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Customer Service Representative at QUIPT HOME MEDICAL INC
Grovetown, Georgia, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Insurance Verification, Order Processing, Complaint Resolution, Documentation, Microsoft Office, Clerical Skills, Medical Equipment Knowledge, Patient Interaction, Training Participation, Time Management, Attention To Detail, Team Collaboration, Financial Responsibility
Specialization
A high school diploma or equivalent is required, along with previous experience in a clerical or customer service environment. Knowledge of Microsoft Office and general office skills are essential, with a preference for experience in Medicare/Medicaid billing.
Customer Service Representative at Premier Health
Pooler, Georgia, United States - Full Time
Skills Needed
Customer Service, Clerical Duties, Insurance Verification, Patient Interaction, Data Entry, Payment Processing, Ledger Balancing, Quality Improvement, Communication, Problem Solving, Emr, Docutap, Excel, Ms Word, Attention To Detail, Teamwork
Specialization
A high school diploma or equivalent is required, along with the ability to read and interpret technical procedures. Proficiency in EMR systems and basic computer skills are also necessary.
Customer Service/Lot Attendant at U-Haul
Brookline, Massachusetts, United States - Full Time
Skills Needed
Customer Service, Equipment Inspection, Inventory Management, Rental Management, Propane Filling, Forklift Operation, Hitch Installation, Technology Use, Teamwork, Communication, Problem Solving, Physical Fitness, Safety Precautions, Education, Customer Assistance, Cleaning Equipment
Specialization
A valid driver's license and a high school diploma or equivalent are required. The role involves physical exertion and adherence to safety precautions.
Customer Service Representative at Premier Health
Richmond Hill, Georgia, United States - Full Time
Skills Needed
Customer Service, Clerical Duties, Patient Interaction, Insurance Verification, Data Entry, Payment Processing, Ledger Balancing, Quality Improvement, Communication Skills, Problem Solving, Emr Knowledge, Excel Skills, Ms Word Proficiency, Attention To Detail, Team Collaboration, Time Management
Specialization
A high school diploma or equivalent is required, along with the ability to read and interpret technical procedures. Proficiency in EMR systems, Excel, and MS Word is necessary, along with strong communication and problem-solving skills.
customer service represetnative at Circle K
Charlotte, North Carolina, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking, Cashiering, Retail Experience
Specialization
Retail and customer service experience is preferred. A high school diploma or equivalent is also beneficial.
Customer Service Representative at Virginia Tile Company
Hialeah, FL 33018, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Diploma
Experience Required
Minimum 3 year(s)
customer service represetnative at Circle K
Charlotte, North Carolina, United States - Full Time
Skills Needed
Customer Care, Communication, Teamwork, Problem Solving, Sales, Cashiering, Fast Paced Work, Friendly Conversation
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are also important.
customer service represetnative at Circle K
Charlotte, North Carolina, United States - Full Time
Skills Needed
Customer Care, Communication, Teamwork, Problem Solving, Sales, Cashiering, Fast Paced Work, Friendly Conversation
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are essential.
Customer Service Representative at Pear Tree Recruitment
Norwich, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Representative at Curely pharmacy
Glasgow G53 6AB, , United Kingdom - Full Time
Skills Needed
Communication Skills, Patient Care, Phone Manner
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Customer Service Representative at Maximus UK
Salford M50, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Representative at Skyservice Business Aviation
Mississauga, ON L5P 1B1, Canada - Full Time
Skills Needed
Secondary Education, Catering, Car Rental, Security Protocols, Situational Awareness, Snacks, Enquiries, Hotel Booking, Phone Lines
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Customer Service Representative at Delta Bingo and Gaming
Peterborough, ON K9J 5Y2, Canada - Full Time
Skills Needed
Dental Care
Qualification
Graduate
Customer Service Administrator at Express Bi Folding Doors
Leeds LS11 8EW, , United Kingdom - Full Time
Skills Needed
Telephone Manner, Microsoft Office
Qualification
Graduate
Customer Service Administrator at Match Recruitment
NN7, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Representative at Circle K
Phoenix, Arizona, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are essential.
Customer Service Representative at Circle K
Richland, Washington, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are essential.
Customer Service Representative at Circle K
Batesville, Mississippi, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are also important.
Customer Service Representative at Circle K
, Florida, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are also important.
Customer Service Representative at BlueScope
City of Wanneroo, Western Australia, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Negotiation Skills, Interpersonal Skills, Problem Solving, Attention To Detail, Teamwork, Adaptability, It Systems, Relationship Building, Time Management, Sales Support, Customer Relationship Management, Issue Resolution, Proactive Approach
Specialization
Candidates should possess excellent communication and negotiation skills, along with a strong customer focus. The ability to quickly learn new IT systems and manage multiple tasks simultaneously is essential.
Customer Service Representative at QUIPT HOME MEDICAL INC
Grovetown, Georgia, United States -
Full Time


Start Date

Immediate

Expiry Date

02 Feb, 26

Salary

0.0

Posted On

04 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills, Problem Solving, Insurance Verification, Order Processing, Complaint Resolution, Documentation, Microsoft Office, Clerical Skills, Medical Equipment Knowledge, Patient Interaction, Training Participation, Time Management, Attention to Detail, Team Collaboration, Financial Responsibility

Industry

Hospitals and Health Care

Description
Description Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us. Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. All CSSs are able to interact with customers to provide information in response to inquiries about products or services and to handle and resolve any complaints. A CSS is to receive, qualify, and process, according to procedure, all customer orders in a timely, efficient, accurate, and courteous manner. A CSS is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries and complaints. Let’s start with what’s important to you. The Benefits..... Medical Insurance- multiple plans to choose from Dental & Vision Insurance Short Term Disability & Long Term Disability Options Life Insurance Generous PTO plan Paid Holidays 401K 401K match Competitive Pay Essential Responsibilities: Have a comprehensive understanding of the following: All products we carry Companywide Policies, Procedures, Standards, Specifications, Guidelines and Training Programs Basic Brightree Functions Proper Intake Procedures Insurance Verification and Eligibility CMN Requirements and Prior Authorizations Documentation Requirements of the Equipment Patient’s Financial Responsibilities (Deductible, Co-Insurance, Co-Pay, ABN/Upgrade) Difference Between Verbal, Written and WOPD orders Complaint Resolution Procedures Answers the telephone using the company’s professional greeting and taking complete, accurate and detailed messages. Transfers callers to appropriate person or voice mail number. Greets all visitors coming on their arrival. Ensure that they are properly directed to the appropriate personnel who might assist them. Distributes mail daily and monitors the fax machine for incoming transmissions. Distributes correspondence to appropriate personnel or mailbox depending on the priority of the correspondence. Qualify orders by identifying the customer’s diagnosis and insurance coverage and ensure verification of the necessary insurance reimbursement information to process the third party billing when appropriate. Informs customers of financial responsibility. Inputs customers’ orders or changes into the computer system timely. Processes work order and necessary paperwork as well as prescriptions for physicians. Arranges for convenient customer delivery/pickup time with patient and/or caregivers. Conveys orders to Clinical Specialists and/or delivery personnel. Handles customer complaints courteously using appropriate techniques, problem solving skills and follow-up logs. Audits, confirms and files all deliveries, pick-up or exchange paperwork daily. Reviews various edit reports to assure accuracy. Tracks active rentals, automatic reorders, and concentrator maintenance, processing in a timely as per policy and procedure. Obtains appropriate prior authorization number and time frame from appropriate third party payer. Logs information into database. Obtains verbal and written orders from physicians, discharge planners and other healthcare professionals as needed. Ensure that all assigned procedures, including but not limited to, billing, posting, insurance, denials, inquiries, orders, and paperwork are processed in an accurate and timely manner. All patient files and information are maintained and current at all times. Participates in company training programs Demonstrates excellent oral and written communication skills with referrals, handling complaints and qualifying orders. Timely filing of all necessary paperwork into patient charts. Assist in working various computer reports for quality assurance. Instruct the customer or caregiver in the proper and safe use of all equipment delivered in the store and provide each customer with the appropriate PIC sheet or other instructional material. Obtain required signatures and provide customers with a copy of the signed Delivery and Customer Information Checklists. Strict adherence to all company policies and procedures. Performs schedules hours, staggered shifts in accordance to the needs of the company. Perform all above duties in other company locations when required. May perform other duties not specifically listed in this position description as assigned by supervisor. Continually strive to develop your knowledge and skills in all areas of your job. Requirements Position Qualifications High School Diploma or equivalent Previous experience in a Clerical or Customer Service environment Knowledge of Microsoft Office (Word, Excel) etc. Proficient general office skills (typing, computer, fax, filing, multiple phone line) Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred Continuing Education As designated by management to include company in services and off-site training programs as appropriate to industry and position. FLSA Status Non-Exempt Licenses, etc. None
Responsibilities
As a Customer Service Representative, you will be the direct point of contact for patients and caregivers, providing information and resolving complaints. You will also process customer orders and ensure timely and accurate service delivery.
Customer Service Representative at QUIPT HOME MEDICAL INC
Grovetown, Georgia, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Insurance Verification, Order Processing, Complaint Resolution, Documentation, Microsoft Office, Clerical Skills, Medical Equipment Knowledge, Patient Interaction, Training Participation, Time Management, Attention To Detail, Team Collaboration, Financial Responsibility
Specialization
A high school diploma or equivalent is required, along with previous experience in a clerical or customer service environment. Knowledge of Microsoft Office and general office skills are essential, with a preference for experience in Medicare/Medicaid billing.
Customer Service Representative at Premier Health
Pooler, Georgia, United States - Full Time
Skills Needed
Customer Service, Clerical Duties, Insurance Verification, Patient Interaction, Data Entry, Payment Processing, Ledger Balancing, Quality Improvement, Communication, Problem Solving, Emr, Docutap, Excel, Ms Word, Attention To Detail, Teamwork
Specialization
A high school diploma or equivalent is required, along with the ability to read and interpret technical procedures. Proficiency in EMR systems and basic computer skills are also necessary.
Customer Service/Lot Attendant at U-Haul
Brookline, Massachusetts, United States - Full Time
Skills Needed
Customer Service, Equipment Inspection, Inventory Management, Rental Management, Propane Filling, Forklift Operation, Hitch Installation, Technology Use, Teamwork, Communication, Problem Solving, Physical Fitness, Safety Precautions, Education, Customer Assistance, Cleaning Equipment
Specialization
A valid driver's license and a high school diploma or equivalent are required. The role involves physical exertion and adherence to safety precautions.
Customer Service Representative at Premier Health
Richmond Hill, Georgia, United States - Full Time
Skills Needed
Customer Service, Clerical Duties, Patient Interaction, Insurance Verification, Data Entry, Payment Processing, Ledger Balancing, Quality Improvement, Communication Skills, Problem Solving, Emr Knowledge, Excel Skills, Ms Word Proficiency, Attention To Detail, Team Collaboration, Time Management
Specialization
A high school diploma or equivalent is required, along with the ability to read and interpret technical procedures. Proficiency in EMR systems, Excel, and MS Word is necessary, along with strong communication and problem-solving skills.
customer service represetnative at Circle K
Charlotte, North Carolina, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking, Cashiering, Retail Experience
Specialization
Retail and customer service experience is preferred. A high school diploma or equivalent is also beneficial.
Customer Service Representative at Virginia Tile Company
Hialeah, FL 33018, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Diploma
Experience Required
Minimum 3 year(s)
customer service represetnative at Circle K
Charlotte, North Carolina, United States - Full Time
Skills Needed
Customer Care, Communication, Teamwork, Problem Solving, Sales, Cashiering, Fast Paced Work, Friendly Conversation
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are also important.
customer service represetnative at Circle K
Charlotte, North Carolina, United States - Full Time
Skills Needed
Customer Care, Communication, Teamwork, Problem Solving, Sales, Cashiering, Fast Paced Work, Friendly Conversation
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are essential.
Customer Service Representative at Pear Tree Recruitment
Norwich, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Representative at Curely pharmacy
Glasgow G53 6AB, , United Kingdom - Full Time
Skills Needed
Communication Skills, Patient Care, Phone Manner
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Customer Service Representative at Maximus UK
Salford M50, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Representative at Skyservice Business Aviation
Mississauga, ON L5P 1B1, Canada - Full Time
Skills Needed
Secondary Education, Catering, Car Rental, Security Protocols, Situational Awareness, Snacks, Enquiries, Hotel Booking, Phone Lines
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Customer Service Representative at Delta Bingo and Gaming
Peterborough, ON K9J 5Y2, Canada - Full Time
Skills Needed
Dental Care
Qualification
Graduate
Customer Service Administrator at Express Bi Folding Doors
Leeds LS11 8EW, , United Kingdom - Full Time
Skills Needed
Telephone Manner, Microsoft Office
Qualification
Graduate
Customer Service Administrator at Match Recruitment
NN7, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Representative at Circle K
Phoenix, Arizona, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are essential.
Customer Service Representative at Circle K
Richland, Washington, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are essential.
Customer Service Representative at Circle K
Batesville, Mississippi, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are also important.
Customer Service Representative at Circle K
, Florida, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are also important.
Customer Service Representative at BlueScope
City of Wanneroo, Western Australia, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Negotiation Skills, Interpersonal Skills, Problem Solving, Attention To Detail, Teamwork, Adaptability, It Systems, Relationship Building, Time Management, Sales Support, Customer Relationship Management, Issue Resolution, Proactive Approach
Specialization
Candidates should possess excellent communication and negotiation skills, along with a strong customer focus. The ability to quickly learn new IT systems and manage multiple tasks simultaneously is essential.
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