JOB SUMMARY

We are seeking a dedicated and enthusiastic Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive shopping experience. Your primary responsibilities will include handling transactions, assisting customers with their inquiries, and promoting our products through effective upselling techniques.

SKILLS

• Strong organizational skills to manage multiple tasks efficiently.
• Excellent communication skills to interact positively with customers and team members.
• Retail sales experience preferred, with a focus on providing outstanding customer service.
• Ability to sell products effectively through upselling techniques.
• Proficient in cash handling procedures with attention to detail.
• Basic math skills for accurate transaction processing.
• Phone etiquette for handling customer inquiries over the phone.
• Multilingual abilities are a plus, enhancing communication with diverse customers.
  Join us in creating a welcoming environment where customers feel valued and appreciated!
  Job Types: Full-time, Part-time, Permanent, Temporary
  Pay: Up to $16.00 per hour

Benefits:

• On-site parking

Flexible language requirement:

• French not required

Shift:

• Evening shift
• Night shift

Work days:

• Every Weekend
• Holidays
• Monday to Friday
• Weekends as needed

Education:

• Secondary School (preferred)

Experience:

• sales: 2 years (preferred)
• Customer service: 1 year (preferred)

Licence/Certification:

• Serving It Right (preferred)

Work Location: In person
Expected start date: 2025-07-0

• Greet customers warmly and provide assistance as needed.
• Process transactions accurately and efficiently using the cash register.
• Handle cash, credit, and debit transactions while ensuring proper cash handling procedures.
• Assist customers with product selection and provide information about promotions or sales.
• Engage in upselling techniques to enhance customer satisfaction and drive sales.
• Maintain a clean and organized checkout area, ensuring all merchandise is properly displayed.
• Address customer inquiries and resolve any issues promptly with professionalism.
• Communicate effectively with team members to ensure smooth operations.
• Utilize basic math skills to handle transactions and provide change accurately.