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Customer Service Manager at Associa
Honolulu, Hawaii, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Conflict Resolution, Data Analysis, Report Preparation, Training Coordination, Maintenance Management, Emergency Response, Filing System Management, Resident Relations, Software Proficiency, Organizational Skills, Interpersonal Skills, Problem Solving, Attention To Detail, Flexibility
Specialization
Candidates must have a high school diploma or GED, with an associate degree preferred. Relevant experience of 1-3 years in customer service or related fields is required.
Experience Required
Minimum 2 year(s)
Customer Service Officer at CMA CGM ASIA SHIPPING PTE LTD
Ho Chi Minh City, , Vietnam - Full Time
Skills Needed
Customer Service, Problem Solving, Communication, Teamwork, Digital Engagement, Case Management, Complaint Handling, Kpi Measurement, Customer Satisfaction, Proactive Approach, Patience, Responsibility, Accountability, Upselling, Logistics, Sea Export
Specialization
Candidates should have a bachelor's degree in relevant fields and 2-3 years of experience in a similar position, preferably in a shipping company. Skills in problem-solving and communication, along with a customer service mindset, are essential.
Experience Required
Minimum 2 year(s)
Customer Service Officer at BlueScope
Toowoomba, Queensland, Australia - Full Time
Skills Needed
Customer Service, Sales, Order Taking, Quotation Management, Product Advice, Pricing Advice, Enquiry Management, Communication, Interpersonal Skills, Issue Resolution, Relationship Building, Microsoft Office
Specialization
Candidates must possess a strong customer focus, experience in a customer service or sales environment, and high attention to detail while managing multiple tasks simultaneously. Essential requirements include excellent communication skills, confidence in resolving issues efficiently, and a proactive approach to building effective relationships.
Customer Service Officer at Sea To Summit Pty Ltd
Rivervale, Western Australia, Australia - Full Time
Skills Needed
Customer Service, Problem Solving, Communication, Organization, Product Guidance, Warranty Handling, Process Improvement, Sales Opportunity Identification, B2b Support, B2c Support
Specialization
The ideal candidate genuinely cares about people, takes pride in accuracy, and excels at solving problems in a fast-paced setting, focusing on resolution and improvement. Experience in customer service is required, along with clear communication skills, organization, and comfort using various systems.
Customer Service Officer at Shaw Industries
Melbourne, Victoria, Australia - Full Time
Skills Needed
Order Entry, Customer Support, Communication, Follow Up, Procurement Coordination, Inventory Monitoring, Problem Resolution, Decision Making, Customer Relationship Management, Professionalism, Computer Skills, Organizational Skills, Self Motivation, Mathematical Skills, Call Control, Single Call Resolution
Specialization
Candidates must have a minimum of 2 years of experience in Customer Service, sales, or a highly interactive service role, along with clear written and verbal communication skills and proficient computer adaptability. A High School Certificate is required, though a Bachelor Degree is preferred.
Customer Service Officer at Eurofins
Singapore, , Singapore - Full Time
Skills Needed
Customer Service, Organizational Skills, Data Entry, Specimen Management, Technical Support, Complaint Resolution, Time Management, Communication Skills
Specialization
Candidates should have at least 'O' levels or equivalent education and be service-oriented with good organizational skills. Experience in client services and specimen management is preferred, along with good computer skills.
Customer Service Officer at Five Star Bank
Sacramento, California, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Problem Solving, Teamwork, Organizational Skills, Technical Capacity, Initiative, Stress Management
Specialization
Candidates should have at least 1 year of banking experience and 2 years of customer service experience. A high school diploma or GED is also required.
Customer Service Manager at BASF Intertrade AG
Warszawa, Pomeranian Voivodeship, Poland - Full Time
Skills Needed
Customer Service, Leadership, Coaching, Data Analysis, Performance Evaluation, Service Quality, Process Automation, Collaboration, Onboarding, Innovation, Change Management, Effective Communication, Sap, Ms Office, English, German
Specialization
Candidates should have a degree in Business Administration or a comparable qualification, along with at least 3 years of experience in a leadership role in customer service. Proficiency in English and German, as well as knowledge of Order-to-Cash processes, is also required.
Experience Required
Minimum 2 year(s)
Customer Service Advisor at Weploy
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Customer Service, Empathy, Patience, Communication Skills, Problem Solving, Technology Comfort, Coaching Response, Self Service Education
Specialization
Candidates should have a willingness to learn and develop, with strong communication skills and a genuine desire to connect with customers. Australian citizenship is required, along with availability for a rotating roster and commitment to training.
Customer Service Officer at Tessenderlo Group
Pelt, Limburg, Belgium - Full Time
Skills Needed
Customer Service, Order Processing, Sap, Communication Skills, Problem Solving, Proactivity, Technical Affinity, Team Collaboration
Specialization
Candidates should have a commercial mindset, strong communication skills, and a solutions-oriented approach. A bachelor's degree and experience in a similar role are preferred, along with fluency in Dutch.
Experience Required
Minimum 2 year(s)
Customer Service Advisor at Together
Stockport, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Attention To Detail, Problem Solving, Complaint Management, Positive Engagement, Process Improvement, Support For Vulnerable Customers
Specialization
The role requires experience in a customer service position and the ability to communicate effectively in both technical and detailed conversations. Attention to detail is essential, and candidates are encouraged to apply even if they do not meet all the specified skills.
Customer Service Advisor at First Mile
Rochford, England, United Kingdom - Full Time
Skills Needed
Customer Service, Complaint Handling, Proactivity, Enthusiasm, Communication, Problem Solving
Specialization
A sparkling phone manner and a can-do attitude are essential. Proactivity and enthusiasm should shine through every interaction.
Customer Service Advisor at Westpac Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Communication Skills, Problem Solving Abilities, Customer Service, Teamwork, Time Management
Specialization
Candidates should have clear and confident communication skills to build strong relationships with customers. A focus on delivering exceptional service and prior teamwork experience is also important.
Customer Service Officer at Alphabe Insight Inc
New Orleans, Louisiana, United States - Full Time
Skills Needed
Interpersonal Skills, Professionalism, Dependability, Problem Solving, Customer Service, Communication
Specialization
Candidates must possess excellent interpersonal skills, be professional and dependable, and have strong problem-solving abilities. The position explicitly states that no prior experience is required.
Customer Service Officer at ABM UK
Cramlington, England, United Kingdom - Full Time
Skills Needed
Customer Service, Security, Professionalism, Proactive, Communication Skills, Observational Skills, Calm Under Pressure, Adaptability, Teamwork, Vigilance, Incident Management, Surveillance, Reporting, Ownership
Specialization
Candidates must hold a valid SIA License and demonstrate professionalism, friendliness, and a courteous approach while maintaining the highest standards. Essential skills include excellent written and verbal communication, the ability to work unsupervised, remaining calm under pressure, adaptability, teamwork, and excellent observational skills.
Customer Service Officer at MedHealth
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Liaising, Scheduling, Appointment Management, Administrative Support, Operational Support, Communication, Prioritization, Flexibility, Attention To Detail, Computer Literacy, Microsoft Office
Specialization
Candidates must demonstrate the ability to deliver excellent customer service, possess strong verbal, written, and interpersonal communication skills, and show the capacity to work both independently and collaboratively. Essential attributes include enthusiasm, friendliness, strong prioritization skills, flexibility, and meticulous attention to detail, along with computer proficiency in Microsoft Office.
Customer Service Officer at BGIS Careers
Adelaide, South Australia, Australia - Full Time
Skills Needed
Customer Service, Call Centre Experience, Operations Centre Experience, Cmms Systems, Microsoft Office, Attention To Detail, Prioritization, Professional Telephone Manner, Data Accuracy, Client Communication, Facilities Management, Work Order Logging, Kpi Management, Keyboard Skills, Interpreting Requests, Liaison
Specialization
Candidates must possess previous experience in a Customer Service or Operations Centre environment, along with a strong professional telephone manner and high attention to detail. Essential technical requirements include experience using CMMS systems and Microsoft Office, coupled with the ability to manage pressure and prioritize tasks effectively.
Experience Required
Minimum 2 year(s)
Customer Service Advisor at Barclays
New York, New York, United States - Full Time
Skills Needed
Customer Service, Collaboration, Problem Solving, Communication, Empathy, Teamwork, Risk Management, Compliance, Digital Capabilities, Stakeholder Management, Time Management, Leadership, Adaptability, Attention To Detail, Conflict Resolution, Organizational Skills
Specialization
Candidates should have a background in customer service or related fields, demonstrating empathy and dedication to helping customers. They are expected to comply with regulatory requirements and internal policies while delivering exceptional service.
Customer Service Advisor at Scania
, England, United Kingdom - Full Time
Skills Needed
Customer Service, Administrative Tasks, Scheduling, Coordination, Communication, Relationship Building, Problem Solving, Time Management
Specialization
Candidates should have a passion for delivering excellent customer service and an organized approach to their work. The role requires the ability to work independently and manage various tasks efficiently.
Customer Service Manager at Ceylan Worldwide
Jackson, Wyoming, United States - Full Time
Skills Needed
Leadership, Team Management, Communication, Customer Service, Conflict Resolution, Crm Systems, Analytical Skills, Problem Solving, Organizational Skills, Time Management
Specialization
Candidates must have a bachelor's degree in a related field and 2-3 years of customer service experience, including 1-2 years in a supervisory role. Strong leadership, communication skills, and experience with CRM systems are essential.
Experience Required
Minimum 2 year(s)
Customer Service Manager at Associa
Honolulu, Hawaii, United States -
Full Time


Start Date

Immediate

Expiry Date

25 Feb, 26

Salary

65000.0

Posted On

27 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills, Conflict Resolution, Data Analysis, Report Preparation, Training Coordination, Maintenance Management, Emergency Response, Filing System Management, Resident Relations, Software Proficiency, Organizational Skills, Interpersonal Skills, Problem Solving, Attention to Detail, Flexibility

Industry

Real Estate

Description
Salary: $50,000 - $65,000   The Customer Service Manager (CSM) reports to and is under the general supervision of the General Manager and/or Assistant General Manager. The CSM compiles and analyses all owner and resident imput that includes their concerns, complaints and suggestions. The CSM uses this information to prepare reports to the Board on how the Association can improve service levels to all owners/residents. CSM works closely with the CFMA’s Administrative Assistant to maintain a current file of all owners and residents who live on property and another list of all owners who live off property. The CSM will use this information to set up a comprehensive data base that can be used to keep all owners and residents informed on current events. The CSM oversees placement of information on bulletin boards and elevator lobbies. The CSM job requires the exercise of discretion and independent judgment. This is a full-time management position and is exempt from over-time and requires flexible work hours including some evening and weekend work.     Duties include but are not limited to: • Assist GM or AGM with the processing of any new residents or residents who are leaving property. • Assist GM or AGM by managing any scheduled maintenance to all residents for full participation. • Assist GM or AGM with the preparation and distribution of the monthly CCV2 newsletter. • Assist GM or AGM by managing the preventative maintenance calendars and schedules, and keeping all vendor contact information current. • Assist GM or AGM with all training and educational programs conducted on property or the CFMA. • Assist GM or AGM by directing and coordinating watch personnel duties to ensure residents, guests, vendors and contractors and moving personnel follow all house rules. • Assist GM or AGM by managing of all incident reports and ensures open incident reports are resolved properly. • Assist GM or AGM to provide management services to residents. • Assist GM or AGM with timely response to emergencies on property during and after-hours. • Maintains filing system and retrieves information as requested from records, emails, minutes, etc. • Answers incoming phone calls and responds to inquiries. • Perform other duties as assigned. Qualifications Knowledge and Skills: • Knowledge competence on house rules, bylaws and declaration for residential condominium Association. • Knowledge competence on how to use a computer and its software to complete job requirements. • Experienced at coordinating in-person and remote educational and training programs. • Has competent written, verbal and interpersonal communication skills. • Possesses competent ability to work well with residents, Owners, other employees, vendors and guest. • Possesses competent skills to deescalate conflicts.   Education and Experience: • Maintains a valid Hawaii driver’s license. • High School Diploma or GED Required. • Associate Degree Preferred. • 1 - 3 years of work directly related to or closely related work experience. • Experience, skilled and experience with Microsoft and/or Apple computers and other office equipment. • Experience organizing educational, training and social activity programs. • Experience with software programs to improve information and messages to residents and Owners.   Travel Requirements: • Job may include some work related travel. • Job may require working remotely.   Working Conditions: • Typical office environment as well as working in and walking between residential buildings, commone element parking structure, and common area landscaping.   Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is regularly required to stand, walk and sit, and to reach above shoulders with hands and arms, and walk up and down stairs in order to work on common elements of property; use hands and fingers to input data, to be proficient in Microsoft Office Suite products; and talk or hear in order to gather and provide information on Association processes. The employee is often required to sit in order to prepare reports and correspondence. Environmental Demands:  Work is performed in a climate-controlled office without exposure to adverse environmental conditions such as dirt, dust, pollen, orders, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, electric currents, traffic hazards, toxic agents, violence, disease, or pathogenic substances. Job may also involve working in an outdoor setting, and may include exposure to the following conditions such as; dirt, dust, pollen, odors, wetness, humidity, rain, fumes, extreme temperatures and noise extremes, machinery noises, vibrations, electric currents, traffic hazards, toxic agents, violence, disease, or pathogenic substances. When exposed to hazards or risk, employees are required to follow safety precautions and wear protective gear.     The information on this Job Description is designed to indicate the general nature and level of work performed by employees within this pay grade. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to perform the job. The AOAO Country Club Village Phase 2 is an Equal Opportunity Employer. Job duties and responsibilities can change with or without notice. Management has the right to add, to revise, or delete information in this description.
Responsibilities
The Customer Service Manager compiles and analyzes owner and resident input to prepare reports for the Board on service improvements. They oversee communication and information dissemination to residents and manage various administrative tasks.
Customer Service Manager at Associa
Honolulu, Hawaii, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Conflict Resolution, Data Analysis, Report Preparation, Training Coordination, Maintenance Management, Emergency Response, Filing System Management, Resident Relations, Software Proficiency, Organizational Skills, Interpersonal Skills, Problem Solving, Attention To Detail, Flexibility
Specialization
Candidates must have a high school diploma or GED, with an associate degree preferred. Relevant experience of 1-3 years in customer service or related fields is required.
Experience Required
Minimum 2 year(s)
Customer Service Officer at CMA CGM ASIA SHIPPING PTE LTD
Ho Chi Minh City, , Vietnam - Full Time
Skills Needed
Customer Service, Problem Solving, Communication, Teamwork, Digital Engagement, Case Management, Complaint Handling, Kpi Measurement, Customer Satisfaction, Proactive Approach, Patience, Responsibility, Accountability, Upselling, Logistics, Sea Export
Specialization
Candidates should have a bachelor's degree in relevant fields and 2-3 years of experience in a similar position, preferably in a shipping company. Skills in problem-solving and communication, along with a customer service mindset, are essential.
Experience Required
Minimum 2 year(s)
Customer Service Officer at BlueScope
Toowoomba, Queensland, Australia - Full Time
Skills Needed
Customer Service, Sales, Order Taking, Quotation Management, Product Advice, Pricing Advice, Enquiry Management, Communication, Interpersonal Skills, Issue Resolution, Relationship Building, Microsoft Office
Specialization
Candidates must possess a strong customer focus, experience in a customer service or sales environment, and high attention to detail while managing multiple tasks simultaneously. Essential requirements include excellent communication skills, confidence in resolving issues efficiently, and a proactive approach to building effective relationships.
Customer Service Officer at Sea To Summit Pty Ltd
Rivervale, Western Australia, Australia - Full Time
Skills Needed
Customer Service, Problem Solving, Communication, Organization, Product Guidance, Warranty Handling, Process Improvement, Sales Opportunity Identification, B2b Support, B2c Support
Specialization
The ideal candidate genuinely cares about people, takes pride in accuracy, and excels at solving problems in a fast-paced setting, focusing on resolution and improvement. Experience in customer service is required, along with clear communication skills, organization, and comfort using various systems.
Customer Service Officer at Shaw Industries
Melbourne, Victoria, Australia - Full Time
Skills Needed
Order Entry, Customer Support, Communication, Follow Up, Procurement Coordination, Inventory Monitoring, Problem Resolution, Decision Making, Customer Relationship Management, Professionalism, Computer Skills, Organizational Skills, Self Motivation, Mathematical Skills, Call Control, Single Call Resolution
Specialization
Candidates must have a minimum of 2 years of experience in Customer Service, sales, or a highly interactive service role, along with clear written and verbal communication skills and proficient computer adaptability. A High School Certificate is required, though a Bachelor Degree is preferred.
Customer Service Officer at Eurofins
Singapore, , Singapore - Full Time
Skills Needed
Customer Service, Organizational Skills, Data Entry, Specimen Management, Technical Support, Complaint Resolution, Time Management, Communication Skills
Specialization
Candidates should have at least 'O' levels or equivalent education and be service-oriented with good organizational skills. Experience in client services and specimen management is preferred, along with good computer skills.
Customer Service Officer at Five Star Bank
Sacramento, California, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Problem Solving, Teamwork, Organizational Skills, Technical Capacity, Initiative, Stress Management
Specialization
Candidates should have at least 1 year of banking experience and 2 years of customer service experience. A high school diploma or GED is also required.
Customer Service Manager at BASF Intertrade AG
Warszawa, Pomeranian Voivodeship, Poland - Full Time
Skills Needed
Customer Service, Leadership, Coaching, Data Analysis, Performance Evaluation, Service Quality, Process Automation, Collaboration, Onboarding, Innovation, Change Management, Effective Communication, Sap, Ms Office, English, German
Specialization
Candidates should have a degree in Business Administration or a comparable qualification, along with at least 3 years of experience in a leadership role in customer service. Proficiency in English and German, as well as knowledge of Order-to-Cash processes, is also required.
Experience Required
Minimum 2 year(s)
Customer Service Advisor at Weploy
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Customer Service, Empathy, Patience, Communication Skills, Problem Solving, Technology Comfort, Coaching Response, Self Service Education
Specialization
Candidates should have a willingness to learn and develop, with strong communication skills and a genuine desire to connect with customers. Australian citizenship is required, along with availability for a rotating roster and commitment to training.
Customer Service Officer at Tessenderlo Group
Pelt, Limburg, Belgium - Full Time
Skills Needed
Customer Service, Order Processing, Sap, Communication Skills, Problem Solving, Proactivity, Technical Affinity, Team Collaboration
Specialization
Candidates should have a commercial mindset, strong communication skills, and a solutions-oriented approach. A bachelor's degree and experience in a similar role are preferred, along with fluency in Dutch.
Experience Required
Minimum 2 year(s)
Customer Service Advisor at Together
Stockport, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Attention To Detail, Problem Solving, Complaint Management, Positive Engagement, Process Improvement, Support For Vulnerable Customers
Specialization
The role requires experience in a customer service position and the ability to communicate effectively in both technical and detailed conversations. Attention to detail is essential, and candidates are encouraged to apply even if they do not meet all the specified skills.
Customer Service Advisor at First Mile
Rochford, England, United Kingdom - Full Time
Skills Needed
Customer Service, Complaint Handling, Proactivity, Enthusiasm, Communication, Problem Solving
Specialization
A sparkling phone manner and a can-do attitude are essential. Proactivity and enthusiasm should shine through every interaction.
Customer Service Advisor at Westpac Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Communication Skills, Problem Solving Abilities, Customer Service, Teamwork, Time Management
Specialization
Candidates should have clear and confident communication skills to build strong relationships with customers. A focus on delivering exceptional service and prior teamwork experience is also important.
Customer Service Officer at Alphabe Insight Inc
New Orleans, Louisiana, United States - Full Time
Skills Needed
Interpersonal Skills, Professionalism, Dependability, Problem Solving, Customer Service, Communication
Specialization
Candidates must possess excellent interpersonal skills, be professional and dependable, and have strong problem-solving abilities. The position explicitly states that no prior experience is required.
Customer Service Officer at ABM UK
Cramlington, England, United Kingdom - Full Time
Skills Needed
Customer Service, Security, Professionalism, Proactive, Communication Skills, Observational Skills, Calm Under Pressure, Adaptability, Teamwork, Vigilance, Incident Management, Surveillance, Reporting, Ownership
Specialization
Candidates must hold a valid SIA License and demonstrate professionalism, friendliness, and a courteous approach while maintaining the highest standards. Essential skills include excellent written and verbal communication, the ability to work unsupervised, remaining calm under pressure, adaptability, teamwork, and excellent observational skills.
Customer Service Officer at MedHealth
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Liaising, Scheduling, Appointment Management, Administrative Support, Operational Support, Communication, Prioritization, Flexibility, Attention To Detail, Computer Literacy, Microsoft Office
Specialization
Candidates must demonstrate the ability to deliver excellent customer service, possess strong verbal, written, and interpersonal communication skills, and show the capacity to work both independently and collaboratively. Essential attributes include enthusiasm, friendliness, strong prioritization skills, flexibility, and meticulous attention to detail, along with computer proficiency in Microsoft Office.
Customer Service Officer at BGIS Careers
Adelaide, South Australia, Australia - Full Time
Skills Needed
Customer Service, Call Centre Experience, Operations Centre Experience, Cmms Systems, Microsoft Office, Attention To Detail, Prioritization, Professional Telephone Manner, Data Accuracy, Client Communication, Facilities Management, Work Order Logging, Kpi Management, Keyboard Skills, Interpreting Requests, Liaison
Specialization
Candidates must possess previous experience in a Customer Service or Operations Centre environment, along with a strong professional telephone manner and high attention to detail. Essential technical requirements include experience using CMMS systems and Microsoft Office, coupled with the ability to manage pressure and prioritize tasks effectively.
Experience Required
Minimum 2 year(s)
Customer Service Advisor at Barclays
New York, New York, United States - Full Time
Skills Needed
Customer Service, Collaboration, Problem Solving, Communication, Empathy, Teamwork, Risk Management, Compliance, Digital Capabilities, Stakeholder Management, Time Management, Leadership, Adaptability, Attention To Detail, Conflict Resolution, Organizational Skills
Specialization
Candidates should have a background in customer service or related fields, demonstrating empathy and dedication to helping customers. They are expected to comply with regulatory requirements and internal policies while delivering exceptional service.
Customer Service Advisor at Scania
, England, United Kingdom - Full Time
Skills Needed
Customer Service, Administrative Tasks, Scheduling, Coordination, Communication, Relationship Building, Problem Solving, Time Management
Specialization
Candidates should have a passion for delivering excellent customer service and an organized approach to their work. The role requires the ability to work independently and manage various tasks efficiently.
Customer Service Manager at Ceylan Worldwide
Jackson, Wyoming, United States - Full Time
Skills Needed
Leadership, Team Management, Communication, Customer Service, Conflict Resolution, Crm Systems, Analytical Skills, Problem Solving, Organizational Skills, Time Management
Specialization
Candidates must have a bachelor's degree in a related field and 2-3 years of customer service experience, including 1-2 years in a supervisory role. Strong leadership, communication skills, and experience with CRM systems are essential.
Experience Required
Minimum 2 year(s)
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