ZIPLINE SUPERVISOR

Location Name Otway Fly (Victoria)
Job Locations AU-VI-Ferguson
Job ID
2025-9238
Employment Type
Salaried
Offer/Contract Type
No End Date
Location (Country-State-City)
AU-VI-Ferguson

ABOUT US

Merlin Entertainments is the company behind iconic brands like SEA LIFE, Madame Tussauds, LEGOLAND, and Peppa Pig World of Play. We operate in over 140 attractions across 25 countries, delivering memorable experiences to 54 million+ visitors a year.
We’re the leading operator of visitor attractions in Australia and New Zealand, with 10 attractions, including SEA LIFE, Wild Life, Madame Tussauds, and the Fly Treetop Adventures, amongst others.
Merlin Entertainments is driven by a strong social responsibility with the vision to create a world where the global community respects, conserves, and sustainably manages our precious aquatic habitats, wildlife, and natural resources. We strive to achieve this goal through our 3 charities: Merlins Magic Wand, the SEA LIFE Trust, and the WILD LIFE Conservation Fund.
So, if you are vibrant and passionate about delivering an amazing service within a great company and in a team who loves what we do – then we want to hear from you!
Merlin Entertainments strongly encourages application from all background, including people of Aboriginal and/or Torres Strait Islander decent.

All of our roles are focused on ensuring that our guests are having the most amazing experiences and here at Merlin we have a real focus on FUN! And as the Zipline Supervisor you will be focusing on creating and delivering the fun through your team!

Your responsibilities will include:

• Creating, maintaining, and delivering highest standard of training to the Zipline team to provide guests with a safe and memorable experience.
• Maintenance and upkeep of presentation standards of the attraction to provide a positive and safe experience for all guests on site.
• Reviewing and amending procedures relating to zipline and health and safety on a regular basis to remain up to date and relevant with current procedures within Merlin and the tourism industry.
• Champion and lead a team through effective communication and knowledge of all Zipline to provide a highly cohesive team environment.
• Lead and motivate team to deliver memorable experiences to everyone who visits Otway Fly with main focus on highly positive guest experience.