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Guest Services Officer at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Administration, Financial Procedures, Telephone Etiquette, Room Management, Checklists, Loyalty Programs, Team Morale, Cashier Closing, Confidentiality, Promoting Activities, Rate Management, Fidelio System, Overbooking Assistance, Logbook Management, Equipment Usage
Specialization
The job requires knowledge of hotel operations and customer service skills. Familiarity with financial procedures and the ability to maintain confidentiality are also important.
Human Services Floater at To The Rescue
Cedar Rapids, Iowa, United States - Full Time
Skills Needed
Communication Proficiency, Patience, Writing Skills, Logical Thinking, Privacy Laws Knowledge, Crisis Intervention
Specialization
A high school diploma or GED is required, along with a valid driver's license and a clean driving record. Candidates must also be at least 21 years old and possess strong communication and writing skills.
Patient Services Clerk at St Vincents Health Network Sydney Public Hospital
, , Australia - Full Time
Skills Needed
Administration Experience, Medical Terminology, Health Fund Billing, Patient Administration Systems, Communication Skills, Teamwork, Computer Skills, Customer Service Skills
Specialization
Previous administration experience in a health setting is required, along with knowledge of medical terminology and patient administration systems. Strong communication skills and the ability to work independently in a multidisciplinary team are essential.
Cleaning Services Lead at New South Wales Government
Bathurst, New South Wales, Australia - Full Time
Skills Needed
Contract Management, Compliance Monitoring, Stakeholder Engagement, Organisational Skills, Analytical Skills, Communication Skills, Problem Solving, Data Interpretation, Performance Tracking, Service Delivery Monitoring, Whs Knowledge, Industrial Relations Knowledge, Continuous Improvement, Record Keeping, Inspection Coordination, Community Impact
Specialization
Candidates should have relevant tertiary qualifications or equivalent experience in contract management or facilities management. A current Working with Children Check Clearance and a commitment to public education and safety are also required.
Experience Required
Minimum 5 year(s)
Guest Services Manager at Marriott Residence Inn Auburn Lewiston Maine
Singapore, , Singapore - Full Time
Skills Needed
Guest Relations, Customer Service, Team Leadership, Conflict Resolution, Communication, Financial Management, Employee Training, Problem Solving, Operational Management, Coaching, Interpersonal Skills, Recognition, Hospitality Skills, Performance Monitoring, Employee Development, Service Improvement
Specialization
Candidates must have a high school diploma or GED with 2 years of experience in guest services, or a 2-year degree in a related field with no work experience required. Strong interpersonal and communication skills are essential for leading teams and ensuring exceptional customer service.
Experience Required
Minimum 2 year(s)
Theater Guest Services at IPIC Theaters
Boca Raton, Florida, United States - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Point Of Sale Systems, Time Management, Problem Solving, Sales, Hospitality, Multitasking, Relationship Building, Payment Processing, Mentoring, Knowledge Of Movie Times, Seating Arrangements, Guest Engagement, Farewell Techniques
Specialization
Candidates should have a minimum of 6 months experience in food service, hospitality, or sales, with point of sale system experience recommended. The ability to work collaboratively in a fast-paced environment and communicate effectively is essential.
Guest Services Officer at Accor
Singapore, , Singapore - Full Time
Skills Needed
Customer Service, Communication Skills, Cash Handling, Teamwork, Attention To Detail, Problem Solving, Hospitality Knowledge, Guest Relations, Upselling, Confidentiality, Emergency Procedures, Professional Grooming, Time Management, Adaptability, Multilingual Skills, Training Ability
Specialization
Candidates should have a secondary/high school education and good proficiency in English, with additional languages being an advantage. No prior experience is required as training will be provided, but strong communication and customer service skills are essential.
Guest Services Officer at Accor
Singapore, , Singapore - Full Time
Skills Needed
Customer Service, Interpersonal Skills, Communication Skills, Conflict Resolution, Teamwork, Professionalism, Guest Relations, Problem Solving, Attention To Detail, Knowledge Of Hotel Facilities, Room Security, Emergency Procedures, Information Provision, Reservation Management, Up Selling, Cultural Awareness
Specialization
Candidates should possess strong interpersonal skills and the ability to handle conflict professionally. A good command of the English language and a passion for serving guests are essential.
Guest Services Captain at Western Golf Properties LLC
Henderson, Nevada, United States - Full Time
Skills Needed
Guest Services, Team Leadership, Customer Service, Communication Skills, Golf Operations, Safety Protocols, Training, Coaching, Equipment Maintenance, Tournament Operations, Pace Of Play Etiquette, Problem Solving, Logistics Coordination, Time Management, Physical Stamina, Attention To Detail
Specialization
Candidates should have 1-3 years of experience in golf operations or hospitality, with proven team leadership skills and strong customer service abilities. A valid driver's license and the ability to work outdoors in various weather conditions are also required.
Experience Required
Minimum 2 year(s)
Manager, Fund Services at VISTRA CORPORATE TRUST SINGAPORE LTD
, , Australia - Full Time
Skills Needed
Project Management, Aasb Accounting Standards, Fund Investment Structures, Resilience, Multi Tasking, Problem Solving, Communication, Financial Control, Financial Reporting, Entity Management, Audit Management, Vendor Management, Ap Payment Function, Expense Management, Entity Governance, Sla Management
Specialization
Candidates must possess strong project management skills and deep knowledge of AASB Accounting standards, ideally with experience in Australian Fund investment structures. The role requires high resilience, excellent problem-solving abilities, and strong communication skills for managing stakeholders, clients, and auditors.
Experience Required
Minimum 5 year(s)
Cleaning Services Lead at New South Wales Government
Sydney, New South Wales, Australia - Full Time
Skills Needed
Organisational Skills, Analytical Skills, Record Keeping, Data Interpretation, Reporting, Communication Skills, Stakeholder Engagement, Coordination, Inspection, Assurance Documentation, Performance Reviews, Compliance, Contract Management, Service Delivery Monitoring, Whs, Industrial Relations
Specialization
Candidates must be motivated, detail-oriented professionals with practical contract management understanding and a proactive approach to compliance across a large geographic area. Essential requirements include relevant tertiary qualifications and/or equivalent experience in contract or facilities management, along with a valid Working with Children Check Clearance.
Experience Required
Minimum 5 year(s)
Fleet Services Advisor at Trimac Transportation & Family of Companies
Edmonton, Alberta, Canada - Full Time
Skills Needed
Team Player, Conflict Resolution, Communication Skills, Active Listening, Decision Making, Tolerance For Ambiguity, Dynamic Environment, Mechanical Knowledge
Specialization
Candidates should have a minimum of 3 years of experience in a similar role and possess mechanical knowledge. A high school diploma is required, and bilingualism in French and English is considered an asset.
Experience Required
Minimum 2 year(s)
Guest Services Manager at Courtyard by Marriott Keene
Special capital Region of Jakarta, Java, Indonesia - Full Time
Skills Needed
Guest Services, Hospitality, Communication, Leadership, Conflict Resolution, Team Management, Customer Service, Problem Solving, Training, Employee Development, Financial Management, Operational Management, Interpersonal Skills, Coaching, Recognition, Policy Implementation
Specialization
Candidates should have a high school diploma or GED with 2 years of experience in guest services, or a 2-year degree in a related field with no experience required. Strong interpersonal and leadership skills are essential.
Experience Required
Minimum 2 year(s)
Field Services Support at Global Office Supply FZE LLC
Seville, Andalusia, Spain - Full Time
Skills Needed
Itil, Microsoft 365, Teams Administration, User Support, Microinformatics
Specialization
Candidates must have a higher vocational training degree in network computer administration or equivalent. Additionally, 2 years of experience in user support in microinformatics is required, along with valuable certifications in ITIL and Microsoft 365.
Experience Required
Minimum 2 year(s)
Guest Services Manager at Filinvest Group
Malay, Aklan, Philippines - Full Time
Skills Needed
Guest Services, Customer Satisfaction, Policy Administration, Staff Supervision, Complaint Handling, Room Sales Optimization, Guest Relations, Event Coordination, Communication, Inter Hotel Sales, Vip Management, Personalized Service, Guest History Management, Problem Solving, Attention To Detail, Hospitality Standards
Specialization
The job posting does not specify particular educational or experience requirements, but it implies a need for relevant experience in guest services management. Familiarity with hospitality standards and procedures is essential.
Experience Required
Minimum 2 year(s)
Cleaning Services Lead at New South Wales Government
, , - Full Time
Skills Needed
Contract Management, Compliance Monitoring, Stakeholder Engagement, Organizational Skills, Analytical Skills, Communication Skills, Problem Solving, Data Interpretation, Service Delivery Monitoring, Whs Knowledge, Industrial Relations Knowledge, Continuous Improvement, Record Keeping, Performance Tracking, Inspection Coordination, Community Impact
Specialization
Candidates should have relevant tertiary qualifications or equivalent experience in contract management or facilities management. A current Working with Children Check Clearance is also required, along with a commitment to public education and safety.
Experience Required
Minimum 5 year(s)
Event Services Manager at Madeline Hotel and Residences Auberge Resorts Collection
Austin, Texas, United States - Full Time
Skills Needed
Event Sales, Guest Liaison, Communication, Customer Service, Payment Processing, Group Reservations, Banquet Event Orders, Sales Duties, Relationship Building, Feedback Gathering, Problem Solving, Attention To Detail, Team Collaboration, Time Management, Hospitality, Upselling
Specialization
Candidates should have a minimum of two years of experience in Event Sales or related fields. A bachelor's degree in a relevant area is preferred, along with experience in luxury hospitality.
Experience Required
Minimum 2 year(s)
PLAYER SERVICES BANKER at Hollywood Casino at Charles Town Races
, West Virginia, United States - Full Time
Skills Needed
Cash Handling, Customer Service, Communication Skills, Mathematical Skills, Problem Solving, Attention To Detail, Teamwork, Regulatory Compliance
Specialization
A high school diploma or equivalent is required, along with a minimum of six months of cashier or money handling experience preferred. Candidates must possess excellent communication skills and the ability to work under pressure in a fast-paced environment.
Guest Services Manager at HOM FURNITURE
St. Cloud, Minnesota, United States - Full Time
Skills Needed
Clerical Support, Organizational Skills, Customer Service, Leadership Skills, Communication Skills, Sales Support, Event Organization, Transaction Processing
Specialization
Candidates must be working towards or have a high school diploma or GED, with one year of related experience preferred. Effective communication and leadership skills are essential for this role.
Outside Services Sales at SCHNEIDER ELECTRIC SMART GRID SOLUTIONS LLC
, , Japan - Full Time
Skills Needed
Sales, Customer Relationship Management, Communication Skills, Technical Services, Account Management, Power Systems, Digital Energy, Organizational Skills, Team Collaboration, Japanese Language, English Language, Forecasting, Proposal Preparation, Customer Satisfaction, Cross Selling, Crm Software
Specialization
Candidates should have a 4-year college degree or equivalent work experience, along with over 5 years of sales experience. Proficiency in Japanese and business-level English is required.
Experience Required
Minimum 5 year(s)
Guest Services Officer at Accor
Dubai, Dubai, United Arab Emirates -
Full Time


Start Date

Immediate

Expiry Date

15 Apr, 26

Salary

0.0

Posted On

15 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Administration, Financial Procedures, Telephone Etiquette, Room Management, Checklists, Loyalty Programs, Team Morale, Cashier Closing, Confidentiality, Promoting Activities, Rate Management, Fidelio System, Overbooking Assistance, Logbook Management, Equipment Usage

Industry

Hospitality

Description
Job Description MAIN DUTIES: Administration To be a Heartist of the Front Office and of the hotel, in and outside the work place. To always keep the working area clean and well maintained. To use appropriate materials, equipments and supplies for the smooth run of the Front Office operations and to ask for requisitions accordingly. To properly use the telephone etiquette as per Sofitel standards. To properly follow all CID and local government requirements concerning hotel guests and files. To check the departure lists and to ensure check-out times are respected. To monitor room status and discrepancies. To properly use all the equipment and Fidelio management system, to have a perfect knowledge of the set ups. To daily follow the checklists. To assist in securing external guest accommodation should an overbooking occur To respect schedules, terms and deadlines as agreed with the Management. To daily read the F/O logbook, to update it and to sign it. To be updated with the latest administrative, organizational, operational or other changes and news. To be updated with the competitors’ offerings and rates. To liaise closely with the Sales and Reservations on rate management. To attend a daily line up briefing with the Front Office team to recapitulate tasks and activity. To promote the Accor loyalty programs. To maintain an atmosphere of high morale and a happy working relationship among the team. Financial and Revenue Responsibilities To daily handle the guest files and folios, ensuring that all the immigration, financial and audit procedures are fully respected. To do a proper cashier closer and to ensure a complete handover between the shifts. To be aware of forged currency and travellers checks and to respect all the financial and audit procedures. To be aware of all hotel facilities operating timing and to promote the internal activities and events. To up sell Rooms, Food and Beverage outlets and other facilities whenever opportunities arise. Confidentiality Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Accor Internet and Email policy Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company. Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

How To Apply:

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Responsibilities
The Guest Services Officer is responsible for managing front office operations, ensuring guest satisfaction, and maintaining administrative tasks. They must handle guest files, follow financial procedures, and promote hotel services.
Guest Services Officer at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Administration, Financial Procedures, Telephone Etiquette, Room Management, Checklists, Loyalty Programs, Team Morale, Cashier Closing, Confidentiality, Promoting Activities, Rate Management, Fidelio System, Overbooking Assistance, Logbook Management, Equipment Usage
Specialization
The job requires knowledge of hotel operations and customer service skills. Familiarity with financial procedures and the ability to maintain confidentiality are also important.
Human Services Floater at To The Rescue
Cedar Rapids, Iowa, United States - Full Time
Skills Needed
Communication Proficiency, Patience, Writing Skills, Logical Thinking, Privacy Laws Knowledge, Crisis Intervention
Specialization
A high school diploma or GED is required, along with a valid driver's license and a clean driving record. Candidates must also be at least 21 years old and possess strong communication and writing skills.
Patient Services Clerk at St Vincents Health Network Sydney Public Hospital
, , Australia - Full Time
Skills Needed
Administration Experience, Medical Terminology, Health Fund Billing, Patient Administration Systems, Communication Skills, Teamwork, Computer Skills, Customer Service Skills
Specialization
Previous administration experience in a health setting is required, along with knowledge of medical terminology and patient administration systems. Strong communication skills and the ability to work independently in a multidisciplinary team are essential.
Cleaning Services Lead at New South Wales Government
Bathurst, New South Wales, Australia - Full Time
Skills Needed
Contract Management, Compliance Monitoring, Stakeholder Engagement, Organisational Skills, Analytical Skills, Communication Skills, Problem Solving, Data Interpretation, Performance Tracking, Service Delivery Monitoring, Whs Knowledge, Industrial Relations Knowledge, Continuous Improvement, Record Keeping, Inspection Coordination, Community Impact
Specialization
Candidates should have relevant tertiary qualifications or equivalent experience in contract management or facilities management. A current Working with Children Check Clearance and a commitment to public education and safety are also required.
Experience Required
Minimum 5 year(s)
Guest Services Manager at Marriott Residence Inn Auburn Lewiston Maine
Singapore, , Singapore - Full Time
Skills Needed
Guest Relations, Customer Service, Team Leadership, Conflict Resolution, Communication, Financial Management, Employee Training, Problem Solving, Operational Management, Coaching, Interpersonal Skills, Recognition, Hospitality Skills, Performance Monitoring, Employee Development, Service Improvement
Specialization
Candidates must have a high school diploma or GED with 2 years of experience in guest services, or a 2-year degree in a related field with no work experience required. Strong interpersonal and communication skills are essential for leading teams and ensuring exceptional customer service.
Experience Required
Minimum 2 year(s)
Theater Guest Services at IPIC Theaters
Boca Raton, Florida, United States - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Point Of Sale Systems, Time Management, Problem Solving, Sales, Hospitality, Multitasking, Relationship Building, Payment Processing, Mentoring, Knowledge Of Movie Times, Seating Arrangements, Guest Engagement, Farewell Techniques
Specialization
Candidates should have a minimum of 6 months experience in food service, hospitality, or sales, with point of sale system experience recommended. The ability to work collaboratively in a fast-paced environment and communicate effectively is essential.
Guest Services Officer at Accor
Singapore, , Singapore - Full Time
Skills Needed
Customer Service, Communication Skills, Cash Handling, Teamwork, Attention To Detail, Problem Solving, Hospitality Knowledge, Guest Relations, Upselling, Confidentiality, Emergency Procedures, Professional Grooming, Time Management, Adaptability, Multilingual Skills, Training Ability
Specialization
Candidates should have a secondary/high school education and good proficiency in English, with additional languages being an advantage. No prior experience is required as training will be provided, but strong communication and customer service skills are essential.
Guest Services Officer at Accor
Singapore, , Singapore - Full Time
Skills Needed
Customer Service, Interpersonal Skills, Communication Skills, Conflict Resolution, Teamwork, Professionalism, Guest Relations, Problem Solving, Attention To Detail, Knowledge Of Hotel Facilities, Room Security, Emergency Procedures, Information Provision, Reservation Management, Up Selling, Cultural Awareness
Specialization
Candidates should possess strong interpersonal skills and the ability to handle conflict professionally. A good command of the English language and a passion for serving guests are essential.
Guest Services Captain at Western Golf Properties LLC
Henderson, Nevada, United States - Full Time
Skills Needed
Guest Services, Team Leadership, Customer Service, Communication Skills, Golf Operations, Safety Protocols, Training, Coaching, Equipment Maintenance, Tournament Operations, Pace Of Play Etiquette, Problem Solving, Logistics Coordination, Time Management, Physical Stamina, Attention To Detail
Specialization
Candidates should have 1-3 years of experience in golf operations or hospitality, with proven team leadership skills and strong customer service abilities. A valid driver's license and the ability to work outdoors in various weather conditions are also required.
Experience Required
Minimum 2 year(s)
Manager, Fund Services at VISTRA CORPORATE TRUST SINGAPORE LTD
, , Australia - Full Time
Skills Needed
Project Management, Aasb Accounting Standards, Fund Investment Structures, Resilience, Multi Tasking, Problem Solving, Communication, Financial Control, Financial Reporting, Entity Management, Audit Management, Vendor Management, Ap Payment Function, Expense Management, Entity Governance, Sla Management
Specialization
Candidates must possess strong project management skills and deep knowledge of AASB Accounting standards, ideally with experience in Australian Fund investment structures. The role requires high resilience, excellent problem-solving abilities, and strong communication skills for managing stakeholders, clients, and auditors.
Experience Required
Minimum 5 year(s)
Cleaning Services Lead at New South Wales Government
Sydney, New South Wales, Australia - Full Time
Skills Needed
Organisational Skills, Analytical Skills, Record Keeping, Data Interpretation, Reporting, Communication Skills, Stakeholder Engagement, Coordination, Inspection, Assurance Documentation, Performance Reviews, Compliance, Contract Management, Service Delivery Monitoring, Whs, Industrial Relations
Specialization
Candidates must be motivated, detail-oriented professionals with practical contract management understanding and a proactive approach to compliance across a large geographic area. Essential requirements include relevant tertiary qualifications and/or equivalent experience in contract or facilities management, along with a valid Working with Children Check Clearance.
Experience Required
Minimum 5 year(s)
Fleet Services Advisor at Trimac Transportation & Family of Companies
Edmonton, Alberta, Canada - Full Time
Skills Needed
Team Player, Conflict Resolution, Communication Skills, Active Listening, Decision Making, Tolerance For Ambiguity, Dynamic Environment, Mechanical Knowledge
Specialization
Candidates should have a minimum of 3 years of experience in a similar role and possess mechanical knowledge. A high school diploma is required, and bilingualism in French and English is considered an asset.
Experience Required
Minimum 2 year(s)
Guest Services Manager at Courtyard by Marriott Keene
Special capital Region of Jakarta, Java, Indonesia - Full Time
Skills Needed
Guest Services, Hospitality, Communication, Leadership, Conflict Resolution, Team Management, Customer Service, Problem Solving, Training, Employee Development, Financial Management, Operational Management, Interpersonal Skills, Coaching, Recognition, Policy Implementation
Specialization
Candidates should have a high school diploma or GED with 2 years of experience in guest services, or a 2-year degree in a related field with no experience required. Strong interpersonal and leadership skills are essential.
Experience Required
Minimum 2 year(s)
Field Services Support at Global Office Supply FZE LLC
Seville, Andalusia, Spain - Full Time
Skills Needed
Itil, Microsoft 365, Teams Administration, User Support, Microinformatics
Specialization
Candidates must have a higher vocational training degree in network computer administration or equivalent. Additionally, 2 years of experience in user support in microinformatics is required, along with valuable certifications in ITIL and Microsoft 365.
Experience Required
Minimum 2 year(s)
Guest Services Manager at Filinvest Group
Malay, Aklan, Philippines - Full Time
Skills Needed
Guest Services, Customer Satisfaction, Policy Administration, Staff Supervision, Complaint Handling, Room Sales Optimization, Guest Relations, Event Coordination, Communication, Inter Hotel Sales, Vip Management, Personalized Service, Guest History Management, Problem Solving, Attention To Detail, Hospitality Standards
Specialization
The job posting does not specify particular educational or experience requirements, but it implies a need for relevant experience in guest services management. Familiarity with hospitality standards and procedures is essential.
Experience Required
Minimum 2 year(s)
Cleaning Services Lead at New South Wales Government
, , - Full Time
Skills Needed
Contract Management, Compliance Monitoring, Stakeholder Engagement, Organizational Skills, Analytical Skills, Communication Skills, Problem Solving, Data Interpretation, Service Delivery Monitoring, Whs Knowledge, Industrial Relations Knowledge, Continuous Improvement, Record Keeping, Performance Tracking, Inspection Coordination, Community Impact
Specialization
Candidates should have relevant tertiary qualifications or equivalent experience in contract management or facilities management. A current Working with Children Check Clearance is also required, along with a commitment to public education and safety.
Experience Required
Minimum 5 year(s)
Event Services Manager at Madeline Hotel and Residences Auberge Resorts Collection
Austin, Texas, United States - Full Time
Skills Needed
Event Sales, Guest Liaison, Communication, Customer Service, Payment Processing, Group Reservations, Banquet Event Orders, Sales Duties, Relationship Building, Feedback Gathering, Problem Solving, Attention To Detail, Team Collaboration, Time Management, Hospitality, Upselling
Specialization
Candidates should have a minimum of two years of experience in Event Sales or related fields. A bachelor's degree in a relevant area is preferred, along with experience in luxury hospitality.
Experience Required
Minimum 2 year(s)
PLAYER SERVICES BANKER at Hollywood Casino at Charles Town Races
, West Virginia, United States - Full Time
Skills Needed
Cash Handling, Customer Service, Communication Skills, Mathematical Skills, Problem Solving, Attention To Detail, Teamwork, Regulatory Compliance
Specialization
A high school diploma or equivalent is required, along with a minimum of six months of cashier or money handling experience preferred. Candidates must possess excellent communication skills and the ability to work under pressure in a fast-paced environment.
Guest Services Manager at HOM FURNITURE
St. Cloud, Minnesota, United States - Full Time
Skills Needed
Clerical Support, Organizational Skills, Customer Service, Leadership Skills, Communication Skills, Sales Support, Event Organization, Transaction Processing
Specialization
Candidates must be working towards or have a high school diploma or GED, with one year of related experience preferred. Effective communication and leadership skills are essential for this role.
Outside Services Sales at SCHNEIDER ELECTRIC SMART GRID SOLUTIONS LLC
, , Japan - Full Time
Skills Needed
Sales, Customer Relationship Management, Communication Skills, Technical Services, Account Management, Power Systems, Digital Energy, Organizational Skills, Team Collaboration, Japanese Language, English Language, Forecasting, Proposal Preparation, Customer Satisfaction, Cross Selling, Crm Software
Specialization
Candidates should have a 4-year college degree or equivalent work experience, along with over 5 years of sales experience. Proficiency in Japanese and business-level English is required.
Experience Required
Minimum 5 year(s)
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