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Higher Everyday Living Fee (HELF) Coordinator at Wesley Mission Queensland
Sinnamon Park, Queensland, Australia - Full Time
Skills Needed
Coordination, Customer Service, Administrative Skills, Crm Platforms, Relationship Building, Problem Solving, Documentation Management, Stakeholder Management, Service Promotion, Aged Care Standards
Specialization
Candidates should have experience in aged care, hospitality, or customer service with strong administrative and communication skills. Essential requirements include a current driver's license, COVID-19 vaccination status, and relevant probity checks.
Experience Required
Minimum 2 year(s)
National Account Manager at Vitality Brands Worldwide
Richmond, Queensland, Australia - Full Time
Skills Needed
Account Management, Sales, Relationship Management, Forecasting, Promotional Planning, Merchandising, Data Analysis, Communication, Organizational Skills, Commercial Understanding, Cross Functional Collaboration, Fmcg, Pharmacy Sales
Specialization
Requires 3–5+ years of experience in FMCG or pharmacy sales with a strong commercial understanding. Candidates must possess excellent relationship management, communication, and organizational skills.
Experience Required
Minimum 2 year(s)
Finance Business Analyst at Wesley Mission Queensland
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Financial Analysis, Accounting Support, Management Reporting, Financial Modelling, Budgeting, Forecasting, Cashflow Reporting, Erp Systems, Power Bi, Data Analysis, Reconciliation, Audit Preparation, Commercial Acumen, Problem Solving, Communication Skills, Time Management
Specialization
Candidates must hold a Bachelor’s degree in accounting and finance and possess experience in financial analysis or management reporting. Proficiency in ERP systems and analytics tools like Power BI is required, along with strong commercial acumen and attention to detail.
Experience Required
Minimum 2 year(s)
Registered Nurse at Wesley Mission Queensland
North Lakes, Queensland, Australia - Full Time
Skills Needed
Clinical Nursing Practice, Care Planning, Biopsychosocial Model, Leadership, Workplace Coaching, Infection Control, Whs Compliance, Aged Care Knowledge, Interpersonal Communication, Patient Assessment
Specialization
Must have current registration with the Australian Health Practitioner Regulation Agency and proficiency in clinical nursing practice. Experience in aged care and relevant probity and vaccination checks are required or highly desired.
Experience Required
Minimum 2 year(s)
Podiatrist at Wesley Mission Queensland
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Podiatry, Clinical Assessment, Treatment Planning, Wound Care, Foot Health Education, Pain Management, Clinical Documentation, Digital Record Keeping, Communication, Multidisciplinary Collaboration, Caseload Management, Allied Health Support
Specialization
Candidates must hold a tertiary qualification in Podiatry and maintain current AHPRA registration. Experience working with diverse client groups, including aged care and people with disability, is required along with strong clinical documentation skills.
Lead - Finance Business Partner Ageing Well at Wesley Mission Queensland
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Financial Planning And Analysis, Management Accounting, Financial Modelling, Budgeting, Forecasting, Variance Analysis, Performance Reporting, Strategic Advisory, Cost Benefit Analysis, Erp Systems, Power Bi, Tech One, Asset Management, Financial Controls, Team Leadership, Stakeholder Management
Specialization
Candidates must hold a tertiary degree in Accounting or Finance with a CA/CPA qualification. Extensive experience in financial planning, analysis, and management accounting within medium-to-large organizations is required.
Experience Required
Minimum 5 year(s)
PR Manager at Vitality Brands Worldwide
Richmond, Queensland, Australia - Full Time
Skills Needed
Pr Strategy, Communications Strategy, Media Relations, Influencer Marketing, Affiliate Program Management, Product Launches, Event Management, Agency Management, Budget Management, Stakeholder Management, Brand Reputation Monitoring, Storytelling, Creative Ideation, Analytical Skills, Portfolio Management, Earned Coverage
Specialization
Requires over 7 years of experience in PR or influencer marketing within beauty, FMCG, or wellness sectors. Must demonstrate success in managing multi-brand portfolios, events, and established media relationships.
Experience Required
Minimum 5 year(s)
Manager - Allied Health Business Operations at Wesley Mission Queensland
Sinnamon Park, Queensland, Australia - Full Time
Skills Needed
Operations Management, Business Development, Program Management, Financial Stewardship, Stakeholder Management, Quality Improvement, Risk Management, Change Management, Project Management, Budget Management, Performance Reporting, Strategic Planning, Customer Relationship Management, Clinical Operations, Resource Scheduling, Leadership
Specialization
Requires at least 5 years of experience in allied health operations management and tertiary qualifications in a relevant field such as Business or Health Administration. Candidates must demonstrate expertise in operational planning, risk management, and leadership, along with a valid driver's licence and required probity checks.
Experience Required
Minimum 5 year(s)
Care Worker at Wesley Mission Queensland
, South Australia, Australia - Full Time
Skills Needed
Personal Care, Hygiene Assistance, Mobility Support, Meal Preparation, Domestic Tasks, House Cleaning, Laundry, Ironing, Social Support, Community Support, Communication, Teamwork, Empathy, Person Centred Care
Specialization
Requires a Certificate III in Individual Support or equivalent and a current Australian driver's licence. Candidates must have a comprehensively insured vehicle and provide proof of COVID-19 vaccination.
Care Worker at Wesley Mission Queensland
, South Australia, Australia - Full Time
Skills Needed
Personal Care, Hygiene Support, Mobility Assistance, Domestic Tasks, Meal Preparation, Social Support, Community Support, Communication, Teamwork, Empathy, Patient Care, Person Centred Care, Reporting, Time Management
Specialization
Applicants must hold a Certificate III in Individual Support or equivalent. A current driver's licence, a comprehensively insured vehicle, and proof of COVID-19 vaccination are also required.
Care Worker at Wesley Mission Queensland
, , Australia - Full Time
Skills Needed
Personal Care, Hygiene Assistance, Mobility Support, Domestic Tasks, Meal Preparation, Social Support, Communication, Teamwork, Empathy, Patient Care, Person Centred Care, Reporting, Time Management
Specialization
Candidates must hold a Certificate III in Individual Support or equivalent and possess a current driver's licence with a comprehensively insured vehicle. A positive, flexible attitude and the ability to work casual hours are essential for this role.
Coordinator - Care Workers-2 at Wesley Mission Queensland
, South Australia, Australia - Full Time
Skills Needed
Leadership, Workforce Planning, Rostering, Conflict Resolution, Performance Management, Compliance Monitoring, Recruitment, Onboarding, Person Centred Care, Stakeholder Management, Microsoft Office, Client Management Systems, Coaching, Audit, Operational Planning, Community Services
Specialization
Requires 3-5 years of leadership experience in aged care or community services and a Certificate IV or higher in a related field. Must possess a current driver's licence and strong knowledge of Support at Home service delivery and compliance.
Experience Required
Minimum 2 year(s)
Nurse Unit Manager - Theatre at Gippsland Health Alliance
Traralgon, Victoria, Australia - Full Time
Skills Needed
Clinical Leadership, Operational Management, Workforce Planning, Budget Accountability, Patient Flow Management, Quality And Safety Outcomes, Perioperative Nursing, Performance Management, Risk Management, Stakeholder Management, Clinical Governance, Policy Development
Specialization
Requires AHPRA registration as a Registered Nurse with relevant tertiary and postgraduate qualifications. Candidates must have at least five years of relevant nursing experience, including perioperative environments, and demonstrated leadership experience.
Experience Required
Minimum 5 year(s)
Member Support Consultant | St Leonards (full-time) at Fitness and Lifestyle Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Proactive Outreach, Membership Growth, Sales Presentations, Member Retention, Customer Service, Community Outreach, Lead Conversion, Relationship Building, Problem Solving, Communication, Drive, Team Player, First Aid, Cpr
Specialization
Candidates must possess a current First Aid & CPR certificate, along with a strong problem-solving mindset to meet potential member needs. Essential attributes include excellent communication skills to inspire action, high drive focused on goals, and a customer-focused approach to build rapport and help members achieve their fitness goals.
Member Support Consultant | Doncaster (full-time) at Fitness and Lifestyle Group
Melbourne, Victoria, Australia - Full Time
Skills Needed
Sales, Lead Generation, Customer Service, Community Outreach, Communication, Problem Solving, Relationship Building, Member Retention, Presentation Skills, Time Management
Specialization
Must possess a current First Aid and CPR certificate. Requires strong communication skills, a goal-focused mindset, and a customer-centric approach to problem-solving.
Member Support Consultant at Fitness and Lifestyle Group
Melbourne, Victoria, Australia - Full Time
Skills Needed
Sales, Lead Generation, Customer Relationship Management, Communication, Problem Solving, Community Outreach, Member Retention, Presentation Skills, Rapport Building, Goal Orientation
Specialization
Must possess a current First Aid and CPR certificate. Requires strong communication skills, a goal-focused mindset, and a customer-centric approach to building rapport.
Member Support Consultant | Maroubra (full-time) at Fitness and Lifestyle Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Sales, Customer Service, Communication, Problem Solving, Relationship Building, Lead Generation, Fitness Industry Knowledge, Proactive Outreach, Teamwork, Goal Setting, Membership Retention, Presentation Skills
Specialization
Candidates must hold a current First Aid and CPR certificate and possess a strong customer-focused, problem-solving mindset. Excellent communication skills and a goal-oriented approach are essential for success in this role.
Member Support Consultant | St Leonards (casual) at Fitness and Lifestyle Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Sales Promotions, Referrals, Community Outreach, Lead Conversion, Telephone Communication, Sales Presentations, Club Tours, Member Journeys, Problem Solving, Communication, Drive, Team Player, Customer Focus, Rapport Building, Member Retention
Specialization
Candidates must possess a current First Aid & CPR certificate and demonstrate a strong problem-solving mindset with excellent communication skills to inspire action. The role requires high drive, a goal-focused attitude, and the ability to function effectively as a customer-focused team player.
Membership Manager | Pitt St at Fitness and Lifestyle Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Sales Leadership, Team Coaching, Customer Retention, Kpi Management, Member Experience, Performance Monitoring, Recruitment, Onboarding, Business Reporting, Customer Service
Specialization
Requires a proven background in sales and customer service with experience leading or motivating a team. Must hold current First Aid and CPR certifications.
Experience Required
Minimum 2 year(s)
Claims Officer at Arthur J. Gallagher and Co.
Adelaide, South Australia, Australia - Full Time
Skills Needed
Customer Service, Wage Calculations, Microsoft Office Suite, Administration, Communication, Interpersonal Skills, Time Management, Organization, Stakeholder Management, Auditing, Data Entry, Reporting
Specialization
Candidates should have experience in customer-facing roles from industries such as health, hospitality, or retail. Proficiency in Microsoft Office and strong administrative and organizational skills are required.
Higher Everyday Living Fee (HELF) Coordinator at Wesley Mission Queensland
Sinnamon Park, Queensland, Australia -
Full Time


Start Date

Immediate

Expiry Date

06 Sep, 26

Salary

0.0

Posted On

08 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Coordination, Customer Service, Administrative Skills, CRM Platforms, Relationship Building, Problem Solving, Documentation Management, Stakeholder Management, Service Promotion, Aged Care Standards

Industry

Non-profit Organization Management

Description
Your Role as Higher Everyday Living Fee (HELF) Coordinator In this role, you’ll be the central point of coordination for the Higher Everyday Living Fee (HELF) program, delivering a seamless, personalised, and high-quality experience for residents. You’ll play a key role in enhancing resident lifestyle offerings while ensuring service excellence across the residential aged care community. The HELF Coordinator is a key role focused on the delivery of high quality, personalised services for residents who elect the Higher Everyday Living Fee package. As the central point of coordination, this role ensures a smooth, consistent, and customer focused experience across the resident journey, in line with aged care standards and organisational goals. The HELF Coordinator works closely with hospitality, lifestyle, clinical, and support teams to monitor service delivery, respond to resident needs, and support continuous improvement. This role strengthens engagement with HELF services and helps maintain excellence across the residential aged care community. You’ll deliver this role by: Engaging with residents, families, and prospective customers to explain HELF options and promote program benefits Preparing HELF agreements, managing variations, and maintaining accurate, compliant documentation Coordinating service delivery across hospitality, lifestyle, clinical, and support teams Monitoring service performance, resident satisfaction, and operational data to drive continuous improvement Supporting staff with guidance and training to ensure consistent HELF service standards Responding to enquiries and feedback in a timely, professional, and customer-focused manner Contributing to events, promotions, and community engagement activities that enhance the visibility of HELF services What We Offer Salary packaging benefits to increase your take-home pay The chance to make a meaningful difference in the lives of residents What We’re Looking For We’re seeking a highly organised and customer-focused professional who brings: Experience in aged care, hospitality, customer service, or a similar service-focused environment Strong administrative skills, including managing documentation and using systems or CRM platforms Excellent communication and relationship-building skills Proven ability to coordinate across multiple teams and stakeholders A proactive approach to problem-solving and continuous improvement A Valuable Addition, Yet Not a Must-Have! Experience in sales, service promotion, or supporting customers through decision-making processes Essential Requirements Proof of COVID-19 vaccination status (or as required by legislation and WMQ policy) Relevant probity checks required by legislation and WMQ Limited policy Current Driver’s Licence and willingness to travel for work Apply Now! Be part of something meaningful – click Apply today! Join a Team Where Your Work Truly Matters Where care meets purpose - At Wesley Mission Queensland, our Residential Aged Care team is more than just a workplace, it’s a community built on compassion, dignity, and respect. Why Join WMQ Residential Aged Care Team! It is deeply rewarding and a chance to build genuine relationships, provide comfort and dignity to support residents in maintaining their independence and quality of life. It is more than just care, it is about creating a warm, respectful and environment where every individual feels valued and heard. For those who are compassionate, patient, and committed to person-centred care, aged care work is not just a job, it’s a calling. We have twelve residential homes located at Sinnamon Village, Chermside and Bray Park. Our homes have a diverse range of residents which provides numerous opportunities for our passionate employees to connect and grow meaningful relationships while supporting their quality of life. About Wesley Mission Queensland (WMQ) Wesley Mission Queensland is a leading not-for-profit provider of health and community services. With over a century of service, we support people across all life stages with aged care, disability support, mental health services, and community outreach. Our values, Innovation, Hope, Integrity, Compassion, Justice, Empowerment, and Respect, guide everything we do. WMQ's vision for reconciliation is for all people to stand unified in an equal and inclusive future. We commit to enhancing opportunities for Aboriginal & Torres Strait Islander People and celebrating diversity. As part of our commitment to Reconciliation we encourage applications from Aboriginal and Torres Strait Islander Peoples. Wesley Mission Queensland brings together people who want to make a difference in the lives of others. We value diversity, strive for inclusion, and come together to walk alongside those in need to provide hope and compassion. We are committed to working collaboratively to help you grow, support your wellbeing, and enable you to be your true self each day aligned to our mission and values. People with passion, connected by hope for a more compassionate, just and inclusive society is our story – what’s yours? Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!
Responsibilities
The HELF Coordinator serves as the central point of contact for the Higher Everyday Living Fee program, ensuring high-quality, personalized services for residents. They coordinate service delivery across hospitality, clinical, and support teams while managing compliant documentation and resident agreements.
Higher Everyday Living Fee (HELF) Coordinator at Wesley Mission Queensland
Sinnamon Park, Queensland, Australia - Full Time
Skills Needed
Coordination, Customer Service, Administrative Skills, Crm Platforms, Relationship Building, Problem Solving, Documentation Management, Stakeholder Management, Service Promotion, Aged Care Standards
Specialization
Candidates should have experience in aged care, hospitality, or customer service with strong administrative and communication skills. Essential requirements include a current driver's license, COVID-19 vaccination status, and relevant probity checks.
Experience Required
Minimum 2 year(s)
National Account Manager at Vitality Brands Worldwide
Richmond, Queensland, Australia - Full Time
Skills Needed
Account Management, Sales, Relationship Management, Forecasting, Promotional Planning, Merchandising, Data Analysis, Communication, Organizational Skills, Commercial Understanding, Cross Functional Collaboration, Fmcg, Pharmacy Sales
Specialization
Requires 3–5+ years of experience in FMCG or pharmacy sales with a strong commercial understanding. Candidates must possess excellent relationship management, communication, and organizational skills.
Experience Required
Minimum 2 year(s)
Finance Business Analyst at Wesley Mission Queensland
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Financial Analysis, Accounting Support, Management Reporting, Financial Modelling, Budgeting, Forecasting, Cashflow Reporting, Erp Systems, Power Bi, Data Analysis, Reconciliation, Audit Preparation, Commercial Acumen, Problem Solving, Communication Skills, Time Management
Specialization
Candidates must hold a Bachelor’s degree in accounting and finance and possess experience in financial analysis or management reporting. Proficiency in ERP systems and analytics tools like Power BI is required, along with strong commercial acumen and attention to detail.
Experience Required
Minimum 2 year(s)
Registered Nurse at Wesley Mission Queensland
North Lakes, Queensland, Australia - Full Time
Skills Needed
Clinical Nursing Practice, Care Planning, Biopsychosocial Model, Leadership, Workplace Coaching, Infection Control, Whs Compliance, Aged Care Knowledge, Interpersonal Communication, Patient Assessment
Specialization
Must have current registration with the Australian Health Practitioner Regulation Agency and proficiency in clinical nursing practice. Experience in aged care and relevant probity and vaccination checks are required or highly desired.
Experience Required
Minimum 2 year(s)
Podiatrist at Wesley Mission Queensland
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Podiatry, Clinical Assessment, Treatment Planning, Wound Care, Foot Health Education, Pain Management, Clinical Documentation, Digital Record Keeping, Communication, Multidisciplinary Collaboration, Caseload Management, Allied Health Support
Specialization
Candidates must hold a tertiary qualification in Podiatry and maintain current AHPRA registration. Experience working with diverse client groups, including aged care and people with disability, is required along with strong clinical documentation skills.
Lead - Finance Business Partner Ageing Well at Wesley Mission Queensland
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Financial Planning And Analysis, Management Accounting, Financial Modelling, Budgeting, Forecasting, Variance Analysis, Performance Reporting, Strategic Advisory, Cost Benefit Analysis, Erp Systems, Power Bi, Tech One, Asset Management, Financial Controls, Team Leadership, Stakeholder Management
Specialization
Candidates must hold a tertiary degree in Accounting or Finance with a CA/CPA qualification. Extensive experience in financial planning, analysis, and management accounting within medium-to-large organizations is required.
Experience Required
Minimum 5 year(s)
PR Manager at Vitality Brands Worldwide
Richmond, Queensland, Australia - Full Time
Skills Needed
Pr Strategy, Communications Strategy, Media Relations, Influencer Marketing, Affiliate Program Management, Product Launches, Event Management, Agency Management, Budget Management, Stakeholder Management, Brand Reputation Monitoring, Storytelling, Creative Ideation, Analytical Skills, Portfolio Management, Earned Coverage
Specialization
Requires over 7 years of experience in PR or influencer marketing within beauty, FMCG, or wellness sectors. Must demonstrate success in managing multi-brand portfolios, events, and established media relationships.
Experience Required
Minimum 5 year(s)
Manager - Allied Health Business Operations at Wesley Mission Queensland
Sinnamon Park, Queensland, Australia - Full Time
Skills Needed
Operations Management, Business Development, Program Management, Financial Stewardship, Stakeholder Management, Quality Improvement, Risk Management, Change Management, Project Management, Budget Management, Performance Reporting, Strategic Planning, Customer Relationship Management, Clinical Operations, Resource Scheduling, Leadership
Specialization
Requires at least 5 years of experience in allied health operations management and tertiary qualifications in a relevant field such as Business or Health Administration. Candidates must demonstrate expertise in operational planning, risk management, and leadership, along with a valid driver's licence and required probity checks.
Experience Required
Minimum 5 year(s)
Care Worker at Wesley Mission Queensland
, South Australia, Australia - Full Time
Skills Needed
Personal Care, Hygiene Assistance, Mobility Support, Meal Preparation, Domestic Tasks, House Cleaning, Laundry, Ironing, Social Support, Community Support, Communication, Teamwork, Empathy, Person Centred Care
Specialization
Requires a Certificate III in Individual Support or equivalent and a current Australian driver's licence. Candidates must have a comprehensively insured vehicle and provide proof of COVID-19 vaccination.
Care Worker at Wesley Mission Queensland
, South Australia, Australia - Full Time
Skills Needed
Personal Care, Hygiene Support, Mobility Assistance, Domestic Tasks, Meal Preparation, Social Support, Community Support, Communication, Teamwork, Empathy, Patient Care, Person Centred Care, Reporting, Time Management
Specialization
Applicants must hold a Certificate III in Individual Support or equivalent. A current driver's licence, a comprehensively insured vehicle, and proof of COVID-19 vaccination are also required.
Care Worker at Wesley Mission Queensland
, , Australia - Full Time
Skills Needed
Personal Care, Hygiene Assistance, Mobility Support, Domestic Tasks, Meal Preparation, Social Support, Communication, Teamwork, Empathy, Patient Care, Person Centred Care, Reporting, Time Management
Specialization
Candidates must hold a Certificate III in Individual Support or equivalent and possess a current driver's licence with a comprehensively insured vehicle. A positive, flexible attitude and the ability to work casual hours are essential for this role.
Coordinator - Care Workers-2 at Wesley Mission Queensland
, South Australia, Australia - Full Time
Skills Needed
Leadership, Workforce Planning, Rostering, Conflict Resolution, Performance Management, Compliance Monitoring, Recruitment, Onboarding, Person Centred Care, Stakeholder Management, Microsoft Office, Client Management Systems, Coaching, Audit, Operational Planning, Community Services
Specialization
Requires 3-5 years of leadership experience in aged care or community services and a Certificate IV or higher in a related field. Must possess a current driver's licence and strong knowledge of Support at Home service delivery and compliance.
Experience Required
Minimum 2 year(s)
Nurse Unit Manager - Theatre at Gippsland Health Alliance
Traralgon, Victoria, Australia - Full Time
Skills Needed
Clinical Leadership, Operational Management, Workforce Planning, Budget Accountability, Patient Flow Management, Quality And Safety Outcomes, Perioperative Nursing, Performance Management, Risk Management, Stakeholder Management, Clinical Governance, Policy Development
Specialization
Requires AHPRA registration as a Registered Nurse with relevant tertiary and postgraduate qualifications. Candidates must have at least five years of relevant nursing experience, including perioperative environments, and demonstrated leadership experience.
Experience Required
Minimum 5 year(s)
Member Support Consultant | St Leonards (full-time) at Fitness and Lifestyle Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Proactive Outreach, Membership Growth, Sales Presentations, Member Retention, Customer Service, Community Outreach, Lead Conversion, Relationship Building, Problem Solving, Communication, Drive, Team Player, First Aid, Cpr
Specialization
Candidates must possess a current First Aid & CPR certificate, along with a strong problem-solving mindset to meet potential member needs. Essential attributes include excellent communication skills to inspire action, high drive focused on goals, and a customer-focused approach to build rapport and help members achieve their fitness goals.
Member Support Consultant | Doncaster (full-time) at Fitness and Lifestyle Group
Melbourne, Victoria, Australia - Full Time
Skills Needed
Sales, Lead Generation, Customer Service, Community Outreach, Communication, Problem Solving, Relationship Building, Member Retention, Presentation Skills, Time Management
Specialization
Must possess a current First Aid and CPR certificate. Requires strong communication skills, a goal-focused mindset, and a customer-centric approach to problem-solving.
Member Support Consultant at Fitness and Lifestyle Group
Melbourne, Victoria, Australia - Full Time
Skills Needed
Sales, Lead Generation, Customer Relationship Management, Communication, Problem Solving, Community Outreach, Member Retention, Presentation Skills, Rapport Building, Goal Orientation
Specialization
Must possess a current First Aid and CPR certificate. Requires strong communication skills, a goal-focused mindset, and a customer-centric approach to building rapport.
Member Support Consultant | Maroubra (full-time) at Fitness and Lifestyle Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Sales, Customer Service, Communication, Problem Solving, Relationship Building, Lead Generation, Fitness Industry Knowledge, Proactive Outreach, Teamwork, Goal Setting, Membership Retention, Presentation Skills
Specialization
Candidates must hold a current First Aid and CPR certificate and possess a strong customer-focused, problem-solving mindset. Excellent communication skills and a goal-oriented approach are essential for success in this role.
Member Support Consultant | St Leonards (casual) at Fitness and Lifestyle Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Sales Promotions, Referrals, Community Outreach, Lead Conversion, Telephone Communication, Sales Presentations, Club Tours, Member Journeys, Problem Solving, Communication, Drive, Team Player, Customer Focus, Rapport Building, Member Retention
Specialization
Candidates must possess a current First Aid & CPR certificate and demonstrate a strong problem-solving mindset with excellent communication skills to inspire action. The role requires high drive, a goal-focused attitude, and the ability to function effectively as a customer-focused team player.
Membership Manager | Pitt St at Fitness and Lifestyle Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Sales Leadership, Team Coaching, Customer Retention, Kpi Management, Member Experience, Performance Monitoring, Recruitment, Onboarding, Business Reporting, Customer Service
Specialization
Requires a proven background in sales and customer service with experience leading or motivating a team. Must hold current First Aid and CPR certifications.
Experience Required
Minimum 2 year(s)
Claims Officer at Arthur J. Gallagher and Co.
Adelaide, South Australia, Australia - Full Time
Skills Needed
Customer Service, Wage Calculations, Microsoft Office Suite, Administration, Communication, Interpersonal Skills, Time Management, Organization, Stakeholder Management, Auditing, Data Entry, Reporting
Specialization
Candidates should have experience in customer-facing roles from industries such as health, hospitality, or retail. Proficiency in Microsoft Office and strong administrative and organizational skills are required.
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