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Customer Success Associate - German Speaker at Corsearch UK Limited
City of London, England, United Kingdom - Full Time
Skills Needed
Brand Protection, Client Management, Customer Service, Communication, Problem Solving, Analytical Skills, Interpersonal Skills, Organizational Skills, Time Management, Risk Assessment, Strategic Thinking, Team Collaboration, Fluency In German, Fluency In English, Data Analysis, Performance Monitoring
Specialization
The role requires previous experience in Brand Protection or a related field, with fluency in German and English. Strong customer service skills and the ability to analyze data and develop solutions are essential.
Experience Required
Minimum 2 year(s)
REMOTE Customer Support Associate (Forex) at Recruiter4you
Limassol, Cyprus, Cyprus - Full Time
Skills Needed
Customer Support, Forex Trading, Communication Skills, Problem Solving Skills, Attention To Detail, Technical Troubleshooting, Multitasking, Customer Support Tools
Specialization
Minimum 1 year of customer support experience is required, with a background in Forex trading being a strong advantage. Fluency in English and strong communication skills are essential.
Customer Experience Associate - Woodstock at Scotiabank
London, ON, Canada - Full Time
Skills Needed
Flexible Schedule, Customer Service Skills
Qualification
Graduate
Customer Experience Associate (Entry Level) at RYO GLOBAL
Singapore, , Singapore - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Supervisory Customer Experience Associate at AAFES
Wiesbaden, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Technical Customer Support Associate, Japan at Jamf Australia
, , Japan - Full Time
Skills Needed
Technical Support, Problem Solving, Customer Service, Communication, Fluency In Japanese, Business Level English, Crm Tools, Troubleshooting, Organizational Skills, Empathy, Self Motivation, Learning, Collaboration
Specialization
Candidates should have a bachelor's degree or relevant experience, strong problem-solving abilities, and basic technical knowledge. Fluency in Japanese and business-level English are required, along with experience in CRM and support tools.
Retail Associate/Cashier/Customer Support at LOS GUERREROS LATIN FOODS
Delta, BC V4E 3G3, Canada - Full Time
Skills Needed
Spanish, Technology, Customer Experience, Management Skills, Customer Service
Qualification
Graduate
Experience Required
Minimum 3 year(s)
(CAN) OMNI Customer Fulfillment Associate at Walmart Canada
Burlington, ON, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Associate, Customer Experience, Hospitality at Explore RH Careers
Corte Madera, California, United States - Full Time
Skills Needed
Customer Service, Luxury Retail, Communication, Problem Solving, Analytical Skills, Organizational Skills, Attention To Detail, Salesforce, Microsoft Office, Google Applications, Mac Operating System, Relationship Building, Entrepreneurial Spirit, Team Player, High Energy, Confidentiality
Specialization
The role requires 1+ years of experience in customer service, preferably in luxury retail. Candidates should possess exceptional communication skills, analytical abilities, and a commitment to quality.
Customer Experience & Facilities Associate at William S. Hein & Co., Inc.
Buffalo, New York, United States - Full Time
Skills Needed
Customer Service, Communication, Time Management, Basic Computer Skills, Maintenance, Detail Orientation, Team Support, Problem Solving
Specialization
Candidates should have a high school diploma or equivalent, with preferred experience in janitorial or customer service roles. Physical requirements include the ability to lift up to 50 lbs and perform various manual tasks throughout the day.
(CAN) OMNI Customer Fulfillment Associate at Walmart Canada
Winnipeg, MB, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Support Associate, French Language at Squarespace
Dublin, County Dublin, Ireland - Full Time
Skills Needed
Sms, Squarespace
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Experience Associate - Selfridges at Kith
London W1A 1AB, , United Kingdom - Full Time
Skills Needed
Luxury Goods, Apparel, Management Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Experience Associate (Remote, US) at Renew Home
, , United States - Full Time
Skills Needed
Customer Support, Communication Skills, Empathy, Technical Troubleshooting, Organizational Skills, Collaboration, Adaptability, Curiosity, Attention To Detail
Specialization
Candidates should have 1-2 years of experience in customer support or a related field, with strong communication skills and a passion for helping people. Comfort with online tools and a collaborative approach are essential.
Customer Support Associate (Email & Chat) at LaundryheapScout
Bengaluru, karnataka, India - Full Time
Skills Needed
Excellent Communication Skills, Client Facing Experience, Organisational Skills, Analytical Skills, Customer Service Tools Familiarity, Relationship Driven, Empathy, Problem Solving Abilities, Cross Functional Collaboration, Attention To Detail, Proactive Attitude, Kpi Achievement, Written Communication, Verbal Communication, Trust Building, Dynamic Adaptability
Specialization
Candidates should have excellent communication skills in English and proven experience in a client-facing role. Strong organisational and analytical skills, along with familiarity with customer service tools, are also required.
Experience Required
Minimum 2 year(s)
Customer Success Industry Insight Associate at NielsenIQ
Helsinki, Uusimaa, Finland - Full Time
Skills Needed
Professional Communication, Analytical Skills, Story Telling Skills, Data Interpretation, Client Relationship Management, Market Trends Analysis, Presentation Skills, Team Collaboration
Specialization
Candidates should possess strong professional communication skills in English and have analytical and story-telling skills. Expertise in NIQ products, methodology, and FMCG industry trends is also required.
Experience Required
Minimum 2 year(s)
Customer Care / Jewellery Sales Associate at Wainwright Jewellers
Wainwright, AB T9W 1P6, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Copy of Customer Support Associate- German at Assent
Eldoret, Uasin Gishu County, Kenya - Full Time
Skills Needed
Verbal Communication, Written Communication, Time Management, Customer Support, Supplier Education, Compliance Requests, Problem Solving, Ms Office Suite, Google Applications, Self Starter, Bilingual, Research, Data Management, Call Handling, Multi Channel Communication, Webinar Hosting
Specialization
Candidates should have excellent verbal and written communication skills in German and English, along with related work experience in customer support or administration. Strong time management skills and proficiency in MS Office and Google Applications are also required.
Customer Success Associate (m/w/d) Vodafone at KiKxxl GmbH
Osnabrück, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
(CAN) OMNI Customer Fulfillment Associate at Walmart Canada
Prince George, BC, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Success Associate - German Speaker at Corsearch UK Limited
City of London, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

13 Jan, 26

Salary

0.0

Posted On

15 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Brand Protection, Client Management, Customer Service, Communication, Problem Solving, Analytical Skills, Interpersonal Skills, Organizational Skills, Time Management, Risk Assessment, Strategic Thinking, Team Collaboration, Fluency in German, Fluency in English, Data Analysis, Performance Monitoring

Industry

Information Services

Description
At Corsearch, we are dedicated to creating a world where consumers can trust the choices they make. As a global leader in Trademark and Brand Protection, we partner with businesses to safeguard their most valuable assets in an increasingly complex digital environment. Our comprehensive solutions, powered by AI-driven data and deep analytics, enable brands to establish, monitor, and protect their presence against infringement and counterfeiting. Why Choose Corsearch? Innovative Solutions: We combine cutting-edge technology with expert judgment to deliver market-leading services in trademark clearance, brand protection, and anti-counterfeiting. Global Impact: Trusted by over 5,000 customers worldwide, including 73 of Fortune's Top 100 companies, our work has a meaningful impact on businesses and consumers alike. Collaborative Culture: With a team of over 1,900 professionals across multiple global offices, you'll be joining an inclusive environment where diverse perspectives thrive. Mission-Driven Purpose: Our commitment to protecting consumers and their trust in brands drives everything we do, making Corsearch a force for good in the world. ✅The Role As an Associate Brand Protection Partner, you will own the client relationship related to value delivery, with primary responsibility for client satisfaction and retention. You are jointly responsible for setting the strategy for each customer in your portfolio (together with the Account Manager) and for ensuring that this strategy is delivered by your team. You will be the primary point of escalation for your customers and will monitor their health on a regular basis. ✅Responsibilities and Duties Primary ownership and accountability for the customer. Create, drive, and continuously improve the strategy for customer. Agree on KPI’s or other success measures with the customer. Actively monitor and report on progress for all customer programs. Provide regular performance feedback for all Client Manager/ Coordinators working in your team Deal with customer communications and escalations in a timely manner to ensure quick resolution. Undertake and lead on quarterly customer business reviews for feedback and provide suggestions on program improvements. Monitor health and own accountability for all customer. Assist the Operations Manager in your region with the recruitment for new members assigned to your customers as and when required. Bring customers with common issues together to share best practice and common enforcement issues/ targets for action. Collaborate with other departments, such as global delivery, enforcement, legal, sales, product and tech to ensure a cohesive and consistent approach to brand protection. Stay informed about industry trends, changes in laws and regulations, and other developments that may impact brand protection and make recommendations for changes as needed. Regular and open communication with team members working across your customers. This includes holding regular meetings and providing updates and progress reports. Maintain a high-level working knowledge over Salesforce, Timely, Freshdesk, Asana, Client Success, Corsearch Academy, Corsearch Clubhouse, our OBP Platforms (Zeal 2.0, and Browser Plug-ins (BP Browser, IHAS, and Cyborg) as well as any other tools as they are created and introduced. Participate in thought leadership initiatives and to attend/ speak at industry events when presented the opportunity. ✅Essential Skills Previous experience in Brand Protection or related role preferred (Preferably experience as Client Manager/ Coordinator or equivalent position) Fluent in German and English Ability to communicate clearly, delegate tasks, provide feedback, and set goals and expectations. Strong customer service skills. Must be able to monitor health of customer relationships and ensure our services meet the clients’ expectations. Must be able to identify problems, analyze data, and develop solutions to address them. You must also be able to make difficult decisions, prioritize tasks, and manage resources effectively. Strong knowledge of the Brand Protection industry, including online infringement and counterfeiting Strong interpersonal skills. Must be able to work well with others and build positive relationships with your colleagues, and other stakeholders. Effective communication is key to successful client programs. Must be able to communicate clearly and effectively with individuals assigned to their clients, superiors, and other stakeholders. Ability to build and maintain strong relationships with clients and internal teams Ability to take a strategic and analytical approach, while being capable to understand trends. Excellent organizational and time management skills, with the ability to prioritize multiple tasks and projects ensuring that deadlines are met, and goals are achieved. Motivated and results-driven individual who takes a high degree of responsibility in their work. Strong risk assessment and risk mitigation skills Corsearch is an equal opportunity and inclusive employer and does not tolerate discrimination of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and supported. We welcome applications from all individuals regardless of race, nationality, religion, gender, gender identity or expression, sexual orientation, age, disability, or any other protected characteristic. Together, we are working proactively to build a workplace where everyone can belong and be at their best selves. Together, we make an Impact 💫

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Responsibilities
As a Customer Success Associate, you will own the client relationship, focusing on client satisfaction and retention. You will set and deliver strategies for your customer portfolio while monitoring their health regularly.
Customer Success Associate - German Speaker at Corsearch UK Limited
City of London, England, United Kingdom - Full Time
Skills Needed
Brand Protection, Client Management, Customer Service, Communication, Problem Solving, Analytical Skills, Interpersonal Skills, Organizational Skills, Time Management, Risk Assessment, Strategic Thinking, Team Collaboration, Fluency In German, Fluency In English, Data Analysis, Performance Monitoring
Specialization
The role requires previous experience in Brand Protection or a related field, with fluency in German and English. Strong customer service skills and the ability to analyze data and develop solutions are essential.
Experience Required
Minimum 2 year(s)
REMOTE Customer Support Associate (Forex) at Recruiter4you
Limassol, Cyprus, Cyprus - Full Time
Skills Needed
Customer Support, Forex Trading, Communication Skills, Problem Solving Skills, Attention To Detail, Technical Troubleshooting, Multitasking, Customer Support Tools
Specialization
Minimum 1 year of customer support experience is required, with a background in Forex trading being a strong advantage. Fluency in English and strong communication skills are essential.
Customer Experience Associate - Woodstock at Scotiabank
London, ON, Canada - Full Time
Skills Needed
Flexible Schedule, Customer Service Skills
Qualification
Graduate
Customer Experience Associate (Entry Level) at RYO GLOBAL
Singapore, , Singapore - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Supervisory Customer Experience Associate at AAFES
Wiesbaden, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Technical Customer Support Associate, Japan at Jamf Australia
, , Japan - Full Time
Skills Needed
Technical Support, Problem Solving, Customer Service, Communication, Fluency In Japanese, Business Level English, Crm Tools, Troubleshooting, Organizational Skills, Empathy, Self Motivation, Learning, Collaboration
Specialization
Candidates should have a bachelor's degree or relevant experience, strong problem-solving abilities, and basic technical knowledge. Fluency in Japanese and business-level English are required, along with experience in CRM and support tools.
Retail Associate/Cashier/Customer Support at LOS GUERREROS LATIN FOODS
Delta, BC V4E 3G3, Canada - Full Time
Skills Needed
Spanish, Technology, Customer Experience, Management Skills, Customer Service
Qualification
Graduate
Experience Required
Minimum 3 year(s)
(CAN) OMNI Customer Fulfillment Associate at Walmart Canada
Burlington, ON, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Associate, Customer Experience, Hospitality at Explore RH Careers
Corte Madera, California, United States - Full Time
Skills Needed
Customer Service, Luxury Retail, Communication, Problem Solving, Analytical Skills, Organizational Skills, Attention To Detail, Salesforce, Microsoft Office, Google Applications, Mac Operating System, Relationship Building, Entrepreneurial Spirit, Team Player, High Energy, Confidentiality
Specialization
The role requires 1+ years of experience in customer service, preferably in luxury retail. Candidates should possess exceptional communication skills, analytical abilities, and a commitment to quality.
Customer Experience & Facilities Associate at William S. Hein & Co., Inc.
Buffalo, New York, United States - Full Time
Skills Needed
Customer Service, Communication, Time Management, Basic Computer Skills, Maintenance, Detail Orientation, Team Support, Problem Solving
Specialization
Candidates should have a high school diploma or equivalent, with preferred experience in janitorial or customer service roles. Physical requirements include the ability to lift up to 50 lbs and perform various manual tasks throughout the day.
(CAN) OMNI Customer Fulfillment Associate at Walmart Canada
Winnipeg, MB, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Support Associate, French Language at Squarespace
Dublin, County Dublin, Ireland - Full Time
Skills Needed
Sms, Squarespace
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Experience Associate - Selfridges at Kith
London W1A 1AB, , United Kingdom - Full Time
Skills Needed
Luxury Goods, Apparel, Management Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Experience Associate (Remote, US) at Renew Home
, , United States - Full Time
Skills Needed
Customer Support, Communication Skills, Empathy, Technical Troubleshooting, Organizational Skills, Collaboration, Adaptability, Curiosity, Attention To Detail
Specialization
Candidates should have 1-2 years of experience in customer support or a related field, with strong communication skills and a passion for helping people. Comfort with online tools and a collaborative approach are essential.
Customer Support Associate (Email & Chat) at LaundryheapScout
Bengaluru, karnataka, India - Full Time
Skills Needed
Excellent Communication Skills, Client Facing Experience, Organisational Skills, Analytical Skills, Customer Service Tools Familiarity, Relationship Driven, Empathy, Problem Solving Abilities, Cross Functional Collaboration, Attention To Detail, Proactive Attitude, Kpi Achievement, Written Communication, Verbal Communication, Trust Building, Dynamic Adaptability
Specialization
Candidates should have excellent communication skills in English and proven experience in a client-facing role. Strong organisational and analytical skills, along with familiarity with customer service tools, are also required.
Experience Required
Minimum 2 year(s)
Customer Success Industry Insight Associate at NielsenIQ
Helsinki, Uusimaa, Finland - Full Time
Skills Needed
Professional Communication, Analytical Skills, Story Telling Skills, Data Interpretation, Client Relationship Management, Market Trends Analysis, Presentation Skills, Team Collaboration
Specialization
Candidates should possess strong professional communication skills in English and have analytical and story-telling skills. Expertise in NIQ products, methodology, and FMCG industry trends is also required.
Experience Required
Minimum 2 year(s)
Customer Care / Jewellery Sales Associate at Wainwright Jewellers
Wainwright, AB T9W 1P6, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Copy of Customer Support Associate- German at Assent
Eldoret, Uasin Gishu County, Kenya - Full Time
Skills Needed
Verbal Communication, Written Communication, Time Management, Customer Support, Supplier Education, Compliance Requests, Problem Solving, Ms Office Suite, Google Applications, Self Starter, Bilingual, Research, Data Management, Call Handling, Multi Channel Communication, Webinar Hosting
Specialization
Candidates should have excellent verbal and written communication skills in German and English, along with related work experience in customer support or administration. Strong time management skills and proficiency in MS Office and Google Applications are also required.
Customer Success Associate (m/w/d) Vodafone at KiKxxl GmbH
Osnabrück, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
(CAN) OMNI Customer Fulfillment Associate at Walmart Canada
Prince George, BC, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
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