Hospitality Jobs in Australia

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Guest Service Agent - Ibis Styles Sydney Central at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Multitasking, Problem Solving, Computer Systems, Microsoft Office, Opera Cloud, Personal Presentation, Guest Relations, Cash Handling, Loyalty Programs, Teamwork, Time Management, Attention To Detail, Hospitality, Service Excellence
Specialization
Candidates should have previous customer service experience in a hotel environment and strong knowledge of computer systems. The role requires strong communication skills and a genuine focus on customer service.
Sommelier at Residence Inn by Marriott Bozeman
Hobart, Tasmania, Australia - Full Time
Skills Needed
Food Knowledge, Wine Knowledge, Beer Knowledge, Cocktail Knowledge, Customer Service, Communication, Attention To Detail, Rsa Certificate, Do Food Safely Certificate, Hospitality
Specialization
Candidates must possess a minimum of 2 years' experience in a similar food and beverage role and demonstrate a genuine interest and knowledge across food, wine, beer, and cocktails. Essential requirements include strong work ethic, excellent communication skills, attention to detail, and holding valid Responsible Service of Alcohol (RSA) and Do Food Safely Certificates, along with full working rights in Australia.
Experience Required
Minimum 2 year(s)
Food and Beverage Attendant at Minor International
Maitland, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Food And Beverage Service, Order Taking, Menu Knowledge, Communication Skills, Rsa Certification, Hospitality, Time Management, Teamwork
Specialization
Candidates must have previous experience in a hospitality role and hold a current Responsible Service of Alcohol (RSA) certification. The role requires a positive attitude, professional presentation, and the flexibility to work a rotating roster including weekends and holidays.
Night Guest Service Agent at Minor International
Cessnock City Council, New South Wales, Australia - Full Time
Skills Needed
Guest Service, Hospitality, Customer Service, Check In, Check Out, Communication, Problem Resolution, Property Management Systems, Professionalism, Positive Energy
Specialization
Successful candidates must have a demonstrated background in high-quality customer-facing service, exceptional communication skills, and a proactive approach to exceeding guest expectations. Applicants must also be fully committed to a dynamic schedule, including weekends and public holidays, and possess working rights in Australia or New Zealand.
Finance Assistant at IHG Career
, , Australia - Full Time
Skills Needed
Accounting, Finance, Night Management, Analytical Skills, Numerical Skills, Communication Skills, Organizational Skills, Microsoft Excel, Property Management Systems, Hospitality, Supervisory Experience, Attention To Detail, Time Management, Relationship Management
Specialization
Candidates should have a relevant accounting or finance qualification and be working towards CPA or CA certification. Experience in a hotel or hospitality environment, along with proficiency in Microsoft Excel and property management systems, is highly preferred.
Night Guest Service Agent at Minor International
Perth, Western Australia, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Solving, Attention To Detail, Professionalism, Teamwork, Time Management
Specialization
Candidates should have a demonstrated background in delivering high-quality service in hospitality or customer-facing environments. They must exhibit a proactive approach to addressing guest needs and maintain a polished and professional presentation.
Night Auditor at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Night Audit, Front Office Operations, Guest Relations, Transaction Reconciliation, Revenue Reporting, Occupancy Reporting, Incident Reporting, Property Security, Shift Handover, Opera System Knowledge, Proactive, Detail Oriented, Self Motivated, Hospitality
Specialization
Candidates must be detail-oriented, proactive night owls available to work the 11 PM to 7 AM shift, taking pride in delivering exceptional guest experiences. Previous Front Office experience, ideally with knowledge of the Opera system, is preferred.
Guest Service Agent at Minor International
Geelong, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication, Property Management Systems, Problem Solving, Check In Procedures, Check Out Procedures, Hospitality, Interpersonal Skills, Professionalism, Time Management
Specialization
Candidates must have a background in hospitality or a customer-facing environment and possess excellent communication skills. A commitment to a flexible, rotating roster including weekends and public holidays is required.
Food and Beverage Attendant at Minor International
Bulga, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Food And Beverage Service, Menu Knowledge, Order Taking, Communication Skills, Professional Presentation, Reliability, Time Management, Hospitality, Rsa Certification
Specialization
Candidates must have previous experience in a hospitality role and hold a current Responsible Service of Alcohol (RSA) certification. The role requires a positive attitude, professional communication skills, and the flexibility to work a rotating roster including weekends and public holidays.
Executive Chef - Emirates Wolgan Valley, A Ritz-Carlton Lodge at TownePlace Suites by Marriott Atlanta Alpharetta
Sydney, New South Wales, Australia - Full Time
Skills Needed
Culinary Talent, Kitchen Operations, Staff Leadership, Food Preparation, Menu Development, Sanitation Standards, Food Cost Management, Budgeting, Guest Service, Employee Development, Purchasing, Receiving, Team Building, Problem Solving, Hospitality
Specialization
Candidates must have either a high school diploma or GED with 6 years of culinary/F&B experience, or a 2-year degree in Culinary Arts/Hotel Management with 4 years of relevant experience. Key requirements include leading kitchen management, setting performance and budget goals, ensuring strict adherence to sanitation and food standards, and driving exceptional customer service.
Experience Required
Minimum 5 year(s)
Sales and Events Executive at Courtyard by Marriott Harlingen
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Events Management, Relationship Management, Negotiation, Sales Strategies, Customer Loyalty, Communication, Team Leadership, Creative Selling, Client Relationship Building, Market Analysis, Service Strategies, Team Building, Adaptability, Self Driven, Energetic
Specialization
Candidates should have proven sales experience and strong knowledge of corporate, PCO, and event management clients. Excellent communication skills and the ability to collaborate across teams are essential.
Experience Required
Minimum 2 year(s)
Night Guest Service Agent at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Solving, Attention To Detail, Professionalism, Teamwork, Time Management
Specialization
Candidates should have a background in high-quality service within hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Reservations Agent at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Communication, Organizational Skills, Team Player, Attention To Detail, Property Management System Knowledge, Proactive Attitude, Customer Service, Reservations Management, Sales Skills, Up Selling, Guest Relations, Administrative Skills, Flexibility, Collaboration, Event Coordination
Specialization
Candidates should have a passion for hospitality and strong communication skills. Previous experience in a reservations or front office role is preferred but not essential, as training will be provided.
Night Guest Service Agent at Minor International
Sydney, New South Wales, Australia - Full Time
Skills Needed
Guest Service, Hospitality, Customer Service, Check In, Check Out, Communication, Reservations Processing, Problem Resolution, Professional Presentation, Positive Attitude, Property Management Systems, Night Shift Work
Specialization
Candidates must have a demonstrated background in high-quality customer-facing service, exceptional clear communication skills, and a proactive approach to exceeding guest expectations. A full commitment to dynamic scheduling, including nights, weekends, and holidays, is mandatory.
Executive Chef - Emirates Wolgan Valley, A Ritz-Carlton Lodge at TownePlace Suites by Marriott Atlanta Alpharetta
Sydney, New South Wales, Australia - Full Time
Skills Needed
Culinary Talent, Kitchen Operations, Staff Leadership, Food Preparation, Menu Development, Sanitation Standards, Food Cost Management, Budgeting, Guest Service, Staff Development, Purchasing, Receiving, Team Building, Problem Solving, Hospitality
Specialization
Candidates need either a high school diploma or GED with 6 years of culinary/F&B experience, or a 2-year degree in Culinary Arts/Hotel Management with 4 years of relevant experience. Key requirements involve leading kitchen management, setting performance and financial goals, ensuring strict adherence to culinary and sanitation standards, and driving exceptional customer service.
Experience Required
Minimum 5 year(s)
Food & Beverage Attendant - Banquets (Casual) at SINGAPORE MARRIOTT TANG PLAZA HOTEL
Melbourne, Victoria, Australia - Full Time
Skills Needed
Food And Beverage Service, Upscale F&B Environment, Hospitality, Guest Engagement, Teamwork, Learning Agility, Rsa Certification, Guest Focus, Attention To Detail, Product Knowledge, Operational Excellence, Professional Service
Specialization
Candidates should possess a proactive, upbeat attitude with a genuine passion for hospitality, and confidence in engaging with guests and working in a team. Essential requirements include previous experience in a personalized upscale F&B environment being desirable, hotel experience being advantageous, and possessing a current Victorian RSA certification.
Room Attendant at Accor
Marysville, Victoria, Australia - Full Time
Skills Needed
Attention To Detail, Teamwork, Hospitality, Cleaning, Service Delivery, Presentation, Reliability, Flexibility
Specialization
The ideal candidate should possess a positive attitude, strong attention to detail, and reliability, along with a willingness to work as part of a team. Previous housekeeping experience is helpful but not mandatory, and flexible availability, including weekends and public holidays, is required.
Cluster Revenue Manager at SINGAPORE MARRIOTT TANG PLAZA HOTEL
Sydney, New South Wales, Australia - Full Time
Skills Needed
Revenue Management, Sales Strategy, Data Analysis, Market Analysis, Relationship Management, Pricing Strategy, Inventory Management, Communication, Problem Solving, Reporting, Trend Analysis, Budgeting, Diagnostic Processes, Stakeholder Engagement, Competitive Analysis, Hospitality
Specialization
Candidates should have either a 2-year degree with 1 year of relevant experience or a 4-year bachelor's degree with no experience required. Preferred fields of study include Business Administration, Finance, Accounting, Economics, or Hotel Management.
Experience Required
Minimum 2 year(s)
Front Office All-Rounder at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
First Impressions, Hospitality, Guest Experiences, Opera Pms, Call Handling, Customer Service, Communication, Grooming, Presentation, Shift Flexibility
Specialization
Candidates must possess a strong passion for hospitality, coupled with energy, enthusiasm, and creativity, along with strong communication and customer service skills. Essential requirements include full working rights in Australia, immaculate grooming, and flexibility to work rotating shifts, including weekends and public holidays; previous experience with Opera PMS is preferred.
Guest Service Agent at Accor
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Guest Service, Front Office Operations, Communication Skills, Emotional Intelligence, Guest Loyalty, In House Dining, Hospitality, Front Office Systems, Microsoft Office, Opera Cloud, Problem Solving, Teamwork, Agility, Attention To Detail
Specialization
Candidates should possess experience or exposure to front office operations in a hotel or resort setting, coupled with strong communication skills and emotional intelligence. Essential requirements include the ability to drive guest loyalty, confidence using systems like Microsoft Office and Opera Cloud, and a team-first mindset with flexibility for varied shifts.
Guest Service Agent - Ibis Styles Sydney Central at Accor
Sydney, New South Wales, Australia -
Full Time


Start Date

Immediate

Expiry Date

12 May, 26

Salary

0.0

Posted On

11 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills, Multitasking, Problem Solving, Computer Systems, Microsoft Office, Opera Cloud, Personal Presentation, Guest Relations, Cash Handling, Loyalty Programs, Teamwork, Time Management, Attention to Detail, Hospitality, Service Excellence

Industry

Hospitality

Description
Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description Located on the doorstep of Surry Hills & Oxford Street with 413 rooms, Ibis Styles Sydney Central is the perfect destination for guests to experience all that Sydney has to offer! What will you be doing? Deliver service excellence, from check in to check out and everywhere in between Complete a wide variety of front office tasks, which will ensure that every day is different from selling the hotel’s facilities to taking reservations and maintaining guest accounts Provide passionate, knowledgeable and friendly service to external and internal guests at all times Answer all telephone calls in a professional manner according to brand standard Reconcile cashier floats at the completion of each shift. Ensure guests who are not ALL - Accor Live Limitless members are briefed on features and benefits and signed up to the loyalty program Qualifications Your skills and experience include: Previous customer service experience in a Hotel environment Strong knowledge of computer systems including Microsoft Office and preferably in Opera Cloud The ability to work under pressure, multitask and think on your feet to quickly resolve issues is required Strong communication skills and pride in personal presentation A genuine customer service focus and a strong dedication to always making our guest’s smile during their stay Available to work 38 hours per week on a rotating roster including mornings, afternoons and overnight shifts (as requested) Valid Australian working rights Additional Information What’s in it for you An opportunity to Work Your Way, Learn Your Way and experience Benefits Your Way at Accor Ability to really contribute and feel pride in knowing you have made a difference to the greater good of the Hotel Operation Work alongside passionate industry professionals Be mentored by experienced Accor Hospitality professionals who want to see you succeed! Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know. Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

How To Apply:

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Responsibilities
Deliver service excellence from check-in to check-out, completing a variety of front office tasks. Provide knowledgeable and friendly service to guests while maintaining guest accounts and handling reservations.
Guest Service Agent - Ibis Styles Sydney Central at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Multitasking, Problem Solving, Computer Systems, Microsoft Office, Opera Cloud, Personal Presentation, Guest Relations, Cash Handling, Loyalty Programs, Teamwork, Time Management, Attention To Detail, Hospitality, Service Excellence
Specialization
Candidates should have previous customer service experience in a hotel environment and strong knowledge of computer systems. The role requires strong communication skills and a genuine focus on customer service.
Sommelier at Residence Inn by Marriott Bozeman
Hobart, Tasmania, Australia - Full Time
Skills Needed
Food Knowledge, Wine Knowledge, Beer Knowledge, Cocktail Knowledge, Customer Service, Communication, Attention To Detail, Rsa Certificate, Do Food Safely Certificate, Hospitality
Specialization
Candidates must possess a minimum of 2 years' experience in a similar food and beverage role and demonstrate a genuine interest and knowledge across food, wine, beer, and cocktails. Essential requirements include strong work ethic, excellent communication skills, attention to detail, and holding valid Responsible Service of Alcohol (RSA) and Do Food Safely Certificates, along with full working rights in Australia.
Experience Required
Minimum 2 year(s)
Food and Beverage Attendant at Minor International
Maitland, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Food And Beverage Service, Order Taking, Menu Knowledge, Communication Skills, Rsa Certification, Hospitality, Time Management, Teamwork
Specialization
Candidates must have previous experience in a hospitality role and hold a current Responsible Service of Alcohol (RSA) certification. The role requires a positive attitude, professional presentation, and the flexibility to work a rotating roster including weekends and holidays.
Night Guest Service Agent at Minor International
Cessnock City Council, New South Wales, Australia - Full Time
Skills Needed
Guest Service, Hospitality, Customer Service, Check In, Check Out, Communication, Problem Resolution, Property Management Systems, Professionalism, Positive Energy
Specialization
Successful candidates must have a demonstrated background in high-quality customer-facing service, exceptional communication skills, and a proactive approach to exceeding guest expectations. Applicants must also be fully committed to a dynamic schedule, including weekends and public holidays, and possess working rights in Australia or New Zealand.
Finance Assistant at IHG Career
, , Australia - Full Time
Skills Needed
Accounting, Finance, Night Management, Analytical Skills, Numerical Skills, Communication Skills, Organizational Skills, Microsoft Excel, Property Management Systems, Hospitality, Supervisory Experience, Attention To Detail, Time Management, Relationship Management
Specialization
Candidates should have a relevant accounting or finance qualification and be working towards CPA or CA certification. Experience in a hotel or hospitality environment, along with proficiency in Microsoft Excel and property management systems, is highly preferred.
Night Guest Service Agent at Minor International
Perth, Western Australia, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Solving, Attention To Detail, Professionalism, Teamwork, Time Management
Specialization
Candidates should have a demonstrated background in delivering high-quality service in hospitality or customer-facing environments. They must exhibit a proactive approach to addressing guest needs and maintain a polished and professional presentation.
Night Auditor at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Night Audit, Front Office Operations, Guest Relations, Transaction Reconciliation, Revenue Reporting, Occupancy Reporting, Incident Reporting, Property Security, Shift Handover, Opera System Knowledge, Proactive, Detail Oriented, Self Motivated, Hospitality
Specialization
Candidates must be detail-oriented, proactive night owls available to work the 11 PM to 7 AM shift, taking pride in delivering exceptional guest experiences. Previous Front Office experience, ideally with knowledge of the Opera system, is preferred.
Guest Service Agent at Minor International
Geelong, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication, Property Management Systems, Problem Solving, Check In Procedures, Check Out Procedures, Hospitality, Interpersonal Skills, Professionalism, Time Management
Specialization
Candidates must have a background in hospitality or a customer-facing environment and possess excellent communication skills. A commitment to a flexible, rotating roster including weekends and public holidays is required.
Food and Beverage Attendant at Minor International
Bulga, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Food And Beverage Service, Menu Knowledge, Order Taking, Communication Skills, Professional Presentation, Reliability, Time Management, Hospitality, Rsa Certification
Specialization
Candidates must have previous experience in a hospitality role and hold a current Responsible Service of Alcohol (RSA) certification. The role requires a positive attitude, professional communication skills, and the flexibility to work a rotating roster including weekends and public holidays.
Executive Chef - Emirates Wolgan Valley, A Ritz-Carlton Lodge at TownePlace Suites by Marriott Atlanta Alpharetta
Sydney, New South Wales, Australia - Full Time
Skills Needed
Culinary Talent, Kitchen Operations, Staff Leadership, Food Preparation, Menu Development, Sanitation Standards, Food Cost Management, Budgeting, Guest Service, Employee Development, Purchasing, Receiving, Team Building, Problem Solving, Hospitality
Specialization
Candidates must have either a high school diploma or GED with 6 years of culinary/F&B experience, or a 2-year degree in Culinary Arts/Hotel Management with 4 years of relevant experience. Key requirements include leading kitchen management, setting performance and budget goals, ensuring strict adherence to sanitation and food standards, and driving exceptional customer service.
Experience Required
Minimum 5 year(s)
Sales and Events Executive at Courtyard by Marriott Harlingen
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Events Management, Relationship Management, Negotiation, Sales Strategies, Customer Loyalty, Communication, Team Leadership, Creative Selling, Client Relationship Building, Market Analysis, Service Strategies, Team Building, Adaptability, Self Driven, Energetic
Specialization
Candidates should have proven sales experience and strong knowledge of corporate, PCO, and event management clients. Excellent communication skills and the ability to collaborate across teams are essential.
Experience Required
Minimum 2 year(s)
Night Guest Service Agent at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Solving, Attention To Detail, Professionalism, Teamwork, Time Management
Specialization
Candidates should have a background in high-quality service within hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Reservations Agent at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Communication, Organizational Skills, Team Player, Attention To Detail, Property Management System Knowledge, Proactive Attitude, Customer Service, Reservations Management, Sales Skills, Up Selling, Guest Relations, Administrative Skills, Flexibility, Collaboration, Event Coordination
Specialization
Candidates should have a passion for hospitality and strong communication skills. Previous experience in a reservations or front office role is preferred but not essential, as training will be provided.
Night Guest Service Agent at Minor International
Sydney, New South Wales, Australia - Full Time
Skills Needed
Guest Service, Hospitality, Customer Service, Check In, Check Out, Communication, Reservations Processing, Problem Resolution, Professional Presentation, Positive Attitude, Property Management Systems, Night Shift Work
Specialization
Candidates must have a demonstrated background in high-quality customer-facing service, exceptional clear communication skills, and a proactive approach to exceeding guest expectations. A full commitment to dynamic scheduling, including nights, weekends, and holidays, is mandatory.
Executive Chef - Emirates Wolgan Valley, A Ritz-Carlton Lodge at TownePlace Suites by Marriott Atlanta Alpharetta
Sydney, New South Wales, Australia - Full Time
Skills Needed
Culinary Talent, Kitchen Operations, Staff Leadership, Food Preparation, Menu Development, Sanitation Standards, Food Cost Management, Budgeting, Guest Service, Staff Development, Purchasing, Receiving, Team Building, Problem Solving, Hospitality
Specialization
Candidates need either a high school diploma or GED with 6 years of culinary/F&B experience, or a 2-year degree in Culinary Arts/Hotel Management with 4 years of relevant experience. Key requirements involve leading kitchen management, setting performance and financial goals, ensuring strict adherence to culinary and sanitation standards, and driving exceptional customer service.
Experience Required
Minimum 5 year(s)
Food & Beverage Attendant - Banquets (Casual) at SINGAPORE MARRIOTT TANG PLAZA HOTEL
Melbourne, Victoria, Australia - Full Time
Skills Needed
Food And Beverage Service, Upscale F&B Environment, Hospitality, Guest Engagement, Teamwork, Learning Agility, Rsa Certification, Guest Focus, Attention To Detail, Product Knowledge, Operational Excellence, Professional Service
Specialization
Candidates should possess a proactive, upbeat attitude with a genuine passion for hospitality, and confidence in engaging with guests and working in a team. Essential requirements include previous experience in a personalized upscale F&B environment being desirable, hotel experience being advantageous, and possessing a current Victorian RSA certification.
Room Attendant at Accor
Marysville, Victoria, Australia - Full Time
Skills Needed
Attention To Detail, Teamwork, Hospitality, Cleaning, Service Delivery, Presentation, Reliability, Flexibility
Specialization
The ideal candidate should possess a positive attitude, strong attention to detail, and reliability, along with a willingness to work as part of a team. Previous housekeeping experience is helpful but not mandatory, and flexible availability, including weekends and public holidays, is required.
Cluster Revenue Manager at SINGAPORE MARRIOTT TANG PLAZA HOTEL
Sydney, New South Wales, Australia - Full Time
Skills Needed
Revenue Management, Sales Strategy, Data Analysis, Market Analysis, Relationship Management, Pricing Strategy, Inventory Management, Communication, Problem Solving, Reporting, Trend Analysis, Budgeting, Diagnostic Processes, Stakeholder Engagement, Competitive Analysis, Hospitality
Specialization
Candidates should have either a 2-year degree with 1 year of relevant experience or a 4-year bachelor's degree with no experience required. Preferred fields of study include Business Administration, Finance, Accounting, Economics, or Hotel Management.
Experience Required
Minimum 2 year(s)
Front Office All-Rounder at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
First Impressions, Hospitality, Guest Experiences, Opera Pms, Call Handling, Customer Service, Communication, Grooming, Presentation, Shift Flexibility
Specialization
Candidates must possess a strong passion for hospitality, coupled with energy, enthusiasm, and creativity, along with strong communication and customer service skills. Essential requirements include full working rights in Australia, immaculate grooming, and flexibility to work rotating shifts, including weekends and public holidays; previous experience with Opera PMS is preferred.
Guest Service Agent at Accor
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Guest Service, Front Office Operations, Communication Skills, Emotional Intelligence, Guest Loyalty, In House Dining, Hospitality, Front Office Systems, Microsoft Office, Opera Cloud, Problem Solving, Teamwork, Agility, Attention To Detail
Specialization
Candidates should possess experience or exposure to front office operations in a hotel or resort setting, coupled with strong communication skills and emotional intelligence. Essential requirements include the ability to drive guest loyalty, confidence using systems like Microsoft Office and Opera Cloud, and a team-first mindset with flexibility for varied shifts.
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