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Client Services Manager Specialist at FIS
, , Australia - Full Time
Skills Needed
Client Relationship Management, Financial Management, Service Level Agreements, Billing Management, Problem Solving, Communication Skills, Negotiation Skills, Team Collaboration, Project Management, Service Value Reviews, Client Education, Escalation Management, Trend Analysis, Commitment Oversight, Client Loyalty Process, Strategic Planning
Specialization
A bachelor's degree in business, computer science, or a related discipline is required, along with a minimum of fifteen years of banking or related financial industry experience. Strong communication, negotiation, and problem-solving skills are essential.
Experience Required
Minimum 10 year(s)
Coordinator - Fitness and Services at Hume City Council
Melbourne, Victoria, Australia - Full Time
Skills Needed
Occupational Health & Safety, Equal Employment Opportunity, Staff Leadership, Program Development, Customer Service, Fitness Software, Communication Skills, Stakeholder Liaison, Operational Management, Financial Management, Safety Management, Group Fitness Classes, Gym Operations, Policy Development, Technological Improvements, Budgeting
Specialization
Candidates should have tertiary qualifications related to Physical Education or a relevant fitness certification, along with current First Aid and CPR qualifications. Experience in leisure centre operations and staff management is essential.
Experience Required
Minimum 5 year(s)
Team Lead - Cloud Managed Services at Referrals Only
Sydney, New South Wales, Australia - Full Time
Skills Needed
Aws, Terraform, Ci/Cd, Docker, Kubernetes, Linux, Microsoft Administration, Scripting, Observability, Networking, Security, Azure, Gcp, Sre, Itil, Service Delivery, Client Engagement
Specialization
Strong experience with AWS services and proficiency in Infrastructure as Code tools like Terraform are essential. Proven leadership experience in a managed services environment and strong communication skills are also required.
Experience Required
Minimum 5 year(s)
Coordinator - Fitness and Services at Hume City Council
Melbourne, Victoria, Australia - Full Time
Skills Needed
Occupational Health & Safety, Equal Employment Opportunity, Staff Leadership, Program Development, Customer Service, Fitness Software, Communication Skills, Stakeholder Liaison, Operational Management, Financial Management, Safety Management, Fitness Qualifications, First Aid, Cpr, Technological Improvements, Budgeting
Specialization
Candidates should have tertiary qualifications related to Physical Education or Fitness, along with current First Aid and CPR certifications. Experience in leisure centre operations and staff management is also required.
Experience Required
Minimum 5 year(s)
Manager Triage & Advisory Services at myCareer - NSW Government
Sydney, New South Wales, Australia - Full Time
Skills Needed
Leadership, People Management, Regulatory Frameworks, Triage Processes, Communication, Influencing, Negotiation, Stakeholder Management, Technology, Data Systems, Workflow Efficiency, Regulatory Performance, Resilience, Adaptability, Coaching, Mentoring
Specialization
The ideal candidate should possess strong leadership skills and knowledge of regulatory frameworks. They should also have exceptional communication skills and the ability to leverage technology for improved regulatory performance.
Experience Required
Minimum 5 year(s)
Manager, Payroll & People Services at Aspect
Sydney, New South Wales, Australia - Full Time
Skills Needed
Payroll Management, Human Resources, Data Literacy, Employee Lifecycle Management, Customer Centric Approach, Organizational Skills, Communication Skills, Stakeholder Relationship Management, Remuneration Strategy, Policy Interpretation, Analytical Skills, Design Thinking, Planning Skills, Industrial Relations, Report Development, Process Improvement
Specialization
A tertiary or vocational qualification in payroll, human resources, or a related discipline is essential, along with significant experience in a Payroll Manager role. Candidates should have a strong understanding of employment frameworks and excellent communication and organizational skills.
Experience Required
Minimum 5 year(s)
Analyst II Infrastructure Services at DXC Technology
, , Australia - Full Time
Skills Needed
Mainframe Technology, Ai Integration, Automation, Problem Solving, Performance Tuning, Capacity Planning, Security Controls, Disaster Recovery, Collaboration, Ibm Z/Os, Cics, Ims, Db2, Smp/E, Racf
Specialization
Candidates should have a passion for mainframe technology and AI-driven automation. They should enjoy solving complex problems and be eager to work in a high-impact environment.
Senior Analyst, Transaction Services at BDO in Australia
Sydney, New South Wales, Australia - Full Time
Skills Needed
Financial Analysis, Due Diligence, Report Writing, Research, Modelling, Analytical Skills, Time Management, Communication Skills, Microsoft Excel, Microsoft Powerpoint, Microsoft Word
Specialization
The ideal candidate should have a professional services background with due diligence experience and strong analytical skills. Proficiency in Microsoft Office and pursuing CA or CFA qualifications is preferred.
Experience Required
Minimum 2 year(s)
ACE- Wellbeing Services - Moruya/CG at IRT Group
Eurobodalla Shire Council, New South Wales, Australia - Full Time
Skills Needed
Compassionate Care, Communication Skills, Teamwork, Creativity, Empathy, Activity Planning, Dementia Knowledge
Specialization
Candidates should be willing to work towards a Certificate IV in Leisure and Lifestyle and have a Certificate III in Aged Care or equivalent. A current First Aid Certificate is required, along with excellent communication skills and a passion for supporting older Australians.
Office Services Assistant, Law Firm at Sparke Helmore
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Office Services, Mail Distribution, Reception Cover, Court Deliveries, Function Room Setup, Cleaning, Stocking Kitchens, Team Support
Specialization
Candidates should have experience in a corporate, professional, or legal office environment. The role is suitable for experienced Office Coordinators or Office Assistants looking to advance their careers.
Experience Required
Minimum 2 year(s)
Registered Nurse - Newborn Services at Western Health
, , Australia - Full Time
Skills Needed
Neonatal Intensive Care, Communication Skills, Time Management, Attention To Detail, Family Centred Care, Positive Attitude
Specialization
Candidates must have a minimum of 12 months of NICU or Neonatal HDU nursing experience. A postgraduate certificate in neonatal care is desirable.
Experience Required
Minimum 2 year(s)
Customer Technical Services Analyst at Mastercard
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Problem Solving, Communication, Financial Institutions, Banking, Payments, Technical Support, Account Management, Stakeholder Management, Adaptability, Time Management, Data Analysis, Sql, Jira, Azure, Splunk
Specialization
The ideal candidate should have 2+ years of experience with Financial Institutions, Banking, or Payments and be proficient in English. They should enjoy customer interaction, be flexible to support international time zones, and have eligible work rights for Australia.
Experience Required
Minimum 2 year(s)
Cleaning Services Support Inspector at New South Wales Government
Sydney, New South Wales, Australia - Full Time
Skills Needed
Organisational Skills, Coordination Skills, Attention To Detail, Accuracy In Reporting, Written Communication, Verbal Communication, Digital Systems Proficiency, Teamwork, Service Quality
Specialization
Candidates should have a current driver’s license and a valid Working with Children Check Clearance. A demonstrated understanding of public education values and a commitment to Aboriginal Education Policy is also required.
Principal Building Services Modeller at Aecom USA
, Queensland, Australia - Full Time
Skills Needed
Bim Management, Digital Delivery, Revit, Navisworks, Bim Execution Plans, Digital Engineering Execution Plans, Project Coordination, Mentoring, Client Engagement, Business Development
Specialization
Over 10 years of relevant professional experience in BIM and digital project delivery is required. Proven expertise in Revit-based multidisciplinary project delivery and BIM management is essential.
Experience Required
Minimum 10 year(s)
Divisional Manager Virtual Services at austinheal
Melbourne, Victoria, Australia - Full Time
Skills Needed
Operational Leadership, Strategic Thinking, Clinical Operations, Health Service Management, Budget Management, Consumer Engagement, Pathway Development, Ambulance Coordination, Quality Management, Risk Management, Change Facilitation, Financial Acumen, Critical Care Experience, Annual Operational Planning, Virtual Care Expertise, Collaboration
Specialization
A relevant tertiary level qualification and 5+ years of experience in critical care environments are required. Candidates should demonstrate experience in developing operational plans and leading workplace change.
Experience Required
Minimum 5 year(s)
Server & Storage Services Specialist at fmgl
Perth, Western Australia, Australia - Full Time
Skills Needed
Windows, Linux, Virtualization, Cloud, Data Protection, Backups, Disaster Recovery, Technical Support, Security Best Practices, Enterprise Storage, Networking Fundamentals, Monitoring Tools, Active Directory, Group Policies, Dns, Dhcp
Specialization
Candidates should have over 5 years of experience in server/storage roles and strong knowledge of Windows, Linux, and virtualization technologies. Relevant certifications such as MCSE, VCP, or RHCSA are highly regarded.
Experience Required
Minimum 5 year(s)
Senior Associate, Business Services at Grant Thornton Australia
Sydney, New South Wales, Australia - Full Time
Skills Needed
Taxation, Accounting, Analytical Skills, Critical Thinking, Communication Skills, Organizational Skills, Xero Accounting Software
Specialization
Candidates should have at least 18 months of taxation accounting experience and be CA/CPA/CTA qualified or currently completing such qualifications. Strong communication skills and the ability to manage competing priorities are essential.
Experience Required
Minimum 2 year(s)
Lecturer Community Services (Casual) at Laureate Australia
Melbourne, Victoria, Australia - Full Time
Skills Needed
Community Services, Social Work, Sociology, Social Policy, Teaching Experience, Learning Facilitation, Student Support, Assessment, Course Review, Competency Based Learning, Instructional Strategies, Collaboration, Continuous Professional Development, Learning Management System, Engagement, Industry Insights
Specialization
Candidates must have a PhD or Doctoral qualification related to Community Services and at least 5 years of relevant work experience in the sector. Higher education teaching experience and familiarity with ACWA requirements are preferred.
Experience Required
Minimum 5 year(s)
Conference & Events Services Manager at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Client Relationship Management, Event Planning, Communication Skills, Organizational Skills, Sales Skills, Team Development, Industry Awareness, Numeracy Skills, Upselling, Time Management, Stress Management, Marketing Development, Interpersonal Skills, Professional Image, Tactful Communication, Proposal Preparation
Specialization
Candidates should have a minimum of 2 years of experience in conference operations and 3 years in a hotel sales role. Strong interpersonal skills and the ability to train staff are essential.
Experience Required
Minimum 2 year(s)
Client Services Consultant - Fordham at Perpetual Limited
Perth, Western Australia, Australia - Full Time
Skills Needed
Customer Service, Office Administration, Microsoft Office, Xero, Communication, Attention To Detail
Specialization
Candidates should have completed secondary education and possess previous experience in customer service or office administration. Proficiency in Microsoft Office and knowledge of Xero are required, along with strong communication skills.
Client Services Manager Specialist at FIS
, , Australia -
Full Time


Start Date

Immediate

Expiry Date

03 Mar, 26

Salary

0.0

Posted On

03 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Client Relationship Management, Financial Management, Service Level Agreements, Billing Management, Problem Solving, Communication Skills, Negotiation Skills, Team Collaboration, Project Management, Service Value Reviews, Client Education, Escalation Management, Trend Analysis, Commitment Oversight, Client Loyalty Process, Strategic Planning

Industry

IT Services and IT Consulting

Description
GENERAL DUTIES & RESPONSIBILITIES • Develops strong working relationships with assigned clients and FIS resources. • Demonstrates financial management and revenue achievement of assigned territory through use of appropriate tools to track accounts receivable, calculate service level credits and billing. • Manages and communicates expectations internally and externally. • Manages the service component of the client relationship. • Conducts service value reviews. • Educates clients on various FIS processes and procedures assisting with awareness, navigation and self-help tools (note: this role is not responsible for opening up requests or being the direct point of contact for support or project related items. • Conducts regularly scheduled status calls with client to discuss important key service topics, to review projects in clients queue and to discuss available service offerings. • Acts as an escalation point between client and request desk. • Reviews variance reports and invoices, conducts periodic billing reviews, ensures credits, write-offs and payments are properly applied, works with assigned clients, managing director/relationship manager or billing team to resolve billing issues and at times functions as a collection agent. • Monitors monthly service level/availability management reports to identify possible trends in service level agreement (SLA) “misses” and contacts appropriate product area if “misses” fall within guidelines of a contractual penalty. • In the event of a contractual penalty, calculates and processes service level credits, informs billing team and notifies client on timing of credit receipt. • Provides oversight on commitment requests including setting up commitment in system, participating in project kickoffs to ensure understanding of project expectations and scope, ensures proper resources are assigned, monitors target dates and ensures billing is accurate and on time. • Identifies additional opportunities to provide more products, services or other resources to customer and refers to managing director/relationship manager. • May participate in business reviews to learn about clients’ strategic direction as well as gain a good understanding of the products and/or services FIS is offering. • Participates in client loyalty process by informing assigned clients of process, encouraging clients to respond to survey information in a timely manner, participating in follow-up discussions and developing action plans to address any negative comments. • Other related duties assigned as needed. EDUCATION REQUIREMENTS Bachelor’s degree in business, computer science or related discipline or the equivalent combination of education, training, or work experience GENERAL KNOWLEDGE, SKILLS & ABILITIES • Communicates ideas both verbally and in written form in a clear, concise, and professional manner • Requires good working knowledge of FIS systems as well as the industries in which FIS competes for business • Ability to understand and apply concepts • Ability to handle projects commensurate with job expectations • Ability to analyze and solve problems using learned techniques and tools • Requires human relations, negotiation and documentation skills • Team skills, including the ability to establish and maintain effective working relationships both internally as well as externally • Flexibility, versatility, dependability FIS JOB LEVEL DESCRIPTION Expert senior professional role. Highly experienced professional with broad financial banking experience, knowledge, and expertise. Manages the service side of the client relationship including effective oversight of client projects and implementations, managing escalations, executing account plan activities, building relationships with clients, and managing the client loyalty process. Acts independently to resolve highly complex issues impacting client satisfaction. Manages strategic, complex clients utilizing a broad depth and breadth of FIS solutions. Participates as a senior member in strategic planning. Negotiates complex processes and issues with all levels of management. Recommends initiatives involving policy change or significant alterations of procedures or practices to eliminate or streamline unnecessary processes to make operations more responsive and client-focused. Demonstrates financial management. Manages revenue achievement for assigned territory through use of appropriate tools to track accounts receivable, calculate service level credits and billing. Conducts service value reviews. Educates clients on various FIS processes and procedures. Leader and expert in their field. May coordinate, guide, or mentor the work of others. Effectively communicates with all levels of technical and non-technical personnel. Typically requires a minimum of fifteen years banking or related financial industry experience. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Responsibilities
The Client Services Manager Specialist develops strong relationships with clients and manages the service component of the client relationship. They are responsible for financial management, conducting service value reviews, and ensuring effective communication between clients and internal teams.
Client Services Manager Specialist at FIS
, , Australia - Full Time
Skills Needed
Client Relationship Management, Financial Management, Service Level Agreements, Billing Management, Problem Solving, Communication Skills, Negotiation Skills, Team Collaboration, Project Management, Service Value Reviews, Client Education, Escalation Management, Trend Analysis, Commitment Oversight, Client Loyalty Process, Strategic Planning
Specialization
A bachelor's degree in business, computer science, or a related discipline is required, along with a minimum of fifteen years of banking or related financial industry experience. Strong communication, negotiation, and problem-solving skills are essential.
Experience Required
Minimum 10 year(s)
Coordinator - Fitness and Services at Hume City Council
Melbourne, Victoria, Australia - Full Time
Skills Needed
Occupational Health & Safety, Equal Employment Opportunity, Staff Leadership, Program Development, Customer Service, Fitness Software, Communication Skills, Stakeholder Liaison, Operational Management, Financial Management, Safety Management, Group Fitness Classes, Gym Operations, Policy Development, Technological Improvements, Budgeting
Specialization
Candidates should have tertiary qualifications related to Physical Education or a relevant fitness certification, along with current First Aid and CPR qualifications. Experience in leisure centre operations and staff management is essential.
Experience Required
Minimum 5 year(s)
Team Lead - Cloud Managed Services at Referrals Only
Sydney, New South Wales, Australia - Full Time
Skills Needed
Aws, Terraform, Ci/Cd, Docker, Kubernetes, Linux, Microsoft Administration, Scripting, Observability, Networking, Security, Azure, Gcp, Sre, Itil, Service Delivery, Client Engagement
Specialization
Strong experience with AWS services and proficiency in Infrastructure as Code tools like Terraform are essential. Proven leadership experience in a managed services environment and strong communication skills are also required.
Experience Required
Minimum 5 year(s)
Coordinator - Fitness and Services at Hume City Council
Melbourne, Victoria, Australia - Full Time
Skills Needed
Occupational Health & Safety, Equal Employment Opportunity, Staff Leadership, Program Development, Customer Service, Fitness Software, Communication Skills, Stakeholder Liaison, Operational Management, Financial Management, Safety Management, Fitness Qualifications, First Aid, Cpr, Technological Improvements, Budgeting
Specialization
Candidates should have tertiary qualifications related to Physical Education or Fitness, along with current First Aid and CPR certifications. Experience in leisure centre operations and staff management is also required.
Experience Required
Minimum 5 year(s)
Manager Triage & Advisory Services at myCareer - NSW Government
Sydney, New South Wales, Australia - Full Time
Skills Needed
Leadership, People Management, Regulatory Frameworks, Triage Processes, Communication, Influencing, Negotiation, Stakeholder Management, Technology, Data Systems, Workflow Efficiency, Regulatory Performance, Resilience, Adaptability, Coaching, Mentoring
Specialization
The ideal candidate should possess strong leadership skills and knowledge of regulatory frameworks. They should also have exceptional communication skills and the ability to leverage technology for improved regulatory performance.
Experience Required
Minimum 5 year(s)
Manager, Payroll & People Services at Aspect
Sydney, New South Wales, Australia - Full Time
Skills Needed
Payroll Management, Human Resources, Data Literacy, Employee Lifecycle Management, Customer Centric Approach, Organizational Skills, Communication Skills, Stakeholder Relationship Management, Remuneration Strategy, Policy Interpretation, Analytical Skills, Design Thinking, Planning Skills, Industrial Relations, Report Development, Process Improvement
Specialization
A tertiary or vocational qualification in payroll, human resources, or a related discipline is essential, along with significant experience in a Payroll Manager role. Candidates should have a strong understanding of employment frameworks and excellent communication and organizational skills.
Experience Required
Minimum 5 year(s)
Analyst II Infrastructure Services at DXC Technology
, , Australia - Full Time
Skills Needed
Mainframe Technology, Ai Integration, Automation, Problem Solving, Performance Tuning, Capacity Planning, Security Controls, Disaster Recovery, Collaboration, Ibm Z/Os, Cics, Ims, Db2, Smp/E, Racf
Specialization
Candidates should have a passion for mainframe technology and AI-driven automation. They should enjoy solving complex problems and be eager to work in a high-impact environment.
Senior Analyst, Transaction Services at BDO in Australia
Sydney, New South Wales, Australia - Full Time
Skills Needed
Financial Analysis, Due Diligence, Report Writing, Research, Modelling, Analytical Skills, Time Management, Communication Skills, Microsoft Excel, Microsoft Powerpoint, Microsoft Word
Specialization
The ideal candidate should have a professional services background with due diligence experience and strong analytical skills. Proficiency in Microsoft Office and pursuing CA or CFA qualifications is preferred.
Experience Required
Minimum 2 year(s)
ACE- Wellbeing Services - Moruya/CG at IRT Group
Eurobodalla Shire Council, New South Wales, Australia - Full Time
Skills Needed
Compassionate Care, Communication Skills, Teamwork, Creativity, Empathy, Activity Planning, Dementia Knowledge
Specialization
Candidates should be willing to work towards a Certificate IV in Leisure and Lifestyle and have a Certificate III in Aged Care or equivalent. A current First Aid Certificate is required, along with excellent communication skills and a passion for supporting older Australians.
Office Services Assistant, Law Firm at Sparke Helmore
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Office Services, Mail Distribution, Reception Cover, Court Deliveries, Function Room Setup, Cleaning, Stocking Kitchens, Team Support
Specialization
Candidates should have experience in a corporate, professional, or legal office environment. The role is suitable for experienced Office Coordinators or Office Assistants looking to advance their careers.
Experience Required
Minimum 2 year(s)
Registered Nurse - Newborn Services at Western Health
, , Australia - Full Time
Skills Needed
Neonatal Intensive Care, Communication Skills, Time Management, Attention To Detail, Family Centred Care, Positive Attitude
Specialization
Candidates must have a minimum of 12 months of NICU or Neonatal HDU nursing experience. A postgraduate certificate in neonatal care is desirable.
Experience Required
Minimum 2 year(s)
Customer Technical Services Analyst at Mastercard
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Problem Solving, Communication, Financial Institutions, Banking, Payments, Technical Support, Account Management, Stakeholder Management, Adaptability, Time Management, Data Analysis, Sql, Jira, Azure, Splunk
Specialization
The ideal candidate should have 2+ years of experience with Financial Institutions, Banking, or Payments and be proficient in English. They should enjoy customer interaction, be flexible to support international time zones, and have eligible work rights for Australia.
Experience Required
Minimum 2 year(s)
Cleaning Services Support Inspector at New South Wales Government
Sydney, New South Wales, Australia - Full Time
Skills Needed
Organisational Skills, Coordination Skills, Attention To Detail, Accuracy In Reporting, Written Communication, Verbal Communication, Digital Systems Proficiency, Teamwork, Service Quality
Specialization
Candidates should have a current driver’s license and a valid Working with Children Check Clearance. A demonstrated understanding of public education values and a commitment to Aboriginal Education Policy is also required.
Principal Building Services Modeller at Aecom USA
, Queensland, Australia - Full Time
Skills Needed
Bim Management, Digital Delivery, Revit, Navisworks, Bim Execution Plans, Digital Engineering Execution Plans, Project Coordination, Mentoring, Client Engagement, Business Development
Specialization
Over 10 years of relevant professional experience in BIM and digital project delivery is required. Proven expertise in Revit-based multidisciplinary project delivery and BIM management is essential.
Experience Required
Minimum 10 year(s)
Divisional Manager Virtual Services at austinheal
Melbourne, Victoria, Australia - Full Time
Skills Needed
Operational Leadership, Strategic Thinking, Clinical Operations, Health Service Management, Budget Management, Consumer Engagement, Pathway Development, Ambulance Coordination, Quality Management, Risk Management, Change Facilitation, Financial Acumen, Critical Care Experience, Annual Operational Planning, Virtual Care Expertise, Collaboration
Specialization
A relevant tertiary level qualification and 5+ years of experience in critical care environments are required. Candidates should demonstrate experience in developing operational plans and leading workplace change.
Experience Required
Minimum 5 year(s)
Server & Storage Services Specialist at fmgl
Perth, Western Australia, Australia - Full Time
Skills Needed
Windows, Linux, Virtualization, Cloud, Data Protection, Backups, Disaster Recovery, Technical Support, Security Best Practices, Enterprise Storage, Networking Fundamentals, Monitoring Tools, Active Directory, Group Policies, Dns, Dhcp
Specialization
Candidates should have over 5 years of experience in server/storage roles and strong knowledge of Windows, Linux, and virtualization technologies. Relevant certifications such as MCSE, VCP, or RHCSA are highly regarded.
Experience Required
Minimum 5 year(s)
Senior Associate, Business Services at Grant Thornton Australia
Sydney, New South Wales, Australia - Full Time
Skills Needed
Taxation, Accounting, Analytical Skills, Critical Thinking, Communication Skills, Organizational Skills, Xero Accounting Software
Specialization
Candidates should have at least 18 months of taxation accounting experience and be CA/CPA/CTA qualified or currently completing such qualifications. Strong communication skills and the ability to manage competing priorities are essential.
Experience Required
Minimum 2 year(s)
Lecturer Community Services (Casual) at Laureate Australia
Melbourne, Victoria, Australia - Full Time
Skills Needed
Community Services, Social Work, Sociology, Social Policy, Teaching Experience, Learning Facilitation, Student Support, Assessment, Course Review, Competency Based Learning, Instructional Strategies, Collaboration, Continuous Professional Development, Learning Management System, Engagement, Industry Insights
Specialization
Candidates must have a PhD or Doctoral qualification related to Community Services and at least 5 years of relevant work experience in the sector. Higher education teaching experience and familiarity with ACWA requirements are preferred.
Experience Required
Minimum 5 year(s)
Conference & Events Services Manager at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Client Relationship Management, Event Planning, Communication Skills, Organizational Skills, Sales Skills, Team Development, Industry Awareness, Numeracy Skills, Upselling, Time Management, Stress Management, Marketing Development, Interpersonal Skills, Professional Image, Tactful Communication, Proposal Preparation
Specialization
Candidates should have a minimum of 2 years of experience in conference operations and 3 years in a hotel sales role. Strong interpersonal skills and the ability to train staff are essential.
Experience Required
Minimum 2 year(s)
Client Services Consultant - Fordham at Perpetual Limited
Perth, Western Australia, Australia - Full Time
Skills Needed
Customer Service, Office Administration, Microsoft Office, Xero, Communication, Attention To Detail
Specialization
Candidates should have completed secondary education and possess previous experience in customer service or office administration. Proficiency in Microsoft Office and knowledge of Xero are required, along with strong communication skills.
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