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Customer Support Vacancies Jobs in UAE

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Business Support Officer, Liabilities ( UAE National ) at CBD
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Business Banking, Kyc, Odd, Risk Assessment, Casa, Financial Analysis, Relationship Management, Business Strategy, Compliance, Audit Requirements, Market Research, Account Management
Specialization
Candidates must hold a degree in Accounting, Finance, Economics, or Business Management. A minimum of 2-4 years of experience in business banking, including at least 2 years of exposure to the UAE market, is required.
Experience Required
Minimum 2 year(s)
Customer Service Specialist (National Talent) at Burjline Builders
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Complaint Resolution, Record Keeping, Computer Skills, Arabic, English
Specialization
Candidates must be UAE Nationals and hold a high school diploma or a bachelor's degree. Strong communication skills in both Arabic and English are required, and fresh graduates are encouraged to apply.
Channel Customer Communications Executive - MEA at Apple
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Channel Marketing, Digital Marketing, Media Planning, Campaign Management, Partner Relationship Management, Roi Analysis, Event Marketing, Brand Management, Content Marketing, Contract Negotiation, Merchandising, Demand Generation
Specialization
Requires at least 3 years of experience in channel and digital marketing with a proven track record of influencing partners and delivering campaigns. A university degree is preferred, along with deep knowledge of the Apple brand and experience with MEA Telco and Retailers.
Experience Required
Minimum 2 year(s)
Procurement Manager - Freelance/ Temporary Support (m/f/d) at BeWunder
Deira, Dubai, United Arab Emirates - Full Time
Skills Needed
Procurement, Av Equipment Sourcing, Supplier Management, Contract Negotiation, Budget Planning, Cost Reduction, Risk Management, Quality Assessment, Logistics Coordination, Ms Office, Procurement Software, Contract Law
Specialization
Requires at least 2 years of AV procurement experience in the UAE and a valid UAE residence visa and medical insurance. A bachelor's degree in business, law, or engineering is preferred along with strong negotiation and analytical skills.
Experience Required
Minimum 5 year(s)
Customer Care Advisor - Dubai (UAE Nationals Only) at ENBD Recruitment Team
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Banking Products Knowledge, Cross Selling, Problem Solving, Interpersonal Skills, Attention To Detail, Complaint Resolution, Compliance
Specialization
Candidates must hold a bachelor's degree in any specialization and have 0 to 5 years of experience. General awareness of the banking segment and strong interpersonal skills are required.
Experience Required
Minimum 2 year(s)
Customer Relationship Officer (UAE Nationals Only) at Emirates Islamic Bank
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Sales, Financial Transactions, Client Relationship Management, Product Knowledge, Document Management, Transaction Processing, Communication, Problem Solving, Time Management, Cross Selling, Client Education, Regulatory Compliance, Quality Assurance, Service Improvement, Client Satisfaction
Specialization
Candidates should have at least a high school diploma or a bachelor's degree and a minimum of 2 years of relevant experience in a similar role. The position requires effective communication skills and the ability to provide financial guidance and support to clients.
Experience Required
Minimum 2 year(s)
Team Lead, Customer Analytics, Shipping Services at Marcura
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Sql, Excel, Python, R, Power Bi, Data Visualization, Data Modeling, Team Leadership, Data Governance, Business Intelligence, Stakeholder Management, Statistical Analysis, Predictive Modelling, Machine Learning, Data Cleaning, Maritime Analytics
Specialization
Requires a bachelor's degree in a quantitative field and 4-6 years of experience in analytics, including at least one year in a leadership role. Proficiency in SQL, Excel, and data warehousing technologies is essential, with maritime industry knowledge being a strong advantage.
Experience Required
Minimum 5 year(s)
Specialist - Customer Insights & Personalisation at flydubai
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Python, Sql, Data Visualization, Predictive Modelling, Machine Learning, A/B Testing, Customer Segmentation, Rfm Analysis, Customer Lifetime Value, Churn Prediction, Tableau, Cloud Platforms, Statistics, Gdpr Compliance, Customer Journey Mapping, Data Engineering
Specialization
Requires a Bachelor's degree and 4+ years of experience in data science or advanced analytics, specifically within customer-facing industries. Proficiency in Python, SQL, and data visualization tools is essential, along with strong knowledge of statistics and predictive modeling.
Experience Required
Minimum 5 year(s)
Global Manager – Customer Platform (Track & Analytics) at We One
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Product Management, Product Strategy, Agile Methodologies, Supply Chain Management, Logistics, Freight Forwarding, Data Analytics, Stakeholder Management, User Acceptance Testing, Release Management, Business Analysis, Roadmap Planning, Requirement Gathering, Change Management, Api Integration, Customer Experience
Specialization
Candidates must hold a Bachelor's degree in Business, Computer Science, or Supply Chain Management with 5-7 years of experience in product management or business analysis. A strong background in the logistics or freight forwarding industry, along with proficiency in agile methodologies and digital platform development, is required.
Experience Required
Minimum 5 year(s)
Sr. Manager - Agency & Large Customer Ad Partnerships at Delivery Hero
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Agency Partnerships, Ad Monetization, Strategic Account Management, Revenue Growth, Dsp, Commercial Strategy, C Level Sales, Data Analytics, Cross Functional Collaboration, Negotiation, Product Feedback, Gtm Strategy
Specialization
Requires a bachelor's degree and over 10 years of experience, including at least 5 years in advertising sales and 5 years leading teams. Candidates should have a proven track record in e-commerce advertising, C-level partnership building, and using data to drive sales strategy.
Experience Required
Minimum 10 year(s)
Sr. Manager - Agency & Large Customer Ad Partnerships at Delivery Hero
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Advertising Sales, Agency Partnerships, Strategic Partnership Building, Revenue Growth, Account Strategy, Data Analytics, C Level Sales, Cross Functional Collaboration, Commercial Strategy, Product Feedback, Negotiation, Budget Management
Specialization
Requires a bachelor's degree and over 10 years of total experience, including at least 5 years in advertising sales and 5 years leading teams. Candidates must have a proven track record of using data to drive sales strategy and building strategic C-level partnerships.
Experience Required
Minimum 10 year(s)
Sr. Manager - Agency & Large Customer Ad Partnerships at Delivery Hero
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Agency Partnerships, Ad Monetization, Strategic Account Management, Advertising Sales, Revenue Growth, Product Strategy, C Level Sales, Data Analytics, Cross Functional Collaboration, Deal Structuring, Demand Channel Expansion, Gtm Strategy
Specialization
Requires a Bachelor's degree and over 10 years of experience, including at least 5 years in Advertising Sales (preferably E-commerce) and 5 years of team leadership. Must possess strong skills in data-driven sales strategy and C-level partnership building.
Experience Required
Minimum 10 year(s)
Senior Officer - Customer Insights & Personalisation at flydubai
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Sql, Excel, Tableau, Looker, Customer Insights, Data Visualization, Customer Segmentation, Cx Analytics, Statistical Analysis, Business Intelligence, Kpi Tracking, Customer Journey Mapping
Specialization
Requires a Bachelor's degree and 3 to 9 years of experience in analytics or business intelligence, preferably in customer-focused industries. Proficiency in SQL, Excel, and data visualization tools like Tableau or Looker is essential.
Experience Required
Minimum 5 year(s)
Lead Project Engineer – Customer Project Engineering at GE Vernova
, Dubai, United Arab Emirates - Full Time
Skills Needed
Project Engineering, Control Systems Design, Turbine Generator Controls, Electrical Engineering, Mechanical Engineering, Project Management, Technical Problem Resolution, Regulatory Compliance, Budget Management, Customer Relationship Management, Commissioning, Factory Acceptance Testing, Technical Design Review, Matrix Management, Mentoring, Troubleshooting
Specialization
Requires a bachelor's degree in engineering and at least 6 years of experience with turbine-generator control systems. Must possess strong communication skills and the ability to travel 15-20% domestically and internationally.
Experience Required
Minimum 5 year(s)
Sr. Manager Customer Experience Retention & Optimization at Delivery Hero
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Experience Strategy, Data Analytics, Retention Strategy, Team Leadership, Sql, Performance Metrics, Stakeholder Management, Process Optimization, Business Case Development, A/B Testing, Cross Functional Collaboration, Strategic Planning, Data Driven Decision Making, Customer Journey Mapping, Project Management, Mentoring
Specialization
Candidates must possess a Bachelor's or Master's degree and at least 7 years of experience in customer experience, strategy, or data analytics. Strong leadership skills, proficiency in data analysis (SQL), and experience in fast-paced, high-growth environments are required.
Experience Required
Minimum 5 year(s)
Director of Customer Experience & Operations Excellence at Delivery Hero
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Experience Strategy, Operational Excellence, P&L Management, Fraud Governance, Stakeholder Management, Data Analysis, People Leadership, Budget Governance, Cross Functional Leadership, Strategic Planning, Performance Management, Executive Communication, Process Automation, Risk Mitigation, Okr Framework, Customer Empathy
Specialization
Requires a Bachelor's or Master's degree and over 10 years of experience in CX, operations, or strategy within high-growth tech or e-commerce. Must have a proven track record of leading large teams and managing significant P&L or budgets.
Experience Required
Minimum 10 year(s)
Specialist, Audit - Operations & Support Functions (Emiratized Role) at First Abu Dhabi Bank
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Internal Audit, Risk Assessment, Operations Audit, Financial Performance Monitoring, Regulatory Compliance, Data Analysis, Process Improvement, Stakeholder Management, Governance, Risk Management, Internal Control, Analytical Skills, Communication Skills, Banking Regulations, Audit Management Tools
Specialization
Requires a Bachelor's degree in Accounting, Finance, or an equivalent field. Candidates should have 2 to 4 years of relevant experience in an international bank or Big 4 firm, with strong knowledge of audit policies and risk management.
Experience Required
Minimum 2 year(s)
Senior Customer Service Officer.CXC - RBG - Direct Banking Center.Client Ex at Mashreq Careers
, , United Arab Emirates - Full Time
Skills Needed
Customer Service, Communication Skills, Listening Skills, Computer Literacy, Sales Conversion, Problem Solving, Root Cause Analysis, Retail Banking Knowledge
Specialization
Candidates must be university graduates, preferably with a background in finance, banking, or mathematics. The position requires 1 to 3 years of experience and a strong focus on customer service and communication.
Experience Required
Minimum 2 year(s)
Assistant Manager, Customer Relations.OPS - Retail Credit Management.Operat at Mashreq Careers
, , United Arab Emirates - Full Time
Skills Needed
Credit Management, Mortgage Documentation, Customer Relations, Analytical Skills, Interpersonal Skills, People Management, Communication Skills, Dld Transaction Handling, Collateral Perfection, Risk Coordination, Mis Reporting, Document Archival
Specialization
Requires a university degree with 1-2 years of experience in a credit environment. Candidates must possess strong analytical, communication, and interpersonal skills along with knowledge of bank credit policies.
Senior Manager - Retailer Customer Success (Market research, Data analytics at NielsenIQ
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Client Relationship Management, Strategic Planning, Data Analytics, Consumer Insights, Stakeholder Management, Joint Business Planning, Revenue Growth, Consultative Selling, Market Research, Nps Programs, Storytelling, Cross Functional Leadership
Specialization
Requires 8-12 years of experience in CPG, retail, or analytics, with mandatory prior experience at NielsenIQ or GfK. A Master's degree (MBA preferred) and deep expertise in POS, Panel, or SA&I analytics solutions are required.
Experience Required
Minimum 10 year(s)
Business Support Officer, Liabilities ( UAE National ) at CBD
Dubai, Dubai, United Arab Emirates -
Full Time

Start Date

Immediate

Expiry Date

30 Jul, 26

Salary

0.0

Posted On

01 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Business Banking, KYC, ODD, Risk Assessment, CASA, Financial Analysis, Relationship Management, Business Strategy, Compliance, Audit Requirements, Market Research, Account Management

Industry

Banking

Description
Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services. CBD has been recognized as the number one bank in the UAE on the Forbes list of The World’s Best Banks 2022. As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers - and delivering service that really goes the extra mile. Job Purpose: Supporting SME-enterprise liabilities Team to achieve team's target and prioritizing important task on time as assigned by Unit Head. Principal Accountabilities: Provide extensive support to the team in order to achieve the assigned targets. All KYC, ODD, RFIs to be completed on time and identified the potentials risks/opportunities while conducting the reviews, in order to grow the CASA book and Fee income. Continuously explore the opportunities in existing books for the CASA, Non-Funded Asset and for the Fee & FX income and accordingly inform to UH. Ensure timely and accurate business risk administrations through timely completion of annual review Comply with internal audit requirements in line with the policy guidelines, to ensure high standards of uniformity and consistency across the Bank Keep abreast of developments in the local business environment to spot business opportunities. Contribute to the planning process in order to develop corporate business strategies. Responsible for regional book keeping Requirements Education and Experience: Degree in Accounting, Finance, Economics, or Business Management/Administration 2-4 years of experience in Business banking with min 2 years of exposure to Business Banking in the UAE.
Responsibilities
The Business Support Officer will support the SME-enterprise liabilities team by managing KYC, ODD, and RFI processes to meet targets. They are also responsible for identifying business opportunities, conducting annual reviews, and ensuring compliance with internal audit policies.
Business Support Officer, Liabilities ( UAE National ) at CBD
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Business Banking, Kyc, Odd, Risk Assessment, Casa, Financial Analysis, Relationship Management, Business Strategy, Compliance, Audit Requirements, Market Research, Account Management
Specialization
Candidates must hold a degree in Accounting, Finance, Economics, or Business Management. A minimum of 2-4 years of experience in business banking, including at least 2 years of exposure to the UAE market, is required.
Experience Required
Minimum 2 year(s)
Customer Service Specialist (National Talent) at Burjline Builders
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Complaint Resolution, Record Keeping, Computer Skills, Arabic, English
Specialization
Candidates must be UAE Nationals and hold a high school diploma or a bachelor's degree. Strong communication skills in both Arabic and English are required, and fresh graduates are encouraged to apply.
Channel Customer Communications Executive - MEA at Apple
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Channel Marketing, Digital Marketing, Media Planning, Campaign Management, Partner Relationship Management, Roi Analysis, Event Marketing, Brand Management, Content Marketing, Contract Negotiation, Merchandising, Demand Generation
Specialization
Requires at least 3 years of experience in channel and digital marketing with a proven track record of influencing partners and delivering campaigns. A university degree is preferred, along with deep knowledge of the Apple brand and experience with MEA Telco and Retailers.
Experience Required
Minimum 2 year(s)
Procurement Manager - Freelance/ Temporary Support (m/f/d) at BeWunder
Deira, Dubai, United Arab Emirates - Full Time
Skills Needed
Procurement, Av Equipment Sourcing, Supplier Management, Contract Negotiation, Budget Planning, Cost Reduction, Risk Management, Quality Assessment, Logistics Coordination, Ms Office, Procurement Software, Contract Law
Specialization
Requires at least 2 years of AV procurement experience in the UAE and a valid UAE residence visa and medical insurance. A bachelor's degree in business, law, or engineering is preferred along with strong negotiation and analytical skills.
Experience Required
Minimum 5 year(s)
Customer Care Advisor - Dubai (UAE Nationals Only) at ENBD Recruitment Team
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Banking Products Knowledge, Cross Selling, Problem Solving, Interpersonal Skills, Attention To Detail, Complaint Resolution, Compliance
Specialization
Candidates must hold a bachelor's degree in any specialization and have 0 to 5 years of experience. General awareness of the banking segment and strong interpersonal skills are required.
Experience Required
Minimum 2 year(s)
Customer Relationship Officer (UAE Nationals Only) at Emirates Islamic Bank
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Sales, Financial Transactions, Client Relationship Management, Product Knowledge, Document Management, Transaction Processing, Communication, Problem Solving, Time Management, Cross Selling, Client Education, Regulatory Compliance, Quality Assurance, Service Improvement, Client Satisfaction
Specialization
Candidates should have at least a high school diploma or a bachelor's degree and a minimum of 2 years of relevant experience in a similar role. The position requires effective communication skills and the ability to provide financial guidance and support to clients.
Experience Required
Minimum 2 year(s)
Team Lead, Customer Analytics, Shipping Services at Marcura
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Sql, Excel, Python, R, Power Bi, Data Visualization, Data Modeling, Team Leadership, Data Governance, Business Intelligence, Stakeholder Management, Statistical Analysis, Predictive Modelling, Machine Learning, Data Cleaning, Maritime Analytics
Specialization
Requires a bachelor's degree in a quantitative field and 4-6 years of experience in analytics, including at least one year in a leadership role. Proficiency in SQL, Excel, and data warehousing technologies is essential, with maritime industry knowledge being a strong advantage.
Experience Required
Minimum 5 year(s)
Specialist - Customer Insights & Personalisation at flydubai
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Python, Sql, Data Visualization, Predictive Modelling, Machine Learning, A/B Testing, Customer Segmentation, Rfm Analysis, Customer Lifetime Value, Churn Prediction, Tableau, Cloud Platforms, Statistics, Gdpr Compliance, Customer Journey Mapping, Data Engineering
Specialization
Requires a Bachelor's degree and 4+ years of experience in data science or advanced analytics, specifically within customer-facing industries. Proficiency in Python, SQL, and data visualization tools is essential, along with strong knowledge of statistics and predictive modeling.
Experience Required
Minimum 5 year(s)
Global Manager – Customer Platform (Track & Analytics) at We One
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Product Management, Product Strategy, Agile Methodologies, Supply Chain Management, Logistics, Freight Forwarding, Data Analytics, Stakeholder Management, User Acceptance Testing, Release Management, Business Analysis, Roadmap Planning, Requirement Gathering, Change Management, Api Integration, Customer Experience
Specialization
Candidates must hold a Bachelor's degree in Business, Computer Science, or Supply Chain Management with 5-7 years of experience in product management or business analysis. A strong background in the logistics or freight forwarding industry, along with proficiency in agile methodologies and digital platform development, is required.
Experience Required
Minimum 5 year(s)
Sr. Manager - Agency & Large Customer Ad Partnerships at Delivery Hero
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Agency Partnerships, Ad Monetization, Strategic Account Management, Revenue Growth, Dsp, Commercial Strategy, C Level Sales, Data Analytics, Cross Functional Collaboration, Negotiation, Product Feedback, Gtm Strategy
Specialization
Requires a bachelor's degree and over 10 years of experience, including at least 5 years in advertising sales and 5 years leading teams. Candidates should have a proven track record in e-commerce advertising, C-level partnership building, and using data to drive sales strategy.
Experience Required
Minimum 10 year(s)
Sr. Manager - Agency & Large Customer Ad Partnerships at Delivery Hero
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Advertising Sales, Agency Partnerships, Strategic Partnership Building, Revenue Growth, Account Strategy, Data Analytics, C Level Sales, Cross Functional Collaboration, Commercial Strategy, Product Feedback, Negotiation, Budget Management
Specialization
Requires a bachelor's degree and over 10 years of total experience, including at least 5 years in advertising sales and 5 years leading teams. Candidates must have a proven track record of using data to drive sales strategy and building strategic C-level partnerships.
Experience Required
Minimum 10 year(s)
Sr. Manager - Agency & Large Customer Ad Partnerships at Delivery Hero
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Agency Partnerships, Ad Monetization, Strategic Account Management, Advertising Sales, Revenue Growth, Product Strategy, C Level Sales, Data Analytics, Cross Functional Collaboration, Deal Structuring, Demand Channel Expansion, Gtm Strategy
Specialization
Requires a Bachelor's degree and over 10 years of experience, including at least 5 years in Advertising Sales (preferably E-commerce) and 5 years of team leadership. Must possess strong skills in data-driven sales strategy and C-level partnership building.
Experience Required
Minimum 10 year(s)
Senior Officer - Customer Insights & Personalisation at flydubai
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Sql, Excel, Tableau, Looker, Customer Insights, Data Visualization, Customer Segmentation, Cx Analytics, Statistical Analysis, Business Intelligence, Kpi Tracking, Customer Journey Mapping
Specialization
Requires a Bachelor's degree and 3 to 9 years of experience in analytics or business intelligence, preferably in customer-focused industries. Proficiency in SQL, Excel, and data visualization tools like Tableau or Looker is essential.
Experience Required
Minimum 5 year(s)
Lead Project Engineer – Customer Project Engineering at GE Vernova
, Dubai, United Arab Emirates - Full Time
Skills Needed
Project Engineering, Control Systems Design, Turbine Generator Controls, Electrical Engineering, Mechanical Engineering, Project Management, Technical Problem Resolution, Regulatory Compliance, Budget Management, Customer Relationship Management, Commissioning, Factory Acceptance Testing, Technical Design Review, Matrix Management, Mentoring, Troubleshooting
Specialization
Requires a bachelor's degree in engineering and at least 6 years of experience with turbine-generator control systems. Must possess strong communication skills and the ability to travel 15-20% domestically and internationally.
Experience Required
Minimum 5 year(s)
Sr. Manager Customer Experience Retention & Optimization at Delivery Hero
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Experience Strategy, Data Analytics, Retention Strategy, Team Leadership, Sql, Performance Metrics, Stakeholder Management, Process Optimization, Business Case Development, A/B Testing, Cross Functional Collaboration, Strategic Planning, Data Driven Decision Making, Customer Journey Mapping, Project Management, Mentoring
Specialization
Candidates must possess a Bachelor's or Master's degree and at least 7 years of experience in customer experience, strategy, or data analytics. Strong leadership skills, proficiency in data analysis (SQL), and experience in fast-paced, high-growth environments are required.
Experience Required
Minimum 5 year(s)
Director of Customer Experience & Operations Excellence at Delivery Hero
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Experience Strategy, Operational Excellence, P&L Management, Fraud Governance, Stakeholder Management, Data Analysis, People Leadership, Budget Governance, Cross Functional Leadership, Strategic Planning, Performance Management, Executive Communication, Process Automation, Risk Mitigation, Okr Framework, Customer Empathy
Specialization
Requires a Bachelor's or Master's degree and over 10 years of experience in CX, operations, or strategy within high-growth tech or e-commerce. Must have a proven track record of leading large teams and managing significant P&L or budgets.
Experience Required
Minimum 10 year(s)
Specialist, Audit - Operations & Support Functions (Emiratized Role) at First Abu Dhabi Bank
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Internal Audit, Risk Assessment, Operations Audit, Financial Performance Monitoring, Regulatory Compliance, Data Analysis, Process Improvement, Stakeholder Management, Governance, Risk Management, Internal Control, Analytical Skills, Communication Skills, Banking Regulations, Audit Management Tools
Specialization
Requires a Bachelor's degree in Accounting, Finance, or an equivalent field. Candidates should have 2 to 4 years of relevant experience in an international bank or Big 4 firm, with strong knowledge of audit policies and risk management.
Experience Required
Minimum 2 year(s)
Senior Customer Service Officer.CXC - RBG - Direct Banking Center.Client Ex at Mashreq Careers
, , United Arab Emirates - Full Time
Skills Needed
Customer Service, Communication Skills, Listening Skills, Computer Literacy, Sales Conversion, Problem Solving, Root Cause Analysis, Retail Banking Knowledge
Specialization
Candidates must be university graduates, preferably with a background in finance, banking, or mathematics. The position requires 1 to 3 years of experience and a strong focus on customer service and communication.
Experience Required
Minimum 2 year(s)
Assistant Manager, Customer Relations.OPS - Retail Credit Management.Operat at Mashreq Careers
, , United Arab Emirates - Full Time
Skills Needed
Credit Management, Mortgage Documentation, Customer Relations, Analytical Skills, Interpersonal Skills, People Management, Communication Skills, Dld Transaction Handling, Collateral Perfection, Risk Coordination, Mis Reporting, Document Archival
Specialization
Requires a university degree with 1-2 years of experience in a credit environment. Candidates must possess strong analytical, communication, and interpersonal skills along with knowledge of bank credit policies.
Senior Manager - Retailer Customer Success (Market research, Data analytics at NielsenIQ
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Client Relationship Management, Strategic Planning, Data Analytics, Consumer Insights, Stakeholder Management, Joint Business Planning, Revenue Growth, Consultative Selling, Market Research, Nps Programs, Storytelling, Cross Functional Leadership
Specialization
Requires 8-12 years of experience in CPG, retail, or analytics, with mandatory prior experience at NielsenIQ or GfK. A Master's degree (MBA preferred) and deep expertise in POS, Panel, or SA&I analytics solutions are required.
Experience Required
Minimum 10 year(s)