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Senior Application Specialist at Careers @ MUFG Pension & Market Services
Parramatta, New South Wales, Australia - Full Time
Skills Needed
Application Production Support, Incident Management, Root Cause Analysis, It Service Management, Change Control, Operational Governance, Risk Management, Stakeholder Management, Technical Stewardship, System Remediation, Platform Design, Mentoring
Specialization
Requires significant experience supporting business-critical administration platforms within regulated financial services, specifically superannuation or insurance. Must demonstrate strong technical capability in production support, operational governance, and the ability to mentor peers through influence.
Experience Required
Minimum 10 year(s)
Client Enablement Manager at Careers @ MUFG Pension & Market Services
Parramatta, New South Wales, Australia - Full Time
Skills Needed
Project Management, Business Analysis, Client Relationship Management, Stakeholder Management, Requirements Gathering, Financial Services, Superannuation, Regulatory Compliance, Risk Management, Strategic Planning, Product Enablement, Change Management, Communication Skills, Prioritization, Time Management, Delivery Assurance
Specialization
Candidates must have a minimum of 5 years of project methodology experience within the financial services industry. Strong skills in client relationship management, requirements gathering, and the ability to manage multiple initiatives concurrently are essential.
Experience Required
Minimum 5 year(s)
Technical Analyst, Data Solutions at Careers @ MUFG Pension & Market Services
Parramatta, New South Wales, Australia - Full Time
Skills Needed
Oracle Sql, Pl/Sql, Technical Analysis, Data Rectification, Root Cause Analysis, Superannuation, Pensions, Servicenow, Jira, Data Integrity, Stakeholder Management, Problem Solving, Troubleshooting, Data Quality, Technical Documentation, Incident Investigation
Specialization
Requires over 5 years of experience as a Technical Analyst in the Superannuation/Pension industry and 7+ years of hands-on Oracle SQL/PL-SQL experience. Strong analytical skills and a tertiary qualification in IT or a related discipline are highly regarded.
Experience Required
Minimum 5 year(s)
Case Manager at Careers @ MUFG Pension & Market Services
Melbourne, Victoria, Australia - Full Time
Skills Needed
Claims Management, Communication, Attention To Detail, Empathy, Problem Solving, Workflow Management, Relationship Building, Insurance Knowledge, Compliance, Decision Making, Active Listening, Professionalism, Time Management, Investigation, Stakeholder Management
Specialization
Candidates should have a sound understanding of relevant legislation, compliance requirements, and industry practices, along with strong communication and problem-solving skills. Prior experience in Group Life insurance and relevant tertiary qualifications in insurance, financial services, or related disciplines are considered desirable.
Experience Required
Minimum 2 year(s)
Business Support Officer - Accounts at Manpower Services (New Zealand) Pty Ltd.
Sydney, New South Wales, Australia - Full Time
Skills Needed
N/A
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Delivery Performance & Initiatives Lead at Careers @ MUFG Pension & Market Services
Melbourne, Victoria, Australia - Full Time
Skills Needed
Delivery Assurance, Quality Management, Release Management, Agile, Devops, Sdlc, Risk Management, Stakeholder Engagement, Continuous Improvement, Analytical Capability, Governance, Compliance, Kpi Frameworks, Coaching, Performance Dashboards, Post Implementation Reviews
Specialization
Requires over 5 years of experience in delivery assurance, quality management, or Agile/DevOps environments within regulated industries. Candidates should possess strong analytical skills and the ability to influence senior stakeholders without direct authority.
Experience Required
Minimum 5 year(s)
Customer Service Officer, CM at Careers @ MUFG Pension & Market Services
Parramatta, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Verbal Communication, Written Communication, Problem Solving, Ms Office, Technical Support, Conflict Resolution, Attention To Detail, Financial Services Knowledge, Empathy, Resilience, Time Management
Specialization
Requires strong communication skills, intermediate computer literacy, and the ability to handle sensitive calls under pressure. Previous experience in customer service or financial services is highly desirable.
Administrator – Share Trading & Trustee Operations at Careers @ MUFG Pension & Market Services
Sydney, New South Wales, Australia - Full Time
Skills Needed
Share Trading, Settlement Processing, Reconciliation, Regulatory Compliance, Stakeholder Communication, Data Analysis, Microsoft Excel, Microsoft Word, Financial Services, Risk Management, Time Management, Attention To Detail, Process Improvement, Documentation Maintenance, Reporting
Specialization
Candidates should have experience in banking, brokerage, or share registry environments with a strong understanding of trade processing operations. Proficiency in Microsoft Office and the ability to manage detailed processes with high accuracy are essential for this role.
Experience Required
Minimum 2 year(s)
Data Analyst, Service Integrity at Careers @ MUFG Pension & Market Services
Melbourne, Victoria, Australia - Full Time
Skills Needed
Sql, Python, R, Microsoft Excel, Vba, Power Bi, Data Analysis, Statistical Analysis, Risk Management, Reporting, Data Visualization, Automation, Problem Solving, Stakeholder Engagement, Financial Services, Superannuation
Specialization
Candidates must hold a degree in Data Science, Statistics, Computer Science, or a related field and possess at least 2 years of experience with SQL. Proficiency in data analysis tools such as Python, R, and Excel, along with strong analytical and communication skills, is required.
Experience Required
Minimum 2 year(s)
Maintenance Coordinator at Manpower Services (New Zealand) Pty Ltd.
Sydney, New South Wales, Australia - Full Time
Skills Needed
N/A
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Claims Support Officer at Careers @ MUFG Pension & Market Services
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Claims Processing, Empathetic Communication, Financial Services, Superannuation, Life Insurance, Data Entry, Conflict Resolution, Problem Solving, Professionalism, Time Management, Attention To Detail, Verbal Communication, Written Communication, Team Collaboration, Resilience
Specialization
Requires strong customer service experience and a genuine interest in life insurance or superannuation. Candidates must possess excellent communication skills, empathy, and the ability to work effectively in a structured, high-volume environment.
Field Service Engineer - Electron Microscopy at THERMO FISHER BIOPHARMA SERVICES PTE LTD
Melbourne, Victoria, Australia - Full Time
Skills Needed
Installation, Maintenance, Repair, Technical Support, Troubleshooting, Alignment, Ultra High Vacuum Systems, High Voltage Electronics, Electro Mechanical Systems, Diagnostic Abilities, Problem Solving, Interpersonal Communication, Customer Relationship Building, Technical Documentation Interpretation, Windows Operating Systems, Networking
Specialization
Candidates must possess either an Advanced Degree plus 3 years of experience or a Bachelor's Degree plus 5 years of experience in installing, troubleshooting, and repairing sophisticated analytical instruments, preferably in Electronics, Physics, or Engineering. Required expertise includes ultra-high vacuum systems, high voltage electronics, and strong diagnostic skills, along with the ability to travel 25-50%.
Experience Required
Minimum 2 year(s)
AML Investor Onboarding Lead at Careers @ MUFG Pension & Market Services
Parramatta, New South Wales, Australia - Full Time
Skills Needed
Aml, Kyc, Investor Onboarding, Client Facing, Financial Crime Risk, Aml/Ctf, Compliance, Investigations, Customer Due Diligence, Enhanced Customer Due Diligence, Pep Screening, Sanction Screening, Suspicious Matter Reports, Tax Residency Determination, Risk Mitigation, Client Management
Specialization
Candidates must possess over 5 years of experience in Australian AML/KYC operational due diligence or compliance roles, ideally within financial or fund services, coupled with contemporary AML/CTF experience and a strong understanding of Australian AML/CTF regulations. Strong interpersonal, analytical, client management, communication, time management, and organizational skills are essential, along with technical proficiency in AML monitoring software.
Experience Required
Minimum 5 year(s)
Case Manager Relationships at Careers @ MUFG Pension & Market Services
Melbourne, Victoria, Australia - Full Time
Skills Needed
Case Management, Claim Management, Stakeholder Liaison, Communication, Empathy, Problem Solving, Prioritization, Ownership, Time Management, Relationship Building, Active Listening, Continuous Improvement, Document Management, Teamwork, Analytical Skills, Microsoft Office
Specialization
Candidates must possess group insurance knowledge, particularly concerning various claim types, along with analytical and problem-solving skills. A minimum of one year of case management or assessment experience in group life claims or equivalent personal injury assessment is required, alongside strong customer service and communication abilities.
Head of Fund Operations at Careers @ MUFG Pension & Market Services
Parramatta, New South Wales, Australia - Full Time
Skills Needed
Fund Accounting, Investment Operations, People Leadership, Project Management, Client Relationship Management, Risk Management, Performance And Attribution, Resource Planning, Budget Management, Corporate Actions, Trade Settlement, Cash Reconciliation, Taxation, Accounting Standards, Stakeholder Management, Strategic Planning
Specialization
Requires 15-20 years of experience in fund accounting and at least 5 years of staff management experience. Candidates must be CA/CPA qualified with strong leadership, project management, and client service skills.
Experience Required
Minimum 10 year(s)
Technical Analyst at Careers @ MUFG Pension & Market Services
Parramatta, New South Wales, Australia - Full Time
Skills Needed
Technical Analysis, System Design, Sql, Xml, Web Services, Documentation, Communication, Problem Solving, Stakeholder Management, Functional Specifications, Sdlc, Root Cause Analysis, Data Mapping, Process Improvement, Collaboration, Time Management
Specialization
Candidates should have at least 5 years of experience in a Technical Analyst role or equivalent, with a strong understanding of system design and technical analysis. Knowledge in Superannuation, Insurance, and Managed Funds is highly desirable, along with proficiency in SQL, XML, and web service designs.
Experience Required
Minimum 5 year(s)
Financial Adviser at Careers @ MUFG Pension & Market Services
Melbourne, Victoria, Australia - Full Time
Skills Needed
Financial Advice, Superannuation Knowledge, Retirement Planning, Client Relationship Management, Compliance, Analytical Capability, Communication Skills, Emotional Intelligence, Fact Finding, Regulatory Adherence, Kpi Management, Intrafund Advice
Specialization
Must be registered on the ASIC Financial Adviser Register (FAR) and be RG146 compliant with evidence of CPD. Requires strong technical knowledge of superannuation and experience managing high volumes of booked advice calls.
Experience Required
Minimum 5 year(s)
Fund Administrator at Careers @ MUFG Pension & Market Services
Parramatta, New South Wales, Australia - Full Time
Skills Needed
Fund Administration, Unit Pricing, Nav Calculation, Portfolio Reconciliation, Corporate Actions, Trade Settlement, Cash Forecasting, Performance Reporting, Relationship Management, Risk Management, Compliance Monitoring, Microsoft Excel, Stakeholder Management, Investment Operations, Financial Reporting, Audit Liaison
Specialization
Requires 1-2 years of experience in custody, fund administration, or fund management. CA/CPA qualification is preferred, along with proficiency in Microsoft Office and strong interpersonal skills.
Experience Required
Minimum 2 year(s)
Complaints Officer at Careers @ MUFG Pension & Market Services
Melbourne, Victoria, Australia - Full Time
Skills Needed
Complaints Management, Customer Resolution, Stakeholder Engagement, Root Cause Analysis, Written Communication, Verbal Communication, Problem Solving, Analytical Thinking, Conflict Resolution, Attention To Detail, Organizational Skills, Compliance Management
Specialization
Proven experience in complaints or customer resolutions within a regulated environment. Requires strong communication skills, resilience, and a solutions-focused mindset to handle complex customer situations.
Experience Required
Minimum 2 year(s)
Senior Project Manager at Careers @ MUFG Pension & Market Services
Parramatta, New South Wales, Australia - Full Time
Skills Needed
Project Management, Strategic Planning, Risk Management, Stakeholder Management, Governance, Financial Services, Leadership, Budget Management, Critical Thinking, Cross Functional Delivery, Change Management, Reporting, Superannuation, Wealth Management, Insurance, Documentation
Specialization
Candidates must have over 12 years of experience in managing large, complex projects, preferably within the financial services sector. Strong proficiency in core project management disciplines, stakeholder engagement, and formal documentation is essential for this role.
Experience Required
Minimum 10 year(s)
Senior Application Specialist at Careers @ MUFG Pension & Market Services
Parramatta, New South Wales, Australia -
Full Time


Start Date

Immediate

Expiry Date

19 Aug, 26

Salary

0.0

Posted On

21 May, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Application Production Support, Incident Management, Root Cause Analysis, IT Service Management, Change Control, Operational Governance, Risk Management, Stakeholder Management, Technical Stewardship, System Remediation, Platform Design, Mentoring

Industry

Financial Services

Description
About the role Working as a senior contributor within Administration Platforms, this role is responsible for ensuring the stability, availability, and effective operation of MUFG’s administration platforms across Australia and Hong Kong. The role provides deep technical expertise and production support across the application lifecycle, acting as a trusted escalation point for complex incidents, root cause analysis, and data or system integrity issues.   The Senior Application Specialist is actively involved in the assessment and design of solutions for large or complex changes, providing input to ensure solutions are operationally sound, supportable, resilient, and aligned to production and control requirements.   The role contributes to the continuous improvement of platform reliability, support processes, and controls, while collaborating closely with technology, operations, vendors, and regional stakeholders. Leadership is provided through influence, mentoring, and knowledge sharing.   ****Permanent role | Open to Parramatta location ***     Key Accountabilities and main responsibilities Strategic Focus  * Provide senior technical stewardship for MUFG’s administration platforms across Australia and Hong Kong, ensuring platforms remain stable, secure, scalable, and fit for purpose. * Act as a trusted subject matter expert for administration platforms, contributing to strategic decisions relating to platform support models, resilience, and long term sustainability. * Ensure production support activities align with MUFG’s technology strategy, operational priorities, and regulatory obligations across regional environments. * Proactively identify systemic risks, technical debt, and recurring issues within administration platforms, and contribute to strategies to reduce incidents and improve overall platform health. * Partner with architecture, development, operations, and vendor teams to ensure platform changes and enhancements are supportable, well controlled, and production ready. * Contribute to the continuous improvement of support processes, tooling, automation, and monitoring to improve service quality, efficiency, and responsiveness. * Support regional harmonisation of support practices across AU and HK to deliver consistent, high quality outcomes for stakeholders and clients. * Promote strong production governance by ensuring incidents, problems, and changes are analysed, documented, and managed in line with MUFG standards and frameworks. * Provide strategic input into platform lifecycle planning, including upgrades, remediation initiatives, and supportability considerations for future change. * Act as a senior technical reference point within Administration Platforms, providing leadership through influence, mentoring, and knowledge sharing to uplift team capability. * Take end to end ownership of tasks and their resolution.  Operational Management  * Act as an escalation point for platform related issues, working closely with development teams, operations, vendors, and regional stakeholders to restore service and minimise business impact. * Be actively involved in the assessment and design of solutions for large or complex changes, providing input to ensure solutions are operationally sound, supportable, resilient, and aligned to production and control requirements. * Support the assessment and implementation of application fixes, configuration changes, and platform enhancements, ensuring solutions are production ready, supportable, and aligned to agreed standards and controls. * Provide senior level production support for administration platforms across Australia and Hong Kong, including investigation, triage, resolution, and root cause analysis of complex incidents and data or system integrity issues. * Maintain accurate documentation, records, and knowledge artefacts relating to incidents, known issues, support procedures, and platform behaviours to strengthen operational resilience and service quality. * Liaise with internal and external stakeholders to provide consultation from both a business and a technical viewpoint in order to assist in the definition of business requirements, tender responses and Proof of Concept projects  People Leadership  * Act as a senior role model within Administration Platforms by demonstrating strong ownership, accountability, and professionalism in the delivery of production support outcomes. * Provide mentoring, guidance, and informal coaching to team members, sharing deep platform knowledge and best practices to build technical capability and support consistency across AU and HK teams. * Contribute to knowledge transfer and capability uplift by producing and reviewing support documentation, runbooks, and technical guidance for administration platforms. * Foster effective collaboration across application support, development, operations, and vendor teams by building trusted relationships and promoting constructive, solution focused engagement. Governance & Risk  * Ensure administration platform support activities are performed in accordance with MUFG policies, standards, and control frameworks, including change, incident, problem, and access management requirements. * Contribute to the identification, documentation, and management of application related risks, issues, and control gaps, escalating material risks to appropriate stakeholders when required. * Support internal and external audits by providing accurate information, evidence, and subject matter input relating to administration platforms, production incidents, and support processes. * Promote strong risk and control awareness within Administration Platforms by adhering to established procedures, maintaining high quality documentation, and embedding lessons learned from incidents and reviews.   Experience & Personal Attributes * Significant experience supporting complex, business critical administration platforms within regulated financial services environments, preferably superannuation or insurance. * Strong technical capability in application production support, including incident management, root cause analysis, data or system remediation, and operational problem solving. * Demonstrated ability to work effectively across the full application lifecycle, partnering with development, operations, vendors, and business stakeholders to deliver stable production outcomes. * Proven experience operating in high availability, multi region environments, with the ability to coordinate and support platforms across Australia and Hong Kong. * Sound understanding of IT service management, change control, and operational governance principles, with a strong appreciation for risk, controls, and audit requirements. * Ability to analyse complex technical and business issues, exercise sound judgement, and communicate clear, practical recommendations to a range of technical and non technical stakeholders. * Strong ownership mindset, with a proactive approach to continuous improvement, documentation quality, and knowledge sharing. * Demonstrated capability to mentor and support peers through influence and collaboration, without formal people management responsibility. * Highly adaptable, self motivated, and resilient, with the flexibility to respond to production issues and changing business priorities as required.   Some of our Employment Benefits * Flexible and Hybrid Working – enabling our employees to work in the office and at home * Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave * Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.  * Talent Referral Program * Salary Sacrificing via Superannuation * Employee Assistance Program * Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support * Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft! * Novated Car Leasing   Culture at MUFG Pension & Market Services We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.   How to apply Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role. Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening checks including police and employment history prior to commencement of employment. MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly.  Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.  A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights. Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate. By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients. MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values. We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.   We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities. Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.
Responsibilities
Responsible for the stability, availability, and operation of administration platforms across Australia and Hong Kong. Acts as a senior technical escalation point for complex incidents and contributes to the design of resilient, operationally sound solutions.
Senior Application Specialist at Careers @ MUFG Pension & Market Services
Parramatta, New South Wales, Australia - Full Time
Skills Needed
Application Production Support, Incident Management, Root Cause Analysis, It Service Management, Change Control, Operational Governance, Risk Management, Stakeholder Management, Technical Stewardship, System Remediation, Platform Design, Mentoring
Specialization
Requires significant experience supporting business-critical administration platforms within regulated financial services, specifically superannuation or insurance. Must demonstrate strong technical capability in production support, operational governance, and the ability to mentor peers through influence.
Experience Required
Minimum 10 year(s)
Client Enablement Manager at Careers @ MUFG Pension & Market Services
Parramatta, New South Wales, Australia - Full Time
Skills Needed
Project Management, Business Analysis, Client Relationship Management, Stakeholder Management, Requirements Gathering, Financial Services, Superannuation, Regulatory Compliance, Risk Management, Strategic Planning, Product Enablement, Change Management, Communication Skills, Prioritization, Time Management, Delivery Assurance
Specialization
Candidates must have a minimum of 5 years of project methodology experience within the financial services industry. Strong skills in client relationship management, requirements gathering, and the ability to manage multiple initiatives concurrently are essential.
Experience Required
Minimum 5 year(s)
Technical Analyst, Data Solutions at Careers @ MUFG Pension & Market Services
Parramatta, New South Wales, Australia - Full Time
Skills Needed
Oracle Sql, Pl/Sql, Technical Analysis, Data Rectification, Root Cause Analysis, Superannuation, Pensions, Servicenow, Jira, Data Integrity, Stakeholder Management, Problem Solving, Troubleshooting, Data Quality, Technical Documentation, Incident Investigation
Specialization
Requires over 5 years of experience as a Technical Analyst in the Superannuation/Pension industry and 7+ years of hands-on Oracle SQL/PL-SQL experience. Strong analytical skills and a tertiary qualification in IT or a related discipline are highly regarded.
Experience Required
Minimum 5 year(s)
Case Manager at Careers @ MUFG Pension & Market Services
Melbourne, Victoria, Australia - Full Time
Skills Needed
Claims Management, Communication, Attention To Detail, Empathy, Problem Solving, Workflow Management, Relationship Building, Insurance Knowledge, Compliance, Decision Making, Active Listening, Professionalism, Time Management, Investigation, Stakeholder Management
Specialization
Candidates should have a sound understanding of relevant legislation, compliance requirements, and industry practices, along with strong communication and problem-solving skills. Prior experience in Group Life insurance and relevant tertiary qualifications in insurance, financial services, or related disciplines are considered desirable.
Experience Required
Minimum 2 year(s)
Business Support Officer - Accounts at Manpower Services (New Zealand) Pty Ltd.
Sydney, New South Wales, Australia - Full Time
Skills Needed
N/A
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Delivery Performance & Initiatives Lead at Careers @ MUFG Pension & Market Services
Melbourne, Victoria, Australia - Full Time
Skills Needed
Delivery Assurance, Quality Management, Release Management, Agile, Devops, Sdlc, Risk Management, Stakeholder Engagement, Continuous Improvement, Analytical Capability, Governance, Compliance, Kpi Frameworks, Coaching, Performance Dashboards, Post Implementation Reviews
Specialization
Requires over 5 years of experience in delivery assurance, quality management, or Agile/DevOps environments within regulated industries. Candidates should possess strong analytical skills and the ability to influence senior stakeholders without direct authority.
Experience Required
Minimum 5 year(s)
Customer Service Officer, CM at Careers @ MUFG Pension & Market Services
Parramatta, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Verbal Communication, Written Communication, Problem Solving, Ms Office, Technical Support, Conflict Resolution, Attention To Detail, Financial Services Knowledge, Empathy, Resilience, Time Management
Specialization
Requires strong communication skills, intermediate computer literacy, and the ability to handle sensitive calls under pressure. Previous experience in customer service or financial services is highly desirable.
Administrator – Share Trading & Trustee Operations at Careers @ MUFG Pension & Market Services
Sydney, New South Wales, Australia - Full Time
Skills Needed
Share Trading, Settlement Processing, Reconciliation, Regulatory Compliance, Stakeholder Communication, Data Analysis, Microsoft Excel, Microsoft Word, Financial Services, Risk Management, Time Management, Attention To Detail, Process Improvement, Documentation Maintenance, Reporting
Specialization
Candidates should have experience in banking, brokerage, or share registry environments with a strong understanding of trade processing operations. Proficiency in Microsoft Office and the ability to manage detailed processes with high accuracy are essential for this role.
Experience Required
Minimum 2 year(s)
Data Analyst, Service Integrity at Careers @ MUFG Pension & Market Services
Melbourne, Victoria, Australia - Full Time
Skills Needed
Sql, Python, R, Microsoft Excel, Vba, Power Bi, Data Analysis, Statistical Analysis, Risk Management, Reporting, Data Visualization, Automation, Problem Solving, Stakeholder Engagement, Financial Services, Superannuation
Specialization
Candidates must hold a degree in Data Science, Statistics, Computer Science, or a related field and possess at least 2 years of experience with SQL. Proficiency in data analysis tools such as Python, R, and Excel, along with strong analytical and communication skills, is required.
Experience Required
Minimum 2 year(s)
Maintenance Coordinator at Manpower Services (New Zealand) Pty Ltd.
Sydney, New South Wales, Australia - Full Time
Skills Needed
N/A
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Claims Support Officer at Careers @ MUFG Pension & Market Services
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Claims Processing, Empathetic Communication, Financial Services, Superannuation, Life Insurance, Data Entry, Conflict Resolution, Problem Solving, Professionalism, Time Management, Attention To Detail, Verbal Communication, Written Communication, Team Collaboration, Resilience
Specialization
Requires strong customer service experience and a genuine interest in life insurance or superannuation. Candidates must possess excellent communication skills, empathy, and the ability to work effectively in a structured, high-volume environment.
Field Service Engineer - Electron Microscopy at THERMO FISHER BIOPHARMA SERVICES PTE LTD
Melbourne, Victoria, Australia - Full Time
Skills Needed
Installation, Maintenance, Repair, Technical Support, Troubleshooting, Alignment, Ultra High Vacuum Systems, High Voltage Electronics, Electro Mechanical Systems, Diagnostic Abilities, Problem Solving, Interpersonal Communication, Customer Relationship Building, Technical Documentation Interpretation, Windows Operating Systems, Networking
Specialization
Candidates must possess either an Advanced Degree plus 3 years of experience or a Bachelor's Degree plus 5 years of experience in installing, troubleshooting, and repairing sophisticated analytical instruments, preferably in Electronics, Physics, or Engineering. Required expertise includes ultra-high vacuum systems, high voltage electronics, and strong diagnostic skills, along with the ability to travel 25-50%.
Experience Required
Minimum 2 year(s)
AML Investor Onboarding Lead at Careers @ MUFG Pension & Market Services
Parramatta, New South Wales, Australia - Full Time
Skills Needed
Aml, Kyc, Investor Onboarding, Client Facing, Financial Crime Risk, Aml/Ctf, Compliance, Investigations, Customer Due Diligence, Enhanced Customer Due Diligence, Pep Screening, Sanction Screening, Suspicious Matter Reports, Tax Residency Determination, Risk Mitigation, Client Management
Specialization
Candidates must possess over 5 years of experience in Australian AML/KYC operational due diligence or compliance roles, ideally within financial or fund services, coupled with contemporary AML/CTF experience and a strong understanding of Australian AML/CTF regulations. Strong interpersonal, analytical, client management, communication, time management, and organizational skills are essential, along with technical proficiency in AML monitoring software.
Experience Required
Minimum 5 year(s)
Case Manager Relationships at Careers @ MUFG Pension & Market Services
Melbourne, Victoria, Australia - Full Time
Skills Needed
Case Management, Claim Management, Stakeholder Liaison, Communication, Empathy, Problem Solving, Prioritization, Ownership, Time Management, Relationship Building, Active Listening, Continuous Improvement, Document Management, Teamwork, Analytical Skills, Microsoft Office
Specialization
Candidates must possess group insurance knowledge, particularly concerning various claim types, along with analytical and problem-solving skills. A minimum of one year of case management or assessment experience in group life claims or equivalent personal injury assessment is required, alongside strong customer service and communication abilities.
Head of Fund Operations at Careers @ MUFG Pension & Market Services
Parramatta, New South Wales, Australia - Full Time
Skills Needed
Fund Accounting, Investment Operations, People Leadership, Project Management, Client Relationship Management, Risk Management, Performance And Attribution, Resource Planning, Budget Management, Corporate Actions, Trade Settlement, Cash Reconciliation, Taxation, Accounting Standards, Stakeholder Management, Strategic Planning
Specialization
Requires 15-20 years of experience in fund accounting and at least 5 years of staff management experience. Candidates must be CA/CPA qualified with strong leadership, project management, and client service skills.
Experience Required
Minimum 10 year(s)
Technical Analyst at Careers @ MUFG Pension & Market Services
Parramatta, New South Wales, Australia - Full Time
Skills Needed
Technical Analysis, System Design, Sql, Xml, Web Services, Documentation, Communication, Problem Solving, Stakeholder Management, Functional Specifications, Sdlc, Root Cause Analysis, Data Mapping, Process Improvement, Collaboration, Time Management
Specialization
Candidates should have at least 5 years of experience in a Technical Analyst role or equivalent, with a strong understanding of system design and technical analysis. Knowledge in Superannuation, Insurance, and Managed Funds is highly desirable, along with proficiency in SQL, XML, and web service designs.
Experience Required
Minimum 5 year(s)
Financial Adviser at Careers @ MUFG Pension & Market Services
Melbourne, Victoria, Australia - Full Time
Skills Needed
Financial Advice, Superannuation Knowledge, Retirement Planning, Client Relationship Management, Compliance, Analytical Capability, Communication Skills, Emotional Intelligence, Fact Finding, Regulatory Adherence, Kpi Management, Intrafund Advice
Specialization
Must be registered on the ASIC Financial Adviser Register (FAR) and be RG146 compliant with evidence of CPD. Requires strong technical knowledge of superannuation and experience managing high volumes of booked advice calls.
Experience Required
Minimum 5 year(s)
Fund Administrator at Careers @ MUFG Pension & Market Services
Parramatta, New South Wales, Australia - Full Time
Skills Needed
Fund Administration, Unit Pricing, Nav Calculation, Portfolio Reconciliation, Corporate Actions, Trade Settlement, Cash Forecasting, Performance Reporting, Relationship Management, Risk Management, Compliance Monitoring, Microsoft Excel, Stakeholder Management, Investment Operations, Financial Reporting, Audit Liaison
Specialization
Requires 1-2 years of experience in custody, fund administration, or fund management. CA/CPA qualification is preferred, along with proficiency in Microsoft Office and strong interpersonal skills.
Experience Required
Minimum 2 year(s)
Complaints Officer at Careers @ MUFG Pension & Market Services
Melbourne, Victoria, Australia - Full Time
Skills Needed
Complaints Management, Customer Resolution, Stakeholder Engagement, Root Cause Analysis, Written Communication, Verbal Communication, Problem Solving, Analytical Thinking, Conflict Resolution, Attention To Detail, Organizational Skills, Compliance Management
Specialization
Proven experience in complaints or customer resolutions within a regulated environment. Requires strong communication skills, resilience, and a solutions-focused mindset to handle complex customer situations.
Experience Required
Minimum 2 year(s)
Senior Project Manager at Careers @ MUFG Pension & Market Services
Parramatta, New South Wales, Australia - Full Time
Skills Needed
Project Management, Strategic Planning, Risk Management, Stakeholder Management, Governance, Financial Services, Leadership, Budget Management, Critical Thinking, Cross Functional Delivery, Change Management, Reporting, Superannuation, Wealth Management, Insurance, Documentation
Specialization
Candidates must have over 12 years of experience in managing large, complex projects, preferably within the financial services sector. Strong proficiency in core project management disciplines, stakeholder engagement, and formal documentation is essential for this role.
Experience Required
Minimum 10 year(s)
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