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Customer Experience Manager at Thousand Oaks at Billingsley Company
The Colony, Texas, United States - Full Time
Skills Needed
Customer Experience Management, Conflict Resolution, De Escalation, Time Management, Financial Acumen, Resident Retention, Crm Management, Property Management, Communication, Microsoft Office, Leasing Processes, Community Engagement
Specialization
Candidates should have 2+ years of customer service or management experience in multifamily or hospitality and a high school diploma, with a college degree preferred. Proficiency in Microsoft Office is required, and experience with property management software like RealPage or Knock is a plus.
Experience Required
Minimum 2 year(s)
Vacation Sales Representative at Live the Dash Travel
Portland, Maine, United States - Full Time
Skills Needed
Sales, Hospitality, Travel Planning, Communication, Customer Service, Organization, Detail Oriented, Crm Systems, Online Booking Tools, Independent Work
Specialization
Candidates should have a passion for travel and experience in sales or hospitality. Proficiency with CRM systems and the ability to work independently in a remote environment are required.
HVAC Service Technician- Up to $55/hr at Crete United
Village of Mineola, New York, United States - Full Time
Skills Needed
Hvac Repair, Hvac Installation, Hvac Maintenance, Customer Service, Diagnostics, Heat Pump Service, Ac Condenser Service, Furnace Repair, Geo Thermal Heating, Air Purification, Ventilation, Time Management, Organizational Skills, Technical Reporting, Safety Compliance, Epa 608 Certification
Specialization
Candidates must have at least five years of HVAC experience, a valid driver's license, and EPA 608 certification. A high school diploma is required, and graduation from a trade or vocational school is preferred.
Experience Required
Minimum 5 year(s)
Chief Experience Officer at Health Evolution
Washington, District of Columbia, United States - Full Time
Skills Needed
Executive Relationship Management, Product Management, Experience Design, P&L Management, Strategic Leadership, Member Engagement, Healthcare Industry Knowledge, C Suite Communication, Strategic Planning, Kpi Tracking, Event Curation, Team Leadership, Stakeholder Management, Storytelling, Business Acumen, Change Management
Specialization
Requires at least 20 years of professional experience, including 7 years in a senior executive role. Must possess a blend of product P&L leadership, experience design expertise, and deep familiarity with the healthcare landscape.
Experience Required
Minimum 10 year(s)
Senior Executive Procurement at JLL
Bengaluru, karnataka, India - Full Time
Skills Needed
Strategic Sourcing, Vendor Management, Contract Negotiation, Cost Optimization, Purchase Order Management, Supply Chain Coordination, Inventory Management, Stakeholder Management, Data Analysis & Reporting, Financial Strategy, Risk Management, Corporate Finance
Specialization
Candidates must hold a diploma or degree in Commerce, Management, or an MBA with three to seven years of experience in facilities management. Strong analytical skills and a proven track record in implementing financial strategies are required.
Experience Required
Minimum 5 year(s)
Finishing Part-Time at Multi-Color Corporation Recruiting
Algoma, Wisconsin, United States - Full Time
Skills Needed
Finishing, Label Production, Machine Operation
Specialization
No specific qualifications or experience levels are listed. The role is a part-time seasonal position for labor in the finishing department.
Tax Consultant at Hays Specialist Recruitment Limited
Dublin, Dublin County, Ireland - Full Time
Skills Needed
N/A
Delivery Driver(01859) - 1531C University Drive at DOMINOS PIZZA FRANCHISE
Fargo, North Dakota, United States - Full Time
Skills Needed
Customer Service, Safe Driving, Navigation, Time Management, Punctuality, Reliability
Specialization
Must be at least 18 years old with a valid driver's license, a reliable insured vehicle, and a smartphone. Requires a good driving record and adherence to specific appearance guidelines regarding tattoos and piercings.
Cluster IT Executive at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Bengaluru, karnataka, India - Full Time
Skills Needed
Technical Troubleshooting, Software Support, Systems Administration, Telecommunications Management, User Training, Process Improvement, Client/Server Support, Resource Allocation, Pos Systems, Employee Coaching
Specialization
Candidates should have a degree from a technical, trade, or vocational school. At least 2 years of related work experience is preferred.
Experience Required
Minimum 2 year(s)
Luxury Retail Sales Associate - Part Time at Longchamp USA Inc
Houston, Texas, United States - Full Time
Skills Needed
Customer Service, Sales Generation, Merchandising, Pos Operations, Client Book Management, Inventory Management, Cegid, Ups System, Microsoft Excel, Microsoft Outlook, Microsoft Word, Interpersonal Communication, Loss Prevention, Retail Operations, French Language
Specialization
Requires a high school diploma and at least three years of experience in high-end retail or boutique sales. Proficiency in POS systems, Microsoft Office, and the ability to handle physical demands of a retail environment is necessary.
Experience Required
Minimum 2 year(s)
buyer at Axcelis Technologies
Hwaseong-si, , South Korea - Full Time
Skills Needed
Procurement, Commodity Management, Cost Analysis, Supplier Negotiation, Supply Chain Management, Volume Planning, Make Versus Buy Analysis, Bill Of Materials Management, Vendor Sourcing, Quality Assurance Coordination
Specialization
Typically requires a Bachelor's degree and 2-4 years of professional experience. Expertise in domestic or global commodity management is required.
Experience Required
Minimum 2 year(s)
Development Coordinator at Optimal Health Care Inc
Orlando, Florida, United States - Full Time
Skills Needed
Fundraising, Donor Relations, Public Speaking, Event Planning, Storytelling, Social Media Management, Crm Management, Relationship Building, Marketing Communications, Project Management, Networking, Grant Support, Content Creation, Community Engagement, Interpersonal Communication, Budget Monitoring
Specialization
Requires a Bachelor's degree in a related field and at least two years of experience in nonprofit development, fundraising, or communications. Candidates must be proficient in CRM systems and social media tools, with a strong ability to interact compassionately with individuals experiencing homelessness.
Experience Required
Minimum 2 year(s)
Deposit Processing Specialist at Equity Bank
Wichita, Kansas, United States - Full Time
Skills Needed
Remote Deposit Capture, Chargeback Processing, Cash Letters, Lockbox Payments, Foreign Check Processing, Bank Compliance, Bank Secrecy Act, Information Security, Suspicious Activity Reporting, Interpersonal Skills, Windows Os
Specialization
Candidates must have a high school diploma and 1-3 years of banking experience. Proficiency in Windows-based systems and strong interpersonal skills are required.
Experience Required
Minimum 2 year(s)
French Tutor (Private) | TeachMe.To at TeachMe.To
Pearland, Texas, United States - Full Time
Skills Needed
French Fluency, Online Tutoring, Conversational French, Grammar Instruction, Curriculum Customization, Student Motivation, Video Communication, Pronunciation Coaching
Specialization
Candidates must be fluent in French with prior experience in teaching or tutoring the language. A reliable internet connection, a quiet workspace, and strong communication skills are required.
Dental Assistant at River Town Dental LLC
Holmen, Wisconsin, United States - Full Time
Skills Needed
Dental Radiography, Digital Scanning, Instrument Sterilization, Patient Care, Medical History Taking, Oral Hygiene Education, Inventory Management, Communication, Cpr
Specialization
Candidates should possess a positive, team-oriented attitude and excellent communication skills. A CPR certification is required or the candidate must be willing to obtain one.
Cashier at Wegmans Food Markets
Scranton, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Payment Processing, Bagging, Self Checkout Management, Communication, Troubleshooting, Organization
Specialization
Candidates must be at least 18 years old. Availability for afternoon and evening shifts, including weekends, is required.
Return Officer at Ninja
Jeddah, Makkah Region, Saudi Arabia - Full Time
Skills Needed
Returns Processing, Inventory Management, Wms, Erp Systems, Quality Assurance, Documentation, Warehouse Operations, Communication, Coordination, Attention To Detail, Organizational Skills
Specialization
Candidates should have previous experience in warehouse operations or returns processing and familiarity with WMS or ERP systems. Strong organizational skills and the ability to work under pressure are required.
UI Architect at ZENSAR TECHNOLOGIES SINGAPORE PTE LTD
Pune, maharashtra, India - Full Time
Skills Needed
Angular, Typescript, Html5, Css3, Scss, Ngrx, Akita, Rxjs, Restful Apis, Microservices, Ci/Cd, Azure Devops, Jenkins, Jasmine, Karma, Cypress
Specialization
Requires 8+ years of front-end experience with at least 3 years in a lead or architect role, specializing in Angular and TypeScript. Preferred experience includes knowledge of Capital Markets, Trading, or Middle Office systems.
Experience Required
Minimum 5 year(s)
Food & Beverage Executive at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Bangalore, karnataka, India - Full Time
Skills Needed
Team Leadership, Guest Service, Inventory Management, Staff Training, Fifo, Scheduling, Conflict Resolution, Quality Control, Safety Compliance, Operational Efficiency
Specialization
Requires a high school diploma or equivalent with at least two years of related work experience. At least one year of supervisory experience is also preferred.
Experience Required
Minimum 2 year(s)
Account Executive - B2B at Hibu
Blackwood, New Jersey, United States - Full Time
Skills Needed
B2b Sales, Cold Calling, Prospecting, Needs Assessment, Account Management, Digital Marketing Sales, Presentation Skills, Relationship Building, Strategic Planning, Adaptability
Specialization
Candidates should possess grit, an entrepreneurial spirit, and a relentless perseverance to succeed in sales. No specific prior experience is required as the company provides comprehensive training for those new to the field.
Customer Experience Manager at Thousand Oaks at Billingsley Company
The Colony, Texas, United States -
Full Time


Start Date

Immediate

Expiry Date

21 Sep, 26

Salary

0.0

Posted On

23 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Experience Management, Conflict Resolution, De-escalation, Time Management, Financial Acumen, Resident Retention, CRM Management, Property Management, Communication, Microsoft Office, Leasing Processes, Community Engagement

Industry

Real Estate

Description
The Customer Experience Manager will serve as a community liaison and high-level resource for residents’ questions, concerns, and feedback and in accordance with the vision and expectation of the company. The CEM will partner with onsite management and staff to ensure a positive online reputation and overall resident satisfaction. The CEM will ensure successful utilization of online reviews and resident surveys to identify and then communicate patterns, goals, and improvement opportunities on a regular and timely schedule. Additionally, the CEM will monitor and manage resident events, rentable spaces, lease violations, resident complaints, and overall community appearance. The CEM will also assist the leasing staff with the prospective leasing traffic to ensure everyone that walks into the office receives the highest level of customer service possible. Job Responsibilities · Effectively handle and resolve resident and prospective resident concerns, demonstrating empathy and facilitating solutions with a focus on achieving one-touch resolution whenever possible to ensure a seamless customer experience. · Kindly enforce community policies to ensure fairness and consistency while maintaining a positive resident experience. · Proactively manage resident retention by addressing renewal opportunities, engaging with residents about their needs, and working to secure renewals in a timely and effective manner. · Support resident engagement by assisting with retention and activities that enhance community spirit. · Help maintain the pristine appearance of the community and individual apartment homes to create a welcoming environment. · Assist with prospective resident traffic during high-demand periods and maintain knowledge of leasing processes through regular training. · Document findings in appropriate systems and communicate actionable insights to leadership and the operations team. · Partner with the leadership team to host monthly meetings, sharing trends, goals, and opportunities for improving the resident experience. · Document customer interactions, preferences, and communication details clearly and thoroughly in the CRM system. · Analyze resident feedback to drive improvements, enhance satisfaction, and foster positive reviews while supporting Billingsley Collection values and top survey scores. · Collaborate with marketing to effectively advertise rentable spaces, storage units, and parking options to assist with increased revenue efforts. · Oversee the condition, scheduling, and services of guest suites to maintain high standards. · Perform regular inspections of common areas, amenities, and resident spaces to ensure safety and compliance. · Submit service requests for maintenance needs and issue lease violations as necessary to uphold community standards. · Charge applicable lease violations to resident accounts and handle first-time waivers in accordance with company policies. · Perform annual audits of rentable items (e.g., garages, storage) to ensure inventory accuracy and proper billing. · Maintain clear and consistent communication with residents on property updates, rules, and reminders (e.g., pet policies, amenity usage). · Partner with the management team to handle emergencies, including incident reporting, following company policies and procedures. · Collaborate with the General Manager or Property Manager to approve leases, renewals, and emergency transfers. · Partner with the service team to communicate effectively with residents about recurring or high-priority repairs, ensuring timely resolutions. · Provide leadership and support during weekends to ensure uninterrupted service excellence. · Take on additional responsibilities as assigned to meet the dynamic needs of the community and business. Knowledge and Skills: · The ability to deliver the highest level of resident satisfaction through responsive, consistent, positive, and professional interactions. · Superior time management skills with clear written and verbal communication. · Gain extensive knowledge of the community, retailers, and Billingsley to promote community engagement at its highest level. · Represent the Billingsley Values internal and external. · Learn a basic level of maintenance knowledge to help troubleshooting resident calls that may not need to convert into a service request. · Responsible for knowing how to efficiently read a resident ledger and will have the ability to apply a courtesy waiver if it falls within Billingsley’s policies and procedures. In addition, helping to identify errors on a ledger that is brought to our attention by a resident. · Represent Billingsley professionally through attire and behavior per the Billingsley Standards of Excellence. · Conflict resolution and de-escalation skills to overcome challenging situations. · Financial acumen Job Qualifications: · 2+ years of customer service or management experience in multifamily or hospitality preferred · Proficiency with Microsoft Office software required · RealPage, Onesite, ActiveBuilding, Knock and other property management system experience a plus · College preferred; high school diploma required · Superior customer service skills · Ability to clearly and effectively communicate · Represent Billingsley professionally through attire and behavior per the Billingsley Standards of Excellence · Valid Driver’s License · Ability to work weekends. Physical Requirements: · Prolonged periods of sitting, standing, and walking · Must be able to lift to 50 pounds at a time
Responsibilities
The Customer Experience Manager serves as a community liaison focused on resident satisfaction, online reputation management, and the resolution of resident concerns. They oversee community appearance, manage resident events, and collaborate with leasing and maintenance teams to ensure high service standards.
Customer Experience Manager at Thousand Oaks at Billingsley Company
The Colony, Texas, United States - Full Time
Skills Needed
Customer Experience Management, Conflict Resolution, De Escalation, Time Management, Financial Acumen, Resident Retention, Crm Management, Property Management, Communication, Microsoft Office, Leasing Processes, Community Engagement
Specialization
Candidates should have 2+ years of customer service or management experience in multifamily or hospitality and a high school diploma, with a college degree preferred. Proficiency in Microsoft Office is required, and experience with property management software like RealPage or Knock is a plus.
Experience Required
Minimum 2 year(s)
Vacation Sales Representative at Live the Dash Travel
Portland, Maine, United States - Full Time
Skills Needed
Sales, Hospitality, Travel Planning, Communication, Customer Service, Organization, Detail Oriented, Crm Systems, Online Booking Tools, Independent Work
Specialization
Candidates should have a passion for travel and experience in sales or hospitality. Proficiency with CRM systems and the ability to work independently in a remote environment are required.
HVAC Service Technician- Up to $55/hr at Crete United
Village of Mineola, New York, United States - Full Time
Skills Needed
Hvac Repair, Hvac Installation, Hvac Maintenance, Customer Service, Diagnostics, Heat Pump Service, Ac Condenser Service, Furnace Repair, Geo Thermal Heating, Air Purification, Ventilation, Time Management, Organizational Skills, Technical Reporting, Safety Compliance, Epa 608 Certification
Specialization
Candidates must have at least five years of HVAC experience, a valid driver's license, and EPA 608 certification. A high school diploma is required, and graduation from a trade or vocational school is preferred.
Experience Required
Minimum 5 year(s)
Chief Experience Officer at Health Evolution
Washington, District of Columbia, United States - Full Time
Skills Needed
Executive Relationship Management, Product Management, Experience Design, P&L Management, Strategic Leadership, Member Engagement, Healthcare Industry Knowledge, C Suite Communication, Strategic Planning, Kpi Tracking, Event Curation, Team Leadership, Stakeholder Management, Storytelling, Business Acumen, Change Management
Specialization
Requires at least 20 years of professional experience, including 7 years in a senior executive role. Must possess a blend of product P&L leadership, experience design expertise, and deep familiarity with the healthcare landscape.
Experience Required
Minimum 10 year(s)
Senior Executive Procurement at JLL
Bengaluru, karnataka, India - Full Time
Skills Needed
Strategic Sourcing, Vendor Management, Contract Negotiation, Cost Optimization, Purchase Order Management, Supply Chain Coordination, Inventory Management, Stakeholder Management, Data Analysis & Reporting, Financial Strategy, Risk Management, Corporate Finance
Specialization
Candidates must hold a diploma or degree in Commerce, Management, or an MBA with three to seven years of experience in facilities management. Strong analytical skills and a proven track record in implementing financial strategies are required.
Experience Required
Minimum 5 year(s)
Finishing Part-Time at Multi-Color Corporation Recruiting
Algoma, Wisconsin, United States - Full Time
Skills Needed
Finishing, Label Production, Machine Operation
Specialization
No specific qualifications or experience levels are listed. The role is a part-time seasonal position for labor in the finishing department.
Tax Consultant at Hays Specialist Recruitment Limited
Dublin, Dublin County, Ireland - Full Time
Skills Needed
N/A
Delivery Driver(01859) - 1531C University Drive at DOMINOS PIZZA FRANCHISE
Fargo, North Dakota, United States - Full Time
Skills Needed
Customer Service, Safe Driving, Navigation, Time Management, Punctuality, Reliability
Specialization
Must be at least 18 years old with a valid driver's license, a reliable insured vehicle, and a smartphone. Requires a good driving record and adherence to specific appearance guidelines regarding tattoos and piercings.
Cluster IT Executive at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Bengaluru, karnataka, India - Full Time
Skills Needed
Technical Troubleshooting, Software Support, Systems Administration, Telecommunications Management, User Training, Process Improvement, Client/Server Support, Resource Allocation, Pos Systems, Employee Coaching
Specialization
Candidates should have a degree from a technical, trade, or vocational school. At least 2 years of related work experience is preferred.
Experience Required
Minimum 2 year(s)
Luxury Retail Sales Associate - Part Time at Longchamp USA Inc
Houston, Texas, United States - Full Time
Skills Needed
Customer Service, Sales Generation, Merchandising, Pos Operations, Client Book Management, Inventory Management, Cegid, Ups System, Microsoft Excel, Microsoft Outlook, Microsoft Word, Interpersonal Communication, Loss Prevention, Retail Operations, French Language
Specialization
Requires a high school diploma and at least three years of experience in high-end retail or boutique sales. Proficiency in POS systems, Microsoft Office, and the ability to handle physical demands of a retail environment is necessary.
Experience Required
Minimum 2 year(s)
buyer at Axcelis Technologies
Hwaseong-si, , South Korea - Full Time
Skills Needed
Procurement, Commodity Management, Cost Analysis, Supplier Negotiation, Supply Chain Management, Volume Planning, Make Versus Buy Analysis, Bill Of Materials Management, Vendor Sourcing, Quality Assurance Coordination
Specialization
Typically requires a Bachelor's degree and 2-4 years of professional experience. Expertise in domestic or global commodity management is required.
Experience Required
Minimum 2 year(s)
Development Coordinator at Optimal Health Care Inc
Orlando, Florida, United States - Full Time
Skills Needed
Fundraising, Donor Relations, Public Speaking, Event Planning, Storytelling, Social Media Management, Crm Management, Relationship Building, Marketing Communications, Project Management, Networking, Grant Support, Content Creation, Community Engagement, Interpersonal Communication, Budget Monitoring
Specialization
Requires a Bachelor's degree in a related field and at least two years of experience in nonprofit development, fundraising, or communications. Candidates must be proficient in CRM systems and social media tools, with a strong ability to interact compassionately with individuals experiencing homelessness.
Experience Required
Minimum 2 year(s)
Deposit Processing Specialist at Equity Bank
Wichita, Kansas, United States - Full Time
Skills Needed
Remote Deposit Capture, Chargeback Processing, Cash Letters, Lockbox Payments, Foreign Check Processing, Bank Compliance, Bank Secrecy Act, Information Security, Suspicious Activity Reporting, Interpersonal Skills, Windows Os
Specialization
Candidates must have a high school diploma and 1-3 years of banking experience. Proficiency in Windows-based systems and strong interpersonal skills are required.
Experience Required
Minimum 2 year(s)
French Tutor (Private) | TeachMe.To at TeachMe.To
Pearland, Texas, United States - Full Time
Skills Needed
French Fluency, Online Tutoring, Conversational French, Grammar Instruction, Curriculum Customization, Student Motivation, Video Communication, Pronunciation Coaching
Specialization
Candidates must be fluent in French with prior experience in teaching or tutoring the language. A reliable internet connection, a quiet workspace, and strong communication skills are required.
Dental Assistant at River Town Dental LLC
Holmen, Wisconsin, United States - Full Time
Skills Needed
Dental Radiography, Digital Scanning, Instrument Sterilization, Patient Care, Medical History Taking, Oral Hygiene Education, Inventory Management, Communication, Cpr
Specialization
Candidates should possess a positive, team-oriented attitude and excellent communication skills. A CPR certification is required or the candidate must be willing to obtain one.
Cashier at Wegmans Food Markets
Scranton, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Payment Processing, Bagging, Self Checkout Management, Communication, Troubleshooting, Organization
Specialization
Candidates must be at least 18 years old. Availability for afternoon and evening shifts, including weekends, is required.
Return Officer at Ninja
Jeddah, Makkah Region, Saudi Arabia - Full Time
Skills Needed
Returns Processing, Inventory Management, Wms, Erp Systems, Quality Assurance, Documentation, Warehouse Operations, Communication, Coordination, Attention To Detail, Organizational Skills
Specialization
Candidates should have previous experience in warehouse operations or returns processing and familiarity with WMS or ERP systems. Strong organizational skills and the ability to work under pressure are required.
UI Architect at ZENSAR TECHNOLOGIES SINGAPORE PTE LTD
Pune, maharashtra, India - Full Time
Skills Needed
Angular, Typescript, Html5, Css3, Scss, Ngrx, Akita, Rxjs, Restful Apis, Microservices, Ci/Cd, Azure Devops, Jenkins, Jasmine, Karma, Cypress
Specialization
Requires 8+ years of front-end experience with at least 3 years in a lead or architect role, specializing in Angular and TypeScript. Preferred experience includes knowledge of Capital Markets, Trading, or Middle Office systems.
Experience Required
Minimum 5 year(s)
Food & Beverage Executive at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Bangalore, karnataka, India - Full Time
Skills Needed
Team Leadership, Guest Service, Inventory Management, Staff Training, Fifo, Scheduling, Conflict Resolution, Quality Control, Safety Compliance, Operational Efficiency
Specialization
Requires a high school diploma or equivalent with at least two years of related work experience. At least one year of supervisory experience is also preferred.
Experience Required
Minimum 2 year(s)
Account Executive - B2B at Hibu
Blackwood, New Jersey, United States - Full Time
Skills Needed
B2b Sales, Cold Calling, Prospecting, Needs Assessment, Account Management, Digital Marketing Sales, Presentation Skills, Relationship Building, Strategic Planning, Adaptability
Specialization
Candidates should possess grit, an entrepreneurial spirit, and a relentless perseverance to succeed in sales. No specific prior experience is required as the company provides comprehensive training for those new to the field.
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