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Customer Service Representative Jobs overseas

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Patient Services Representative at UPMC
Cumberland, Maryland, United States - Full Time
Skills Needed
Customer Service, Patient Greeting, Self Arrival Technology, Payment Collection, Registration Information Update, Appointment Scheduling, Healthcare Navigation, Service Recovery, Biometrics Registration, Patient Portal Promotion, Insurance Verification, Hipaa Compliance, Phone Triage, Administrative Duties, Typing Skills
Specialization
A high school diploma or equivalent is required for this position, with preferred experience in medical, billing, fiscal, or customer service functions, ideally two years. Proficiency with personal computer-based applications and office equipment is also preferred.
Patient Service Representative at Tennessee Orthopaedic Alliance, PA
Columbia, Tennessee, United States - Full Time
Skills Needed
Customer Service, Patient Focus, Registration, Teamwork, Data Verification, Insurance Verification, Copayment Collection, Billing Inquiries, Financial Inquiries, Documentation Scanning, Data Entry, Hipaa Compliance, Osha Compliance
Specialization
Candidates must have experience collecting co-payments, deductibles, coinsurance, and balances, along with knowledge of administrative and clerical procedures. Previous experience and knowledge related to insurance are required, alongside professional presentation and excellent customer service practices.
Patient Service Representative at Tennessee Orthopaedic Alliance, PA
Spring Hill, Tennessee, United States - Full Time
Skills Needed
Customer Service, Patient Focus, Registration, Information Verification, Insurance Verification, Copayment Collection, Billing Inquiry Response, Documentation Scanning, Data Entry, Clerical Procedures
Specialization
Candidates must have experience collecting co-payments, deductibles, coinsurance, and balances, along with knowledge of administrative and clerical procedures. Professional presentation and previous experience with insurance verification are also required.
Patient Service Representative at Tennessee Orthopaedic Alliance, PA
Spring Hill, Tennessee, United States - Full Time
Skills Needed
Customer Service, Patient Focus, Registration, Verification, Data Entry, Insurance Knowledge, Copayment Collection, Billing Inquiries, Hipaa Compliance, Osha Compliance
Specialization
Candidates must have experience collecting co-payments, deductibles, coinsurance, and balances, along with knowledge of administrative and clerical procedures. Professional presentation and previous experience with insurance verification are also required.
Patient Service Representative at Tennessee Orthopaedic Alliance, PA
Spring Hill, Tennessee, United States - Full Time
Skills Needed
Customer Service, Patient Focus, Registration, Verification, Data Entry, Insurance Knowledge, Billing Inquiries, Hipaa Compliance, Osha Compliance
Specialization
Candidates must have experience collecting co-payments, deductibles, coinsurance, and balances, along with knowledge of administrative and clerical procedures. Professional presentation and excellent customer service practices are required, as is previous experience and knowledge related to insurance.
Patient Services Representative at Women's Health Arizona
Goodyear, Arizona, United States - Full Time
Skills Needed
Patient Check In, Check Out, Appointment Scheduling, Insurance Verification, Pre Authorizations, Patient Communication, Administrative Support, Electronic Health Records, Medical Terminology, Hipaa Regulations, Customer Service, Attention To Detail, Organizational Skills, Confidentiality
Specialization
Candidates must possess a high school diploma, with an Associate's degree preferred, and 1-2 years of customer service or administrative experience, preferably in healthcare.
Patient Service Representative at ZOLL LifeVest
Omaha, Nebraska, United States - Full Time
Skills Needed
Patient Care, Training, Communication, Scheduling, Equipment Management, Customer Service, Inventory Management, Travel, Patient Agreement, Follow Up, Measurement, Garment Sizing, Documentation, Flexibility, Teaching, Technical Skills
Specialization
Candidates must have at least one year of professional patient care experience, which should be documented on their resume. A valid driver's license and car insurance are required, and candidates must be willing to pay for additional training and vendor credentials.
Patient Services Representative at WorkFit Medical
Ithaca, New York, United States - Full Time
Skills Needed
Patient Services, Medical Office Experience, Epic Experience, Microsoft Suite, Word, Powerpoint, Excel, Patient Intake, Patient Discharge, Administrative Tasks, Communication, Organization, Attention To Detail, Problem Solving, Time Management, Customer Service
Specialization
Candidates must have at least 2 years of patient services or medical office experience and strong Epic experience. Passing an Epic test out course is also required.
Experience Required
Minimum 2 year(s)
Patient Services Representative at Medtronic-Switzerland
Heerlen, Limburg, Netherlands - Full Time
Skills Needed
Customer Service, Technical Support, Communication, Multi Tasking, Sap, Ms Office, Troubleshooting, Product Knowledge, Call Quality, Documentation, Problem Solving, Teamwork, Time Management, Bilingual, Healthcare Knowledge, Adaptability
Specialization
Candidates should have at least 6 months of customer service experience and must be proficient in both French and English. Experience with SAP and MS Office, as well as troubleshooting medical equipment, are considered advantages.
Patient Services Representative at Lifepoint Health
Henderson, North Carolina, United States - Full Time
Skills Needed
Scheduling, Registration, Patient Pre Admission, Reception, Discharge Functions, Critical Thinking, Decisive Judgment, Stress Management
Specialization
Applicants should have a high school diploma or equivalent, with an associate's degree preferred. Critical thinking skills and the ability to work in a stressful environment are essential.
Patient Services Representative at DAP Health
Cathedral City, California, United States - Full Time
Skills Needed
Customer Service, Interpersonal Skills, Communication Skills, Bilingual, Attention To Detail, Problem Solving Skills, Initiative, Multi Tasking, Basic Life Support, Office Equipment Operation, Microsoft Office, Listening Skills, Professionalism, Compassionate Care, Quality Standards, Patient Centered Care
Specialization
Candidates must have at least one year of experience in a medical setting and in a high-volume customer service role. A high school diploma or GED and current Basic Life Support certification are also required.
Member Services Representative at Crunch CanadaGalt
Alameda, California, United States - Full Time
Skills Needed
Customer Service Skills, Fluent In English, Computer Skills, Reading Skills, Writing Skills
Specialization
Candidates must be fluent in English and possess strong reading and writing skills along with computer skills. Strong customer service skills are essential for this role.
Member Services Representative at Crunch CanadaGalt
Fairfield, California, United States - Full Time
Skills Needed
Customer Service Skills, Fluent In English, Proficient Reading Skills, Proficient Writing Skills, Computer Skills, Membership Sales, Communication Skills, Organizational Skills, Retail Sales, Scheduling, Professional Disposition, Team Collaboration, Attention To Detail, Problem Solving, Time Management, Greeting Skills
Specialization
Candidates must be fluent in English with proficient reading and writing skills, as well as computer skills. Strong customer service skills are essential for this role.
Patient Services Representative at The Eye Associates
Sarasota, Florida, United States - Full Time
Skills Needed
Patient Check In, Customer Service, Insurance Verification, Data Entry, Payment Processing, Appointment Scheduling, Cash Handling, Chart Evaluation
Specialization
Candidates must have an active and valid Driver's License and a high school diploma or equivalent. At least one year's experience in eye care or a medical environment is preferred.
PATIENT SERVICE REPRESENTATIVE at Thaïs
Johnson City, Tennessee, United States - Full Time
Skills Needed
Customer Service, Appointment Scheduling, Insurance Knowledge, Billing Procedures, Data Entry, Communication Skills, Problem Solving, Time Management, Attention To Detail, Medical Terminology, Emr Systems, Team Collaboration, Patient Interaction, Organizational Skills, Multitasking, Emergency Response
Specialization
A high school diploma or equivalent is required, along with knowledge of grammar and punctuation. Previous experience in a medical office or customer service is desirable, with basic knowledge of insurance and billing procedures preferred.
Member Services Representative at Planet Fitness
Gretna, Louisiana, United States - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Dependability, Leadership, Motivation, Fitness Knowledge, Sales Skills
Specialization
Candidates must be at least 18 years old and have a passion for helping others. A high school diploma or GED equivalent is required, along with the ability to perform physical tasks.
Member Services Representative at Crunch CanadaGalt
San Lorenzo, California, United States - Full Time
Skills Needed
Customer Service Skills, Fluent In English, Reading Skills, Writing Skills, Computer Skills
Specialization
Candidates must be fluent in English and possess proficient reading and writing skills along with computer skills. Strong customer service skills are essential for this role.
Patient Services Representative at Riverside Health System
Newport News, Virginia, United States - Full Time
Skills Needed
Patient Transport, Customer Service, Infection Control, Team Collaboration, Equipment Maintenance, Patient Safety, Communication, Problem Solving, Time Management, Flexibility, Onboarding, Diversity Awareness, Supply Management, Body Mechanics, Follow Up, Direction Assistance
Specialization
Candidates should have a high school diploma or GED and preferably one year of experience in a customer service role. CPR/BLS certification is also preferred upon hire.
GUEST SERVICE REPRESENTATIVE I at NEXCOM
Kittery, Maine, United States - Full Time
Skills Needed
Guest Service, Communication Skills, Front Desk Operations, Problem Solving, Customer Relations, Reservation Management, Payment Processing, Multi Line Telephone Operation, Inventory Management, Training, Property Management System, Complaint Resolution, Safety And Security, Food Handling, Team Collaboration, Attention To Detail, Time Management
Specialization
Candidates must have one year of general office clerical experience and one year of progressively responsible experience related to the position. Education beyond high school may substitute for experience on a limited basis.
Patient Services Representative at Corewell Health
Zeeland, Michigan, United States - Full Time
Skills Needed
Patient Registration, Concierge Services, Clerical Services, Problem Solving, Insurance Authorization, Emr/Ehr Scanning, Training, Safety Initiatives, Appointment Scheduling, Medical Record Review, Referral Management, Administrative Functions, Team Collaboration, Customer Service, Risk Mitigation, Multi Department Reconciliation
Specialization
A high school diploma or equivalent is required, along with 2 years of relevant experience in areas such as insurance billing or patient financial services. Familiarity with electronic health records and administrative functions is also necessary.
Experience Required
Minimum 2 year(s)
Patient Services Representative at UPMC
Cumberland, Maryland, United States -
Full Time

Start Date

Immediate

Expiry Date

21 May, 26

Salary

0.0

Posted On

20 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Patient Greeting, Self-Arrival Technology, Payment Collection, Registration Information Update, Appointment Scheduling, Healthcare Navigation, Service Recovery, Biometrics Registration, Patient Portal Promotion, Insurance Verification, HIPAA Compliance, Phone Triage, Administrative Duties, Typing Skills

Industry

Hospitals and Health Care

Description
Purpose: Do you enjoy providing customer service? Are you looking to work with patients? UPMC Corporate Services is hiring a flexible full-time Patient Services Representative to support UPMC Western Maryland. A flexible full-time position works between 28-40 hours per week depending on department need. This role would work varied days, including weekends and holidays, as well as varied daylight, evening, and overnight shifts. A Patient Services Representative is responsible for welcoming patients upon arrival and promoting the usage of new and emerging consumer-friendly technologies. They also educate patients on their copayments and financial obligations, collect payments when applicable, and connect patients to financial advocacy resources when appropriate. Additionally, this role updates patient's demographics and insurance coverage information, as well as schedules subsequent appointments within the continuum of care, all while promoting an overall culture of service excellence. If you have strong customer services skills and are looking for a position that ensures that patients and family members have the desired UPMC Experience, apply today! Responsibilities: Provide a warm greeting for all patients. Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference. Collect copayments and any other applicable patient payments at the point of service. Confirm and/or update patient registration information at checkout. Schedule follow-up appointments within the practice at checkout. Schedule or connect patient to resources to schedule for ancillary services at checkout. Help patients navigate the healthcare system by providing clear and understandable instructions. Provide follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care. Understand the principles of service recovery and be both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation of the UPMC Experience. Register patients in Biometrics (fingerprint recognition) program and explain benefits. Promote MyUPMC patient portal and assist patients in registration when applicable. Assist patients in education of financial responsibility and connect them to advocacy resources as needed. Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries. Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations. Appropriately distribute / triage phone calls to other areas and / or clinical providers. Assist with administrative duties in the office including but not limited to scanning of medical records and faxing. Stay informed on navigation and usability of UPMC Patient Portal; confidently and clearly communicate what patients need to know to navigate the Portal to ensure a smooth experience and continued access to health information and care services. Completion of high school graduate or equivalent is required. Experience with personal computer-based applications and other various office equipment and proficient typing skills are preferred. Two years of experience in a medical / billing / fiscal or customer service function is preferred. Knowledge of medical terminology is preferred. Prior experience with Medipac, Epic, or other health records systems is preferred. Licensure, Certifications, and Clearances: UPMC is an Equal Opportunity Employer/Disability/Veteran
Responsibilities
The Patient Services Representative is responsible for welcoming patients, guiding them through arrival technologies or desk check-in, collecting payments, and updating registration and insurance information. This role also involves scheduling follow-up appointments and connecting patients with financial advocacy resources.
Patient Services Representative at UPMC
Cumberland, Maryland, United States - Full Time
Skills Needed
Customer Service, Patient Greeting, Self Arrival Technology, Payment Collection, Registration Information Update, Appointment Scheduling, Healthcare Navigation, Service Recovery, Biometrics Registration, Patient Portal Promotion, Insurance Verification, Hipaa Compliance, Phone Triage, Administrative Duties, Typing Skills
Specialization
A high school diploma or equivalent is required for this position, with preferred experience in medical, billing, fiscal, or customer service functions, ideally two years. Proficiency with personal computer-based applications and office equipment is also preferred.
Patient Service Representative at Tennessee Orthopaedic Alliance, PA
Columbia, Tennessee, United States - Full Time
Skills Needed
Customer Service, Patient Focus, Registration, Teamwork, Data Verification, Insurance Verification, Copayment Collection, Billing Inquiries, Financial Inquiries, Documentation Scanning, Data Entry, Hipaa Compliance, Osha Compliance
Specialization
Candidates must have experience collecting co-payments, deductibles, coinsurance, and balances, along with knowledge of administrative and clerical procedures. Previous experience and knowledge related to insurance are required, alongside professional presentation and excellent customer service practices.
Patient Service Representative at Tennessee Orthopaedic Alliance, PA
Spring Hill, Tennessee, United States - Full Time
Skills Needed
Customer Service, Patient Focus, Registration, Information Verification, Insurance Verification, Copayment Collection, Billing Inquiry Response, Documentation Scanning, Data Entry, Clerical Procedures
Specialization
Candidates must have experience collecting co-payments, deductibles, coinsurance, and balances, along with knowledge of administrative and clerical procedures. Professional presentation and previous experience with insurance verification are also required.
Patient Service Representative at Tennessee Orthopaedic Alliance, PA
Spring Hill, Tennessee, United States - Full Time
Skills Needed
Customer Service, Patient Focus, Registration, Verification, Data Entry, Insurance Knowledge, Copayment Collection, Billing Inquiries, Hipaa Compliance, Osha Compliance
Specialization
Candidates must have experience collecting co-payments, deductibles, coinsurance, and balances, along with knowledge of administrative and clerical procedures. Professional presentation and previous experience with insurance verification are also required.
Patient Service Representative at Tennessee Orthopaedic Alliance, PA
Spring Hill, Tennessee, United States - Full Time
Skills Needed
Customer Service, Patient Focus, Registration, Verification, Data Entry, Insurance Knowledge, Billing Inquiries, Hipaa Compliance, Osha Compliance
Specialization
Candidates must have experience collecting co-payments, deductibles, coinsurance, and balances, along with knowledge of administrative and clerical procedures. Professional presentation and excellent customer service practices are required, as is previous experience and knowledge related to insurance.
Patient Services Representative at Women's Health Arizona
Goodyear, Arizona, United States - Full Time
Skills Needed
Patient Check In, Check Out, Appointment Scheduling, Insurance Verification, Pre Authorizations, Patient Communication, Administrative Support, Electronic Health Records, Medical Terminology, Hipaa Regulations, Customer Service, Attention To Detail, Organizational Skills, Confidentiality
Specialization
Candidates must possess a high school diploma, with an Associate's degree preferred, and 1-2 years of customer service or administrative experience, preferably in healthcare.
Patient Service Representative at ZOLL LifeVest
Omaha, Nebraska, United States - Full Time
Skills Needed
Patient Care, Training, Communication, Scheduling, Equipment Management, Customer Service, Inventory Management, Travel, Patient Agreement, Follow Up, Measurement, Garment Sizing, Documentation, Flexibility, Teaching, Technical Skills
Specialization
Candidates must have at least one year of professional patient care experience, which should be documented on their resume. A valid driver's license and car insurance are required, and candidates must be willing to pay for additional training and vendor credentials.
Patient Services Representative at WorkFit Medical
Ithaca, New York, United States - Full Time
Skills Needed
Patient Services, Medical Office Experience, Epic Experience, Microsoft Suite, Word, Powerpoint, Excel, Patient Intake, Patient Discharge, Administrative Tasks, Communication, Organization, Attention To Detail, Problem Solving, Time Management, Customer Service
Specialization
Candidates must have at least 2 years of patient services or medical office experience and strong Epic experience. Passing an Epic test out course is also required.
Experience Required
Minimum 2 year(s)
Patient Services Representative at Medtronic-Switzerland
Heerlen, Limburg, Netherlands - Full Time
Skills Needed
Customer Service, Technical Support, Communication, Multi Tasking, Sap, Ms Office, Troubleshooting, Product Knowledge, Call Quality, Documentation, Problem Solving, Teamwork, Time Management, Bilingual, Healthcare Knowledge, Adaptability
Specialization
Candidates should have at least 6 months of customer service experience and must be proficient in both French and English. Experience with SAP and MS Office, as well as troubleshooting medical equipment, are considered advantages.
Patient Services Representative at Lifepoint Health
Henderson, North Carolina, United States - Full Time
Skills Needed
Scheduling, Registration, Patient Pre Admission, Reception, Discharge Functions, Critical Thinking, Decisive Judgment, Stress Management
Specialization
Applicants should have a high school diploma or equivalent, with an associate's degree preferred. Critical thinking skills and the ability to work in a stressful environment are essential.
Patient Services Representative at DAP Health
Cathedral City, California, United States - Full Time
Skills Needed
Customer Service, Interpersonal Skills, Communication Skills, Bilingual, Attention To Detail, Problem Solving Skills, Initiative, Multi Tasking, Basic Life Support, Office Equipment Operation, Microsoft Office, Listening Skills, Professionalism, Compassionate Care, Quality Standards, Patient Centered Care
Specialization
Candidates must have at least one year of experience in a medical setting and in a high-volume customer service role. A high school diploma or GED and current Basic Life Support certification are also required.
Member Services Representative at Crunch CanadaGalt
Alameda, California, United States - Full Time
Skills Needed
Customer Service Skills, Fluent In English, Computer Skills, Reading Skills, Writing Skills
Specialization
Candidates must be fluent in English and possess strong reading and writing skills along with computer skills. Strong customer service skills are essential for this role.
Member Services Representative at Crunch CanadaGalt
Fairfield, California, United States - Full Time
Skills Needed
Customer Service Skills, Fluent In English, Proficient Reading Skills, Proficient Writing Skills, Computer Skills, Membership Sales, Communication Skills, Organizational Skills, Retail Sales, Scheduling, Professional Disposition, Team Collaboration, Attention To Detail, Problem Solving, Time Management, Greeting Skills
Specialization
Candidates must be fluent in English with proficient reading and writing skills, as well as computer skills. Strong customer service skills are essential for this role.
Patient Services Representative at The Eye Associates
Sarasota, Florida, United States - Full Time
Skills Needed
Patient Check In, Customer Service, Insurance Verification, Data Entry, Payment Processing, Appointment Scheduling, Cash Handling, Chart Evaluation
Specialization
Candidates must have an active and valid Driver's License and a high school diploma or equivalent. At least one year's experience in eye care or a medical environment is preferred.
PATIENT SERVICE REPRESENTATIVE at Thaïs
Johnson City, Tennessee, United States - Full Time
Skills Needed
Customer Service, Appointment Scheduling, Insurance Knowledge, Billing Procedures, Data Entry, Communication Skills, Problem Solving, Time Management, Attention To Detail, Medical Terminology, Emr Systems, Team Collaboration, Patient Interaction, Organizational Skills, Multitasking, Emergency Response
Specialization
A high school diploma or equivalent is required, along with knowledge of grammar and punctuation. Previous experience in a medical office or customer service is desirable, with basic knowledge of insurance and billing procedures preferred.
Member Services Representative at Planet Fitness
Gretna, Louisiana, United States - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Dependability, Leadership, Motivation, Fitness Knowledge, Sales Skills
Specialization
Candidates must be at least 18 years old and have a passion for helping others. A high school diploma or GED equivalent is required, along with the ability to perform physical tasks.
Member Services Representative at Crunch CanadaGalt
San Lorenzo, California, United States - Full Time
Skills Needed
Customer Service Skills, Fluent In English, Reading Skills, Writing Skills, Computer Skills
Specialization
Candidates must be fluent in English and possess proficient reading and writing skills along with computer skills. Strong customer service skills are essential for this role.
Patient Services Representative at Riverside Health System
Newport News, Virginia, United States - Full Time
Skills Needed
Patient Transport, Customer Service, Infection Control, Team Collaboration, Equipment Maintenance, Patient Safety, Communication, Problem Solving, Time Management, Flexibility, Onboarding, Diversity Awareness, Supply Management, Body Mechanics, Follow Up, Direction Assistance
Specialization
Candidates should have a high school diploma or GED and preferably one year of experience in a customer service role. CPR/BLS certification is also preferred upon hire.
GUEST SERVICE REPRESENTATIVE I at NEXCOM
Kittery, Maine, United States - Full Time
Skills Needed
Guest Service, Communication Skills, Front Desk Operations, Problem Solving, Customer Relations, Reservation Management, Payment Processing, Multi Line Telephone Operation, Inventory Management, Training, Property Management System, Complaint Resolution, Safety And Security, Food Handling, Team Collaboration, Attention To Detail, Time Management
Specialization
Candidates must have one year of general office clerical experience and one year of progressively responsible experience related to the position. Education beyond high school may substitute for experience on a limited basis.
Patient Services Representative at Corewell Health
Zeeland, Michigan, United States - Full Time
Skills Needed
Patient Registration, Concierge Services, Clerical Services, Problem Solving, Insurance Authorization, Emr/Ehr Scanning, Training, Safety Initiatives, Appointment Scheduling, Medical Record Review, Referral Management, Administrative Functions, Team Collaboration, Customer Service, Risk Mitigation, Multi Department Reconciliation
Specialization
A high school diploma or equivalent is required, along with 2 years of relevant experience in areas such as insurance billing or patient financial services. Familiarity with electronic health records and administrative functions is also necessary.
Experience Required
Minimum 2 year(s)