The Maintenance Coordinator is responsible for the smooth functioning of the maintenance coordination service to client co-ops and provides general administration within COHO’s maintenance operations.

Maintenance Coordination

• Receiving and data entry coordinating building maintenance work orders
• Processing work orders from inspections
• Assign work to trades companies
• Arrange access with tenants
• Follow up with trades companies
• Approve invoices for completed work and forward for payment

Reporting and Administration

• Prepare weekly and daily tracking reports
• Prepare monthly reports for each client
• Compile and professionally prepare client reports
• Assist in Client billing and monitoring receivables
• Creating reports and performing a variety of administrative and staff support duties
• Filing and organizing file cabinets

General

• Client quality control and trade company relationships
• Customer service, responding to client inquiries
• Dealing with issues with the utmost professionalism and confidentiality
• Taking meeting notes, daily reports
• Attending client meetings and site visits
• Performs all other duties as assigned by management, including attending meetings in evenings occasionally

Knowledge, Skills and Abilities

• Professional business manner
• 3-5 years’ experience of property/building maintenance
• Highly organized, with excellent planning and time management skills
• Reliability, accuracy and attention to detail
• Fast learner, able to take initiative and problem solve
• Excellent interpersonal skills, including judgement, tact, integrity and patience
• Experienced computer user, esp. MS Word, MS Excel, MS Outlook
• Excellent spoken and written English, including proofreading skills
• Computer proficiency, including knowledge of Windows environments and advanced
• Microsoft Office skills (Word, Excel, PowerPoint and Outlook)
• Experience with or knowledge of housing co-ops an asset
• Able to maintain confidentiality

Please refer the Job description for details