QUALIFICATIONS AND EXPERTISE THAT PAVE THE WAY FOR SUCCESS

• RIBO (Registered Insurance Broker of Ontario) license Required
• Typically, 2+ years of industry, or product line experience preferably in commercial risk setting
• Client-focused with the ability to deliver positive customer experience
• Professional interpersonal and, communication skills both written and verbal
• Effective organizational and time management skills
• Responsive with a sense of urgency and ability to adapt to changing priorities
• Self-started with a genuine passion for new business and opportunities to close sales
• Team player with the ability to work collaboratively with internal and external stakeholders and clients

ABOUT THE ROLE

We are looking for an experienced sales focused Account Manager with strong time management and organization skills, in a professional and fast paced environment. This is a newly created position within the SME Department to execute on “Project Elevate” in support of HUB’s small business growth strategy.

WHAT YOU’LL DO

• Sales – understanding and meeting new clients’ needs, throughout the sales life-cycle.
• Negotiate with insurers for coverage and pricing to provide the best possible client solution.
• Establish and maintain strong rapport with internal stakeholders, carrier partners/underwriters and clients to assist with efficient submission process
• Ensure Account Receivables are collected in a timely manner.
• Prepare and monitor insurance submissions, proposals, and summaries of insurance (when required).
• When necessary, provide support to Account Assistant team in handling client administration
• Advocate for clients during claims process; Engage claims team on critical claims matters.
• Fulfil new business growth and client retention targets.
• Support and promote cross-sell/up-sell initiatives.
• Provide additional support to the SME Team as required including but not limited to vacation back-up, overflow renewals, program support.