• Full time, 38 hours per week, permanent role
• 8:00am – 4:06pm Monday – Friday
• Support the team with the day-to-day operations
  About us
  Australian Red Cross is part of the world’s largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia especially those affected by bushfire, flood and other disasters.
  About the role
  You will be responsible for providing administrative and reception support to ensure the smooth day-to-day operations of the Distribution Centre, with a focus on high level customer service to internal and external stakeholders. As a central figure in the office, this role supports both leaders and management by coordinating administrative tasks including maintaining office supplies, raising purchase orders, facilitating freight bookings for donors, liaising with suppliers, data entry, participating in annual stocktakes, document filing, as well as assisting with other projects as needed.

What you will bring

• Demonstrated experience in office administration and reception
• Proven Customer Service experience in retail or similar field
• Strong understanding and confident use of Microsoft Office, particularly outlook, word and excel
• Professional email and document writing skills
• Ability to take initiative and self-manage, knowing when to escalate a situation or seek advice
• Experience using Microsoft D365 for Finance, or the ability to pick up new systems quickly
• Experience with freight bookings and freight booking systems (preferred)
• Experience using Warehouse Management Systems and barcode database management systems (not essential)

Please note - A current unrestricted driver’s licence is a mandatory requirement for this role.
Benefits that act for you, while you act for humanity
Financial wellbeing: In addition to your salary, you can take advantage of salary packaging via Maxxia. This can potentially reduce the amount of tax you pay each year and leave you with more disposable income in your pocket. Salary package expenses like rent, utilities, groceries, and school fees - up to $15,900 per year.
Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness. Multiple health education resources available via programs like Converge and Headspace.
Work/Life Flexibility: You can access a paid ‘Me’ day just for you in addition to a wide range of other paid leave options.
Career development: Access to ongoing learning, training, and development courses
Further information
This role is covered by the Storage Services and Wholesale Award 2020 - Level 3. Salary from $54,260.96 FTE + superannuation + access to salary packaging.
For more information about the role, please contact Con Karakyriakos on 0409 515 575 during business hours only.
Applications for this position will close on Thursday, 25 September 2025
Please apply as soon as possible as we will be reviewing applications as they come in and may close the advertisement earlier.
Whilst we appreciate interest in our roles, we will not be engaging with Agencies or Agency Candidates for this role.
Job ref #12943
Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.
Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more

Please refer the Job description for details