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Director of Luxury VIP Services at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Hospitality Management, Guest Experience, Communication Skills, Negotiation Skills, Relationship Building, Networking Skills, Leadership, Problem Solving, Customer Service, Microsoft Office, Opera, Loyalty Programs, Luxury Standards, Team Mentoring, Strategic Planning, Service Recovery
Specialization
A diploma in Hospitality Management or a related field is required, along with a minimum of 4 years in a senior leadership position within the luxury hotel industry. Strong communication and relationship-building skills are essential.
Experience Required
Minimum 5 year(s)
Manager, Environmental Services at Northbay Healthcare
Fairfield, CA 94533, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Float Phlebotomy Services Tech at Emory Healthcare
Atlanta, GA 30322, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Associate, Securities Services at Canaccord Genuity Corp
Vancouver, BC, Canada - Full Time
Skills Needed
Communication Skills, Excel, Overtime, Customer Service Skills, Warrants
Specialization
Research and process delivery of physical certificates to fulfill stock transfer requests with competing deadlines and sla obligations.
Qualification
Trade Certificate
Experience Required
Minimum 3 year(s)
Player Services Representative at Woodbine Entertainment Group
Toronto, ON M4L 1G5, Canada - Full Time
Skills Needed
Interpersonal Skills, Perspectives, Training, Communication Skills, Teams, Working Environment
Qualification
Graduate
Patient Services Representative at WEIL FOOT & ANKLE INSTITUTE
Norton Shores, Michigan, United States - Full Time
Skills Needed
Patient Services, Communication Skills, Insurance Knowledge, Administrative Tasks, Medical Assistant Responsibilities, Computer Skills, Office Equipment Knowledge, Adaptability, Independence, Customer Service
Specialization
A high school diploma or GED is required, with 2 years in a healthcare position preferred. Candidates should have good communication skills and basic computer knowledge.
Cleaner, Environmental Services at Pembroke Regional Hospital
Pembroke, ON K8A 1G8, Canada - Full Time
Skills Needed
Computer Skills, Communication Skills, Bilingualism, Continuous Improvement
Qualification
Diploma
Surgical Services Administrator at Longview Medical Centre
Huyton L36 6EB, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Vice President - Asia Services at Veeva Systems
Sydney, New South Wales, Australia - Full Time
Skills Needed
Resource Optimization, Cultural Awareness, Strategic Vision, Profitability Management, Professional Services, Hiring, Mentoring, Communication Skills, Sponsorship, Forecasting, Engagements
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Senior Manager, Client Services at Berkeley Payment Solutions Inc
Remote, British Columbia, Canada - Full Time
Skills Needed
Knowledge Base
Qualification
Graduate
Member Services Representative at Alberta Motor Association
Calgary, AB, Canada - Full Time
Skills Needed
Android, Two Factor Authentication
Qualification
Graduate
Dentist - Request for Services at Parkdale Queen West Community Health Centre
Toronto, ON M5V 2R4, Canada - Full Time
Skills Needed
Cdcp, Communication Skills, Dentistry, Membership, Occupational Health
Specialization
Good standing of the royal college of dental surgeons of ontario
Qualification
Graduate
Experience Required
Minimum 2 year(s)
National Director, MEP Services at Egis Group
Toronto, ON, Canada - Full Time
Skills Needed
Disabilities, Project Delivery, Engineers, Buildings, Interpersonal Skills, Collaboration, Management Skills, Plumbing, Regulations, Transportation, Codes, Teams
Specialization
Mechanical electrical or plumbing engineering or related field
Qualification
Graduate
PC I-Victim Services Liaison I at The State of Kansas
Butler County, Kansas, USA - Full Time
Skills Needed
Parole, Risk Reduction, Databases, Criminal Justice, Public Speaking, Outlook, Law Enforcement, Social Sciences, Computer Skills, Corrections, Professional Manner, Communication Skills, Powerpoint, Training
Specialization
Social sciences criminal justice or behavioral sciences
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Automation Services Specialist at Westburne
Kitchener, ON N2C 2E7, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Account Services Representative at Long McQuade
Oshawa, ON, Canada - Full Time
Skills Needed
Ownership, Microsoft Office, Outlook, Customer Service, Excel
Qualification
Graduate
Director of Luxury VIP Services at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Hospitality Management, Guest Experience, Relationship Management, Networking, Communication, Leadership, Problem Solving, Microsoft Office, Opera, Luxury Standards, Service Recovery, Loyalty Programs, Team Mentoring, Strategic Direction, Customer Engagement, Presentation Skills
Specialization
A diploma in Hospitality Management or a related field is required, along with a minimum of 4 years in a senior leadership position within the luxury hotel industry. Strong communication and relationship management skills are essential.
Experience Required
Minimum 5 year(s)
Coordinator, Nutrition Services at Salem Keizer Public School District
Marion County, Oregon, USA - Full Time
Skills Needed
Restaurant Management, Disabilities, Training, Addition, Administrative
Specialization
Accordance with usda professional standards for districts of this size
Qualification
Graduate
Family Services Specialist III at Oklahoma Human Services
Okmulgee, OK 74447, USA - Full Time
Skills Needed
Assessment, Accountability
Specialization
Professional social work
Qualification
Graduate
HR Specialist - People Services at Pilmico Foods Corporation
Iligan, Northern Mindanao, Philippines - Full Time
Skills Needed
Employee Movements, Benefits Administration, Timekeeping, Payroll Support, Hr Data Management, Problem Solving, Organizational Skills, Interpersonal Skills, Communication Skills, Compliance, Process Improvement, Employee Assistance, Onboarding, Hr Inquiries, Statutory Benefits, Confidentiality
Specialization
Candidates should have a bachelor's degree in Human Resources or a related field and 3-5 years of HR experience. Strong knowledge of statutory benefits and HR compliance requirements is essential.
Experience Required
Minimum 2 year(s)
Director of Luxury VIP Services at Accor
Sydney, New South Wales, Australia -
Full Time

Start Date

Immediate

Expiry Date

28 Dec, 25

Salary

0.0

Posted On

29 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Hospitality Management, Guest Experience, Communication Skills, Negotiation Skills, Relationship Building, Networking Skills, Leadership, Problem Solving, Customer Service, Microsoft Office, Opera, Loyalty Programs, Luxury Standards, Team Mentoring, Strategic Planning, Service Recovery

Industry

Hospitality

Description
Company Description Why work with Manly Pacific and Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. Nothing beats working by the iconic Manly Beach, with the unique views and talented group of team members. Job Description The Director of Luxury VIP Services leads and elevates the guest experience for VIP guests across the hotel. Reporting to the Director of Operations and working closely with the General Manager and Executive Committee, this role drives the strategic direction of the VIP Services department, ensuring personalised service, loyalty engagement, and luxury standards are consistently delivered. Responsibilities include: Create exceptional guest experience’s right across the hotel. Own the VIP guest experience framework, ensuring proactive recognition, anticipation of needs, and swift resolution of issues to exceed guest expectations. To provide a sense of welcome and departure to all guests, mainly for VIP guests, regular guests, long stay guests, service recovery guests, Le Club members and members of other Accor marketing programs, high-spend customers and guests celebrating special occasions by maintaining a contact point to assist them during their stay. Develop and maintain relationships with high-profile guests, owners, and partners, serving as a trusted ambassador of the Manly Pacific brand. Drive the integration of loyalty programs, brand initiatives, and luxury service standards to foster long-term guest engagement and brand loyalty. Undertake root cause analysis to implement procedures to eliminate causes of complaints from CEO Feedback, online (Trip Advisor, Facebook, Booking.com etc.) and VOG feedback, and create action plans for improvement. Active involvement in VIP networking functions, for example: GM Cocktails/Loyalty Drinks, Owners visits, etc. Lead and mentor the VIP Services team to deliver exceptional service and exceed guest expectations. Qualifications Diploma in Hospitality Management, Business Administration, or other related field. Minimum 4+ years in a senior leadership position within luxury hotel industry & guest experience. Strong working knowledge of Microsoft Outlook, Microsoft Office and Opera. High presentation standards. Confident and articulate communication, negotiation, relationship and networking skills. Ability to work a variety of shifts, including weekends and public holidays. Additional Information What’s in it for you: Work in front of the iconic Manly Beach Benefits Your Way - Great team member benefits (up to 70% off for you to live it up across all Accor Properties & Restaurants) Employee Assistant Program, Birthday day off, Anniversary gifts, discounted gym membership and much more! Work for one of the most prestigious hotels in all of Sydney! Dry-cleaning on us: you won’t need to worry about ironing and/or washing your uniform on your days off, we encourage you to embrace life instead! Welcome to our coastal lifestyle. Follow the sun. Feel the breeze. Experience Manly Pacific. To apply please follow the link below or send your resume to [email protected].

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Responsibilities
The Director of Luxury VIP Services leads the guest experience for VIP guests, ensuring personalized service and luxury standards. This role involves developing relationships with high-profile guests and driving the strategic direction of the VIP Services department.
Director of Luxury VIP Services at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Hospitality Management, Guest Experience, Communication Skills, Negotiation Skills, Relationship Building, Networking Skills, Leadership, Problem Solving, Customer Service, Microsoft Office, Opera, Loyalty Programs, Luxury Standards, Team Mentoring, Strategic Planning, Service Recovery
Specialization
A diploma in Hospitality Management or a related field is required, along with a minimum of 4 years in a senior leadership position within the luxury hotel industry. Strong communication and relationship-building skills are essential.
Experience Required
Minimum 5 year(s)
Manager, Environmental Services at Northbay Healthcare
Fairfield, CA 94533, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Float Phlebotomy Services Tech at Emory Healthcare
Atlanta, GA 30322, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Associate, Securities Services at Canaccord Genuity Corp
Vancouver, BC, Canada - Full Time
Skills Needed
Communication Skills, Excel, Overtime, Customer Service Skills, Warrants
Specialization
Research and process delivery of physical certificates to fulfill stock transfer requests with competing deadlines and sla obligations.
Qualification
Trade Certificate
Experience Required
Minimum 3 year(s)
Player Services Representative at Woodbine Entertainment Group
Toronto, ON M4L 1G5, Canada - Full Time
Skills Needed
Interpersonal Skills, Perspectives, Training, Communication Skills, Teams, Working Environment
Qualification
Graduate
Patient Services Representative at WEIL FOOT & ANKLE INSTITUTE
Norton Shores, Michigan, United States - Full Time
Skills Needed
Patient Services, Communication Skills, Insurance Knowledge, Administrative Tasks, Medical Assistant Responsibilities, Computer Skills, Office Equipment Knowledge, Adaptability, Independence, Customer Service
Specialization
A high school diploma or GED is required, with 2 years in a healthcare position preferred. Candidates should have good communication skills and basic computer knowledge.
Cleaner, Environmental Services at Pembroke Regional Hospital
Pembroke, ON K8A 1G8, Canada - Full Time
Skills Needed
Computer Skills, Communication Skills, Bilingualism, Continuous Improvement
Qualification
Diploma
Surgical Services Administrator at Longview Medical Centre
Huyton L36 6EB, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Vice President - Asia Services at Veeva Systems
Sydney, New South Wales, Australia - Full Time
Skills Needed
Resource Optimization, Cultural Awareness, Strategic Vision, Profitability Management, Professional Services, Hiring, Mentoring, Communication Skills, Sponsorship, Forecasting, Engagements
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Senior Manager, Client Services at Berkeley Payment Solutions Inc
Remote, British Columbia, Canada - Full Time
Skills Needed
Knowledge Base
Qualification
Graduate
Member Services Representative at Alberta Motor Association
Calgary, AB, Canada - Full Time
Skills Needed
Android, Two Factor Authentication
Qualification
Graduate
Dentist - Request for Services at Parkdale Queen West Community Health Centre
Toronto, ON M5V 2R4, Canada - Full Time
Skills Needed
Cdcp, Communication Skills, Dentistry, Membership, Occupational Health
Specialization
Good standing of the royal college of dental surgeons of ontario
Qualification
Graduate
Experience Required
Minimum 2 year(s)
National Director, MEP Services at Egis Group
Toronto, ON, Canada - Full Time
Skills Needed
Disabilities, Project Delivery, Engineers, Buildings, Interpersonal Skills, Collaboration, Management Skills, Plumbing, Regulations, Transportation, Codes, Teams
Specialization
Mechanical electrical or plumbing engineering or related field
Qualification
Graduate
PC I-Victim Services Liaison I at The State of Kansas
Butler County, Kansas, USA - Full Time
Skills Needed
Parole, Risk Reduction, Databases, Criminal Justice, Public Speaking, Outlook, Law Enforcement, Social Sciences, Computer Skills, Corrections, Professional Manner, Communication Skills, Powerpoint, Training
Specialization
Social sciences criminal justice or behavioral sciences
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Automation Services Specialist at Westburne
Kitchener, ON N2C 2E7, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Account Services Representative at Long McQuade
Oshawa, ON, Canada - Full Time
Skills Needed
Ownership, Microsoft Office, Outlook, Customer Service, Excel
Qualification
Graduate
Director of Luxury VIP Services at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Hospitality Management, Guest Experience, Relationship Management, Networking, Communication, Leadership, Problem Solving, Microsoft Office, Opera, Luxury Standards, Service Recovery, Loyalty Programs, Team Mentoring, Strategic Direction, Customer Engagement, Presentation Skills
Specialization
A diploma in Hospitality Management or a related field is required, along with a minimum of 4 years in a senior leadership position within the luxury hotel industry. Strong communication and relationship management skills are essential.
Experience Required
Minimum 5 year(s)
Coordinator, Nutrition Services at Salem Keizer Public School District
Marion County, Oregon, USA - Full Time
Skills Needed
Restaurant Management, Disabilities, Training, Addition, Administrative
Specialization
Accordance with usda professional standards for districts of this size
Qualification
Graduate
Family Services Specialist III at Oklahoma Human Services
Okmulgee, OK 74447, USA - Full Time
Skills Needed
Assessment, Accountability
Specialization
Professional social work
Qualification
Graduate
HR Specialist - People Services at Pilmico Foods Corporation
Iligan, Northern Mindanao, Philippines - Full Time
Skills Needed
Employee Movements, Benefits Administration, Timekeeping, Payroll Support, Hr Data Management, Problem Solving, Organizational Skills, Interpersonal Skills, Communication Skills, Compliance, Process Improvement, Employee Assistance, Onboarding, Hr Inquiries, Statutory Benefits, Confidentiality
Specialization
Candidates should have a bachelor's degree in Human Resources or a related field and 3-5 years of HR experience. Strong knowledge of statutory benefits and HR compliance requirements is essential.
Experience Required
Minimum 2 year(s)