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Hospitality Jobs in Australia

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Guest Service Agent - Casual at IHG Career
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Pc Software, Hotel Management Software, Payment Processing, Guest Relations, Local Knowledge
Specialization
Candidates need at least 2 years of customer service experience and strong communication skills. Proficiency in PC software and the ability to work a rotating 24/7 casual roster are required.
Experience Required
Minimum 2 year(s)
Sales & Marketing Coordinator at Accor
Adelaide, South Australia, Australia - Full Time
Skills Needed
Sales Coordination, Marketing Coordination, Digital Channel Management, Adobe Photoshop, Canva, Opera Sales & Catering, Website Management, Social Media Management, Email Campaigns, Content Creation, Interpersonal Communication, Multitasking, Problem Solving, Client Relationship Management
Specialization
Requires previous sales and marketing experience, preferably in hospitality, and proficiency in design tools like Canva and Adobe Photoshop. Candidates must have strong communication skills and full Australian working rights.
Experience Required
Minimum 2 year(s)
Venue Manager - Hearth Restaurant at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Perth, Western Australia, Australia - Full Time
Skills Needed
Venue Management, Leadership, Guest Experience, Restaurant Operations, Team Mentoring, Roster Management, Labour Control, Recruitment, Service Delivery, Performance Management, Compliance, Stakeholder Partnership
Specialization
Proven experience as a Venue Manager in a premium or hatted restaurant environment with the ability to lead teams of 15+ staff. Must possess unrestricted working rights in Australia and a passion for premium food and beverage.
Experience Required
Minimum 5 year(s)
Front Office Supervisor at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Leadership, Team Management, Guest Service Standards, Customer Service, Time Management, Conflict Resolution, Front Office Operations, Professional Presentation
Specialization
Requires demonstrated leadership skills and an extensive background in the hospitality industry, preferably in a hotel or resort setting. Candidates must possess strong customer service skills and the flexibility to work a rotating roster including weekends.
Experience Required
Minimum 2 year(s)
IT Manager - InterContinental Hayman Great Barrier Reef at IHG Career
Whitsundays, Queensland, Australia - Full Time
Skills Needed
Computer Set Up, Troubleshooting, Network Management, Operating Systems, Database Management, Analytical Skills, Problem Solving, Pci Dss, Communication, Leadership, Hardware Monitoring, System Security
Specialization
Candidates need a Diploma or Vocational Certificate in Computer Science or IT and at least one year of related experience in troubleshooting and setup. Proficiency in networks, databases, and PCI DSS standards is required along with strong leadership and communication skills.
Experience Required
Minimum 2 year(s)
Chef de Partie at Accor
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Food Preparation, Cooking Techniques, Menu Improvement, Food Safety, Stock Rotation, Food Costing, Work Health & Safety, Teamwork, Attention To Detail, Time Management, Resilience, Buffet Management, A La Carte Service, Kitchen Operations, Communication
Specialization
Candidates must possess trade cooking qualifications and valid Australian work rights. Previous experience in a similar environment, particularly with functions, and the physical fitness to handle heavy lifting and long shifts are required.
Experience Required
Minimum 2 year(s)
Food and Beverage Expert Banquets at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Food And Beverage Service, Order Taking, Rsa Certification, Food Safety, Communication Skills, Time Management, Teamwork, Hospitality Management, Venue Setup
Specialization
Candidates should possess a current NSW RSA certification and a passion for customer service. Previous hospitality experience is preferred, but the employer is willing to train the right individuals.
Sales Executive at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Proactive Sales, Account Management, Conference And Events Planning, Revenue Maximization, Beo Creation, Negotiation, Networking, Budgeting, Forecasting, Client Relationship Management, Stakeholder Communication, Site Inspections
Specialization
Requires a minimum of 12 months of proactive sales experience, preferably within the hotel or events industry. Candidates must possess strong negotiation skills, attention to detail, and current full-time working rights in Australia.
Experience Required
Minimum 2 year(s)
Food and Beverage Attendant - ACT at Compass Group
Canberra, , Australia - Full Time
Skills Needed
Customer Service, Food Preparation, Beverage Service, Pos Operation, Cash Handling, Coffee Making, Event Catering, Multitasking, Communication Skills, Stock Replenishment
Specialization
Requires minimum 2 years of F&B experience, Australian Citizenship, and a valid RSA. Candidates must also hold or obtain a Working With Children Check and a National Police Check.
Experience Required
Minimum 2 year(s)
Executive Sous Chef at Accor
Cairns, Queensland, Australia - Full Time
Skills Needed
Kitchen Management, Team Leadership, Menu Execution, Food Cost Control, Haccp Compliance, Banqueting Operations, à La Carte Service, Production Planning, Staff Mentoring, Food Safety, Operational Coordination, Stock Management
Specialization
Requires a trade qualification in Commercial Cookery and proven experience as a Sous Chef or Executive Sous Chef in a hotel environment. Candidates must possess strong leadership skills and the flexibility to work a rotating roster including weekends and public holidays.
Experience Required
Minimum 5 year(s)
Guest Service Agent at Accor
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Interpersonal Skills, Problem Solving, Attention To Detail, Multitasking, Opera Cloud, Microsoft Office Suite, Reservation Management, Guest Relations
Specialization
Previous hotel experience and a current NSW RSA certificate are required or preferred. Candidates must be proficient in hotel management software and available to work a rotating roster including weekends and holidays.
Director of Sales & Marketing at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Brand Marketing, Strategic Planning, P&L Management, Relationship Management, Social Media Strategy, Mice, Ota Management, Tour Operator Relations, Campaign Execution, Leadership, Cross Functional Collaboration, Public Relations, Event Planning, Market Analysis, Content Creation, Budgeting
Specialization
Requires proven experience in brand marketing within lifestyle hotels or creative industries, specifically within the Sydney market. Must possess deep knowledge of MICE, OTA, and domestic/international source markets along with strong leadership skills.
Experience Required
Minimum 10 year(s)
Sales and Events Executive at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Proactive Sales, Account Management, Conference And Event Planning, Revenue Maximization, Beo Creation, Client Relationship Management, Negotiation, Networking, Budgeting, Forecasting, Reporting, Stakeholder Communication
Specialization
Requires at least 12 months of proactive sales experience, preferably within the hotel or events industry. Candidates must possess strong negotiation skills, attention to detail, and current full-time working rights in Australia.
Experience Required
Minimum 2 year(s)
Marketing Executive at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Sales Techniques, Brand Promotion, Up Selling, Guest Relations, Customer Service, Communication Skills, Professional Etiquette, Relationship Management, Quality Assurance, Administrative Support
Specialization
A Bachelor's degree in a related field and one year of relevant work experience are preferred. Candidates must be able to perform physical tasks such as standing for extended periods and lifting up to 10 pounds.
Marketing Intern (unpaid) at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Sydney, New South Wales, Australia - Full Time
Skills Needed
Communication Skills, Marketing, Motivation, Teamwork
Specialization
Candidates must be current college or university students with a placement required as part of their studies. They should possess strong communication skills and an interest in marketing.
Breakfast Host | F&B Team Leader at IHG Career
Sydney, New South Wales, Australia - Full Time
Skills Needed
Leadership, Barista Skills, Coffee Art, Pos Systems, Micros, Rsa Certification, Communication, Attention To Detail, Guest Experience Management, Team Supervision
Specialization
Requires 2-3 years of leadership experience in hotel F&B or restaurants and strong barista skills. Must possess a current NSW RSA and have full working rights in Australia.
Experience Required
Minimum 2 year(s)
Chef de Partie at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Chippendale, New South Wales, Australia - Full Time
Skills Needed
Food Preparation, Cooking, Recipe Adherence, Kitchen Management, Food Safety, Portion Control, Temperature Regulation, Staff Training, Quality Control, Inventory Monitoring, Guest Service, Team Collaboration
Specialization
Requires at least 3 years of related work experience and a degree from a technical, trade, or vocational school. Must be able to perform physical tasks including lifting up to 25 pounds and standing for extended periods.
Experience Required
Minimum 2 year(s)
Housekeeping Attendant - InterContinental Hayman Great Barrier Reef at IHG Career
Whitsundays, Queensland, Australia - Full Time
Skills Needed
Housekeeping, Attention To Detail, Time Management, Guest Service, Cleaning Standards, Physical Stamina, Teamwork, Maintenance Reporting, Luxury Hospitality, Safety Compliance
Specialization
Requires a keen eye for detail, physical ability to perform housekeeping tasks, and a commitment to luxury guest experiences. Previous experience in a 4 or 5-star hotel setting is desirable.
Multi-hotel Conferences & Events Sales Manager at Accor
Hobart, Tasmania, Australia - Full Time
Skills Needed
Conference & Events Sales, Revenue Strategy, People Leadership, Stakeholder Management, Event Planning, Sales Forecasting, Business Development, Client Relationship Management, Delphi, Commercial Mindset, Organization Skills, Communication
Specialization
Proven experience in hotel sales, venue leadership, or conference and events management is required. Candidates must possess strong leadership skills, a commercial mindset, and the legal right to work in Australia.
Experience Required
Minimum 5 year(s)
Sales & Marketing Coordinator at Accor
Young, New South Wales, Australia - Full Time
Skills Needed
Digital Marketing, Microsoft Office, Campaign Coordination, Social Media Strategy, Event Coordination, Communication, Organization, Attention To Detail, Collaboration, Content Management, Report Preparation, Client Relations
Specialization
A qualification in Marketing, Hospitality, Business, or a related field is required, along with at least one year of experience in marketing or hotel operations. Candidates must possess strong digital marketing knowledge and proficiency in Microsoft Office.
Guest Service Agent - Casual at IHG Career
Melbourne, Victoria, Australia -
Full Time

Start Date

Immediate

Expiry Date

12 Aug, 26

Salary

0.0

Posted On

14 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills, Problem Solving, PC Software, Hotel Management Software, Payment Processing, Guest Relations, Local Knowledge

Industry

Hospitality

Description
First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Guest Service Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.   Every day is different, but you’ll mostly be: ● Kicking off truly memorable guest experiences with the warmest of welcomes ● Acknowledging IHG One Rewards Club members and returning guests in person or over the phone ● Taking, managing, and receiving payments for guest bookings ● Making the check-in and check-out process feel swift and seamless ● Staying one step of our guests’ needs to anticipate requests and offer tailored recommendations ● Being our guests’ trusted contact – offering information for anything from local tourist attractions to public transport What we need from you: ●2+ years experience in Customer Service - going above and beyond to offer the customer a memorable experience ● Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to  ● The ability to think on your feet and offer guests solutions and information especially to those new to local area  ● Tech savvy - you’ll have a good grasp of common PC software and an ability to quickly learn hotel specific software ● The ability to work casual shifts on a rotating 24 hour roster over 7 days a week. What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, paid birthday leave, membership to our retail rewards program, impressive room discounts and comprehensive paid training.   IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.   So, join us and you’ll become part of our ever-growing global family.   At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help our guests enjoy the brighter side of travel, we’d love to give you a warm welcome to the Holiday Inn®️ family.
Responsibilities
The Guest Service Agent is responsible for welcoming guests, managing bookings, and handling check-in and check-out processes. They act as a trusted contact providing local recommendations and anticipating guest needs to ensure a seamless experience.
Guest Service Agent - Casual at IHG Career
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Pc Software, Hotel Management Software, Payment Processing, Guest Relations, Local Knowledge
Specialization
Candidates need at least 2 years of customer service experience and strong communication skills. Proficiency in PC software and the ability to work a rotating 24/7 casual roster are required.
Experience Required
Minimum 2 year(s)
Sales & Marketing Coordinator at Accor
Adelaide, South Australia, Australia - Full Time
Skills Needed
Sales Coordination, Marketing Coordination, Digital Channel Management, Adobe Photoshop, Canva, Opera Sales & Catering, Website Management, Social Media Management, Email Campaigns, Content Creation, Interpersonal Communication, Multitasking, Problem Solving, Client Relationship Management
Specialization
Requires previous sales and marketing experience, preferably in hospitality, and proficiency in design tools like Canva and Adobe Photoshop. Candidates must have strong communication skills and full Australian working rights.
Experience Required
Minimum 2 year(s)
Venue Manager - Hearth Restaurant at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Perth, Western Australia, Australia - Full Time
Skills Needed
Venue Management, Leadership, Guest Experience, Restaurant Operations, Team Mentoring, Roster Management, Labour Control, Recruitment, Service Delivery, Performance Management, Compliance, Stakeholder Partnership
Specialization
Proven experience as a Venue Manager in a premium or hatted restaurant environment with the ability to lead teams of 15+ staff. Must possess unrestricted working rights in Australia and a passion for premium food and beverage.
Experience Required
Minimum 5 year(s)
Front Office Supervisor at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Leadership, Team Management, Guest Service Standards, Customer Service, Time Management, Conflict Resolution, Front Office Operations, Professional Presentation
Specialization
Requires demonstrated leadership skills and an extensive background in the hospitality industry, preferably in a hotel or resort setting. Candidates must possess strong customer service skills and the flexibility to work a rotating roster including weekends.
Experience Required
Minimum 2 year(s)
IT Manager - InterContinental Hayman Great Barrier Reef at IHG Career
Whitsundays, Queensland, Australia - Full Time
Skills Needed
Computer Set Up, Troubleshooting, Network Management, Operating Systems, Database Management, Analytical Skills, Problem Solving, Pci Dss, Communication, Leadership, Hardware Monitoring, System Security
Specialization
Candidates need a Diploma or Vocational Certificate in Computer Science or IT and at least one year of related experience in troubleshooting and setup. Proficiency in networks, databases, and PCI DSS standards is required along with strong leadership and communication skills.
Experience Required
Minimum 2 year(s)
Chef de Partie at Accor
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Food Preparation, Cooking Techniques, Menu Improvement, Food Safety, Stock Rotation, Food Costing, Work Health & Safety, Teamwork, Attention To Detail, Time Management, Resilience, Buffet Management, A La Carte Service, Kitchen Operations, Communication
Specialization
Candidates must possess trade cooking qualifications and valid Australian work rights. Previous experience in a similar environment, particularly with functions, and the physical fitness to handle heavy lifting and long shifts are required.
Experience Required
Minimum 2 year(s)
Food and Beverage Expert Banquets at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Food And Beverage Service, Order Taking, Rsa Certification, Food Safety, Communication Skills, Time Management, Teamwork, Hospitality Management, Venue Setup
Specialization
Candidates should possess a current NSW RSA certification and a passion for customer service. Previous hospitality experience is preferred, but the employer is willing to train the right individuals.
Sales Executive at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Proactive Sales, Account Management, Conference And Events Planning, Revenue Maximization, Beo Creation, Negotiation, Networking, Budgeting, Forecasting, Client Relationship Management, Stakeholder Communication, Site Inspections
Specialization
Requires a minimum of 12 months of proactive sales experience, preferably within the hotel or events industry. Candidates must possess strong negotiation skills, attention to detail, and current full-time working rights in Australia.
Experience Required
Minimum 2 year(s)
Food and Beverage Attendant - ACT at Compass Group
Canberra, , Australia - Full Time
Skills Needed
Customer Service, Food Preparation, Beverage Service, Pos Operation, Cash Handling, Coffee Making, Event Catering, Multitasking, Communication Skills, Stock Replenishment
Specialization
Requires minimum 2 years of F&B experience, Australian Citizenship, and a valid RSA. Candidates must also hold or obtain a Working With Children Check and a National Police Check.
Experience Required
Minimum 2 year(s)
Executive Sous Chef at Accor
Cairns, Queensland, Australia - Full Time
Skills Needed
Kitchen Management, Team Leadership, Menu Execution, Food Cost Control, Haccp Compliance, Banqueting Operations, à La Carte Service, Production Planning, Staff Mentoring, Food Safety, Operational Coordination, Stock Management
Specialization
Requires a trade qualification in Commercial Cookery and proven experience as a Sous Chef or Executive Sous Chef in a hotel environment. Candidates must possess strong leadership skills and the flexibility to work a rotating roster including weekends and public holidays.
Experience Required
Minimum 5 year(s)
Guest Service Agent at Accor
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Interpersonal Skills, Problem Solving, Attention To Detail, Multitasking, Opera Cloud, Microsoft Office Suite, Reservation Management, Guest Relations
Specialization
Previous hotel experience and a current NSW RSA certificate are required or preferred. Candidates must be proficient in hotel management software and available to work a rotating roster including weekends and holidays.
Director of Sales & Marketing at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Brand Marketing, Strategic Planning, P&L Management, Relationship Management, Social Media Strategy, Mice, Ota Management, Tour Operator Relations, Campaign Execution, Leadership, Cross Functional Collaboration, Public Relations, Event Planning, Market Analysis, Content Creation, Budgeting
Specialization
Requires proven experience in brand marketing within lifestyle hotels or creative industries, specifically within the Sydney market. Must possess deep knowledge of MICE, OTA, and domestic/international source markets along with strong leadership skills.
Experience Required
Minimum 10 year(s)
Sales and Events Executive at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Proactive Sales, Account Management, Conference And Event Planning, Revenue Maximization, Beo Creation, Client Relationship Management, Negotiation, Networking, Budgeting, Forecasting, Reporting, Stakeholder Communication
Specialization
Requires at least 12 months of proactive sales experience, preferably within the hotel or events industry. Candidates must possess strong negotiation skills, attention to detail, and current full-time working rights in Australia.
Experience Required
Minimum 2 year(s)
Marketing Executive at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Sales Techniques, Brand Promotion, Up Selling, Guest Relations, Customer Service, Communication Skills, Professional Etiquette, Relationship Management, Quality Assurance, Administrative Support
Specialization
A Bachelor's degree in a related field and one year of relevant work experience are preferred. Candidates must be able to perform physical tasks such as standing for extended periods and lifting up to 10 pounds.
Marketing Intern (unpaid) at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Sydney, New South Wales, Australia - Full Time
Skills Needed
Communication Skills, Marketing, Motivation, Teamwork
Specialization
Candidates must be current college or university students with a placement required as part of their studies. They should possess strong communication skills and an interest in marketing.
Breakfast Host | F&B Team Leader at IHG Career
Sydney, New South Wales, Australia - Full Time
Skills Needed
Leadership, Barista Skills, Coffee Art, Pos Systems, Micros, Rsa Certification, Communication, Attention To Detail, Guest Experience Management, Team Supervision
Specialization
Requires 2-3 years of leadership experience in hotel F&B or restaurants and strong barista skills. Must possess a current NSW RSA and have full working rights in Australia.
Experience Required
Minimum 2 year(s)
Chef de Partie at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Chippendale, New South Wales, Australia - Full Time
Skills Needed
Food Preparation, Cooking, Recipe Adherence, Kitchen Management, Food Safety, Portion Control, Temperature Regulation, Staff Training, Quality Control, Inventory Monitoring, Guest Service, Team Collaboration
Specialization
Requires at least 3 years of related work experience and a degree from a technical, trade, or vocational school. Must be able to perform physical tasks including lifting up to 25 pounds and standing for extended periods.
Experience Required
Minimum 2 year(s)
Housekeeping Attendant - InterContinental Hayman Great Barrier Reef at IHG Career
Whitsundays, Queensland, Australia - Full Time
Skills Needed
Housekeeping, Attention To Detail, Time Management, Guest Service, Cleaning Standards, Physical Stamina, Teamwork, Maintenance Reporting, Luxury Hospitality, Safety Compliance
Specialization
Requires a keen eye for detail, physical ability to perform housekeeping tasks, and a commitment to luxury guest experiences. Previous experience in a 4 or 5-star hotel setting is desirable.
Multi-hotel Conferences & Events Sales Manager at Accor
Hobart, Tasmania, Australia - Full Time
Skills Needed
Conference & Events Sales, Revenue Strategy, People Leadership, Stakeholder Management, Event Planning, Sales Forecasting, Business Development, Client Relationship Management, Delphi, Commercial Mindset, Organization Skills, Communication
Specialization
Proven experience in hotel sales, venue leadership, or conference and events management is required. Candidates must possess strong leadership skills, a commercial mindset, and the legal right to work in Australia.
Experience Required
Minimum 5 year(s)
Sales & Marketing Coordinator at Accor
Young, New South Wales, Australia - Full Time
Skills Needed
Digital Marketing, Microsoft Office, Campaign Coordination, Social Media Strategy, Event Coordination, Communication, Organization, Attention To Detail, Collaboration, Content Management, Report Preparation, Client Relations
Specialization
A qualification in Marketing, Hospitality, Business, or a related field is required, along with at least one year of experience in marketing or hotel operations. Candidates must possess strong digital marketing knowledge and proficiency in Microsoft Office.