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Guest Services Lead at Thorpe Park Resort
Chertsey KT16 8PN, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
RN Imaging Services at Southcoast Health System, Inc.
New Bedford, Massachusetts, United States - Full Time
Skills Needed
Nursing Care, Vital Signs, Iv Administration, Oxygen Function, Medication Administration, Sedation, Patient Monitoring, Education Programs, Equipment Maintenance, Emergency Patient Care
Specialization
A Bachelor's Degree or equivalent and a current RN License in Massachusetts are required. Advanced Cardiovascular Life Support (ACLS) certification and IV certification are also necessary.
HR Services Manager at Linfox
Essendon Fields, Victoria, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Services Consultant at World Wide Technology Healthcare Solutions
Maryland Heights, Missouri, United States - Full Time
Skills Needed
Leadership Experience, Professional Services, Managed Services, Cloud Services, Staffing Services, Communication Skills, Financial Processes, Contract Processes, Organizational Skills, Project Management, Negotiation Skills, Customer Relationship Management, Team Leadership, Strategic Planning, Process Improvement, Operational Excellence
Specialization
Candidates must have a Bachelor's degree, with a Master's preferred, and a minimum of 10 years of leadership experience in Professional Services. Strong communication skills and a solid understanding of financial and contract processes are essential.
Experience Required
Minimum 10 year(s)
Services Technician at Sartorius AG
, , Japan - Full Time
Skills Needed
Technical Degree, Field Service Experience, Troubleshooting, Testing, Repair, Customer Orientation, Team Spirit, Mobile Tools Familiarity, English Proficiency
Specialization
Candidates should have a technical degree in a relevant field and a minimum of 2 years of proven field service experience. They must possess the ability to troubleshoot and repair technical equipment and have a high customer orientation.
Experience Required
Minimum 2 year(s)
Services Consultant at Celonis
Bengaluru, karnataka, India - Full Time
Skills Needed
Sql, Data Analysis, Process Improvement, Artificial Intelligence, Machine Learning, Communication Skills, Analytical Skills, Business Acumen, Programming Languages, Data Mining, Process Mining, Customer Engagement, Technical Specifications, Value Workshops, Data Modeling, Digital Transformation
Specialization
Candidates should have a minimum of 2 years of experience in IT consulting or a similar area, with proficiency in SQL and a strong interest in data-related fields. A completed degree in Business Informatics, Computer Science, or a related field is required.
Experience Required
Minimum 2 year(s)
Services Consultant at Celonis
Bengaluru, karnataka, India - Full Time
Skills Needed
Sql, Data Analysis, Process Improvement, Artificial Intelligence, Machine Learning, Communication Skills, Analytical Skills, Business Acumen, Programming Languages, Data Mining, Process Mining, Customer Engagement, Technical Specifications, Value Workshops, Data Modeling, Digital Transformation
Specialization
Candidates should have a minimum of 2 years of experience in IT consulting or a similar field, along with proficiency in SQL and a strong interest in data-related technologies. A completed degree in a relevant field such as Business Informatics or Computer Science is also required.
Experience Required
Minimum 2 year(s)
Technician Services at JLL
Bangkok, , Thailand - Full Time
Skills Needed
Hvac, Plumbing, Electrical, Safety Systems, Preventive Maintenance, Repairs, Structural Issues, Cosmetic Upkeep, Compliance, Regulatory Standards, Occupational Health, Environmental Protection
Specialization
Candidates should have relevant experience in skilled trades or technology. The role involves travel to various sites for maintenance services.
Services Technician at NEXTDC
Melbourne, Victoria, Australia - Full Time
Skills Needed
Data Centres, Electrical Configurations, Mechanical Configurations, Rack Management, Design, Installation, Power Cooling Approaches, Cabling Management, Quality Inspection, Building Management Systems, Planning, Organising, Analytical Skills, Communication Skills, Interpersonal Skills
Specialization
Candidates should have a good knowledge of data centre operations and configurations, along with at least 3 years of experience in data centre facilities or similar critical infrastructure. A tertiary qualification in Electrical, Telecommunications, Mechanical trade, or similar is also required.
Experience Required
Minimum 2 year(s)
Head of IT Services at Moat Homes Ltd
Dartford DA2 6QE, , United Kingdom - Full Time
Skills Needed
Facebook, Linkedin, Social Media
Qualification
Graduate
Services Technician at NEXTDC
WFV3, , Australia - Full Time
Skills Needed
Critical Infrastructure, Regulations, Design, Interpersonal Skills, Cable Management
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Rehab Services Aide at Revel Staffing
Milwaukee, Wisconsin, United States - Full Time
Skills Needed
Patient Care, Communication Skills, Equipment Maintenance, Inventory Management, Documentation, Vital Signs Monitoring, Safety Focus, Team Support
Specialization
Candidates must have a high school diploma or GED, or 5 years of relevant work experience, along with MediClear Certification. Strong communication skills and the ability to lift and move patients are essential, but no prior healthcare experience is required as training will be provided.
IT Services Analyst at VGW
Perth, Western Australia, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Commercial Services at Amentum
, , Australia - Full Time
Skills Needed
Contract Management, Stakeholder Engagement, Procurement, Commercial Policy, Risk Assessment, Communication Skills, Mentoring, Training, Legal Investigation, Technical Requirements, Project Management, Team Collaboration, Policy Compliance, Problem Solving, Adaptability, Commercial Acumen
Specialization
Candidates should have strong communication and stakeholder engagement skills, along with the ability to prioritize and adapt to changing work demands. A Negative Vetting Level 1 Security Clearance is desirable, and experience in procurement and contract management is essential.
Experience Required
Minimum 5 year(s)
Rehab Services Aide at Orlando Health
Orlando, Florida, United States - Full Time
Skills Needed
Patient Transporting, Office Duties, Inventory Management, Supply Management, Communication, Teamwork, Time Management, Bls Certification
Specialization
A high school diploma or equivalent is required for this position. The candidate must maintain current BLS/HealthCare Provider certification.
Services Consultant at Xelix
London E2, England, United Kingdom - Full Time
Skills Needed
Project Delivery
Qualification
Graduate
IT Support Services at Tamkeen Technologies
Riyadh, Riyadh Region, Saudi Arabia - Full Time
Skills Needed
Problem Management, Knowledge Management, Incident Management, Itil Certification, Servicenow, Communication Skills, Analytical Skills, Detail Oriented, Trend Analysis, Root Cause Analysis, Operational Effectiveness, Documentation, Proactive Approach, Service Management Processes, Coordination Skills
Specialization
Minimum 1-2 years of experience in Problem and/or Knowledge Management and handling major incident calls is required. A strong understanding of IT service management processes and ITIL Certification is also necessary.
Casino Services Rep at Ameristar Casino Hotel Council Bluffs
Council Bluffs, Iowa, United States - Full Time
Skills Needed
Guest Service, Communication Skills, Interpersonal Skills, Cash Handling, Computer Skills, Teamwork, Marketing Promotions, Problem Solving
Specialization
A high school diploma or GED is preferred, along with experience in guest service and cash handling. Excellent communication and interpersonal skills are essential, and flexibility in working hours is required.
GUEST SERVICES LEAD at Merlin Entertainments
Chertsey, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
IT Services Manager at Blitt and Gaines P C
Vernon Hills, Illinois, United States - Full Time
Skills Needed
It Service Management, It Infrastructure, Project Management, Analytical Skills, Communication Skills, Leadership Skills, Windows Operating Systems, Microsoft Office, Networking, Voip, User Onboarding, Service Delivery, Troubleshooting, Stakeholder Management, Compliance, Reporting
Specialization
Candidates must have a bachelor's degree in Technology, Computer Science, or a related field, along with five years of IT services experience. Strong knowledge of Windows operating systems, Microsoft Office applications, and IT service management best practices is required.
Experience Required
Minimum 5 year(s)
Guest Services Lead at Thorpe Park Resort
Chertsey KT16 8PN, , United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

23 Nov, 25

Salary

12.58

Posted On

24 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospitality

Description

GUEST SERVICES LEAD

Location: Thorpe Park, KT16 8PN
Hours: Fully Flexible; working up to 5 days out of 7
Contract Type: Seasonal, until November 2025

In this role we are looking for someone who will act as the Daily Duty Manager for the Guest Services team, providing support and leadership to a daily team of around 6 to 10 Hosts each day. Duties include, but are not limited to:

  • Briefing the Guest Services host team each day to cascade operational information and set them up for their shift.
  • Overseeing the daily operation of our Guest Services & Accessibility Kiosk units.
  • Ensuring all members of the team uphold a consistent & high standard of customer service, providing accurate information and suitable resolutions to any feedback submitted on-the-day.
  • Managing staff performance day to day, flagging any potential improvement factors and acting upon them efficiently.
  • Pull KPI statistics each day and understand the meaning of each score. Distributing these results through daily briefs and feedback reports.
  • Assist in managing the Ride Access Pass system.
  • Overlook unit presentation, ensuring both units are kept organised and tidy throughout the day.

Qualifications & Experience:
No previous experience required, just enthusiasm and eagerness to learn!
Show us you’re guest obsessed by being positive and helpful.
Go together to show our guests that’s you care!

Benefits:

  • Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
  • 25% discount in our retail shops and restaurants
  • 40% discount online off LEGO, and much more!
  • Free bus from Staines station for all employees
  • Fortnightly pay
  • Free staff parking
  • Ongoing training & development to have a longer-term career in Merlin
  • Access to Perks at Work which 30,000+ national & local employee discounts
Responsibilities
  • Briefing the Guest Services host team each day to cascade operational information and set them up for their shift.
  • Overseeing the daily operation of our Guest Services & Accessibility Kiosk units.
  • Ensuring all members of the team uphold a consistent & high standard of customer service, providing accurate information and suitable resolutions to any feedback submitted on-the-day.
  • Managing staff performance day to day, flagging any potential improvement factors and acting upon them efficiently.
  • Pull KPI statistics each day and understand the meaning of each score. Distributing these results through daily briefs and feedback reports.
  • Assist in managing the Ride Access Pass system.
  • Overlook unit presentation, ensuring both units are kept organised and tidy throughout the day
Guest Services Lead at Thorpe Park Resort
Chertsey KT16 8PN, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
RN Imaging Services at Southcoast Health System, Inc.
New Bedford, Massachusetts, United States - Full Time
Skills Needed
Nursing Care, Vital Signs, Iv Administration, Oxygen Function, Medication Administration, Sedation, Patient Monitoring, Education Programs, Equipment Maintenance, Emergency Patient Care
Specialization
A Bachelor's Degree or equivalent and a current RN License in Massachusetts are required. Advanced Cardiovascular Life Support (ACLS) certification and IV certification are also necessary.
HR Services Manager at Linfox
Essendon Fields, Victoria, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Services Consultant at World Wide Technology Healthcare Solutions
Maryland Heights, Missouri, United States - Full Time
Skills Needed
Leadership Experience, Professional Services, Managed Services, Cloud Services, Staffing Services, Communication Skills, Financial Processes, Contract Processes, Organizational Skills, Project Management, Negotiation Skills, Customer Relationship Management, Team Leadership, Strategic Planning, Process Improvement, Operational Excellence
Specialization
Candidates must have a Bachelor's degree, with a Master's preferred, and a minimum of 10 years of leadership experience in Professional Services. Strong communication skills and a solid understanding of financial and contract processes are essential.
Experience Required
Minimum 10 year(s)
Services Technician at Sartorius AG
, , Japan - Full Time
Skills Needed
Technical Degree, Field Service Experience, Troubleshooting, Testing, Repair, Customer Orientation, Team Spirit, Mobile Tools Familiarity, English Proficiency
Specialization
Candidates should have a technical degree in a relevant field and a minimum of 2 years of proven field service experience. They must possess the ability to troubleshoot and repair technical equipment and have a high customer orientation.
Experience Required
Minimum 2 year(s)
Services Consultant at Celonis
Bengaluru, karnataka, India - Full Time
Skills Needed
Sql, Data Analysis, Process Improvement, Artificial Intelligence, Machine Learning, Communication Skills, Analytical Skills, Business Acumen, Programming Languages, Data Mining, Process Mining, Customer Engagement, Technical Specifications, Value Workshops, Data Modeling, Digital Transformation
Specialization
Candidates should have a minimum of 2 years of experience in IT consulting or a similar area, with proficiency in SQL and a strong interest in data-related fields. A completed degree in Business Informatics, Computer Science, or a related field is required.
Experience Required
Minimum 2 year(s)
Services Consultant at Celonis
Bengaluru, karnataka, India - Full Time
Skills Needed
Sql, Data Analysis, Process Improvement, Artificial Intelligence, Machine Learning, Communication Skills, Analytical Skills, Business Acumen, Programming Languages, Data Mining, Process Mining, Customer Engagement, Technical Specifications, Value Workshops, Data Modeling, Digital Transformation
Specialization
Candidates should have a minimum of 2 years of experience in IT consulting or a similar field, along with proficiency in SQL and a strong interest in data-related technologies. A completed degree in a relevant field such as Business Informatics or Computer Science is also required.
Experience Required
Minimum 2 year(s)
Technician Services at JLL
Bangkok, , Thailand - Full Time
Skills Needed
Hvac, Plumbing, Electrical, Safety Systems, Preventive Maintenance, Repairs, Structural Issues, Cosmetic Upkeep, Compliance, Regulatory Standards, Occupational Health, Environmental Protection
Specialization
Candidates should have relevant experience in skilled trades or technology. The role involves travel to various sites for maintenance services.
Services Technician at NEXTDC
Melbourne, Victoria, Australia - Full Time
Skills Needed
Data Centres, Electrical Configurations, Mechanical Configurations, Rack Management, Design, Installation, Power Cooling Approaches, Cabling Management, Quality Inspection, Building Management Systems, Planning, Organising, Analytical Skills, Communication Skills, Interpersonal Skills
Specialization
Candidates should have a good knowledge of data centre operations and configurations, along with at least 3 years of experience in data centre facilities or similar critical infrastructure. A tertiary qualification in Electrical, Telecommunications, Mechanical trade, or similar is also required.
Experience Required
Minimum 2 year(s)
Head of IT Services at Moat Homes Ltd
Dartford DA2 6QE, , United Kingdom - Full Time
Skills Needed
Facebook, Linkedin, Social Media
Qualification
Graduate
Services Technician at NEXTDC
WFV3, , Australia - Full Time
Skills Needed
Critical Infrastructure, Regulations, Design, Interpersonal Skills, Cable Management
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Rehab Services Aide at Revel Staffing
Milwaukee, Wisconsin, United States - Full Time
Skills Needed
Patient Care, Communication Skills, Equipment Maintenance, Inventory Management, Documentation, Vital Signs Monitoring, Safety Focus, Team Support
Specialization
Candidates must have a high school diploma or GED, or 5 years of relevant work experience, along with MediClear Certification. Strong communication skills and the ability to lift and move patients are essential, but no prior healthcare experience is required as training will be provided.
IT Services Analyst at VGW
Perth, Western Australia, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Commercial Services at Amentum
, , Australia - Full Time
Skills Needed
Contract Management, Stakeholder Engagement, Procurement, Commercial Policy, Risk Assessment, Communication Skills, Mentoring, Training, Legal Investigation, Technical Requirements, Project Management, Team Collaboration, Policy Compliance, Problem Solving, Adaptability, Commercial Acumen
Specialization
Candidates should have strong communication and stakeholder engagement skills, along with the ability to prioritize and adapt to changing work demands. A Negative Vetting Level 1 Security Clearance is desirable, and experience in procurement and contract management is essential.
Experience Required
Minimum 5 year(s)
Rehab Services Aide at Orlando Health
Orlando, Florida, United States - Full Time
Skills Needed
Patient Transporting, Office Duties, Inventory Management, Supply Management, Communication, Teamwork, Time Management, Bls Certification
Specialization
A high school diploma or equivalent is required for this position. The candidate must maintain current BLS/HealthCare Provider certification.
Services Consultant at Xelix
London E2, England, United Kingdom - Full Time
Skills Needed
Project Delivery
Qualification
Graduate
IT Support Services at Tamkeen Technologies
Riyadh, Riyadh Region, Saudi Arabia - Full Time
Skills Needed
Problem Management, Knowledge Management, Incident Management, Itil Certification, Servicenow, Communication Skills, Analytical Skills, Detail Oriented, Trend Analysis, Root Cause Analysis, Operational Effectiveness, Documentation, Proactive Approach, Service Management Processes, Coordination Skills
Specialization
Minimum 1-2 years of experience in Problem and/or Knowledge Management and handling major incident calls is required. A strong understanding of IT service management processes and ITIL Certification is also necessary.
Casino Services Rep at Ameristar Casino Hotel Council Bluffs
Council Bluffs, Iowa, United States - Full Time
Skills Needed
Guest Service, Communication Skills, Interpersonal Skills, Cash Handling, Computer Skills, Teamwork, Marketing Promotions, Problem Solving
Specialization
A high school diploma or GED is preferred, along with experience in guest service and cash handling. Excellent communication and interpersonal skills are essential, and flexibility in working hours is required.
GUEST SERVICES LEAD at Merlin Entertainments
Chertsey, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
IT Services Manager at Blitt and Gaines P C
Vernon Hills, Illinois, United States - Full Time
Skills Needed
It Service Management, It Infrastructure, Project Management, Analytical Skills, Communication Skills, Leadership Skills, Windows Operating Systems, Microsoft Office, Networking, Voip, User Onboarding, Service Delivery, Troubleshooting, Stakeholder Management, Compliance, Reporting
Specialization
Candidates must have a bachelor's degree in Technology, Computer Science, or a related field, along with five years of IT services experience. Strong knowledge of Windows operating systems, Microsoft Office applications, and IT service management best practices is required.
Experience Required
Minimum 5 year(s)