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Hospitality Jobs in Australia

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Guest Service Agent at Minor International
Darwin, , Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Professional Presentation, Proactive Approach
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
Front Desk All Rounder at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Guest Service, Front Office, Opera Front Desk System, Cashiering, Account Management, Communication, Attention To Detail, Professional Presentation, Flexibility, Teamwork
Specialization
Candidates must possess a genuine passion for hospitality, strong motivation, and exceptional attention to detail, ideally supported by previous front office or guest-facing experience. Applicants need clear, confident communication skills, impeccable personal presentation, and must hold full Australian working rights, being available for a rotating roster including weekends and public holidays.
Front Desk All Rounder at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Check In, Check Out, Cashiering, Opera System, Communication, Attention To Detail, Problem Solving, Teamwork, Time Management, Multitasking, Professionalism, Adaptability, French Hospitality, Guest Relations
Specialization
Candidates should have a passion for hospitality and service excellence. Full Australian Working Rights are required for this role, and the hotel cannot assist with obtaining these rights.
Guest Experience Expert - Intern at Courtyard by Marriott Somerset KY
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Relationship Building, Problem Solving, Conflict Resolution, Hospitality, Attention To Detail, Communication, Sales Skills, Teamwork, Adaptability, Time Management, Opera System, Guest Experience, Loyalty Programs, Negotiation, Service Excellence
Specialization
Candidates should have at least 2 years of experience in a high-volume environment, preferably with OPERA property management system experience. Outstanding relationship-building skills and a passion for the hospitality industry are essential.
Experience Required
Minimum 2 year(s)
Porter & Club Lounge Attendant - Front Office (Multiple Positions) at IHG Career
Hobart, Tasmania, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Teamwork, Valet Parking, Food & Beverage Service, Guest Interaction, Problem Solving, Attention To Detail, Flexibility, Hospitality, Guest Preferences, Check In, Check Out, Rapport Building, Insights Sharing, Manual Handling
Specialization
Porters need strong communication skills and the ability to lift luggage, while Club Lounge Attendants require previous experience in Food & Beverage or Guest Services. Both roles require flexibility to work shifts, including nights and weekends.
Night Guest Service Agent at Minor International
Perth, Western Australia, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Solving, Attention To Detail, Professionalism, Teamwork, Time Management
Specialization
Candidates should have a demonstrated background in delivering high-quality service in hospitality or customer-facing environments. They must exhibit a proactive approach to addressing guest needs and maintain a polished and professional presentation.
Reservations Agent at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Communication, Organizational Skills, Team Player, Attention To Detail, Property Management System Knowledge, Proactive Attitude, Customer Service, Reservations Management, Sales Skills, Up Selling, Guest Relations, Administrative Skills, Flexibility, Collaboration, Event Coordination
Specialization
Candidates should have a passion for hospitality and strong communication skills. Previous experience in a reservations or front office role is preferred but not essential, as training will be provided.
Duty Manager at Residence Inn by Marriott Nashville Opryland
Melbourne, Victoria, Australia - Full Time
Skills Needed
Guest Relations, Hospitality, Service Performance, Problem Resolution, Financial Review, Customer Service, Team Leadership, Employee Training, Safety Compliance, Operational Support, Communication, Feedback Collection, Service Improvement, Cross Training, Emergency Management, Staffing Review
Specialization
Candidates must have either a high school diploma with 4 years of relevant experience or a 2-year degree with 2 years of experience in guest services or related fields. Strong communication skills and a focus on guest satisfaction are essential.
Experience Required
Minimum 2 year(s)
Food & Beverage Attendants at Minor International
Bulga, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication, Team Player, Positive Attitude, Flexibility
Specialization
Candidates should have previous hospitality or customer service experience and possess strong communication skills. A positive, professional attitude and flexibility to work a rotating roster are also essential.
Sales Manager - Mercure Perth on Hay at Accor
Perth, Western Australia, Australia - Full Time
Skills Needed
Sales, Hospitality, Customer Relationships, Event Management, Business Acquisition, Communication, Interpersonal Skills, Revenue Maximization, Account Management, Corporate Accommodation, Mice, Inbound Business, Client Satisfaction, Strategic Initiatives, Hotel Operations, Results Driven
Specialization
Candidates should have experience in building relationships with clients and a strong focus on hotel operations. A proven track record in driving revenue across various segments is essential.
Experience Required
Minimum 2 year(s)
Operations Manager - AC Hotel by Marriott Pre-Opening at Courtyard by Marriott Somerset KY
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Operations Management, Guest Services, Team Leadership, Customer Service, Financial Analysis, Human Resources, Problem Solving, Communication, Scheduling, Performance Management, Quality Control, Hospitality, Training, Motivation, Continuous Improvement, Collaboration
Specialization
Candidates should have either a high school diploma with 4 years of relevant experience or a 2-year degree with 2 years of experience in hospitality-related fields. Strong leadership, communication, and customer service skills are essential.
Experience Required
Minimum 2 year(s)
Food & Beverage Reservation Agent at Courtyard by Marriott Somerset KY
Hobart, Tasmania, Australia - Full Time
Skills Needed
Communication, Customer Service, Organizational Skills, Attention To Detail, Collaboration, Hospitality, Event Coordination, Booking Management
Specialization
Candidates should possess exceptional communication and customer service skills, along with strong organizational abilities. Previous experience in reservations, hospitality, or events is highly regarded.
Expression of Interest - Calling all F&B Talent! at Accor
Perth, Western Australia, Australia - Full Time
Skills Needed
Warmth, Charisma, Confidence, Pace, Polished Service, Premium Dining Experience, High Volume Service, Teamwork, Guest Focused, Hospitality, Energetic, Intuitive, Passionate, Unforgettable Dining Moments, Stylish, Service Orientation
Specialization
Candidates should bring warmth, charisma, and confidence to their interactions with guests. Experience in premium dining and high-volume service is preferred.
Guest Service Agent at Minor International
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should ideally have over 1 year of experience in a similar role within the hospitality industry. They must demonstrate exceptional communication skills and a proactive approach to delivering high-quality service.
Kitchen Hand - Monday to Friday role at Accor
, Queensland, Australia - Full Time
Skills Needed
Dishwashing, Food Preparation, Cleaning, Teamwork, Hospitality, Use Of Ppe, Time Management, Attention To Detail
Specialization
Candidates should have proven experience in a Kitchen Hand position and the ability to work a minimum of 4 days per week. A current driver's license and reliable vehicle are also required.
Guest Service Agent - Ibis Styles Sydney Central at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Multitasking, Problem Solving, Computer Systems, Microsoft Office, Opera Cloud, Personal Presentation, Guest Relations, Cash Handling, Loyalty Programs, Teamwork, Time Management, Attention To Detail, Hospitality, Service Excellence
Specialization
Candidates should have previous customer service experience in a hotel environment and strong knowledge of computer systems. The role requires strong communication skills and a genuine focus on customer service.
Front Office Assistant Manager at Accor
Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Management, Hospitality, Communication, Organization, Team Leadership, Problem Solving, Attention To Detail
Specialization
Candidates should have relevant experience in hospitality and management. Strong communication and organizational skills are essential for this role.
Experience Required
Minimum 2 year(s)
Guest Service Agent - Full Time at Minor International
Tweed Heads, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Hospitality, Guest Relations, Reservation Management, Proactive Approach, Positive Attitude, Adaptability, Multitasking, Local Knowledge, Conflict Resolution
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Experience Expert at Residence InnSpringhill Suites by Marriott Maple Grove
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication, Interpersonal Skills, Cash Handling, Hospitality, Problem Solving, Attention To Detail, Time Management, Teamwork, Flexibility, Professionalism, Confidentiality, Guest Relations, Technology Proficiency, Emergency Preparedness, Multitasking
Specialization
Candidates should have previous front desk or customer service experience in hospitality, along with strong communication skills. A hospitality qualification is preferred, and flexibility in availability is required.
Host - Cibaria, Noosa at Accor
Noosa Heads, Queensland, Australia - Full Time
Skills Needed
Customer Facing Service Skills, Hospitality, Teamwork, Communication Skills, Front Of House Operations, Reservation Management, Adaptability, Fast Paced Environment
Specialization
Candidates should have strong customer-facing service skills and a passion for hospitality. Experience in front-of-house roles and familiarity with reservation systems is beneficial.
Guest Service Agent at Minor International
Darwin, , Australia -
Full Time

Start Date

Immediate

Expiry Date

04 May, 26

Salary

46.73

Posted On

03 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Problem Resolution, Attention to Detail, Hospitality, Teamwork, Professional Presentation, Proactive Approach

Industry

Hospitality

Description
Company Description Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed. Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture. Job Description Oaks Darwin Elan Hotel are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. Key Responsibilities Include: Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs. Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service. Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability. Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience. Shift Details (subject to change): Rotating roster across Monday to Sunday Shift times scheduled within 7:00am to 11:00pm Immediate start available Hourly Rates (excluding superannuation): Monday - Friday: $33.38 per hour Saturday: $40.05 per hour Sunday: $46.73 per hour Qualifications Successful candidates will have: Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment. Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence. Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations. Adept at fostering positive guest experiences and maintaining high satisfaction levels through attentive service and problem resolution. Maintains a polished and professional presentation, reflecting the values and standards of the organisation. Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements. Additional Information At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance: Career Growth: Learning and development programs to boost your career. Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family. Global Perks: International accommodation discounts across our hotel brands. Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ. Experiences: Discounted entertainment and activities. Banking and Insurance: Exclusive health insurance offers and workplace banking benefits. Wellness Boost: EAP and tailored wellness support Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth. Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand. Company Location: Oaks Darwin Elan Hotel
Responsibilities
The Guest Service Agent is responsible for providing a warm reception to guests, ensuring smooth check-ins and check-outs, and addressing guest inquiries. They also act as a primary point of contact for guests, offering assistance and personalized recommendations throughout their stay.
Guest Service Agent at Minor International
Darwin, , Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Professional Presentation, Proactive Approach
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
Front Desk All Rounder at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Guest Service, Front Office, Opera Front Desk System, Cashiering, Account Management, Communication, Attention To Detail, Professional Presentation, Flexibility, Teamwork
Specialization
Candidates must possess a genuine passion for hospitality, strong motivation, and exceptional attention to detail, ideally supported by previous front office or guest-facing experience. Applicants need clear, confident communication skills, impeccable personal presentation, and must hold full Australian working rights, being available for a rotating roster including weekends and public holidays.
Front Desk All Rounder at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Check In, Check Out, Cashiering, Opera System, Communication, Attention To Detail, Problem Solving, Teamwork, Time Management, Multitasking, Professionalism, Adaptability, French Hospitality, Guest Relations
Specialization
Candidates should have a passion for hospitality and service excellence. Full Australian Working Rights are required for this role, and the hotel cannot assist with obtaining these rights.
Guest Experience Expert - Intern at Courtyard by Marriott Somerset KY
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Relationship Building, Problem Solving, Conflict Resolution, Hospitality, Attention To Detail, Communication, Sales Skills, Teamwork, Adaptability, Time Management, Opera System, Guest Experience, Loyalty Programs, Negotiation, Service Excellence
Specialization
Candidates should have at least 2 years of experience in a high-volume environment, preferably with OPERA property management system experience. Outstanding relationship-building skills and a passion for the hospitality industry are essential.
Experience Required
Minimum 2 year(s)
Porter & Club Lounge Attendant - Front Office (Multiple Positions) at IHG Career
Hobart, Tasmania, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Teamwork, Valet Parking, Food & Beverage Service, Guest Interaction, Problem Solving, Attention To Detail, Flexibility, Hospitality, Guest Preferences, Check In, Check Out, Rapport Building, Insights Sharing, Manual Handling
Specialization
Porters need strong communication skills and the ability to lift luggage, while Club Lounge Attendants require previous experience in Food & Beverage or Guest Services. Both roles require flexibility to work shifts, including nights and weekends.
Night Guest Service Agent at Minor International
Perth, Western Australia, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Solving, Attention To Detail, Professionalism, Teamwork, Time Management
Specialization
Candidates should have a demonstrated background in delivering high-quality service in hospitality or customer-facing environments. They must exhibit a proactive approach to addressing guest needs and maintain a polished and professional presentation.
Reservations Agent at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Communication, Organizational Skills, Team Player, Attention To Detail, Property Management System Knowledge, Proactive Attitude, Customer Service, Reservations Management, Sales Skills, Up Selling, Guest Relations, Administrative Skills, Flexibility, Collaboration, Event Coordination
Specialization
Candidates should have a passion for hospitality and strong communication skills. Previous experience in a reservations or front office role is preferred but not essential, as training will be provided.
Duty Manager at Residence Inn by Marriott Nashville Opryland
Melbourne, Victoria, Australia - Full Time
Skills Needed
Guest Relations, Hospitality, Service Performance, Problem Resolution, Financial Review, Customer Service, Team Leadership, Employee Training, Safety Compliance, Operational Support, Communication, Feedback Collection, Service Improvement, Cross Training, Emergency Management, Staffing Review
Specialization
Candidates must have either a high school diploma with 4 years of relevant experience or a 2-year degree with 2 years of experience in guest services or related fields. Strong communication skills and a focus on guest satisfaction are essential.
Experience Required
Minimum 2 year(s)
Food & Beverage Attendants at Minor International
Bulga, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication, Team Player, Positive Attitude, Flexibility
Specialization
Candidates should have previous hospitality or customer service experience and possess strong communication skills. A positive, professional attitude and flexibility to work a rotating roster are also essential.
Sales Manager - Mercure Perth on Hay at Accor
Perth, Western Australia, Australia - Full Time
Skills Needed
Sales, Hospitality, Customer Relationships, Event Management, Business Acquisition, Communication, Interpersonal Skills, Revenue Maximization, Account Management, Corporate Accommodation, Mice, Inbound Business, Client Satisfaction, Strategic Initiatives, Hotel Operations, Results Driven
Specialization
Candidates should have experience in building relationships with clients and a strong focus on hotel operations. A proven track record in driving revenue across various segments is essential.
Experience Required
Minimum 2 year(s)
Operations Manager - AC Hotel by Marriott Pre-Opening at Courtyard by Marriott Somerset KY
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Operations Management, Guest Services, Team Leadership, Customer Service, Financial Analysis, Human Resources, Problem Solving, Communication, Scheduling, Performance Management, Quality Control, Hospitality, Training, Motivation, Continuous Improvement, Collaboration
Specialization
Candidates should have either a high school diploma with 4 years of relevant experience or a 2-year degree with 2 years of experience in hospitality-related fields. Strong leadership, communication, and customer service skills are essential.
Experience Required
Minimum 2 year(s)
Food & Beverage Reservation Agent at Courtyard by Marriott Somerset KY
Hobart, Tasmania, Australia - Full Time
Skills Needed
Communication, Customer Service, Organizational Skills, Attention To Detail, Collaboration, Hospitality, Event Coordination, Booking Management
Specialization
Candidates should possess exceptional communication and customer service skills, along with strong organizational abilities. Previous experience in reservations, hospitality, or events is highly regarded.
Expression of Interest - Calling all F&B Talent! at Accor
Perth, Western Australia, Australia - Full Time
Skills Needed
Warmth, Charisma, Confidence, Pace, Polished Service, Premium Dining Experience, High Volume Service, Teamwork, Guest Focused, Hospitality, Energetic, Intuitive, Passionate, Unforgettable Dining Moments, Stylish, Service Orientation
Specialization
Candidates should bring warmth, charisma, and confidence to their interactions with guests. Experience in premium dining and high-volume service is preferred.
Guest Service Agent at Minor International
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should ideally have over 1 year of experience in a similar role within the hospitality industry. They must demonstrate exceptional communication skills and a proactive approach to delivering high-quality service.
Kitchen Hand - Monday to Friday role at Accor
, Queensland, Australia - Full Time
Skills Needed
Dishwashing, Food Preparation, Cleaning, Teamwork, Hospitality, Use Of Ppe, Time Management, Attention To Detail
Specialization
Candidates should have proven experience in a Kitchen Hand position and the ability to work a minimum of 4 days per week. A current driver's license and reliable vehicle are also required.
Guest Service Agent - Ibis Styles Sydney Central at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Multitasking, Problem Solving, Computer Systems, Microsoft Office, Opera Cloud, Personal Presentation, Guest Relations, Cash Handling, Loyalty Programs, Teamwork, Time Management, Attention To Detail, Hospitality, Service Excellence
Specialization
Candidates should have previous customer service experience in a hotel environment and strong knowledge of computer systems. The role requires strong communication skills and a genuine focus on customer service.
Front Office Assistant Manager at Accor
Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Management, Hospitality, Communication, Organization, Team Leadership, Problem Solving, Attention To Detail
Specialization
Candidates should have relevant experience in hospitality and management. Strong communication and organizational skills are essential for this role.
Experience Required
Minimum 2 year(s)
Guest Service Agent - Full Time at Minor International
Tweed Heads, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Hospitality, Guest Relations, Reservation Management, Proactive Approach, Positive Attitude, Adaptability, Multitasking, Local Knowledge, Conflict Resolution
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Experience Expert at Residence InnSpringhill Suites by Marriott Maple Grove
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication, Interpersonal Skills, Cash Handling, Hospitality, Problem Solving, Attention To Detail, Time Management, Teamwork, Flexibility, Professionalism, Confidentiality, Guest Relations, Technology Proficiency, Emergency Preparedness, Multitasking
Specialization
Candidates should have previous front desk or customer service experience in hospitality, along with strong communication skills. A hospitality qualification is preferred, and flexibility in availability is required.
Host - Cibaria, Noosa at Accor
Noosa Heads, Queensland, Australia - Full Time
Skills Needed
Customer Facing Service Skills, Hospitality, Teamwork, Communication Skills, Front Of House Operations, Reservation Management, Adaptability, Fast Paced Environment
Specialization
Candidates should have strong customer-facing service skills and a passion for hospitality. Experience in front-of-house roles and familiarity with reservation systems is beneficial.