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Senior Help Desk Technician at Northbound DGS
Englewood Cliffs, New Jersey, USA - Full Time
Skills Needed
Computer Science, Bmc Remedy, Communication Skills, Information Technology, Macos, Vision Insurance, Powershell, Servicenow, Mobility Management, Mobile Device Management, Dental Insurance, Health Insurance, Ticketing Systems, It, Aduc, Active Directory, Remote Desktop
Specialization
Information technology computer science or a related field
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Career Placement Specialist at Eckerd Connects
Albuquerque, NM 87104, USA - Full Time
Skills Needed
Addition, Office Equipment, Psychology, Communication Skills, Human Services, Job Search, Communications, Career Counseling, Case Management, It
Specialization
Human services psychology counseling education social science business communications or closely related field or
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Production Shift Manager at Warburtons
Enfield, England, United Kingdom - Full Time
Skills Needed
It, Personal Development, Access
Qualification
Graduate
Nursing Assistant-Float at US Veterans Health Administration
Johnson City, TN 37604, USA - Full Time
Skills Needed
Consideration, Behavioral Problems, Completion, It, Training, Materials, Stressful Situations, Veterans Affairs, Heavy Lifting, Credit, Manual Dexterity, Life Support, English, Long Term Care, Universities, Resume, Addition, Deviations, Performance Appraisal, Veterans
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Food Service Supervisor at Compass Group
Fredericton, NB, Canada - Full Time
Skills Needed
Microsoft Office, Supervisory Skills, Customer Service Skills, It, Communication Skills, Training
Qualification
Graduate
Paid Media Director at Vodaland
Maryland Heights, MO 63043, USA - Full Time
Skills Needed
Campaigns, Consumer Behavior, A/B Testing, Remarketing, Landing Page Optimization, Google Merchant Center, Seo, Communication Skills, It, Retargeting, Google Analytics, Ppc, Product Lines
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Shelter Counsellor (6 month- Temporary Part Time) at FearIsNotLove
Calgary, AB, Canada - Full Time
Skills Needed
Referrals, It
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Interface Engineer (Engineer 3) at HII
Chesapeake, VA 23320, USA - Full Time
Skills Needed
Computer Science, Life Insurance, Cyber Operations, It, Environmental Remediation, Training, Big Data, Addition, Communication Skills, Consideration, Information Technology
Specialization
Computer Science, Engineering, Information Technology, Technology
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Order Operations Specialist at Zayo Group LLC
United States, , USA - Full Time
Skills Needed
Life Insurance, Validation, Salesforce, It, Health Insurance
Qualification
Graduate
Internal Auditor at Medavie
New Brunswick, New Brunswick, Canada - Full Time
Skills Needed
Commerce, Thinking Skills, It, Finance, Microsoft Excel, Cisa
Specialization
Business commerce it finance or related experience
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Nursing Assistant (Float Pool) at US Veterans Health Administration
Aurora, CO 80045, USA - Full Time
Skills Needed
Veterans, Materials, Long Term Care, Life Support, Veterans Affairs, Addition, Universities, Training, Consideration, Resume, Credit, Behavioral Problems, Specimen Collection, It
Qualification
Diploma
Experience Required
Minimum 1 year(s)
GM Envolve - OnStar Account Executive (Southeast Region) at General Motors
Tennessee, Tennessee, USA - Full Time
Skills Needed
Teams, Crm, Communications, Slack, It
Specialization
Communications, Marketing
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Licensed Hair Stylist at Chatters Limited Partnerships
Regina, SK, Canada - Full Time
Skills Needed
It
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Aircraft Interior Technician at Nolinor Aviation
Mirabel, QC, Canada - Full Time
Skills Needed
Manual Dexterity, French, English, It
Qualification
Diploma
Experience Required
Minimum 3 year(s)
Procurement Business Partner - Corporate Operations at City of Greater Dandenong
Dandenong, Victoria, Australia - Full Time
Skills Needed
Close Out, Interpersonal Skills, Criminal Records, It, Procurement, Supplier Negotiation, Communications, Business Services
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Help Desk Specialist I at Nuvodia
Chandler, AZ 85226, USA - Full Time
Skills Needed
Health Insurance, Microsoft Products, Dental Insurance, Chandler, Sharepoint, Computer Skills, Business Intelligence, Excel, It, Visio, Vision Insurance, Professional Services Automation, Powerpoint, Life Insurance
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Salesforce Business Analyst at Agilysys Inc
Alpharetta, GA 30005, USA - Full Time
Skills Needed
Jira, Color, Copies, Computer Science, Agile Methodologies, Information Systems, Change Management, Dashboards, It, Background Checks, Confluence
Specialization
Business information systems computer science or related field (or equivalent experience
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Bumn pertamina - 62 lowongan kerja at Jobs for Humanity
Makassar, South Sulawesi, Indonesia - Full Time
Skills Needed
Computer Operation, Discipline, Innovation, Health, Teamwork, Accounting, Administration, Production Management, It, Legal Knowledge, Security, Field Staff, Engineering, Chemistry, Business Management
Specialization
Candidates must be Indonesian citizens with a minimum education of high school or equivalent. Fresh graduates are welcome, and candidates should be healthy, disciplined, and able to operate basic computer software.
2026 PHYSICIAN DEVELOPMENT PROGRAM - NEUROSCIENCE at AbbVie
North Chicago, Illinois, USA - Full Time
Skills Needed
Communication Skills, Research, Availability, Spring, Completion, Analytical Skills, It, Oncology, Immunology, Commission, Therapeutic Areas, Neurology, Leadership Skills, Incentive Programs, Clinical Research, Endocrinology
Qualification
Graduate
Urgent Care / Walk-In Nurse Practitioner (NP) or Physician Assistant (PA) at Progressive Community Health Centers Inc
Milwaukee, WI 53208, USA - Full Time
Skills Needed
It, Community Health Centers
Qualification
Graduate
Senior Help Desk Technician at Northbound DGS
Englewood Cliffs, New Jersey, USA -
Full Time

Start Date

Immediate

Expiry Date

28 Nov, 25

Salary

30.0

Posted On

28 Aug, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Computer Science, Bmc Remedy, Communication Skills, Information Technology, Macos, Vision Insurance, Powershell, Servicenow, Mobility Management, Mobile Device Management, Dental Insurance, Health Insurance, Ticketing Systems, It, Aduc, Active Directory, Remote Desktop

Industry

Information Technology/IT

Description

OVERVIEW:

We are seeking a skilled and customer-focused Tier 2 IT Helpdesk Technician with 5+ years of experience to join our dynamic IT support team. This position is critical to maintaining user productivity and IT service quality, with a strong focus on troubleshooting and resolving issues related to Microsoft Active Directory and Windows environments.

QUALIFICATIONS:

  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • 5+ years of hands-on experience in an IT support role in an enterprise environment.
  • Strong proficiency with Microsoft Active Directory (ADUC, GPOs, DNS, DHCP).
  • Solid experience supporting Windows 10/11, Office 2021/2023, and standard desktop applications.
  • Familiarity with remote support tools (e.g., SCCM, Remote Desktop, etc.).
  • Strong problem-solving and communication skills, both written and verbal.
  • Ability to prioritize and manage multiple tasks in a fast-paced environment.
  • Certifications such as CompTIA A+, Network+, Microsoft (MCP, MCSA), or similar are preferred.
  • VDI support experience is a plus.
  • MacOS support experience is a plus.
  • Working knowledge of ITIL practices is a plus.

PREFERRED EXPERIENCE:

  • Experience in IT service desk environments supporting 500+ end users.
  • Exposure to basic scripting (PowerShell) for automation tasks.
  • Experience with ticketing systems (e.g., Zendesk, ServiceNow, BMC Remedy).
  • Experience with Enterprise Mobility Management (or Mobile Device Management).
  • Experience with WDS (Windows Distribution Services).
  • Experience with disk imaging/cloning tools.
    Job Type: Contract
    Pay: $23.16 - $30.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance

Work Location: In perso

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities
  • Provide second-line technical support for laptops, desktops, mobile devices, and peripherals across Windows environments.
  • Troubleshoot and resolve incidents related to Microsoft Active Directory (user accounts, group policies, OUs, permissions, login issues, etc.).
  • Support Office suite (Outlook, Excel, Word, PowerPoint) and enterprise collaboration tools.
  • Handle escalations from Tier 1 support and work closely with Tier 3 and infrastructure teams for advanced issue resolution.
  • Perform user onboarding/offboarding and manage access rights through AD and other systems.

· Provide on-site & off-hour VIP Support for Executives and other urgent cases.

  • Maintain accurate records of issues and resolutions using the service management system (e.g., Zendesk, etc.).
  • Assist with software deployment, patching, and system updates.
  • Identify recurring issues and recommend long-term solutions or process improvements.
  • Ensure compliance with IT security policies and procedures.
Senior Help Desk Technician at Northbound DGS
Englewood Cliffs, New Jersey, USA - Full Time
Skills Needed
Computer Science, Bmc Remedy, Communication Skills, Information Technology, Macos, Vision Insurance, Powershell, Servicenow, Mobility Management, Mobile Device Management, Dental Insurance, Health Insurance, Ticketing Systems, It, Aduc, Active Directory, Remote Desktop
Specialization
Information technology computer science or a related field
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Career Placement Specialist at Eckerd Connects
Albuquerque, NM 87104, USA - Full Time
Skills Needed
Addition, Office Equipment, Psychology, Communication Skills, Human Services, Job Search, Communications, Career Counseling, Case Management, It
Specialization
Human services psychology counseling education social science business communications or closely related field or
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Production Shift Manager at Warburtons
Enfield, England, United Kingdom - Full Time
Skills Needed
It, Personal Development, Access
Qualification
Graduate
Nursing Assistant-Float at US Veterans Health Administration
Johnson City, TN 37604, USA - Full Time
Skills Needed
Consideration, Behavioral Problems, Completion, It, Training, Materials, Stressful Situations, Veterans Affairs, Heavy Lifting, Credit, Manual Dexterity, Life Support, English, Long Term Care, Universities, Resume, Addition, Deviations, Performance Appraisal, Veterans
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Food Service Supervisor at Compass Group
Fredericton, NB, Canada - Full Time
Skills Needed
Microsoft Office, Supervisory Skills, Customer Service Skills, It, Communication Skills, Training
Qualification
Graduate
Paid Media Director at Vodaland
Maryland Heights, MO 63043, USA - Full Time
Skills Needed
Campaigns, Consumer Behavior, A/B Testing, Remarketing, Landing Page Optimization, Google Merchant Center, Seo, Communication Skills, It, Retargeting, Google Analytics, Ppc, Product Lines
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Shelter Counsellor (6 month- Temporary Part Time) at FearIsNotLove
Calgary, AB, Canada - Full Time
Skills Needed
Referrals, It
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Interface Engineer (Engineer 3) at HII
Chesapeake, VA 23320, USA - Full Time
Skills Needed
Computer Science, Life Insurance, Cyber Operations, It, Environmental Remediation, Training, Big Data, Addition, Communication Skills, Consideration, Information Technology
Specialization
Computer Science, Engineering, Information Technology, Technology
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Order Operations Specialist at Zayo Group LLC
United States, , USA - Full Time
Skills Needed
Life Insurance, Validation, Salesforce, It, Health Insurance
Qualification
Graduate
Internal Auditor at Medavie
New Brunswick, New Brunswick, Canada - Full Time
Skills Needed
Commerce, Thinking Skills, It, Finance, Microsoft Excel, Cisa
Specialization
Business commerce it finance or related experience
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Nursing Assistant (Float Pool) at US Veterans Health Administration
Aurora, CO 80045, USA - Full Time
Skills Needed
Veterans, Materials, Long Term Care, Life Support, Veterans Affairs, Addition, Universities, Training, Consideration, Resume, Credit, Behavioral Problems, Specimen Collection, It
Qualification
Diploma
Experience Required
Minimum 1 year(s)
GM Envolve - OnStar Account Executive (Southeast Region) at General Motors
Tennessee, Tennessee, USA - Full Time
Skills Needed
Teams, Crm, Communications, Slack, It
Specialization
Communications, Marketing
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Licensed Hair Stylist at Chatters Limited Partnerships
Regina, SK, Canada - Full Time
Skills Needed
It
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Aircraft Interior Technician at Nolinor Aviation
Mirabel, QC, Canada - Full Time
Skills Needed
Manual Dexterity, French, English, It
Qualification
Diploma
Experience Required
Minimum 3 year(s)
Procurement Business Partner - Corporate Operations at City of Greater Dandenong
Dandenong, Victoria, Australia - Full Time
Skills Needed
Close Out, Interpersonal Skills, Criminal Records, It, Procurement, Supplier Negotiation, Communications, Business Services
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Help Desk Specialist I at Nuvodia
Chandler, AZ 85226, USA - Full Time
Skills Needed
Health Insurance, Microsoft Products, Dental Insurance, Chandler, Sharepoint, Computer Skills, Business Intelligence, Excel, It, Visio, Vision Insurance, Professional Services Automation, Powerpoint, Life Insurance
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Salesforce Business Analyst at Agilysys Inc
Alpharetta, GA 30005, USA - Full Time
Skills Needed
Jira, Color, Copies, Computer Science, Agile Methodologies, Information Systems, Change Management, Dashboards, It, Background Checks, Confluence
Specialization
Business information systems computer science or related field (or equivalent experience
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Bumn pertamina - 62 lowongan kerja at Jobs for Humanity
Makassar, South Sulawesi, Indonesia - Full Time
Skills Needed
Computer Operation, Discipline, Innovation, Health, Teamwork, Accounting, Administration, Production Management, It, Legal Knowledge, Security, Field Staff, Engineering, Chemistry, Business Management
Specialization
Candidates must be Indonesian citizens with a minimum education of high school or equivalent. Fresh graduates are welcome, and candidates should be healthy, disciplined, and able to operate basic computer software.
2026 PHYSICIAN DEVELOPMENT PROGRAM - NEUROSCIENCE at AbbVie
North Chicago, Illinois, USA - Full Time
Skills Needed
Communication Skills, Research, Availability, Spring, Completion, Analytical Skills, It, Oncology, Immunology, Commission, Therapeutic Areas, Neurology, Leadership Skills, Incentive Programs, Clinical Research, Endocrinology
Qualification
Graduate
Urgent Care / Walk-In Nurse Practitioner (NP) or Physician Assistant (PA) at Progressive Community Health Centers Inc
Milwaukee, WI 53208, USA - Full Time
Skills Needed
It, Community Health Centers
Qualification
Graduate