Hospitality Jobs in Australia

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Reservations Agent | InterContinental Sydney Coogee Beach at IHG Career
, , Australia - Full Time
Skills Needed
Reservations, Customer Service, Communication, Conflict Resolution, Attention To Detail, Stakeholder Management, Organizational Skills, Collaboration, Sales, Upselling, Revenue Management, Opera Property Management System, Hospitality, Teamwork, Guest Experience, Administrative Procedures
Specialization
The role requires a minimum of 6-12 months of experience in Front Office, Reservations, or Customer Service. Qualifications in Hotel Management or a related field are preferred, along with proficiency in relevant systems and excellent communication skills.
Guest Experience Supervisor at Courtyard by Marriott Somerset KY
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Leadership, Organisational Skills, Time Management, Communication, Problem Solving, Team Motivation, Service Standards, Guest Relations, Opera, Training, Support, Collaboration, Warm Demeanor, Self Motivation, Enthusiasm
Specialization
A passion for hospitality and exceptional customer service is essential, along with experience in property management systems like OPERA. Strong leadership qualities and the ability to work rotating shifts are also required.
Experience Required
Minimum 2 year(s)
Guest Experience Attendant at Minor International
Jindabyne, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Multitasking, Hospitality, Tourism, Administrative Support
Specialization
Candidates should have a warm, friendly, and professional approach with strong communication and customer service skills. Previous experience in hospitality or customer service is preferred but not essential.
Meetings & Events Attendants - Casual at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Attention To Detail, Communication, Teamwork, Customer Service, Hospitality, Reliability, Professionalism, Event Coordination
Specialization
Candidates should possess a current RSA Certificate and have a positive attitude towards hospitality. Strong communication skills and the ability to work in a fast-paced environment are essential.
Assistant Night Manager at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Front Office Experience, Customer Service, Leadership, Attention To Detail, Decision Making, Night Audit, Hospitality, Empathy, Health And Safety Procedures, Communication
Specialization
Candidates must have previous Front Office experience and a passion for hospitality. They should also have the ability to make independent decisions and work night shifts from 11pm to 7am.
Experience Required
Minimum 2 year(s)
Account Manager at OpenTable
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Technology, Sales, Customer Retention, Revenue Growth, Communication, Data Analysis, Google Suite, Salesforce Crm, Collaboration, Problem Solving, Customer Engagement, Trust Building, Innovation, Resilience, Adaptability
Specialization
Candidates should have a passion for hospitality and technology, with preferred experience in restaurant management or sales. They must be self-motivated, able to influence decisions using data, and proficient in Google Suite and Salesforce CRM.
Guest Service Agent - Full Time at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation, Proactive Approach, Guest Experience, Reservation Management, Local Knowledge, Adaptability, Multitasking, Positive Attitude, Conflict Resolution
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a commitment to maintaining a professional appearance.
Guest Service Agent - Full Time at Minor International
Pottsville, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Professional Presentation, Proactive Approach
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing environments. They must demonstrate effective communication skills and a proactive approach to guest needs.
Assistant Manager at Accor
Adelaide, South Australia, Australia - Full Time
Skills Needed
Guest Service, Team Leadership, Problem Solving, Safety And Security, Loyalty Programs, Coaching, Adaptability, Tech Savvy, First Aid Certification, Responsible Service Of Alcohol, Hospitality, Communication, Customer Engagement, Time Management, Flexibility, Operational Management
Specialization
Candidates should have proven experience in hotel front office roles and be tech-savvy with skills in relevant software. They must also hold current First Aid and CPR certifications and have the flexibility to work various shifts.
Experience Required
Minimum 2 year(s)
Guest Service Agent - Full Time at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Hospitality
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
Night Guest Service Agent at Minor International
Port Stephens Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Professional Presentation, Attention To Detail, Teamwork, Time Management
Specialization
Successful candidates will have a demonstrated background in delivering high-quality service within a hospitality environment. They should maintain a polished and professional presentation while being fully committed to a dynamic work schedule.
Casual Food & Beverage Attendants at Minor International
Muswellbrook, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Candidates should possess strong communication skills and a passion for delivering exceptional service.
Guest Service Agent at Minor International
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Teamwork, Hospitality, Time Management, Adaptability
Specialization
Successful candidates will ideally have 1+ years' experience in a similar position delivering high-quality service. They should maintain a polished and professional presentation and be fully committed to a dynamic work schedule.
Guest Service Agent at Minor International
Glenelg, South Australia, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must exhibit a proactive approach to addressing guest needs and maintain a polished and professional presentation.
Food and Beverage Attendant at Accor
Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Food Preparation, Coffee Making, Cleaning, Buffet Management, Conference Setup, Teamwork, Communication, Attention To Detail, Guest Experience, Independence, Positive Attitude, Barista Skills, Rsa Certification, Hospitality, Time Management
Specialization
Candidates should have previous food and beverage experience, preferably in a hotel environment, and must possess or be willing to obtain an RSA certification. A bright personality and passion for guest experiences are essential.
Guest Experience Attendant at Minor International
Snowy Monaro Regional Council, New South Wales, Australia - Full Time
Skills Needed
Communication, Customer Service, Multitasking, Hospitality, Tourism
Specialization
A warm, friendly, and professional approach is essential, along with strong communication and customer service skills. Previous experience in hospitality or customer service is preferred but not essential.
Conference & Events Coordinator at Accor
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Event Coordination, Client Management, Negotiation Skills, Communication Skills, Time Management, Attention To Detail, Mice Industry Knowledge, Problem Solving, Microsoft Office Proficiency, Team Collaboration, Customer Service, Budget Management, Vendor Negotiation, Report Evaluation, Site Inspection, Hospitality
Specialization
Candidates should have previous experience in a similar role within a hotel or resort environment, preferably with events or banquets operations. Strong communication, negotiation skills, and a good working knowledge of the MICE industry on the Gold Coast are essential.
Experience Required
Minimum 2 year(s)
Conference and Events Operations Manager at Accor
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Event Management, Budget Management, Leadership, Communication, Organizational Skills, Problem Solving, Attention To Detail, Vendor Management, Project Management, Client Relations, Safety Protocols, Industry Trends, Team Mentoring, Contract Negotiation, Multitasking, Hospitality
Specialization
A degree in hospitality or event management is preferred, along with a minimum of 5 years of experience in conference and events management. Strong leadership skills and a luxury attitude are essential for this role.
Experience Required
Minimum 5 year(s)
Bar/Barista - Full Time at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Food & Beverage Service, Customer Service, Teamwork, Communication, Responsible Service Of Alcohol
Specialization
Candidates must have a Responsible Service of Alcohol certificate and the ability to work a 24/7 rotating roster. Australian working rights and the ability to pass a Federal Police Clearance are also required.
Guest Service Agent at Minor International
Sarina, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and varying shifts.
Reservations Agent | InterContinental Sydney Coogee Beach at IHG Career
, , Australia -
Full Time


Start Date

Immediate

Expiry Date

02 Feb, 26

Salary

0.0

Posted On

04 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Reservations, Customer Service, Communication, Conflict Resolution, Attention To Detail, Stakeholder Management, Organizational Skills, Collaboration, Sales, Upselling, Revenue Management, Opera Property Management System, Hospitality, Teamwork, Guest Experience, Administrative Procedures

Industry

Hospitality

Description
If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. Set to open following a multi-million-dollar transformation, on the shores of sparkling Coogee Beach, the hotel will redefine coastal luxury when it debuts in late 2025. Perfectly positioned on Sydney’s iconic beachfront, the reimagined hotel will offer 198 elegantly designed rooms and suites, many with uninterrupted Pacific Ocean views, alongside an ocean-facing infinity pool, luxury cabanas, and a vibrant leisure deck. Guests can look forward to an elevated arrival experience, immersive coastal dining celebrating seasonal local produce, and a redefined wellness sanctuary. With state-of-the-art event spaces including a Grand Ballroom, the hotel blends soulful escapes and meaningful connection with refined coastal elegance — setting a new benchmark for beachfront hospitality in Australia. About the Role As Reservations Agent based at InterContinental Sydney Coogee Beach but also working in a cluster capacity overseeing reservations for Holiday Inn Sydney Potts Point, you’ll be responsible for all reservations activities such as recording and processing all reservation inquiries made by phone or email and converting to sales where possible to meet hotel targets. You’ll work closely with other Hotel departments such as Sales & Marketing and Front Office to ensure a positive delivery of guest experience. A little taste of your day-to-day Assist guests with reservation enquiries from all channels, while identifying opportunities to upsell and maximise revenue Ensure efficiency and accuracy in all personalised guest interactions, specifically acknowledging IHG Rewards Club members and returning guests Meet targets for converting sales Assisting with various commercial administrative procedures ensuring our front of house operations teams are equipped to deliver memorable guest experiences Be responsible for providing prompt, courteous and efficient handling of all requests for guest reservations, changes and cancellations Assist with the management of internal reservations systems to ensure guest experience is maximised and yield management opportunities are leveraged. Work collaboratively and creatively with our Sales & Marketing, Front Office, Guest Services, Housekeeping and Food & Beverage teams to ensure a seamless arrival experience and to maximise opportunities for a positive guest experience Manage a range of guests and clientele such as corporate, groups, travel agents and leisure What we need from you Minimum 6-12 months Front Office/Reservations/Customer Service experience Qualifications in Hotel Management and/or Hospitality related field preferred Proficiency in Opera Property Management System and integrated Point of Sale and channel management systems is highly regarded Excellent written and verbal communication skills, and conflict resolution. Fluency in English, while bilingual or multilingual would also be advantageous Excellent attention to detail Excellent stakeholder management, ability to collaborate effectively with departments on groups and projects Strong organisational skills and ability to prioritise workflow and workload individually and across the team. Assist with other duties as required What you can expect from us We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including laundry for business attire, impressive room discounts, competitive products & services discounts program and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We are proud to be IHG and we know you will be too. Visit http://careers.ihg.com/ to find out more about us.
Responsibilities
As a Reservations Agent, you will manage all reservation activities, ensuring efficiency and accuracy in guest interactions. You will work closely with various hotel departments to enhance the guest experience and meet sales targets.
Reservations Agent | InterContinental Sydney Coogee Beach at IHG Career
, , Australia - Full Time
Skills Needed
Reservations, Customer Service, Communication, Conflict Resolution, Attention To Detail, Stakeholder Management, Organizational Skills, Collaboration, Sales, Upselling, Revenue Management, Opera Property Management System, Hospitality, Teamwork, Guest Experience, Administrative Procedures
Specialization
The role requires a minimum of 6-12 months of experience in Front Office, Reservations, or Customer Service. Qualifications in Hotel Management or a related field are preferred, along with proficiency in relevant systems and excellent communication skills.
Guest Experience Supervisor at Courtyard by Marriott Somerset KY
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Leadership, Organisational Skills, Time Management, Communication, Problem Solving, Team Motivation, Service Standards, Guest Relations, Opera, Training, Support, Collaboration, Warm Demeanor, Self Motivation, Enthusiasm
Specialization
A passion for hospitality and exceptional customer service is essential, along with experience in property management systems like OPERA. Strong leadership qualities and the ability to work rotating shifts are also required.
Experience Required
Minimum 2 year(s)
Guest Experience Attendant at Minor International
Jindabyne, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Multitasking, Hospitality, Tourism, Administrative Support
Specialization
Candidates should have a warm, friendly, and professional approach with strong communication and customer service skills. Previous experience in hospitality or customer service is preferred but not essential.
Meetings & Events Attendants - Casual at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Attention To Detail, Communication, Teamwork, Customer Service, Hospitality, Reliability, Professionalism, Event Coordination
Specialization
Candidates should possess a current RSA Certificate and have a positive attitude towards hospitality. Strong communication skills and the ability to work in a fast-paced environment are essential.
Assistant Night Manager at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Front Office Experience, Customer Service, Leadership, Attention To Detail, Decision Making, Night Audit, Hospitality, Empathy, Health And Safety Procedures, Communication
Specialization
Candidates must have previous Front Office experience and a passion for hospitality. They should also have the ability to make independent decisions and work night shifts from 11pm to 7am.
Experience Required
Minimum 2 year(s)
Account Manager at OpenTable
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Technology, Sales, Customer Retention, Revenue Growth, Communication, Data Analysis, Google Suite, Salesforce Crm, Collaboration, Problem Solving, Customer Engagement, Trust Building, Innovation, Resilience, Adaptability
Specialization
Candidates should have a passion for hospitality and technology, with preferred experience in restaurant management or sales. They must be self-motivated, able to influence decisions using data, and proficient in Google Suite and Salesforce CRM.
Guest Service Agent - Full Time at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation, Proactive Approach, Guest Experience, Reservation Management, Local Knowledge, Adaptability, Multitasking, Positive Attitude, Conflict Resolution
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a commitment to maintaining a professional appearance.
Guest Service Agent - Full Time at Minor International
Pottsville, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Professional Presentation, Proactive Approach
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing environments. They must demonstrate effective communication skills and a proactive approach to guest needs.
Assistant Manager at Accor
Adelaide, South Australia, Australia - Full Time
Skills Needed
Guest Service, Team Leadership, Problem Solving, Safety And Security, Loyalty Programs, Coaching, Adaptability, Tech Savvy, First Aid Certification, Responsible Service Of Alcohol, Hospitality, Communication, Customer Engagement, Time Management, Flexibility, Operational Management
Specialization
Candidates should have proven experience in hotel front office roles and be tech-savvy with skills in relevant software. They must also hold current First Aid and CPR certifications and have the flexibility to work various shifts.
Experience Required
Minimum 2 year(s)
Guest Service Agent - Full Time at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Hospitality
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
Night Guest Service Agent at Minor International
Port Stephens Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Professional Presentation, Attention To Detail, Teamwork, Time Management
Specialization
Successful candidates will have a demonstrated background in delivering high-quality service within a hospitality environment. They should maintain a polished and professional presentation while being fully committed to a dynamic work schedule.
Casual Food & Beverage Attendants at Minor International
Muswellbrook, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Candidates should possess strong communication skills and a passion for delivering exceptional service.
Guest Service Agent at Minor International
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Teamwork, Hospitality, Time Management, Adaptability
Specialization
Successful candidates will ideally have 1+ years' experience in a similar position delivering high-quality service. They should maintain a polished and professional presentation and be fully committed to a dynamic work schedule.
Guest Service Agent at Minor International
Glenelg, South Australia, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must exhibit a proactive approach to addressing guest needs and maintain a polished and professional presentation.
Food and Beverage Attendant at Accor
Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Food Preparation, Coffee Making, Cleaning, Buffet Management, Conference Setup, Teamwork, Communication, Attention To Detail, Guest Experience, Independence, Positive Attitude, Barista Skills, Rsa Certification, Hospitality, Time Management
Specialization
Candidates should have previous food and beverage experience, preferably in a hotel environment, and must possess or be willing to obtain an RSA certification. A bright personality and passion for guest experiences are essential.
Guest Experience Attendant at Minor International
Snowy Monaro Regional Council, New South Wales, Australia - Full Time
Skills Needed
Communication, Customer Service, Multitasking, Hospitality, Tourism
Specialization
A warm, friendly, and professional approach is essential, along with strong communication and customer service skills. Previous experience in hospitality or customer service is preferred but not essential.
Conference & Events Coordinator at Accor
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Event Coordination, Client Management, Negotiation Skills, Communication Skills, Time Management, Attention To Detail, Mice Industry Knowledge, Problem Solving, Microsoft Office Proficiency, Team Collaboration, Customer Service, Budget Management, Vendor Negotiation, Report Evaluation, Site Inspection, Hospitality
Specialization
Candidates should have previous experience in a similar role within a hotel or resort environment, preferably with events or banquets operations. Strong communication, negotiation skills, and a good working knowledge of the MICE industry on the Gold Coast are essential.
Experience Required
Minimum 2 year(s)
Conference and Events Operations Manager at Accor
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Event Management, Budget Management, Leadership, Communication, Organizational Skills, Problem Solving, Attention To Detail, Vendor Management, Project Management, Client Relations, Safety Protocols, Industry Trends, Team Mentoring, Contract Negotiation, Multitasking, Hospitality
Specialization
A degree in hospitality or event management is preferred, along with a minimum of 5 years of experience in conference and events management. Strong leadership skills and a luxury attitude are essential for this role.
Experience Required
Minimum 5 year(s)
Bar/Barista - Full Time at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Food & Beverage Service, Customer Service, Teamwork, Communication, Responsible Service Of Alcohol
Specialization
Candidates must have a Responsible Service of Alcohol certificate and the ability to work a 24/7 rotating roster. Australian working rights and the ability to pass a Federal Police Clearance are also required.
Guest Service Agent at Minor International
Sarina, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and varying shifts.
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