We are looking for an experienced Business Analyst to join our team in Ontario, on a long-term contract. In this role, you will play a key part in bridging the gap between technical solutions and business needs, ensuring the successful delivery of high-quality enterprise systems and technology solutions. Working closely with stakeholders, you will contribute to the design, implementation, and enhancement of innovative business applications while supporting ongoing operations.

• Collaborate with business users, project sponsors, and subject matter experts to gather and document detailed requirements.
• Translate business needs into functional designs, process flows, and quality assurance plans.
• Conduct gap analysis to identify areas for improvement and recommend solutions.
• Facilitate AB testing and ensure alignment with business objectives.
• Utilize Atlassian Jira and CRM tools to manage project workflows and track progress.
• Develop and maintain business requirement documents to guide project execution.
• Support claim administration processes and ensure compliance with organizational standards.
• Apply Agile Scrum methodologies to deliver projects efficiently and effectively.
• Coordinate with external vendors to ensure solutions meet business requirements.
• Provide ongoing support and enhancements to existing business applications.
• Minimum of 3 years of experience as a Business Analyst in a similar role.
• Proficiency in Atlassian Jira, CRM systems, and Microsoft Excel and Word.
• Strong understanding of gap analysis and business process functions.
• Experience with AB testing and Agile Scrum methodologies.
• Ability to create detailed business requirement documents and process flows.
• Excellent communication and collaboration skills to work effectively with diverse stakeholders.
• Knowledge of claim administration processes and enterprise systems.
• Bachelor’s degree in Business Administration, Information Technology, or a related field is preferred.
  Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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  Questions? Call your local office at 1.888.490.4429. All applicants applying for Canadian job openings must be authorized to work in Canada.
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