engagement
Specialization
Candidates should hold relevant tertiary qualifications or equivalent professional experience and have proven experience managing complex research projects. Expertise in knowledge mobilisation and the ability to communicate complex findings clearly is essential.
Experience Required
Minimum 5 year(s)
Manager, Research and Knowledge Mobilisation at SHE HR Consulting
Perth, Western Australia, Australia - Full Time
Skills Needed
Research Management, Knowledge Mobilisation, Stakeholder Management, Project Planning, Culturally Safe Practices, Trauma Informed Approaches, Policy Advocacy, Team Leadership, Budget Management, Ethics, Governance, Communication, Evaluation, Reporting, Collaboration, Victim Centered Approaches
Specialization
Candidates should hold relevant tertiary qualifications or equivalent professional experience and have proven experience managing complex research projects. Expertise in knowledge mobilisation and the ability to communicate complex findings clearly are essential.
Experience Required
Minimum 5 year(s)
Shipwright/Subcontractor and Dockings Manager at Serco Plc
Sydney, New South Wales, Australia - Full Time
Skills Needed
Shipwright Expertise, Project Management, Subcontractor Coordination, Maritime Regulations, Quality Assurance, Engineering Investigations, Schedule Management, Cost Control, Invoice Approval, Asset Management Systems, First Aid Certification, Security Clearance
Specialization
Candidates must have a minimum Certificate III Trade qualification in Shipwright or a related field, along with extensive maritime experience, including at least three years in a senior or leadership role. Knowledge of RAN operations and asset maintenance practices is essential, along with the ability to obtain and maintain a Baseline Security Clearance.
Experience Required
Minimum 5 year(s)
Shipwright/Subcontractor and Dockings Manager at Serco Plc
Sydney, New South Wales, Australia - Full Time
Skills Needed
Shipwright Expertise, Project Management, Subcontractor Coordination, Maritime Regulations, Quality Assurance, Engineering Investigations, Schedule Management, Cost Control, Invoice Approval, Asset Management Systems, First Aid Certification, Security Clearance
Specialization
A minimum Certificate III Trade qualification in Shipwright or related field is required, along with extensive maritime experience, including at least three years in a senior or leadership role. Candidates must also have knowledge of RAN operations and the ability to obtain a Baseline Security Clearance.
Experience Required
Minimum 5 year(s)
Executive Manager, Insurance Product Management at Marsh
Melbourne, Victoria, Australia - Full Time
Skills Needed
Leadership, Communication, Stakeholder Management, Time Management, Problem Solving, Technical Expertise, Regulatory Knowledge, Continuous Improvement, Market Benchmarking, Team Development, Governance, Insurance Products, Superannuation, Business Acumen, Relationship Management
Specialization
A tertiary qualification in business or financial services is required, along with 10+ years of experience in financial services specializing in group life insurance and superannuation. Proven people leadership experience and strong communication skills are essential.
Experience Required
Minimum 10 year(s)
Application Support Manager - Customer (P736) at Civica
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Support Management, Itil Service Management, Saas Support, On Premise Application Support, Stakeholder Engagement, Team Development, Incident Management, Problem Management, Change Management, Service Quality, Continuous Improvement, Coaching, Documentation, Data Analysis, Customer Relationship Management, Collaboration
Specialization
Proven experience managing customer support teams and strong knowledge of ITIL principles are essential. The candidate should also have experience in both SaaS and on-premise application environments and be skilled in stakeholder engagement.
Experience Required
Minimum 5 year(s)
Cyber Security Vulnerability Operations Manager at nbn® Australia
Melbourne, Victoria, Australia - Full Time
Skills Needed
Vulnerability Management, Cyber Threat Intelligence, Threat Research, Collaboration, Communication Skills, Stakeholder Engagement, Operational Excellence, Continuous Improvement
Specialization
Strong background in vulnerability management and cyber threat intelligence is required. Experience in leading vulnerability response initiatives and applying frameworks such as CVSS and MITRE ATT&CK is essential.
Experience Required
Minimum 5 year(s)
NSW Finance Manager - Environmental Services at Veolia Environnement SA
Blacktown, New South Wales, Australia - Full Time
Skills Needed
Finance Management, Financial Analysis, Reporting, Commercial Business Partnering, Data Analysis, Team Management, Audit, Accounting, Waste Management, Transport, Logistics, Kpi Reporting, Costing, Tender Evaluation, Productivity Improvements, Revenue Boosting, Expenditure Reduction
Specialization
Candidates should have a background in finance management within relevant industries and demonstrated experience in financial analysis and reporting. Team management experience and membership in a relevant accounting association are also required.
Experience Required
Minimum 5 year(s)
Principal Product Success Manager (ITAM/ITOM) at ServiceNow
Melbourne, Victoria, Australia -
Full Time


Start Date

Immediate

Expiry Date

05 Jan, 26

Salary

0.0

Posted On

07 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Product Success Management, IT Asset Management, IT Operations Management, Customer Advocacy, Project Management, Requirements Gathering, Process Mapping, Technical Problem Solving, Interpersonal Skills, Team Building, ServiceNow, Flexera, BMC, Microsoft Licensing, Cloud Insights, Training

Industry

Software Development

Description
Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: Be the focal point of contact & coordination for customer programs & events with Product Success, including customer onboarding/closed loop tracking for customer programs Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services. Develop, prepare, and nurture customers for advocacy. Work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals. Advocate customer needs/issues cross-departmentally. Prioritizing and driving resolution on escalated customer issues. Demonstrate competency in the ServiceNow IT Asset Management product suite Advise customers in their efforts to take advantage of the ServiceNow ITOM and IT Asset Management Solution’s standard capabilities in their efforts to improve their IT processes Lead customer design workshops focused on ServiceNow Platform, ITOM and IT Asset Management Solution technology Guides and provides ad-hoc oversight/training Advise on development/develop required portal components and other platform related items to operationalize ServiceNow ITAM solutions. Prepare customer-facing deliverables focused on the maturity of the customers technical and process. Juggle multiple and complex projects/initiatives Provide feedback on best practices and delivery/engagement materials on Now create. A deep sense of empathy for the customer and genuine passion in helping them succeed. Engage and collaborate closely with the ServiceNow R&D teams on escalated technical issues. Demonstrated ability to influence and consult (providing options with pros, cons, and risks) while providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems. Solid experience in requirements gathering, including experience in creating process mapping documentation. Responsible for creating innovative solutions leveraging ServiceNow’s ITAM (Software Asset Management, Hardware Asset Management, Cloud Insights) Solutions Mentor field resources in implementation methodology, configuration, and best practices for ITAM applications. Respond to customer questions relating to ServiceNow ITAM & ITOM products. This role is pivotal in providing our growing customer base, with lessons learned, strategies, and advice to enhance real world security operations. Help develop programs that enable ecosystem on ITAM on the ServiceNow platform Collaborate with Product Management and Development team members to enhance ServiceNow products with new capabilities that address Federal customer needs Share best practices and known solutions with other internal teams, community, and customers to help promote faster time to value for customers. Stay current on competitive analyses and understanding differentiators between ServiceNow and its competitors. Be a product evangelist, supporting at scale events such as user conferences, trade shows, webinars, etc. Discuss 1:1 or 1: many on the art of the possible with ServiceNow ITAM and ITOM solutions referencing success stories/anecdotal data. Qualifications At least 7+ years of business analyst, ITAM & ITOM practitioner experience for complex, highly-capable, technologies – inclusive of integrations and portals Demonstrated ability to influence and consult (providing options with pros, cons and risks) in an IT environment, while providing thought leadership to IT sponsors/stakeholders in solving business process and/or technical problems Strong understanding with leading IT and related systems and tools such as Flexera, SNOW Software, BMC, Microsoft, SCCM along with experience with Oracle, IBM, Adobe and Microsoft licensing models. Understanding of end-to-end procurement, request, allocation & reclamation process flows Ability to interact with customers in regard to contract management Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity. Proven team player and team builder Comfortable speaking as industry expert for IT Operations and IT Asset Management Certified in ServiceNow Software, Hardware and Enterprise Asset, Discovery, Service mapping, Event Management a plus Leader and evangelist for ServiceNow Software, Hardware and Enterprise Asset Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity. Proven team player and team builder Comfortable speaking as industry expert for IT Asset Management and IT operations management Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Responsibilities
The Principal Product Success Manager will serve as the main point of contact for customer programs and events, ensuring customer onboarding and tracking. They will establish strategic relationships with clients, advocate for their needs, and drive the resolution of escalated issues.
Principal Product Success Manager (ITAM/ITOM) at ServiceNow
Melbourne, Victoria, Australia - Full Time
Skills Needed
Product Success Management, It Asset Management, It Operations Management, Customer Advocacy, Project Management, Requirements Gathering, Process Mapping, Technical Problem Solving, Interpersonal Skills, Team Building, Servicenow, Flexera, Bmc, Microsoft Licensing, Cloud Insights, Training
Specialization
Candidates should have at least 7 years of experience in IT Asset Management and IT Operations Management, with a strong understanding of relevant systems and tools. They must demonstrate the ability to influence stakeholders and possess strong interpersonal skills.
Experience Required
Minimum 5 year(s)
State Coaching and Umpiring Manager - NSW/ACT at Australian Football League
Sydney, New South Wales, Australia - Full Time
Skills Needed
Networking Skills, Strategic Thinking, Negotiation Skills, Analytical Skills, Leadership Skills, Communication Skills, Financial Management, Program Development, Stakeholder Management, Mentoring Skills, Community Participation, Innovative Mindset, Team Development, Performance Monitoring, Relationship Building, Change Management
Specialization
Candidates must have a minimum of 5 years of experience in umpiring, coaching, or high-performance sporting environments, with proven leadership and program development skills. Strong communication, financial management, and strategic thinking abilities are also essential.
Experience Required
Minimum 5 year(s)
Product Line Manager - IEC Grid Edge Metering at Itron, Inc.
Melbourne, Victoria, Australia - Full Time
Skills Needed
Product Management, Electricity Metering, Team Leadership, Market Research, Product Lifecycle Management, Customer Feedback, Data Driven Decisions, Cross Functional Collaboration, Strategic Direction, Communication, Innovation, Problem Solving, Operational Objectives, Training, Trade Show Representation
Specialization
A minimum of 4 years of relevant IEC metering experience is mandatory, with a preference for 4 years of product management experience. A bachelor's degree in a related field or equivalent experience is required.
Experience Required
Minimum 5 year(s)
Regulatory Affairs Manager, Advanced Surgery at Baxter International Inc.
Sydney, New South Wales, Australia - Full Time
Skills Needed
Regulatory Affairs, Medical Device, Pharmaceutical Industry, Regulatory Compliance, Strategic Projects, Communication Skills, Problem Solving, Attention To Detail, Regulatory Information Management, Leadership, Mentoring, Risk Management, Project Management, Labeling Compliance, Sops, Adprom Materials
Specialization
Candidates should have 5-10 years of experience in regulatory affairs within the medical device or pharmaceutical industry and a solid understanding of ANZ regulatory requirements. A Master's degree or PhD in a relevant field is preferred, along with exceptional communication and problem-solving skills.
Experience Required
Minimum 5 year(s)
General Manager People and Culture Partnering at nbn® Australia
Sydney, New South Wales, Australia - Full Time
Skills Needed
People & Culture Leadership, Strategic Planning, Collaboration, Influence, Organisational Change, Employee Relations, Industrial Relations, Transformation, Coaching, Diversity, Equity & Inclusion, Capability Building, Performance Management, Workforce Engagement, Talent Management, Cultural Impact
Specialization
Candidates should have extensive experience in People & Culture leadership within large, complex environments, ideally with exposure to industrialised sectors. A collaborative approach and the ability to influence senior executives are essential for delivering meaningful change.
Experience Required
Minimum 10 year(s)
Personal Training Manager | Victoria Gardens at Fitness and Lifestyle Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Management, Leadership, Recruitment, Retention, Mentoring, Development, Compliance, Sales Techniques, Relationship Building, Training, Program Management, Customer Service, Fitness Programs, First Aid, Cpr, Communication
Specialization
Candidates must have a minimum of 2 years of industry-related experience and hold a Certificate IV in Fitness. Current registration with AUSactive and First Aid/CPR certifications are also required.
Experience Required
Minimum 2 year(s)
Customer Success Manager, Small Business | ANZ at HubSpot
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Success, Relationship Management, Saas, Communication, Business Acumen, Organizational Skills, Adaptability, Ai Tools, Data Analysis, Customer Retention, Revenue Growth, Risk Mitigation, Collaboration, Problem Solving, Strategic Planning, Customer Engagement
Specialization
Candidates should have experience in maintaining customer relationships and a proven track record in a SaaS or Customer Success role. Strong communication skills and the ability to leverage AI tools for customer engagement are essential.
Experience Required
Minimum 2 year(s)
Culinary and Operations Coach (Area Manager) at Guzman y Gomez
Melbourne, Victoria, Australia - Full Time
Skills Needed
Multi Site Management, Stakeholder Management, Brand Advocacy, Profitability, Culinary Excellence
Specialization
Candidates should have multi-site management experience, excellent stakeholder management skills, and a strong understanding of culinary excellence. Experience in driving profitability and being a GYG brand advocate is also essential.
Experience Required
Minimum 5 year(s)
Customer Success Manager, Small Business | ANZ at HubSpot
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Success, Relationship Management, Saas, Communication, Business Acumen, Organizational Skills, Adaptability, Ai Tools, Predictive Insights, Customer Retention, Revenue Goals, Strategic Planning, Risk Mitigation, Collaboration, Problem Solving, Detail Orientation
Specialization
Candidates should have experience in maintaining customer relationships and a proven track record in retention or revenue goals. Strong communication skills and the ability to adopt new technologies quickly are essential.
Experience Required
Minimum 2 year(s)
Territory Manager Upper Body NSW West (m/f/d) at KARL STORZ
Macquarie Park, New South Wales, Australia - Full Time
Skills Needed
Sales Experience, Customer Relationships, Product Knowledge, Technical Information, Crm System, Planning, Execution, Proactive Self Management, Complex Sales Processes, Stakeholder Management
Specialization
A university degree in a relevant discipline and a minimum of 3 years of sales experience in medical devices are required. Candidates must also possess a valid driver's license and demonstrate proactive self-management and planning abilities.
Experience Required
Minimum 5 year(s)
Customer Success Manager, Small Business | ANZ at HubSpot
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Success, Relationship Management, Saas, Communication, Business Acumen, Organizational Skills, Adaptability, Ai Tools, Data Analysis, Customer Retention, Revenue Growth, Strategic Planning, Problem Solving, Collaboration, Forecasting, Risk Mitigation
Specialization
Candidates should have experience in maintaining customer relationships and a proven track record in retention or revenue goals. Strong communication skills and the ability to leverage AI tools for customer success are essential.
Experience Required
Minimum 2 year(s)
Program Manager, Customer Escalations and PMO at Fastly
Melbourne, Victoria, Australia - Full Time
Skills Needed
Program Management, Customer Experience, Project Management, Problem Solving, Communication, Escalation Management, Cross Functional Collaboration, Itil Management, Risk Management, Observability Toolsets, Service Advisories, Incident Response, Customer Advocacy, Agile Methodologies, Atlassian, Trello
Specialization
The ideal candidate should have strong problem-solving skills and experience in project management, with a proven ability to manage multiple tasks in a fast-paced environment. Excellent written communication skills and a customer-centric attitude are essential.
Experience Required
Minimum 5 year(s)
Manager, Research and Knowledge Mobilisation at SHE HR Consulting
Sydney, New South Wales, Australia - Full Time
Skills Needed
Research Management, Knowledge Mobilisation, Stakeholder Management, Project Planning, Culturally Safe Practices, Trauma Informed Approaches, Policy Advocacy, Team Leadership, Budget Management, Ethics, Governance, Reporting, Communication, Collaboration, Evaluation, Lived Experience Engagement
Specialization
Candidates should hold relevant tertiary qualifications or equivalent professional experience and have proven experience managing complex research projects. Expertise in knowledge mobilisation and the ability to communicate complex findings clearly is essential.
Experience Required
Minimum 5 year(s)
Manager, Research and Knowledge Mobilisation at SHE HR Consulting
Perth, Western Australia, Australia - Full Time
Skills Needed
Research Management, Knowledge Mobilisation, Stakeholder Management, Project Planning, Culturally Safe Practices, Trauma Informed Approaches, Policy Advocacy, Team Leadership, Budget Management, Ethics, Governance, Communication, Evaluation, Reporting, Collaboration, Victim Centered Approaches
Specialization
Candidates should hold relevant tertiary qualifications or equivalent professional experience and have proven experience managing complex research projects. Expertise in knowledge mobilisation and the ability to communicate complex findings clearly are essential.
Experience Required
Minimum 5 year(s)
Shipwright/Subcontractor and Dockings Manager at Serco Plc
Sydney, New South Wales, Australia - Full Time
Skills Needed
Shipwright Expertise, Project Management, Subcontractor Coordination, Maritime Regulations, Quality Assurance, Engineering Investigations, Schedule Management, Cost Control, Invoice Approval, Asset Management Systems, First Aid Certification, Security Clearance
Specialization
Candidates must have a minimum Certificate III Trade qualification in Shipwright or a related field, along with extensive maritime experience, including at least three years in a senior or leadership role. Knowledge of RAN operations and asset maintenance practices is essential, along with the ability to obtain and maintain a Baseline Security Clearance.
Experience Required
Minimum 5 year(s)
Shipwright/Subcontractor and Dockings Manager at Serco Plc
Sydney, New South Wales, Australia - Full Time
Skills Needed
Shipwright Expertise, Project Management, Subcontractor Coordination, Maritime Regulations, Quality Assurance, Engineering Investigations, Schedule Management, Cost Control, Invoice Approval, Asset Management Systems, First Aid Certification, Security Clearance
Specialization
A minimum Certificate III Trade qualification in Shipwright or related field is required, along with extensive maritime experience, including at least three years in a senior or leadership role. Candidates must also have knowledge of RAN operations and the ability to obtain a Baseline Security Clearance.
Experience Required
Minimum 5 year(s)
Executive Manager, Insurance Product Management at Marsh
Melbourne, Victoria, Australia - Full Time
Skills Needed
Leadership, Communication, Stakeholder Management, Time Management, Problem Solving, Technical Expertise, Regulatory Knowledge, Continuous Improvement, Market Benchmarking, Team Development, Governance, Insurance Products, Superannuation, Business Acumen, Relationship Management
Specialization
A tertiary qualification in business or financial services is required, along with 10+ years of experience in financial services specializing in group life insurance and superannuation. Proven people leadership experience and strong communication skills are essential.
Experience Required
Minimum 10 year(s)
Application Support Manager - Customer (P736) at Civica
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Support Management, Itil Service Management, Saas Support, On Premise Application Support, Stakeholder Engagement, Team Development, Incident Management, Problem Management, Change Management, Service Quality, Continuous Improvement, Coaching, Documentation, Data Analysis, Customer Relationship Management, Collaboration
Specialization
Proven experience managing customer support teams and strong knowledge of ITIL principles are essential. The candidate should also have experience in both SaaS and on-premise application environments and be skilled in stakeholder engagement.
Experience Required
Minimum 5 year(s)
Cyber Security Vulnerability Operations Manager at nbn® Australia
Melbourne, Victoria, Australia - Full Time
Skills Needed
Vulnerability Management, Cyber Threat Intelligence, Threat Research, Collaboration, Communication Skills, Stakeholder Engagement, Operational Excellence, Continuous Improvement
Specialization
Strong background in vulnerability management and cyber threat intelligence is required. Experience in leading vulnerability response initiatives and applying frameworks such as CVSS and MITRE ATT&CK is essential.
Experience Required
Minimum 5 year(s)
NSW Finance Manager - Environmental Services at Veolia Environnement SA
Blacktown, New South Wales, Australia - Full Time
Skills Needed
Finance Management, Financial Analysis, Reporting, Commercial Business Partnering, Data Analysis, Team Management, Audit, Accounting, Waste Management, Transport, Logistics, Kpi Reporting, Costing, Tender Evaluation, Productivity Improvements, Revenue Boosting, Expenditure Reduction
Specialization
Candidates should have a background in finance management within relevant industries and demonstrated experience in financial analysis and reporting. Team management experience and membership in a relevant accounting association are also required.
Experience Required
Minimum 5 year(s)
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