JOB SUMMARY

The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government.

Our priorities are to drive a modern digital government, by:

• joining up public sector services
• harnessing the power of AI for the public good
• strengthening and extending our digital and data public infrastructure
• elevating leadership and investing in talent
• funding for outcomes and procuring for growth and innovation
• committing to transparency and driving accountability

We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK’s geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government.
We’re part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol.
The Government Digital Service is where talent translates into impact. From your first day, you’ll be working with some of the world’s most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale.
Join us for rewarding work that makes a difference across the UK. You’ll solve some of the nation’s highest-priority digital challenges, helping millions of people access services they need

JOB DESCRIPTION

The Government Digital Service is looking for business analysts who want to add rigour and value to an organisation where business analysis as a specific profession is still relatively new. This is an exciting opportunity to be a part of the growth of an internal analytical capability in a fast paced environment. You will be an experienced practitioner who can own and produce outstanding analysis.

As a Business Analyst you’ll:

• perform analysis activities in agile delivery teams or cross-cutting programme teams, providing advice and guidance on Agile ways of working, the benefits of the methodologies, and how they support software and product development
• conduct critical analysis activity independently to help guide and prioritise team scope and delivery
• manage stakeholder relationships internally and externally to support Product Managers in building, managing, prioritising and refining story backlogs
• ensure that epics and stories are well documented and contain suitable acceptance criteria to support development and test activity
• map processes, user interactions, and data flows to support the product and delivery objectives of the team
• perform analysis activities on live services across a range of support channels to understand user requests, model and forecast future volumes and find opportunities for greater self service and automated resolutions
• support Service Leads and senior stakeholders with data insights, performance reports and service improvement recommendations, enabling them to make products better and manage third party supplier contracts effectively
• maintain knowledge of the changing digital and technology landscapes and the opportunities they provide to improve the delivery of programme objectives

Learn more about what business analysts do in government.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

The standard selection process for roles at GDS consists of:

• a simple application screening process - We ask for a verbal test, CV and 3 role specific questions
• google meet phone screening
• technical exercise (online)
• an in-person 60 minute intervie

For this role we’ll be assessing you against the following Civil Service Behaviours:

• changing and improving
• making effective decisions
• leadership
• seeing the bigger picture
• communicating and influencin

We’ll also be assessing your experience and specialist technical skills against the following skills defined in the Government Digital and Data Capability Framework for the Business Analyst role:

• agile working
• business analysis
• business process improvement
• business process testing
• methods and tools
• requirements definition and managemen