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Customer Service Associate Jobs overseas

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Associate QA cum Customer Support at RAKUNA
Hà Nội, , Vietnam - Full Time
Skills Needed
Quality Assurance, Customer Support, Test Management Software, Programming Languages, Qa Methodologies, Web Based Testing, Mobile Testing, Selenium Webdriver, Attention To Detail, Communication Skills, Agile Development, Jira, Git, Customer Success, Technical Support, Feedback Analysis
Specialization
Candidates must have 1-2 years of QA experience and a good understanding of test management software and QA methodologies. Strong communication skills in English and the ability to work both autonomously and in a team are essential.
Full Time Customer Care Associate at Leons
Edmonton, AB T6V 1J8, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Part Time Customer Care Associate at Leons
Thunder Bay, ON P7B 3A2, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Part Time Customer Care Associate at Leons
Coldbrook, NS, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Associate QA cum Customer Support at RAKUNA
Hà Nội, , Vietnam - Full Time
Skills Needed
Quality Assurance, Customer Support, Test Management Software, Programming Languages, Qa Methodologies, Web Based Testing, Mobile Testing, Attention To Detail, Problem Solving, English Communication, Agile Development, Project Tracking Software, Version Control Systems, Customer Success, Technical Support, Documentation
Specialization
Candidates must have 1-2 years of QA experience and a good understanding of test management software and QA methodologies. Strong communication skills in English and the ability to work both autonomously and in a team are essential.
Associate QA cum Customer Support at RAKUNA
Hà Nội, , Vietnam - Full Time
Skills Needed
Quality Assurance, Customer Support, Test Management Software, Programming Languages, Qa Methodologies, Web Based Testing, Mobile Testing, Selenium Webdriver, Attention To Detail, Communication Skills, Agile Development, Jira, Git, Customer Success, Technical Support, Feedback Analysis
Specialization
Candidates must have 1-2 years of QA experience and a good understanding of test management software and QA methodologies. Strong communication skills in English and the ability to work both autonomously and in a team are essential.
Customer Experience Associate IV at Conduent
Visakhapatnam, Andhra Pradesh, India - Full Time
Skills Needed
Customer Service, Problem Solving, Empathy, Communication, Team Leadership, Data Management, Process Improvement, Technical Expertise, Interpersonal Skills, Client Resolution, Policy Explanation, Mentoring, Business Support, Operational Processes, Vocational Training, Cross Functional Collaboration
Specialization
Candidates should have proficiency in operational processes and the ability to problem-solve effectively. Experience in customer service and a warm demeanor are essential for this role.
Experience Required
Minimum 2 year(s)
Customer Success Associate (PAS) at Datadog
Seoul, , South Korea - Full Time
Skills Needed
Customer Minded, Fluency In German, Sales, Communication, Attention To Detail, Negotiation, Relationship Building
Specialization
The ideal candidate should be customer-minded with full fluency in German and a strong desire to grow a career in Customer Success. Experience in a customer account-facing role is preferred, along with strong communication and negotiation skills.
Customer Success Executive at ServiceNow
Khartoum, Al Khartum, Sudan - Full Time
Skills Needed
Ai Integration, Enterprise Saas Transformation, C Level Presence, Leadership Expertise, Strategic Account Management, Business Acumen, Cross Functional Leadership, Adaptability, Operational Excellence, Collaboration, Communication, Customer Centric Mindset
Specialization
Candidates should have extensive experience in leading digital transformations within SaaS environments and proven ability to engage with senior executives. A minimum of 15 years in management consulting or a leadership role is required.
Experience Required
Minimum 10 year(s)
Customer Success Executive at Servicenow
2860 Søborg, , Denmark - Full Time
Skills Needed
Change Management, English, Work Processes, Transformation, Digital Transformation, Teams, Decision Making, Technology Solutions, Thought Leadership, Management Consulting, Functional Leadership, Collaboration, Enterprise, Business Acumen
Qualification
Graduate
Customer Success Executive at ServiceNow
Gladsaxe Municipality, Capital Region of Denmark, Denmark - Full Time
Skills Needed
Ai Integration, Enterprise Saas Transformation, C Level Presence, Leadership Expertise, Strategic Account Management, Business Acumen, Cross Functional Leadership, Adaptability, Operational Excellence, Collaboration, Communication, Customer Centric Mindset
Specialization
The ideal candidate should have extensive experience in enterprise-level SaaS transformation and strategic advisory, with a strong ability to engage with senior executives. Key requirements include expertise in AI integration, leadership experience, and a customer-centric mindset.
Experience Required
Minimum 10 year(s)
Customer Success Executive at ServiceNow
Munich, Bavaria, Germany - Full Time
Skills Needed
Ai Integration, Enterprise Saas Transformation, C Level Presence, Leadership Expertise, Strategic Account Management, Business Acumen, Cross Functional Leadership, Adaptability, Operational Excellence, Collaboration, Communication, Customer Centric Mindset
Specialization
The ideal candidate should have extensive experience in enterprise-level SaaS transformation and strategic advisory, with a proven ability to engage with senior executives. Key requirements include expertise in AI integration, leadership experience, and strong problem-solving skills.
Experience Required
Minimum 10 year(s)
Director, Customer Success at Servicenow
Montréal, QC, Canada - Full Time
Skills Needed
Financial Metrics, Transformation, English
Qualification
Graduate
Experience Required
Minimum 12 year(s)
Customer Success Executive at ServiceNow
Amsterdam, North Holland, Netherlands - Full Time
Skills Needed
Ai Integration, Enterprise Saas Transformation, C Level Presence, Leadership Expertise, Strategic Account Management, Business Acumen, Cross Functional Leadership, Adaptability, Operational Excellence, Collaboration, Customer Centric Mindset
Specialization
Candidates should have extensive experience in enterprise-level SaaS transformation and strategic advisory, with a strong ability to engage at the executive level. A minimum of 15 years in relevant roles is required, along with expertise in technology-enabled business transformations.
Experience Required
Minimum 10 year(s)
Customer Success Executive at ServiceNow
Brussels, Flemish Region, Belgium - Full Time
Skills Needed
Ai Integration, Enterprise Saas Transformation, C Level Presence, Leadership Expertise, Strategic Account Management, Business Acumen, Cross Functional Leadership, Adaptability, Operational Excellence, Collaboration, Communication, Customer Centric Mindset
Specialization
The ideal candidate should have extensive experience in enterprise-level SaaS transformation and strategic advisory, with a strong ability to engage with senior executives. Key requirements include expertise in AI integration, leadership experience, and a customer-centric mindset.
Experience Required
Minimum 10 year(s)
Customer Success Executive at ServiceNow
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Success, Digital Transformation, C Level Relationships, Strategic Leadership, Collaboration, Communication, Risk Mitigation, Business Acumen, Cross Functional Leadership, Execution Focus, Adaptability, Innovation, Ai Integration, Performance Metrics, Customer Advocacy, Team Leadership
Specialization
The ideal candidate should have extensive experience in leading digital business transformations and a strong background in management consulting. A minimum of 15 years in relevant roles and a BA/BS degree are required, with a Master's preferred.
Experience Required
Minimum 10 year(s)
Customer Success Executive at ServiceNow
Khartoum, Al Khartum, Sudan - Full Time
Skills Needed
Ai Integration, Enterprise Saas Transformation, C Level Presence, Leadership Expertise, Strategic Account Management, Business Acumen, Cross Functional Leadership, Adaptability, Operational Excellence, Collaboration, Communication, Customer Centric Mindset
Specialization
The ideal candidate should have extensive experience in enterprise-level SaaS transformation and strategic advisory, with a proven ability to engage with senior executives. Key requirements include expertise in AI integration, leadership experience, and strong problem-solving skills.
Experience Required
Minimum 10 year(s)
Customer Success Executive at ServiceNow
Vienna, Virginia, United States - Full Time
Skills Needed
Customer Success, Digital Transformation, Ai Integration, C Level Relationships, Cross Functional Leadership, Business Acumen, Collaboration, Communication, Risk Mitigation, Strategic Alignment, Execution Focus, Adaptability, Innovation, Customer Focus, Leadership Expertise, Performance Metrics
Specialization
Candidates should have extensive experience in leading digital business transformations and a strong background in consulting or technology-enabled business transformations. A minimum of 12 years of relevant experience and a BA/BS degree are required, with a Master's preferred.
Experience Required
Minimum 10 year(s)
Customer Success Executive at ServiceNow
New York, New York, United States - Full Time
Skills Needed
Customer Success, Digital Transformation, C Level Relationships, Strategic Leadership, Collaboration, Communication, Risk Mitigation, Business Acumen, Cross Functional Leadership, Execution Focus, Adaptability, Innovation, Ai Integration, Customer Focus, Performance Metrics, Team Leadership
Specialization
Candidates should have extensive experience in leading digital business transformations and a strong background in governance and strategy. A minimum of 12 years in a relevant management consulting or leadership role is required, along with the ability to build relationships with C-level executives.
Experience Required
Minimum 10 year(s)
Customer Success Executive at ServiceNow
Addison, Texas, United States - Full Time
Skills Needed
Customer Success, Digital Transformation, C Level Relationships, Strategic Leadership, Collaboration, Communication, Risk Mitigation, Business Acumen, Cross Functional Leadership, Execution Focus, Adaptability, Innovation, Ai Integration, Customer Focus, Performance Metrics, Team Leadership
Specialization
Candidates should have extensive experience in leading digital business transformations and a strong background in management consulting or technology-enabled business transformations. A minimum of 12 years of relevant experience and a BA/BS degree are required, with a Master's preferred.
Experience Required
Minimum 10 year(s)
Associate QA cum Customer Support at RAKUNA
Hà Nội, , Vietnam -
Full Time

Start Date

Immediate

Expiry Date

04 Feb, 26

Salary

0.0

Posted On

06 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Quality Assurance, Customer Support, Test Management Software, Programming Languages, QA Methodologies, Web-Based Testing, Mobile Testing, Selenium WebDriver, Attention to Detail, Communication Skills, Agile Development, JIRA, Git, Customer Success, Technical Support, Feedback Analysis

Industry

Software Development

Description
Company Description Rakuna is an HR technology company based in Silicon Valley, US with APAC office in Vietnam providing total recruiting software solutions for employers in North America. Our mission is to help companies recruit seamlessly. We are continuing to expand our product suites to include recruiting tools that boost your team's productivity and hiring speed. Want to be part of a transformative, learning culture that drives innovation? Join us! For more info: https://www.rakuna.co/ Job Description 1. Scope of work: 1.1. Quality Assurance In this role, you will be responsible for testing technology products and mobile device products – work very closely within the development team and business stakeholders to ensure solutions adhere to quality standards established by the company. Key activities include: Write and document all test plans from the requirements, specifications and test strategies Create and perform test campaigns whenever it is necessary to fit in the overall planning Replicate/reproduce, test, analyze, and document all errors arise from customer feedback Use versioning systems to code test scripts Use bug tracking database to report bugs Raise an alert when an important issue is likely to put in jeopardy the whole project 1.2. Customer Success We combine this role into QA to allow the product team to access insights and feedback from customers quickly. In this role, you will be responsible for testing technology products and mobile device products – work very closely within the development team and business stakeholders to ensure solutions adhere to quality standards established by the company. Key Functions: Along with the Sales team, become the company’s main representative for prospective and existing customers (partners/end-users) Onboard new customers and check, support, and respond to queries from customers in a timely and accurate manner Follow up with partners/end-users to ensure their technical issues are resolved Respond to customer complaints and address emerging issues. Collect, and analyze end-users feedbacks and share it with our Product, Sales, and Marketing teams Share feature requests and effective workarounds with team members Test post-production releases of new/upgraded features before announcing them to customers Collaborate effectively with the tech and marketing team to produce manuals/ instruction materials for smooth customer onboarding & self-learning. Actively engage customers with content that will help them utilize our product features Prepare demo environment for sales demos Support in sales activities when relevant Qualifications Must have: At least 1-2 years of QA experience Good working knowledge of test management software, programming languages, and QA methodologies Experience using web-based and mobile testing frameworks (ex: Selenium WebDriver) Ability to work autonomously and in a team Keen attention to details Determination and tenacity to commit to the end when solving issues Working proficiency and communication skills in verbal and written English Availability to be on call in the evening to take care of US customers High work flexibility and ownership (We don’t count every single hour you show up at the office, what we care about is whether you are able to achieve your KPI and meet your objectives each month). Nice to have: Familiar with Agile development Experience using project tracking software (eg: JIRA) Experience using version control systems (eg: Git or Mercurial) Experience as a Customer Success Executive or similar Customer Service role using English is a plus Additional Information Perks: Be a part of a young, dynamic, multinational, and multifunctional team that serves global customers with new everyday challenges. Join a fast-paced, goal-driven work culture that is committed to long-term career development. Monthly 1-on-1 performance reviews with your supervisor/manager to ensure you meet your goals and receive the support needed to succeed in your position. High work flexibility and ownership (We don’t track every hour you’re at the office; what matters more is whether you can complete your tasks each month). Work directly at the office: 156 Viet Hung, Long Bien, Hanoi. How to apply: Submit your resume to apply. Only qualified and shortlisted candidates will be contacted. Application Deadline: Open until filled.
Responsibilities
The Associate QA cum Customer Support will be responsible for testing technology and mobile device products, ensuring they meet quality standards. Additionally, the role involves onboarding customers, addressing their queries, and collecting feedback to improve product offerings.
Associate QA cum Customer Support at RAKUNA
Hà Nội, , Vietnam - Full Time
Skills Needed
Quality Assurance, Customer Support, Test Management Software, Programming Languages, Qa Methodologies, Web Based Testing, Mobile Testing, Selenium Webdriver, Attention To Detail, Communication Skills, Agile Development, Jira, Git, Customer Success, Technical Support, Feedback Analysis
Specialization
Candidates must have 1-2 years of QA experience and a good understanding of test management software and QA methodologies. Strong communication skills in English and the ability to work both autonomously and in a team are essential.
Full Time Customer Care Associate at Leons
Edmonton, AB T6V 1J8, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Part Time Customer Care Associate at Leons
Thunder Bay, ON P7B 3A2, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Part Time Customer Care Associate at Leons
Coldbrook, NS, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Associate QA cum Customer Support at RAKUNA
Hà Nội, , Vietnam - Full Time
Skills Needed
Quality Assurance, Customer Support, Test Management Software, Programming Languages, Qa Methodologies, Web Based Testing, Mobile Testing, Attention To Detail, Problem Solving, English Communication, Agile Development, Project Tracking Software, Version Control Systems, Customer Success, Technical Support, Documentation
Specialization
Candidates must have 1-2 years of QA experience and a good understanding of test management software and QA methodologies. Strong communication skills in English and the ability to work both autonomously and in a team are essential.
Associate QA cum Customer Support at RAKUNA
Hà Nội, , Vietnam - Full Time
Skills Needed
Quality Assurance, Customer Support, Test Management Software, Programming Languages, Qa Methodologies, Web Based Testing, Mobile Testing, Selenium Webdriver, Attention To Detail, Communication Skills, Agile Development, Jira, Git, Customer Success, Technical Support, Feedback Analysis
Specialization
Candidates must have 1-2 years of QA experience and a good understanding of test management software and QA methodologies. Strong communication skills in English and the ability to work both autonomously and in a team are essential.
Customer Experience Associate IV at Conduent
Visakhapatnam, Andhra Pradesh, India - Full Time
Skills Needed
Customer Service, Problem Solving, Empathy, Communication, Team Leadership, Data Management, Process Improvement, Technical Expertise, Interpersonal Skills, Client Resolution, Policy Explanation, Mentoring, Business Support, Operational Processes, Vocational Training, Cross Functional Collaboration
Specialization
Candidates should have proficiency in operational processes and the ability to problem-solve effectively. Experience in customer service and a warm demeanor are essential for this role.
Experience Required
Minimum 2 year(s)
Customer Success Associate (PAS) at Datadog
Seoul, , South Korea - Full Time
Skills Needed
Customer Minded, Fluency In German, Sales, Communication, Attention To Detail, Negotiation, Relationship Building
Specialization
The ideal candidate should be customer-minded with full fluency in German and a strong desire to grow a career in Customer Success. Experience in a customer account-facing role is preferred, along with strong communication and negotiation skills.
Customer Success Executive at ServiceNow
Khartoum, Al Khartum, Sudan - Full Time
Skills Needed
Ai Integration, Enterprise Saas Transformation, C Level Presence, Leadership Expertise, Strategic Account Management, Business Acumen, Cross Functional Leadership, Adaptability, Operational Excellence, Collaboration, Communication, Customer Centric Mindset
Specialization
Candidates should have extensive experience in leading digital transformations within SaaS environments and proven ability to engage with senior executives. A minimum of 15 years in management consulting or a leadership role is required.
Experience Required
Minimum 10 year(s)
Customer Success Executive at Servicenow
2860 Søborg, , Denmark - Full Time
Skills Needed
Change Management, English, Work Processes, Transformation, Digital Transformation, Teams, Decision Making, Technology Solutions, Thought Leadership, Management Consulting, Functional Leadership, Collaboration, Enterprise, Business Acumen
Qualification
Graduate
Customer Success Executive at ServiceNow
Gladsaxe Municipality, Capital Region of Denmark, Denmark - Full Time
Skills Needed
Ai Integration, Enterprise Saas Transformation, C Level Presence, Leadership Expertise, Strategic Account Management, Business Acumen, Cross Functional Leadership, Adaptability, Operational Excellence, Collaboration, Communication, Customer Centric Mindset
Specialization
The ideal candidate should have extensive experience in enterprise-level SaaS transformation and strategic advisory, with a strong ability to engage with senior executives. Key requirements include expertise in AI integration, leadership experience, and a customer-centric mindset.
Experience Required
Minimum 10 year(s)
Customer Success Executive at ServiceNow
Munich, Bavaria, Germany - Full Time
Skills Needed
Ai Integration, Enterprise Saas Transformation, C Level Presence, Leadership Expertise, Strategic Account Management, Business Acumen, Cross Functional Leadership, Adaptability, Operational Excellence, Collaboration, Communication, Customer Centric Mindset
Specialization
The ideal candidate should have extensive experience in enterprise-level SaaS transformation and strategic advisory, with a proven ability to engage with senior executives. Key requirements include expertise in AI integration, leadership experience, and strong problem-solving skills.
Experience Required
Minimum 10 year(s)
Director, Customer Success at Servicenow
Montréal, QC, Canada - Full Time
Skills Needed
Financial Metrics, Transformation, English
Qualification
Graduate
Experience Required
Minimum 12 year(s)
Customer Success Executive at ServiceNow
Amsterdam, North Holland, Netherlands - Full Time
Skills Needed
Ai Integration, Enterprise Saas Transformation, C Level Presence, Leadership Expertise, Strategic Account Management, Business Acumen, Cross Functional Leadership, Adaptability, Operational Excellence, Collaboration, Customer Centric Mindset
Specialization
Candidates should have extensive experience in enterprise-level SaaS transformation and strategic advisory, with a strong ability to engage at the executive level. A minimum of 15 years in relevant roles is required, along with expertise in technology-enabled business transformations.
Experience Required
Minimum 10 year(s)
Customer Success Executive at ServiceNow
Brussels, Flemish Region, Belgium - Full Time
Skills Needed
Ai Integration, Enterprise Saas Transformation, C Level Presence, Leadership Expertise, Strategic Account Management, Business Acumen, Cross Functional Leadership, Adaptability, Operational Excellence, Collaboration, Communication, Customer Centric Mindset
Specialization
The ideal candidate should have extensive experience in enterprise-level SaaS transformation and strategic advisory, with a strong ability to engage with senior executives. Key requirements include expertise in AI integration, leadership experience, and a customer-centric mindset.
Experience Required
Minimum 10 year(s)
Customer Success Executive at ServiceNow
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Success, Digital Transformation, C Level Relationships, Strategic Leadership, Collaboration, Communication, Risk Mitigation, Business Acumen, Cross Functional Leadership, Execution Focus, Adaptability, Innovation, Ai Integration, Performance Metrics, Customer Advocacy, Team Leadership
Specialization
The ideal candidate should have extensive experience in leading digital business transformations and a strong background in management consulting. A minimum of 15 years in relevant roles and a BA/BS degree are required, with a Master's preferred.
Experience Required
Minimum 10 year(s)
Customer Success Executive at ServiceNow
Khartoum, Al Khartum, Sudan - Full Time
Skills Needed
Ai Integration, Enterprise Saas Transformation, C Level Presence, Leadership Expertise, Strategic Account Management, Business Acumen, Cross Functional Leadership, Adaptability, Operational Excellence, Collaboration, Communication, Customer Centric Mindset
Specialization
The ideal candidate should have extensive experience in enterprise-level SaaS transformation and strategic advisory, with a proven ability to engage with senior executives. Key requirements include expertise in AI integration, leadership experience, and strong problem-solving skills.
Experience Required
Minimum 10 year(s)
Customer Success Executive at ServiceNow
Vienna, Virginia, United States - Full Time
Skills Needed
Customer Success, Digital Transformation, Ai Integration, C Level Relationships, Cross Functional Leadership, Business Acumen, Collaboration, Communication, Risk Mitigation, Strategic Alignment, Execution Focus, Adaptability, Innovation, Customer Focus, Leadership Expertise, Performance Metrics
Specialization
Candidates should have extensive experience in leading digital business transformations and a strong background in consulting or technology-enabled business transformations. A minimum of 12 years of relevant experience and a BA/BS degree are required, with a Master's preferred.
Experience Required
Minimum 10 year(s)
Customer Success Executive at ServiceNow
New York, New York, United States - Full Time
Skills Needed
Customer Success, Digital Transformation, C Level Relationships, Strategic Leadership, Collaboration, Communication, Risk Mitigation, Business Acumen, Cross Functional Leadership, Execution Focus, Adaptability, Innovation, Ai Integration, Customer Focus, Performance Metrics, Team Leadership
Specialization
Candidates should have extensive experience in leading digital business transformations and a strong background in governance and strategy. A minimum of 12 years in a relevant management consulting or leadership role is required, along with the ability to build relationships with C-level executives.
Experience Required
Minimum 10 year(s)
Customer Success Executive at ServiceNow
Addison, Texas, United States - Full Time
Skills Needed
Customer Success, Digital Transformation, C Level Relationships, Strategic Leadership, Collaboration, Communication, Risk Mitigation, Business Acumen, Cross Functional Leadership, Execution Focus, Adaptability, Innovation, Ai Integration, Customer Focus, Performance Metrics, Team Leadership
Specialization
Candidates should have extensive experience in leading digital business transformations and a strong background in management consulting or technology-enabled business transformations. A minimum of 12 years of relevant experience and a BA/BS degree are required, with a Master's preferred.
Experience Required
Minimum 10 year(s)