Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium

Business Analyst Jobs overseas

About 32960 results in (4) seconds Clear Filters

Jobs Search

About 32960 results in (4) seconds
Business Analyst at Bestol
Bengaluru, karnataka, India - Full Time
Skills Needed
Business Analysis, Requirements Elicitation, Documentation, Agile, Waterfall, Jira, Confluence, Visio, Lucidchart, Communication, Facilitation, Stakeholder Management
Specialization
Candidates should have a Bachelor’s Degree in Business, IT or a related field and at least 3 years of experience as a Business Analyst in IT projects. Strong skills in requirements elicitation, documentation, and analysis are essential.
Experience Required
Minimum 2 year(s)
Business Analyst at SMART1 MANAGEMENT SOLUTIONS
Landover, Maryland, United States - Full Time
Skills Needed
Business Analysis, Process Documentation, Communication, Analytical Skills, Requirements Gathering, Stakeholder Facilitation
Specialization
Candidates must have a bachelor's degree in business administration, information systems, or a related field, along with 3+ years of experience in business analysis. Strong communication and analytical skills are essential, as well as experience in requirements gathering and stakeholder facilitation.
Experience Required
Minimum 2 year(s)
Business Analyst at Beyondsoft Singapore
, , United States - Full Time
Skills Needed
Business Analytics, Data Science, Ai Models, Document Anonymization, Document Labeling, Machine Learning, Model Evaluation, Agile Methodologies, Data Privacy Regulations, Quality Assurance, Structured Data, Unstructured Data, Collaboration, Documentation, Testing, Validation
Specialization
Candidates should have a bachelor's degree in a related field and experience in AI/ML or data science project environments. Understanding of machine learning pipelines and prior experience in model evaluation are strong pluses.
Experience Required
Minimum 2 year(s)
Business Analyst at InTulsa Initiative LLC
Tulsa, Oklahoma, United States - Full Time
Skills Needed
Business Analysis, Data Analytics, Communication, Data Visualization, Sql, Python, Project Management, Stakeholder Management, Etl, Data Architecture, Performance Improvement, Data Governance, Training, Collaboration, Dashboard Creation, Kpi Development
Specialization
Candidates should have a bachelor's degree in a related field and at least 5 years of experience in a business analyst or analytics role. Strong communication skills and proficiency with data visualization tools are essential.
Experience Required
Minimum 5 year(s)
Business Analyst at Weekday AI
Chennai, tamil nadu, India - Full Time
Skills Needed
Business Analysis, Requirement Gathering, Documentation, Stakeholder Management, Analytical Skills, Problem Solving, Agile, Scrum, Data Analysis, Sql, Communication Skills, Process Mapping, User Training, Change Management, Performance Analysis, Documentation Tools
Specialization
Candidates should have 4-10 years of experience in business analysis, with strong skills in requirement gathering and documentation. A bachelor's degree in a relevant field is required, and experience with Agile methodologies is preferred.
Experience Required
Minimum 5 year(s)
Business Analyst at Wix
Tel Aviv, Tel-Aviv District, Israel - Full Time
Skills Needed
Data Analysis, Problem Solving, Online Business, Customer Behavior, A/B Testing, Sql, Tableau, Power Bi
Specialization
Candidates should have 3-5 years of experience as a data, product, or web analyst, with strong analytical and problem-solving skills. Proficiency in SQL and visualization tools like Tableau or Power BI is essential, along with hands-on experience in A/B testing.
Experience Required
Minimum 2 year(s)
Business Analyst at Paramount Residential Mortgage Group
Corona, California, United States - Full Time
Skills Needed
Mortgage Business Analyst, Los System Administrator, Change Management, Project Management, Sdlc, Agile, Problem Solving, Communication, Active Listening, Developer Logic, Organizational Design, Process Workflows, Training Development, Testing Coordination, Success Metrics, Feedback Collection
Specialization
Candidates should have extensive experience as a Mortgage Business Analyst and knowledge of change management principles. Strong communication skills and the ability to work effectively at all organizational levels are essential.
Experience Required
Minimum 5 year(s)
Business Analyst at Orca-AI
Tel Aviv, Tel-Aviv District, Israel - Full Time
Skills Needed
Business Analytics, Data Analysis, Sql, Excel, Bi Platforms, Data Modeling, Kpi Frameworks, Communication, Presentation Skills, Data Storytelling, Data Visualization, Data Integrity, Governance, Cross Functional Collaboration, Client Facing Analytics, Performance Reviews
Specialization
Candidates should have 3-5 years of experience in Business Analytics or Data Analysis, preferably in a B2B SaaS environment. Proficiency in SQL, Excel, and BI platforms is required, along with strong communication skills to convey insights to non-technical stakeholders.
Experience Required
Minimum 2 year(s)
Business Analyst at Pacific Gas And Electric Company
Concord, California, United States - Full Time
Skills Needed
Data Analysis, Budgeting, Forecasting, Reporting, Process Improvement, Quality Control, Change Management, Communication, Power Bi, Tableau, Sharepoint Administration, Analytical Methods, What If Modeling, Organizational Skills, Presentation Skills
Specialization
A Bachelor of Science in a relevant field and 2 years of related work experience are required. Desired qualifications include proficiency in Microsoft Office, Power BI, and SharePoint, along with strong analytical skills.
Experience Required
Minimum 2 year(s)
Business Analyst at TTEC
Pasay, Metro Manila, Philippines - Full Time
Skills Needed
Data Analysis, Cx Operations, Data Storytelling, Communication, Collaboration, Proactivity, Attention To Detail, Tableau, Zendesk Analytics, Talkdesk Explore
Specialization
Candidates should have technical proficiency in data analysis tools and a strong knowledge of CX processes. Experience in collecting and interpreting customer data across multiple channels is also essential.
Experience Required
Minimum 2 year(s)
Business Analyst at SAIC
Arlington, Texas, United States - Full Time
Skills Needed
Business Analysis, Scrum Master, Agile Methodologies, Communication, Facilitation, Interpersonal Skills, Requirement Gathering, Documentation, Design, Project Management, Defense Readiness Reporting Systems
Specialization
Candidates must have a strong understanding of Agile methodologies and proven experience as a Business Analyst and Scrum Master. A bachelor's degree and significant related experience are required.
Experience Required
Minimum 10 year(s)
Business Analyst at ARHS
Liège, Wallonia, Belgium - Full Time
Skills Needed
Business Requirements, Functional Analysis, Business Processes, Quality Assurance, Test Plans, Agile Methodology, Business Analysis, High Level Presentations, Communication, International Environment
Specialization
Candidates should have a minimum of 7 years of experience as a Business Analyst and possess knowledge of Agile methodology. Strong communication skills and the ability to work in a multicultural environment are essential.
Experience Required
Minimum 5 year(s)
Business Analyst at Wix
Tel Aviv, Tel-Aviv District, Israel - Full Time
Skills Needed
Data Analysis, Product Analysis, Web Analysis, Analytical Skills, Problem Solving, Online Business Understanding, Strategic Thinking, Project Management, Tableau, Power Bi, Sql, A/B Testing, Customer Analysis, Churn Analysis, Segmentation, Trends Analysis
Specialization
Candidates should have 3-5 years of experience as a data, product, or web analyst, with strong analytical and problem-solving skills. Proficiency in SQL and experience with visualization tools like Tableau or Power BI are essential.
Experience Required
Minimum 2 year(s)
Business Analyst at Tamkeen Technologies
Riyadh, Riyadh Region, Saudi Arabia - Full Time
Skills Needed
Business Analysis, Requirements Gathering, Data Analysis, Process Improvement, Technical Solutions, Documentation, Software Testing, Project Management, Communication, Interpersonal Skills, Agile Methodologies, Waterfall Methodologies, Problem Solving, Attention To Detail, Data Visualization, Collaboration
Specialization
Candidates should have a bachelor's degree in a relevant field and 8-12 years of experience in a similar role. Strong analytical skills and proficiency in requirements gathering techniques are essential.
Experience Required
Minimum 10 year(s)
Business Analyst at Weekday AI
, , India - Full Time
Skills Needed
Business Analysis, Data Integration, Hotel Technology Systems, Api Documentation, Sql, Project Management, Problem Solving, Communication
Specialization
Candidates should have a minimum of 4 years of experience in hotel technology or business analytics, with basic proficiency in SQL. Strong organizational skills and effective communication abilities are essential for bridging business and technical discussions.
Experience Required
Minimum 5 year(s)
Business Analyst at Skillfield
Melbourne, Victoria, Australia - Full Time
Skills Needed
Business Analysis, Data Architecture, Data Engineering, Requirements Gathering, Data Modelling, Etl, Elt, Bi Tools, Analytics Enablement, Ci/Cd, Automation, Stakeholder Engagement, Solution Design, Data Quality, Documentation, Communication Skills
Specialization
Candidates should have proven experience in business analysis and data solution design, including hands-on capability in data architecture and engineering. A bachelor's degree or equivalent experience in ICT, data, or related fields is required.
Experience Required
Minimum 5 year(s)
Business Analyst at Teksystems Global Services LLC
Ottawa, Ontario, Canada - Full Time
Skills Needed
Network Engineering, Tcp/Ip, Ipv4, Ipv6, Dns, Dhcp, Ip Address Management, Network Security, Dnssec, Firewall Concepts, Snmp, Lldp, Cloud Integration, Vmware, Openshift, Openstack, Api Integrations
Specialization
Candidates should have over 10 years of experience as a network engineer and have completed at least three projects lasting over six months in relevant areas. Experience with DDI/IPAM solutions and API integrations is also required.
Experience Required
Minimum 10 year(s)
Business Analyst at Inetum
Bucharest, , Romania - Full Time
Skills Needed
Business Analysis, New Product Development, Stakeholder Analysis, Customer Journey Design, Agile, Jira, Confluence, Design Thinking, Safe Methodology, Process Mapping, Communication Skills, Problem Solving, Risk Mitigation, Service Transformation, Lifecycle Enhancements
Specialization
The ideal candidate will have proven experience in New Product Development and product lifecycle enhancements, along with a strong background in process mapping and stakeholder analysis. Familiarity with Agile methodologies and tools like Jira/Confluence is essential.
Experience Required
Minimum 2 year(s)
Business Analyst at ZURU
Minneapolis, Minnesota, United States - Full Time
Skills Needed
Commercial Acumen, Strategic Thinking, Problem Solving, Influencing Skills, Communication Skills, Data Analysis, Sales Growth, Brand Management, Collaboration, Marketing, Continuous Improvement, Supply Chain Management, Entrepreneurial Mindset, Resilience, Creativity, Determination
Specialization
Candidates should demonstrate strong commercial acumen and the ability to influence cross-functional teams. A go-getter attitude with creativity and a solutions-focused mindset is essential.
Business Analyst at Business Changers
Rome, Lazio, Italy - Full Time
Skills Needed
Analytical Skills, Problem Solving, Communication, Business Process Management, Process Modeling, Project Management, Data Analysis, Microsoft Office, Agile Methodologies, Interpersonal Skills, Stakeholder Management, User Acceptance Testing, Training, Requirements Gathering, Documentation, Process Improvement
Specialization
Candidates should have a degree in Engineering, Economics, or a related field, with 1-2 years of experience as an analyst. Strong analytical skills, communication abilities, and familiarity with business process management tools are essential.
Business Analyst at Bestol
Bengaluru, karnataka, India -
Full Time

Start Date

Immediate

Expiry Date

21 Jan, 26

Salary

0.0

Posted On

23 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Business Analysis, Requirements Elicitation, Documentation, Agile, Waterfall, Jira, Confluence, Visio, Lucidchart, Communication, Facilitation, Stakeholder Management

Industry

IT Services and IT Consulting

Description
Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL’s open-source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 80% savings in total cost of ownership (TCO) and best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for its customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore, India. We take pride in being an employee-centric organization, offering comprehensive health insurance, competitive salaries, 401K, volunteer programs, and scholarship opportunities. Office amenities include a fitness center, cafe, and recreational facilities. Learn more at betsol.com. Job Description Bridge business needs and technology solutions by gathering requirements, documenting processes, and ensuring solutions align with organizational goals. Facilitate workshops and create comprehensive documentation. Responsibilities: Engage with business stakeholders to gather, validate and prioritize requirements. Document current and future-state processes, workflows and use cases. Translate business requirements into functional and non-functional specifications. Facilitate workshops, interviews and requirement elicitation sessions. Collaborate with developers, QA and operations to ensure successful delivery. Support UAT and validate solutions against business needs. Maintain a backlog of requirements and user stories in tools such as Jira. Ensure traceability of requirements through the delivery lifecycle. Identify risks and dependencies tied to requirements and propose mitigations. Support change management and user adoption for new systems. Qualifications Bachelor’s Degree in Business, IT or related field. 3+ years’ experience as a Business Analyst in IT projects. Strong skills in requirements elicitation, documentation and analysis. Knowledge of Agile and Waterfall methodologies. Hands-on experience with BA tools such as Jira, Confluence, Visio or Lucidchart. Excellent communication, facilitation and stakeholder management skills.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities
The Business Analyst will bridge business needs and technology solutions by gathering requirements and documenting processes. They will facilitate workshops and ensure solutions align with organizational goals.
Business Analyst at Bestol
Bengaluru, karnataka, India - Full Time
Skills Needed
Business Analysis, Requirements Elicitation, Documentation, Agile, Waterfall, Jira, Confluence, Visio, Lucidchart, Communication, Facilitation, Stakeholder Management
Specialization
Candidates should have a Bachelor’s Degree in Business, IT or a related field and at least 3 years of experience as a Business Analyst in IT projects. Strong skills in requirements elicitation, documentation, and analysis are essential.
Experience Required
Minimum 2 year(s)
Business Analyst at SMART1 MANAGEMENT SOLUTIONS
Landover, Maryland, United States - Full Time
Skills Needed
Business Analysis, Process Documentation, Communication, Analytical Skills, Requirements Gathering, Stakeholder Facilitation
Specialization
Candidates must have a bachelor's degree in business administration, information systems, or a related field, along with 3+ years of experience in business analysis. Strong communication and analytical skills are essential, as well as experience in requirements gathering and stakeholder facilitation.
Experience Required
Minimum 2 year(s)
Business Analyst at Beyondsoft Singapore
, , United States - Full Time
Skills Needed
Business Analytics, Data Science, Ai Models, Document Anonymization, Document Labeling, Machine Learning, Model Evaluation, Agile Methodologies, Data Privacy Regulations, Quality Assurance, Structured Data, Unstructured Data, Collaboration, Documentation, Testing, Validation
Specialization
Candidates should have a bachelor's degree in a related field and experience in AI/ML or data science project environments. Understanding of machine learning pipelines and prior experience in model evaluation are strong pluses.
Experience Required
Minimum 2 year(s)
Business Analyst at InTulsa Initiative LLC
Tulsa, Oklahoma, United States - Full Time
Skills Needed
Business Analysis, Data Analytics, Communication, Data Visualization, Sql, Python, Project Management, Stakeholder Management, Etl, Data Architecture, Performance Improvement, Data Governance, Training, Collaboration, Dashboard Creation, Kpi Development
Specialization
Candidates should have a bachelor's degree in a related field and at least 5 years of experience in a business analyst or analytics role. Strong communication skills and proficiency with data visualization tools are essential.
Experience Required
Minimum 5 year(s)
Business Analyst at Weekday AI
Chennai, tamil nadu, India - Full Time
Skills Needed
Business Analysis, Requirement Gathering, Documentation, Stakeholder Management, Analytical Skills, Problem Solving, Agile, Scrum, Data Analysis, Sql, Communication Skills, Process Mapping, User Training, Change Management, Performance Analysis, Documentation Tools
Specialization
Candidates should have 4-10 years of experience in business analysis, with strong skills in requirement gathering and documentation. A bachelor's degree in a relevant field is required, and experience with Agile methodologies is preferred.
Experience Required
Minimum 5 year(s)
Business Analyst at Wix
Tel Aviv, Tel-Aviv District, Israel - Full Time
Skills Needed
Data Analysis, Problem Solving, Online Business, Customer Behavior, A/B Testing, Sql, Tableau, Power Bi
Specialization
Candidates should have 3-5 years of experience as a data, product, or web analyst, with strong analytical and problem-solving skills. Proficiency in SQL and visualization tools like Tableau or Power BI is essential, along with hands-on experience in A/B testing.
Experience Required
Minimum 2 year(s)
Business Analyst at Paramount Residential Mortgage Group
Corona, California, United States - Full Time
Skills Needed
Mortgage Business Analyst, Los System Administrator, Change Management, Project Management, Sdlc, Agile, Problem Solving, Communication, Active Listening, Developer Logic, Organizational Design, Process Workflows, Training Development, Testing Coordination, Success Metrics, Feedback Collection
Specialization
Candidates should have extensive experience as a Mortgage Business Analyst and knowledge of change management principles. Strong communication skills and the ability to work effectively at all organizational levels are essential.
Experience Required
Minimum 5 year(s)
Business Analyst at Orca-AI
Tel Aviv, Tel-Aviv District, Israel - Full Time
Skills Needed
Business Analytics, Data Analysis, Sql, Excel, Bi Platforms, Data Modeling, Kpi Frameworks, Communication, Presentation Skills, Data Storytelling, Data Visualization, Data Integrity, Governance, Cross Functional Collaboration, Client Facing Analytics, Performance Reviews
Specialization
Candidates should have 3-5 years of experience in Business Analytics or Data Analysis, preferably in a B2B SaaS environment. Proficiency in SQL, Excel, and BI platforms is required, along with strong communication skills to convey insights to non-technical stakeholders.
Experience Required
Minimum 2 year(s)
Business Analyst at Pacific Gas And Electric Company
Concord, California, United States - Full Time
Skills Needed
Data Analysis, Budgeting, Forecasting, Reporting, Process Improvement, Quality Control, Change Management, Communication, Power Bi, Tableau, Sharepoint Administration, Analytical Methods, What If Modeling, Organizational Skills, Presentation Skills
Specialization
A Bachelor of Science in a relevant field and 2 years of related work experience are required. Desired qualifications include proficiency in Microsoft Office, Power BI, and SharePoint, along with strong analytical skills.
Experience Required
Minimum 2 year(s)
Business Analyst at TTEC
Pasay, Metro Manila, Philippines - Full Time
Skills Needed
Data Analysis, Cx Operations, Data Storytelling, Communication, Collaboration, Proactivity, Attention To Detail, Tableau, Zendesk Analytics, Talkdesk Explore
Specialization
Candidates should have technical proficiency in data analysis tools and a strong knowledge of CX processes. Experience in collecting and interpreting customer data across multiple channels is also essential.
Experience Required
Minimum 2 year(s)
Business Analyst at SAIC
Arlington, Texas, United States - Full Time
Skills Needed
Business Analysis, Scrum Master, Agile Methodologies, Communication, Facilitation, Interpersonal Skills, Requirement Gathering, Documentation, Design, Project Management, Defense Readiness Reporting Systems
Specialization
Candidates must have a strong understanding of Agile methodologies and proven experience as a Business Analyst and Scrum Master. A bachelor's degree and significant related experience are required.
Experience Required
Minimum 10 year(s)
Business Analyst at ARHS
Liège, Wallonia, Belgium - Full Time
Skills Needed
Business Requirements, Functional Analysis, Business Processes, Quality Assurance, Test Plans, Agile Methodology, Business Analysis, High Level Presentations, Communication, International Environment
Specialization
Candidates should have a minimum of 7 years of experience as a Business Analyst and possess knowledge of Agile methodology. Strong communication skills and the ability to work in a multicultural environment are essential.
Experience Required
Minimum 5 year(s)
Business Analyst at Wix
Tel Aviv, Tel-Aviv District, Israel - Full Time
Skills Needed
Data Analysis, Product Analysis, Web Analysis, Analytical Skills, Problem Solving, Online Business Understanding, Strategic Thinking, Project Management, Tableau, Power Bi, Sql, A/B Testing, Customer Analysis, Churn Analysis, Segmentation, Trends Analysis
Specialization
Candidates should have 3-5 years of experience as a data, product, or web analyst, with strong analytical and problem-solving skills. Proficiency in SQL and experience with visualization tools like Tableau or Power BI are essential.
Experience Required
Minimum 2 year(s)
Business Analyst at Tamkeen Technologies
Riyadh, Riyadh Region, Saudi Arabia - Full Time
Skills Needed
Business Analysis, Requirements Gathering, Data Analysis, Process Improvement, Technical Solutions, Documentation, Software Testing, Project Management, Communication, Interpersonal Skills, Agile Methodologies, Waterfall Methodologies, Problem Solving, Attention To Detail, Data Visualization, Collaboration
Specialization
Candidates should have a bachelor's degree in a relevant field and 8-12 years of experience in a similar role. Strong analytical skills and proficiency in requirements gathering techniques are essential.
Experience Required
Minimum 10 year(s)
Business Analyst at Weekday AI
, , India - Full Time
Skills Needed
Business Analysis, Data Integration, Hotel Technology Systems, Api Documentation, Sql, Project Management, Problem Solving, Communication
Specialization
Candidates should have a minimum of 4 years of experience in hotel technology or business analytics, with basic proficiency in SQL. Strong organizational skills and effective communication abilities are essential for bridging business and technical discussions.
Experience Required
Minimum 5 year(s)
Business Analyst at Skillfield
Melbourne, Victoria, Australia - Full Time
Skills Needed
Business Analysis, Data Architecture, Data Engineering, Requirements Gathering, Data Modelling, Etl, Elt, Bi Tools, Analytics Enablement, Ci/Cd, Automation, Stakeholder Engagement, Solution Design, Data Quality, Documentation, Communication Skills
Specialization
Candidates should have proven experience in business analysis and data solution design, including hands-on capability in data architecture and engineering. A bachelor's degree or equivalent experience in ICT, data, or related fields is required.
Experience Required
Minimum 5 year(s)
Business Analyst at Teksystems Global Services LLC
Ottawa, Ontario, Canada - Full Time
Skills Needed
Network Engineering, Tcp/Ip, Ipv4, Ipv6, Dns, Dhcp, Ip Address Management, Network Security, Dnssec, Firewall Concepts, Snmp, Lldp, Cloud Integration, Vmware, Openshift, Openstack, Api Integrations
Specialization
Candidates should have over 10 years of experience as a network engineer and have completed at least three projects lasting over six months in relevant areas. Experience with DDI/IPAM solutions and API integrations is also required.
Experience Required
Minimum 10 year(s)
Business Analyst at Inetum
Bucharest, , Romania - Full Time
Skills Needed
Business Analysis, New Product Development, Stakeholder Analysis, Customer Journey Design, Agile, Jira, Confluence, Design Thinking, Safe Methodology, Process Mapping, Communication Skills, Problem Solving, Risk Mitigation, Service Transformation, Lifecycle Enhancements
Specialization
The ideal candidate will have proven experience in New Product Development and product lifecycle enhancements, along with a strong background in process mapping and stakeholder analysis. Familiarity with Agile methodologies and tools like Jira/Confluence is essential.
Experience Required
Minimum 2 year(s)
Business Analyst at ZURU
Minneapolis, Minnesota, United States - Full Time
Skills Needed
Commercial Acumen, Strategic Thinking, Problem Solving, Influencing Skills, Communication Skills, Data Analysis, Sales Growth, Brand Management, Collaboration, Marketing, Continuous Improvement, Supply Chain Management, Entrepreneurial Mindset, Resilience, Creativity, Determination
Specialization
Candidates should demonstrate strong commercial acumen and the ability to influence cross-functional teams. A go-getter attitude with creativity and a solutions-focused mindset is essential.
Business Analyst at Business Changers
Rome, Lazio, Italy - Full Time
Skills Needed
Analytical Skills, Problem Solving, Communication, Business Process Management, Process Modeling, Project Management, Data Analysis, Microsoft Office, Agile Methodologies, Interpersonal Skills, Stakeholder Management, User Acceptance Testing, Training, Requirements Gathering, Documentation, Process Improvement
Specialization
Candidates should have a degree in Engineering, Economics, or a related field, with 1-2 years of experience as an analyst. Strong analytical skills, communication abilities, and familiarity with business process management tools are essential.