Job no: 550564
Work type: Staff
Location: San Diego
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time, On-site (work in-person at business location)

POSITION SUMMARY

Join the Fowler College of Business at San Diego State University as an Administrative Support Assistant II supporting our Management Information Systems department and Charles W. Lamden School of Accountancy. In this role, you’ll provide a wide range of clerical, secretarial, and front-line support to students, faculty, and visitors—helping keep our operations running smoothly. Professionalism, attention to detail, and a service-oriented approach are key to success.

POSITION SUMMARY

• This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position.
• This position is designated non-exempt under FLSA and is eligible for overtime compensation.
• Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• The individual hired into this role will work on campus at SDSU in San Diego.

DEPARTMENT SUMMARY

The Fowler College of Business (FCB) includes the Charles W. Lamden School of Accountancy and four academic departments: Finance, Management Information Systems, Management, and Marketing. FCB offers undergraduate and graduate degrees in business administration, as well as specialized master’s programs. The college also hosts centers such as the Center for Student Success, Graduate Advising, the Partrick-Clayes Center for Career Development, the Lavin Entrepreneurship Center, the Corky McMillin Center for Real Estate, the Wendy Gillespie Center for Advancing Global Business, the Corporate Governance Institute, the Institute for Inclusion and Diversity, the Center for Integrated Marketing Communication, the James Silberrad Brown Center for Artificial Intelligence, and the Aztec Consulting Center, which advance its strategic initiatives.
The Department of Management Information Systems prepares students to address global business challenges through expertise in information systems (IS) and supply-chain management (SCM). As firms increasingly rely on technology and worldwide networks, professionals with IS and SCM skills are in high demand. Career paths range from systems analysis, project management, and cybersecurity to executive roles such as CIO and COO, where aligning IT and business strategy is critical. The department’s programs provide the knowledge and tools needed to succeed in these careers.
For more information regarding the School of Accountancy, click here.

EDUCATION AND EXPERIENCE

Entry to this classification requires fundamental written and oral communication skills, including a sound foundation in English grammar, spelling, and punctuation; an ability to understand standard office procedures; an ability to operate standard office equipment; an ability to learn office technology systems; an ability to perform basic mathematical calculations; and typing and keyboard skills.
These entry qualifications would normally be obtained through completion of a high school program or its equivalent and some experience in an office environment.

KEY QUALIFICATIONS

• Proven ability to communicate clearly and professionally, both orally and in writing.
• Strong organizational skills with the ability to manage multiple priorities and projects effectively.
• Demonstrated skill in interpreting and applying complex procedures, policies, and guidelines.
• Proficiency in Microsoft Office Suite and other office productivity tools; ability to adapt quickly to new software.
• Skilled in drafting and preparing accurate, concise correspondence, memorandums, and reports.
• Ability to work effectively in high-pressure environments with frequent interruptions.
• Strong interpersonal skills for working collaboratively with diverse faculty, staff, students, and members of the public.
• High attention to detail and accuracy in maintaining records, files, and data systems.
• Prior experience in office administration, preferably in an academic setting, is preferred.
• Familiarity with enterprise systems such as Oracle, MySDSU, Canvas, OnBase, Adaptive, or RF Foundation is preferred.

EQUAL OPPORTUNITY AND EXCELLENCE IN EDUCATION AND EMPLOYMENT

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.
SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

• Administrative Support: Handle clerical duties, maintain records, and prepare documents.
• Front-Line Service: Assist students, faculty, and visitors in person, by phone, and via email.
• Scheduling: Coordinate appointments, meetings, and room reservations.
• Communication: Draft and edit correspondence and reports with accuracy.
• Team Collaboration: Work with colleagues to ensure efficient daily operations.