Hospitality Jobs in Australia

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Guest Service Agent at Minor International
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should ideally have over 1 year of experience in a similar role within the hospitality industry. They must demonstrate exceptional communication skills and a proactive approach to delivering high-quality service.
Front Desk All Rounder at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Attention To Detail, Communication Skills, Customer Service, Professional Appearance, Hospitality, Check In, Check Out, Cashiering, Opera Front Office System, Problem Solving, Time Management, Teamwork, Vip Service, Brand Standards, French Hospitality
Specialization
Candidates should be highly motivated with strong communication skills and experience in a similar role. A professional appearance and the ability to work a rotating roster, including weekends and public holidays, are essential.
Lounge Attendant at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Food Handling, Communication, Interpersonal Skills, Attention To Detail, Multitasking, Team Player, Positive Attitude, Initiative, Grooming, Presentation, Rsa Certification
Specialization
Ideal applicants should have a friendly, customer-focused attitude and previous customer service or hospitality experience. They must also possess RSA Certification and have the ability to work flexible shifts, including weekends.
General Manager at Minor International
Cessnock City Council, New South Wales, Australia - Full Time
Skills Needed
Leadership, Hospitality, Mice Operations, Food & Beverage, Spa/Wellness Operations, Financial Acumen, Operational Excellence, Team Development, Communication Skills, Relationship Building, Strategic Planning, Guest Satisfaction, Event Management, Marketing Collaboration, Sales Collaboration, Revenue Management
Specialization
Candidates should have proven senior leadership experience in hospitality, ideally as a General Manager or Cluster GM. Extensive experience in MICE, Food & Beverage, and Spa/Wellness operations is required.
Experience Required
Minimum 10 year(s)
Meetings & Events Attendants - Casual at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Attention To Detail, Communication, Teamwork, Customer Service, Hospitality, Reliability, Professionalism, Event Coordination
Specialization
Candidates should possess a current RSA Certificate and have a positive attitude towards hospitality. Strong communication skills and the ability to work in a fast-paced environment are essential.
Guest Experience Supervisor at Courtyard by Marriott Somerset KY
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Leadership, Organisational Skills, Time Management, Communication, Problem Solving, Team Motivation, Service Standards, Guest Relations, Opera, Training, Support, Collaboration, Warm Demeanor, Self Motivation, Enthusiasm
Specialization
A passion for hospitality and exceptional customer service is essential, along with experience in property management systems like OPERA. Strong leadership qualities and the ability to work rotating shifts are also required.
Experience Required
Minimum 2 year(s)
Guest Service Agent at Minor International
Mackay, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Positive Attitude
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and varying shifts.
Hotel Concierge/Supervisor | InterContinental Sydney Coogee Beach at IHG Career
, , Australia - Full Time
Skills Needed
Guest Satisfaction, Concierge Service, Customer Service, Communication, Problem Solving, Team Leadership, Upselling, Event Coordination, Local Knowledge, Relationship Building, Complaint Handling, Attention To Detail, Luxury Service Standards, Multilingual Skills, Time Management, Hospitality
Specialization
A valid NSW Driver's license and a high school diploma or equivalent are required. Candidates should have 2-3 years of experience in an upscale hotel environment and must speak fluent English, with additional languages preferred.
Experience Required
Minimum 2 year(s)
Guest Service Agent - Full Time at Minor International
Murwillumbah, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Positive Attitude, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
Reception Agent at Accor
Mackay, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Hospitality, Multitasking, Organizational Skills, Problem Solving, Attention To Detail, Computer Proficiency, Flexibility
Specialization
The ideal candidate should possess exceptional customer service skills and strong communication abilities in English. Previous experience in hospitality or customer service roles is preferred, along with proficiency in hotel management software.
Food & Beverage Duty Manager | InterContinental Sanctuary Cove Resort at IHG Career
, , Australia - Full Time
Skills Needed
Leadership, Hospitality, Team Development, Cost Management, Guest Satisfaction, Operational Excellence, Coaching, Mentoring, Collaboration, Health Compliance, Performance Analysis, Revenue Maximization, Service Culture, Interpersonal Skills, Problem Solving
Specialization
A bachelor's degree or equivalent in Hospitality or Hotel Management is required, along with a minimum of 4 years' relevant experience in a leadership role. Strong understanding of restaurant operations and exceptional interpersonal skills are essential.
Experience Required
Minimum 5 year(s)
Club InterContinental Manager | Full-time | InterContinental Sydney Coogee at IHG Career
, , Australia - Full Time
Skills Needed
Hospitality, Hotel Management, Event Management, Guest Service, Food & Beverage Management, Time Management, Organizational Skills, Leadership, Training, Coaching, Communication, Computer Skills, First Aid Certification, Rsa Certification
Specialization
Candidates must have tertiary qualifications in hospitality or a related field and a minimum of 3 years in a management role. Additional requirements include excellent communication skills, current First Aid and RSA certifications, and the ability to lead a large team.
Experience Required
Minimum 2 year(s)
Casual Food & Beverage Attendants at Minor International
Cessnock, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Strong communication skills and a passion for service are essential, along with flexibility to work a rotating roster.
Duty Manager at Accor
Cairns, Queensland, Australia - Full Time
Skills Needed
Leadership, Guest Service, Coaching, Communication, Problem Solving, Interpersonal Skills, Team Support, Operational Excellence, Adaptability, Collaboration, Recruitment, Hospitality, Pms Experience, Safety Culture, Negotiation, Empathy
Specialization
Candidates should have previous Front Office leadership experience and a passion for delivering exceptional guest service. Strong interpersonal and communication skills are essential for resolving issues and building relationships.
Experience Required
Minimum 2 year(s)
Guest Service Agent at Minor International
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and varying shifts.
Guest Service Agent at Minor International
Sarina, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must exhibit a proactive approach to guest needs and maintain a polished professional presentation.
Assistant Night Manager at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Leadership, Guest Service, Attention To Detail, Team Motivation, Cash Handling, Operational Performance, Health And Safety, Communication, Empathy, Problem Solving, Decision Making, Front Office Management, Customer Satisfaction, Service Delivery, Loyalty Programs
Specialization
Full working rights in Australia and leadership experience at a supervisory level or above are required. Previous Front Office or similar experience, with knowledge of the Opera system preferred.
Experience Required
Minimum 2 year(s)
Account Manager at OpenTable
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Technology, Sales, Customer Retention, Revenue Growth, Communication, Data Analysis, Google Suite, Salesforce Crm, Collaboration, Problem Solving, Customer Engagement, Trust Building, Innovation, Resilience, Adaptability
Specialization
Candidates should have a passion for hospitality and technology, with preferred experience in restaurant management or sales. They must be self-motivated, able to influence decisions using data, and proficient in Google Suite and Salesforce CRM.
Event Planner at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Event Planning, Customer Service, Communication, Organizational Skills, Attention To Detail, Team Collaboration, Problem Solving, Creativity, Hospitality, Client Relationship Management, Proposal Preparation, Contract Management, Site Inspections, Time Management, Administrative Skills, Flawless Execution
Specialization
Candidates should have at least 1 year of experience in the hotel or events industry and possess exceptional customer service skills. A positive attitude, strong communication abilities, and outstanding organizational skills are essential for success in this role.
Guest Service Agent at Minor International
Adelaide, South Australia, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent at Minor International
Gold Coast City, Queensland, Australia -
Full Time


Start Date

Immediate

Expiry Date

02 Mar, 26

Salary

46.73

Posted On

02 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Problem Resolution, Attention to Detail, Hospitality, Teamwork, Time Management, Professional Presentation

Industry

Hospitality

Description
Company Description Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed. Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture. Job Description Avani Broadbeach Residences are looking for an expereinced casual Guest Service Agent who is passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. Key Responsibilities Include: Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs. Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service. Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability. Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience. Shift Details (subject to change): Rotating roster across Monday to Sunday Shift times scheduled within 7:00am to 11:00pm Immediate start available Hourly rates (excluding super): Monday - Friday: $33.38 per hour Saturday: $40.05 per hour Sunday: $46.73 per hour Qualifications Successful candidates will have: Ideally 1+ years' experience as a Guest Service Agent or a similar position delivering high-quality service within a hotel, hospitality, or customer-facing environment. Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence. Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations. Adept at fostering positive guest experiences and maintaining high satisfaction levels through attentive service and problem resolution. Maintains a polished and professional presentation, reflecting the values and standards of the organisation. Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements. Additional Information At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance: Career Growth: Learning and development programs to boost your career. Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family. Global Perks: International accommodation discounts across our hotel brands. Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ. Experiences: Discounted entertainment and activities. Banking and Insurance: Exclusive health insurance offers and workplace banking benefits. Generous Leave: Parental and birthday leave. Wellness Boost: EAP and tailored wellness support. Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth. Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
Responsibilities
The Guest Service Agent will provide a warm reception to guests, ensuring a smooth check-in process and addressing any immediate inquiries. They will act as the primary point of contact for guests, offering assistance and personalized recommendations throughout their stay.
Guest Service Agent at Minor International
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should ideally have over 1 year of experience in a similar role within the hospitality industry. They must demonstrate exceptional communication skills and a proactive approach to delivering high-quality service.
Front Desk All Rounder at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Attention To Detail, Communication Skills, Customer Service, Professional Appearance, Hospitality, Check In, Check Out, Cashiering, Opera Front Office System, Problem Solving, Time Management, Teamwork, Vip Service, Brand Standards, French Hospitality
Specialization
Candidates should be highly motivated with strong communication skills and experience in a similar role. A professional appearance and the ability to work a rotating roster, including weekends and public holidays, are essential.
Lounge Attendant at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Food Handling, Communication, Interpersonal Skills, Attention To Detail, Multitasking, Team Player, Positive Attitude, Initiative, Grooming, Presentation, Rsa Certification
Specialization
Ideal applicants should have a friendly, customer-focused attitude and previous customer service or hospitality experience. They must also possess RSA Certification and have the ability to work flexible shifts, including weekends.
General Manager at Minor International
Cessnock City Council, New South Wales, Australia - Full Time
Skills Needed
Leadership, Hospitality, Mice Operations, Food & Beverage, Spa/Wellness Operations, Financial Acumen, Operational Excellence, Team Development, Communication Skills, Relationship Building, Strategic Planning, Guest Satisfaction, Event Management, Marketing Collaboration, Sales Collaboration, Revenue Management
Specialization
Candidates should have proven senior leadership experience in hospitality, ideally as a General Manager or Cluster GM. Extensive experience in MICE, Food & Beverage, and Spa/Wellness operations is required.
Experience Required
Minimum 10 year(s)
Meetings & Events Attendants - Casual at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Attention To Detail, Communication, Teamwork, Customer Service, Hospitality, Reliability, Professionalism, Event Coordination
Specialization
Candidates should possess a current RSA Certificate and have a positive attitude towards hospitality. Strong communication skills and the ability to work in a fast-paced environment are essential.
Guest Experience Supervisor at Courtyard by Marriott Somerset KY
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Leadership, Organisational Skills, Time Management, Communication, Problem Solving, Team Motivation, Service Standards, Guest Relations, Opera, Training, Support, Collaboration, Warm Demeanor, Self Motivation, Enthusiasm
Specialization
A passion for hospitality and exceptional customer service is essential, along with experience in property management systems like OPERA. Strong leadership qualities and the ability to work rotating shifts are also required.
Experience Required
Minimum 2 year(s)
Guest Service Agent at Minor International
Mackay, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Positive Attitude
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and varying shifts.
Hotel Concierge/Supervisor | InterContinental Sydney Coogee Beach at IHG Career
, , Australia - Full Time
Skills Needed
Guest Satisfaction, Concierge Service, Customer Service, Communication, Problem Solving, Team Leadership, Upselling, Event Coordination, Local Knowledge, Relationship Building, Complaint Handling, Attention To Detail, Luxury Service Standards, Multilingual Skills, Time Management, Hospitality
Specialization
A valid NSW Driver's license and a high school diploma or equivalent are required. Candidates should have 2-3 years of experience in an upscale hotel environment and must speak fluent English, with additional languages preferred.
Experience Required
Minimum 2 year(s)
Guest Service Agent - Full Time at Minor International
Murwillumbah, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Positive Attitude, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
Reception Agent at Accor
Mackay, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Hospitality, Multitasking, Organizational Skills, Problem Solving, Attention To Detail, Computer Proficiency, Flexibility
Specialization
The ideal candidate should possess exceptional customer service skills and strong communication abilities in English. Previous experience in hospitality or customer service roles is preferred, along with proficiency in hotel management software.
Food & Beverage Duty Manager | InterContinental Sanctuary Cove Resort at IHG Career
, , Australia - Full Time
Skills Needed
Leadership, Hospitality, Team Development, Cost Management, Guest Satisfaction, Operational Excellence, Coaching, Mentoring, Collaboration, Health Compliance, Performance Analysis, Revenue Maximization, Service Culture, Interpersonal Skills, Problem Solving
Specialization
A bachelor's degree or equivalent in Hospitality or Hotel Management is required, along with a minimum of 4 years' relevant experience in a leadership role. Strong understanding of restaurant operations and exceptional interpersonal skills are essential.
Experience Required
Minimum 5 year(s)
Club InterContinental Manager | Full-time | InterContinental Sydney Coogee at IHG Career
, , Australia - Full Time
Skills Needed
Hospitality, Hotel Management, Event Management, Guest Service, Food & Beverage Management, Time Management, Organizational Skills, Leadership, Training, Coaching, Communication, Computer Skills, First Aid Certification, Rsa Certification
Specialization
Candidates must have tertiary qualifications in hospitality or a related field and a minimum of 3 years in a management role. Additional requirements include excellent communication skills, current First Aid and RSA certifications, and the ability to lead a large team.
Experience Required
Minimum 2 year(s)
Casual Food & Beverage Attendants at Minor International
Cessnock, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Strong communication skills and a passion for service are essential, along with flexibility to work a rotating roster.
Duty Manager at Accor
Cairns, Queensland, Australia - Full Time
Skills Needed
Leadership, Guest Service, Coaching, Communication, Problem Solving, Interpersonal Skills, Team Support, Operational Excellence, Adaptability, Collaboration, Recruitment, Hospitality, Pms Experience, Safety Culture, Negotiation, Empathy
Specialization
Candidates should have previous Front Office leadership experience and a passion for delivering exceptional guest service. Strong interpersonal and communication skills are essential for resolving issues and building relationships.
Experience Required
Minimum 2 year(s)
Guest Service Agent at Minor International
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and varying shifts.
Guest Service Agent at Minor International
Sarina, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must exhibit a proactive approach to guest needs and maintain a polished professional presentation.
Assistant Night Manager at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Leadership, Guest Service, Attention To Detail, Team Motivation, Cash Handling, Operational Performance, Health And Safety, Communication, Empathy, Problem Solving, Decision Making, Front Office Management, Customer Satisfaction, Service Delivery, Loyalty Programs
Specialization
Full working rights in Australia and leadership experience at a supervisory level or above are required. Previous Front Office or similar experience, with knowledge of the Opera system preferred.
Experience Required
Minimum 2 year(s)
Account Manager at OpenTable
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Technology, Sales, Customer Retention, Revenue Growth, Communication, Data Analysis, Google Suite, Salesforce Crm, Collaboration, Problem Solving, Customer Engagement, Trust Building, Innovation, Resilience, Adaptability
Specialization
Candidates should have a passion for hospitality and technology, with preferred experience in restaurant management or sales. They must be self-motivated, able to influence decisions using data, and proficient in Google Suite and Salesforce CRM.
Event Planner at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Event Planning, Customer Service, Communication, Organizational Skills, Attention To Detail, Team Collaboration, Problem Solving, Creativity, Hospitality, Client Relationship Management, Proposal Preparation, Contract Management, Site Inspections, Time Management, Administrative Skills, Flawless Execution
Specialization
Candidates should have at least 1 year of experience in the hotel or events industry and possess exceptional customer service skills. A positive attitude, strong communication abilities, and outstanding organizational skills are essential for success in this role.
Guest Service Agent at Minor International
Adelaide, South Australia, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
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