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Customer Support Vacancies Jobs in UAE

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Business Support Officer, Liabilities ( UAE National ) at CBD
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Business Banking, Kyc, Odd, Risk Assessment, Casa, Financial Analysis, Relationship Management, Business Strategy, Compliance, Audit Requirements, Market Research, Account Management
Specialization
Candidates must hold a degree in Accounting, Finance, Economics, or Business Management. A minimum of 2-4 years of experience in business banking, including at least 2 years of exposure to the UAE market, is required.
Experience Required
Minimum 2 year(s)
Charge Nurse-Nursing Clinical Support- Critical Care at Sheikh Shakhbout Medical City
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Clinical Leadership, Patient Flow Management, Staff Supervision, Critical Care Nursing, Administrative Coordination, Multidisciplinary Collaboration, Clinical Resource Management, Bls, Acls, Pals
Specialization
Candidates must hold a Bachelor's degree in nursing or a recognized equivalent with a valid national license. At least 6 years of clinical experience and 2 years of team leader experience in a relevant healthcare setting are required.
Experience Required
Minimum 5 year(s)
Optimizely Full Stack (CMS + CMP Support) -- Offshore at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Optimizely Full Stack, Optimizely Cms, Cmp Support, .Net, Asp.Net Core, Api Integration, Sql, Git, Azure, Content Lifecycle, Publishing Workflows, Marketing Automation, Headless Frontend, React, Search & Navigation
Specialization
Candidates must possess 3 to 5 years of experience with .NET/ASP.NET Core and at least 2 years using Optimizely CMS, along with API integration skills. Preferred qualifications include exposure to CMP tools, headless frontend frameworks like React, and basic knowledge of Azure and Git.
Experience Required
Minimum 2 year(s)
Sales & Technical Support Engineer (Ventilation Fans) at NAFFCO
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Ventilation Fans, Technical Sales, Hvac, Product Configuration, Crm Systems, Erp Systems, Mechanical Engineering, Electrical Engineering, Fan Curves, Performance Calculations, Technical Documentation, Project Scoping, Commissioning, Troubleshooting, Customer Support, Smoke Management Systems
Specialization
Candidates must have a bachelor's degree in engineering or a related field and 2-5 years of experience in technical sales or application engineering. Strong knowledge of ventilation systems, HVAC principles, and proficiency with CRM/ERP software is required.
Experience Required
Minimum 2 year(s)
Graduate Trainee, Business Support (UAE National Only) at BESIX
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Visual Content Creation, Adobe Suite, Brand Identity, Internal Communications, Graphic Design, Creative Visuals, Storytelling, Attention To Detail, English Communication, Blender
Specialization
Candidates must hold a Bachelor’s degree in Marketing or Graphic Design and demonstrate proficiency in visual design software such as Adobe Suite and Blender. Essential qualifications include strong creative and storytelling abilities, meticulous attention to detail, effective English communication, and a relevant design portfolio.
Customer Service Specialist (National Talent) at Burjline Builders
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Complaint Resolution, Record Keeping, Computer Skills, Arabic, English
Specialization
Candidates must be UAE Nationals and hold a high school diploma or a bachelor's degree. Strong communication skills in both Arabic and English are required, and fresh graduates are encouraged to apply.
Procurement Manager - Freelance/ Temporary Support (m/f/d) at BeWunder
Deira, Dubai, United Arab Emirates - Full Time
Skills Needed
Procurement, Av Equipment Sourcing, Supplier Management, Contract Negotiation, Budget Planning, Cost Reduction, Risk Management, Quality Assessment, Logistics Coordination, Ms Office, Procurement Software, Contract Law
Specialization
Requires at least 2 years of AV procurement experience in the UAE and a valid UAE residence visa and medical insurance. A bachelor's degree in business, law, or engineering is preferred along with strong negotiation and analytical skills.
Experience Required
Minimum 5 year(s)
Conformity Analyst - Food & Cosmetics Regulatory Support at SGS
Jebel Ali, Dubai, United Arab Emirates - Full Time
Skills Needed
Regulatory Standards, Compliance Management, Food Safety, Cosmetic Regulations, Microsoft Office, Attention To Detail, Product Safety Assessments, Compliance Documentation, Gmp, Iso, Communication Skills, Judgment, Statistical Analysis
Specialization
Candidates must possess a Bachelor's or Master's degree in a relevant scientific or engineering field and have 1-3 years of experience in food safety, cosmetic regulation, or quality assurance. Proficiency in regulatory knowledge for the Middle East, including GMP and ISO standards, is essential.
Customer Care Advisor - Dubai (UAE Nationals Only) at ENBD Recruitment Team
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Banking Products Knowledge, Cross Selling, Problem Solving, Interpersonal Skills, Attention To Detail, Complaint Resolution, Compliance
Specialization
Candidates must hold a bachelor's degree in any specialization and have 0 to 5 years of experience. General awareness of the banking segment and strong interpersonal skills are required.
Experience Required
Minimum 2 year(s)
Customer Relationship Officer (UAE Nationals Only) at Emirates Islamic Bank
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Sales, Financial Transactions, Client Relationship Management, Product Knowledge, Document Management, Transaction Processing, Communication, Problem Solving, Time Management, Cross Selling, Client Education, Regulatory Compliance, Quality Assurance, Service Improvement, Client Satisfaction
Specialization
Candidates should have at least a high school diploma or a bachelor's degree and a minimum of 2 years of relevant experience in a similar role. The position requires effective communication skills and the ability to provide financial guidance and support to clients.
Experience Required
Minimum 2 year(s)
Customer Service Representative – Administrative at Skillerszone
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Administrative Coordination, Data Entry, Filing, Appointment Scheduling, Reporting, Communication, Professionalism, Discretion, Prioritization, Problem Solving, Cultural Awareness, Crm Systems, Microsoft Office, Google Workspace, Arabic
Specialization
Candidates must possess a high school diploma, with a Bachelor's degree preferred, and have basic experience in customer service or administrative support, ideally within the MENA region. Proficiency in common office tools and CRM systems is necessary, alongside basic spoken and written proficiency in both English and Arabic.
Business Analyst – Planning and Support (UAE Nationals only) at Citi
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Analytical Abilities, Problem Solving, Attention To Detail, Business Operations, Sales Support, Operational Data Analysis, Kpi Monitoring, Controls Execution, Control Assessment, Process Improvement, Vendor Management, Stakeholder Engagement, Communication, Interpersonal Skills, Risk Exposure Reduction, Administrative Support
Specialization
Candidates must possess strong analytical and problem-solving capabilities, coupled with experience managing or working with outsourced vendors, including performance monitoring. Solid communication skills and the ability to manage multiple priorities independently in a dynamic environment are essential for this role.
Experience Required
Minimum 2 year(s)
Senior Analyst – Application Support (Oracle & SAP S/4HANA) at Chalhoub Group
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Oracle Retail, Oracle Ebs, Sap S/4hana, Finance, Supply Chain, Inventory Management, Procurement, Troubleshooting, Itil, Api, Middleware, Scripting, Sql, Stakeholder Management, Root Cause Analysis, Change Management
Specialization
Candidates must possess over 5 years of experience in enterprise application support within retail or distribution, with hands-on experience supporting both Oracle (Retail/EBS) and SAP S/4HANA systems. Required technical skills include deep ERP knowledge across relevant modules, integration experience (APIs, middleware), familiarity with incident management tools, and basic scripting capabilities for automation.
Experience Required
Minimum 5 year(s)
Global Manager – Customer Platform (Track & Analytics) at We One
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Product Management, Product Strategy, Agile Methodologies, Supply Chain Management, Logistics, Freight Forwarding, Data Analytics, Stakeholder Management, User Acceptance Testing, Release Management, Business Analysis, Roadmap Planning, Requirement Gathering, Change Management, Api Integration, Customer Experience
Specialization
Candidates must hold a Bachelor's degree in Business, Computer Science, or Supply Chain Management with 5-7 years of experience in product management or business analysis. A strong background in the logistics or freight forwarding industry, along with proficiency in agile methodologies and digital platform development, is required.
Experience Required
Minimum 5 year(s)
Customer Service Representative - Mandarin Speaking at Exinity
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Mandarin, Chinese, English, Customer Service, Communication, Soft Selling, Interpersonal Skills, Problem Solving, Attention To Detail, Crm Systems, Upselling, Cross Selling, Technical Support, Troubleshooting
Specialization
Candidates must be fluent in both Chinese and English (spoken and written) and possess strong communication, soft-selling, and interpersonal skills. Previous customer service experience and knowledge of financial markets are considered advantageous, as is familiarity with CRM systems and attention to detail.
Head of IT Delivery & Business Enablement - Corporate and Support at flydubai
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
It Management, Product Delivery, Project Delivery, Transformation Programs, Strategic Planning, Business Relationship Management, Leadership, Solution Architecture, Software Engineering, Vendor Management, Service Level Management, Business Continuity Planning, Innovation, Resource Management, Mentoring, Coaching
Specialization
Candidates must hold a Bachelor's degree in Computer Science or a related field, with a Master's or MBA preferred. A minimum of 10 years of experience in IT management and delivery, along with PMP and SAFe certifications, is required.
Experience Required
Minimum 10 year(s)
Specialist, Audit - Operations & Support Functions (Emiratized Role) at First Abu Dhabi Bank
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Internal Audit, Risk Assessment, Operations Audit, Financial Performance Monitoring, Regulatory Compliance, Data Analysis, Process Improvement, Stakeholder Management, Governance, Risk Management, Internal Control, Analytical Skills, Communication Skills, Banking Regulations, Audit Management Tools
Specialization
Requires a Bachelor's degree in Accounting, Finance, or an equivalent field. Candidates should have 2 to 4 years of relevant experience in an international bank or Big 4 firm, with strong knowledge of audit policies and risk management.
Experience Required
Minimum 2 year(s)
Customer Interaction Center Representative (UAE NATIONAL) at Mamas and papas altayer group
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Service Skills, Communication Skills
Specialization
Candidates must possess a High School Certificate and 1-2 years of relevant experience. Desirable attributes include customer service certification, exposure to a multicultural environment, a well-groomed appearance, and excellent communication skills.
Sr. Manager Customer Experience Retention & Optimization at Delivery Hero
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Experience Strategy, Data Analytics, Retention Strategy, Team Leadership, Sql, Performance Metrics, Stakeholder Management, Process Optimization, Business Case Development, A/B Testing, Cross Functional Collaboration, Strategic Planning, Data Driven Decision Making, Customer Journey Mapping, Project Management, Mentoring
Specialization
Candidates must possess a Bachelor's or Master's degree and at least 7 years of experience in customer experience, strategy, or data analytics. Strong leadership skills, proficiency in data analysis (SQL), and experience in fast-paced, high-growth environments are required.
Experience Required
Minimum 5 year(s)
Cluster Head - Digital Customer Journeys.Injaz - Digital - Corporate - Nitr at Mashreq Careers
, , United Arab Emirates - Full Time
Skills Needed
Advanced Analytics, Ai/Ml, Agile Methodology, Mlops, Devops, Stakeholder Management, Resource Optimization, Budget Management, Vendor Management, Squad Management, Governance, Strategic Planning
Specialization
The candidate must have extensive experience in managing complex AI/ML deliveries and leading cross-functional agile teams. Proficiency in MLOps, DevOps, and strategic stakeholder engagement is essential for this leadership role.
Experience Required
Minimum 10 year(s)
Business Support Officer, Liabilities ( UAE National ) at CBD
Dubai, Dubai, United Arab Emirates -
Full Time

Start Date

Immediate

Expiry Date

30 Jul, 26

Salary

0.0

Posted On

01 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Business Banking, KYC, ODD, Risk Assessment, CASA, Financial Analysis, Relationship Management, Business Strategy, Compliance, Audit Requirements, Market Research, Account Management

Industry

Banking

Description
Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services. CBD has been recognized as the number one bank in the UAE on the Forbes list of The World’s Best Banks 2022. As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers - and delivering service that really goes the extra mile. Job Purpose: Supporting SME-enterprise liabilities Team to achieve team's target and prioritizing important task on time as assigned by Unit Head. Principal Accountabilities: Provide extensive support to the team in order to achieve the assigned targets. All KYC, ODD, RFIs to be completed on time and identified the potentials risks/opportunities while conducting the reviews, in order to grow the CASA book and Fee income. Continuously explore the opportunities in existing books for the CASA, Non-Funded Asset and for the Fee & FX income and accordingly inform to UH. Ensure timely and accurate business risk administrations through timely completion of annual review Comply with internal audit requirements in line with the policy guidelines, to ensure high standards of uniformity and consistency across the Bank Keep abreast of developments in the local business environment to spot business opportunities. Contribute to the planning process in order to develop corporate business strategies. Responsible for regional book keeping Requirements Education and Experience: Degree in Accounting, Finance, Economics, or Business Management/Administration 2-4 years of experience in Business banking with min 2 years of exposure to Business Banking in the UAE.
Responsibilities
The Business Support Officer will support the SME-enterprise liabilities team by managing KYC, ODD, and RFI processes to meet targets. They are also responsible for identifying business opportunities, conducting annual reviews, and ensuring compliance with internal audit policies.
Business Support Officer, Liabilities ( UAE National ) at CBD
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Business Banking, Kyc, Odd, Risk Assessment, Casa, Financial Analysis, Relationship Management, Business Strategy, Compliance, Audit Requirements, Market Research, Account Management
Specialization
Candidates must hold a degree in Accounting, Finance, Economics, or Business Management. A minimum of 2-4 years of experience in business banking, including at least 2 years of exposure to the UAE market, is required.
Experience Required
Minimum 2 year(s)
Charge Nurse-Nursing Clinical Support- Critical Care at Sheikh Shakhbout Medical City
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Clinical Leadership, Patient Flow Management, Staff Supervision, Critical Care Nursing, Administrative Coordination, Multidisciplinary Collaboration, Clinical Resource Management, Bls, Acls, Pals
Specialization
Candidates must hold a Bachelor's degree in nursing or a recognized equivalent with a valid national license. At least 6 years of clinical experience and 2 years of team leader experience in a relevant healthcare setting are required.
Experience Required
Minimum 5 year(s)
Optimizely Full Stack (CMS + CMP Support) -- Offshore at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Optimizely Full Stack, Optimizely Cms, Cmp Support, .Net, Asp.Net Core, Api Integration, Sql, Git, Azure, Content Lifecycle, Publishing Workflows, Marketing Automation, Headless Frontend, React, Search & Navigation
Specialization
Candidates must possess 3 to 5 years of experience with .NET/ASP.NET Core and at least 2 years using Optimizely CMS, along with API integration skills. Preferred qualifications include exposure to CMP tools, headless frontend frameworks like React, and basic knowledge of Azure and Git.
Experience Required
Minimum 2 year(s)
Sales & Technical Support Engineer (Ventilation Fans) at NAFFCO
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Ventilation Fans, Technical Sales, Hvac, Product Configuration, Crm Systems, Erp Systems, Mechanical Engineering, Electrical Engineering, Fan Curves, Performance Calculations, Technical Documentation, Project Scoping, Commissioning, Troubleshooting, Customer Support, Smoke Management Systems
Specialization
Candidates must have a bachelor's degree in engineering or a related field and 2-5 years of experience in technical sales or application engineering. Strong knowledge of ventilation systems, HVAC principles, and proficiency with CRM/ERP software is required.
Experience Required
Minimum 2 year(s)
Graduate Trainee, Business Support (UAE National Only) at BESIX
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Visual Content Creation, Adobe Suite, Brand Identity, Internal Communications, Graphic Design, Creative Visuals, Storytelling, Attention To Detail, English Communication, Blender
Specialization
Candidates must hold a Bachelor’s degree in Marketing or Graphic Design and demonstrate proficiency in visual design software such as Adobe Suite and Blender. Essential qualifications include strong creative and storytelling abilities, meticulous attention to detail, effective English communication, and a relevant design portfolio.
Customer Service Specialist (National Talent) at Burjline Builders
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Complaint Resolution, Record Keeping, Computer Skills, Arabic, English
Specialization
Candidates must be UAE Nationals and hold a high school diploma or a bachelor's degree. Strong communication skills in both Arabic and English are required, and fresh graduates are encouraged to apply.
Procurement Manager - Freelance/ Temporary Support (m/f/d) at BeWunder
Deira, Dubai, United Arab Emirates - Full Time
Skills Needed
Procurement, Av Equipment Sourcing, Supplier Management, Contract Negotiation, Budget Planning, Cost Reduction, Risk Management, Quality Assessment, Logistics Coordination, Ms Office, Procurement Software, Contract Law
Specialization
Requires at least 2 years of AV procurement experience in the UAE and a valid UAE residence visa and medical insurance. A bachelor's degree in business, law, or engineering is preferred along with strong negotiation and analytical skills.
Experience Required
Minimum 5 year(s)
Conformity Analyst - Food & Cosmetics Regulatory Support at SGS
Jebel Ali, Dubai, United Arab Emirates - Full Time
Skills Needed
Regulatory Standards, Compliance Management, Food Safety, Cosmetic Regulations, Microsoft Office, Attention To Detail, Product Safety Assessments, Compliance Documentation, Gmp, Iso, Communication Skills, Judgment, Statistical Analysis
Specialization
Candidates must possess a Bachelor's or Master's degree in a relevant scientific or engineering field and have 1-3 years of experience in food safety, cosmetic regulation, or quality assurance. Proficiency in regulatory knowledge for the Middle East, including GMP and ISO standards, is essential.
Customer Care Advisor - Dubai (UAE Nationals Only) at ENBD Recruitment Team
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Banking Products Knowledge, Cross Selling, Problem Solving, Interpersonal Skills, Attention To Detail, Complaint Resolution, Compliance
Specialization
Candidates must hold a bachelor's degree in any specialization and have 0 to 5 years of experience. General awareness of the banking segment and strong interpersonal skills are required.
Experience Required
Minimum 2 year(s)
Customer Relationship Officer (UAE Nationals Only) at Emirates Islamic Bank
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Sales, Financial Transactions, Client Relationship Management, Product Knowledge, Document Management, Transaction Processing, Communication, Problem Solving, Time Management, Cross Selling, Client Education, Regulatory Compliance, Quality Assurance, Service Improvement, Client Satisfaction
Specialization
Candidates should have at least a high school diploma or a bachelor's degree and a minimum of 2 years of relevant experience in a similar role. The position requires effective communication skills and the ability to provide financial guidance and support to clients.
Experience Required
Minimum 2 year(s)
Customer Service Representative – Administrative at Skillerszone
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Administrative Coordination, Data Entry, Filing, Appointment Scheduling, Reporting, Communication, Professionalism, Discretion, Prioritization, Problem Solving, Cultural Awareness, Crm Systems, Microsoft Office, Google Workspace, Arabic
Specialization
Candidates must possess a high school diploma, with a Bachelor's degree preferred, and have basic experience in customer service or administrative support, ideally within the MENA region. Proficiency in common office tools and CRM systems is necessary, alongside basic spoken and written proficiency in both English and Arabic.
Business Analyst – Planning and Support (UAE Nationals only) at Citi
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Analytical Abilities, Problem Solving, Attention To Detail, Business Operations, Sales Support, Operational Data Analysis, Kpi Monitoring, Controls Execution, Control Assessment, Process Improvement, Vendor Management, Stakeholder Engagement, Communication, Interpersonal Skills, Risk Exposure Reduction, Administrative Support
Specialization
Candidates must possess strong analytical and problem-solving capabilities, coupled with experience managing or working with outsourced vendors, including performance monitoring. Solid communication skills and the ability to manage multiple priorities independently in a dynamic environment are essential for this role.
Experience Required
Minimum 2 year(s)
Senior Analyst – Application Support (Oracle & SAP S/4HANA) at Chalhoub Group
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Oracle Retail, Oracle Ebs, Sap S/4hana, Finance, Supply Chain, Inventory Management, Procurement, Troubleshooting, Itil, Api, Middleware, Scripting, Sql, Stakeholder Management, Root Cause Analysis, Change Management
Specialization
Candidates must possess over 5 years of experience in enterprise application support within retail or distribution, with hands-on experience supporting both Oracle (Retail/EBS) and SAP S/4HANA systems. Required technical skills include deep ERP knowledge across relevant modules, integration experience (APIs, middleware), familiarity with incident management tools, and basic scripting capabilities for automation.
Experience Required
Minimum 5 year(s)
Global Manager – Customer Platform (Track & Analytics) at We One
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Product Management, Product Strategy, Agile Methodologies, Supply Chain Management, Logistics, Freight Forwarding, Data Analytics, Stakeholder Management, User Acceptance Testing, Release Management, Business Analysis, Roadmap Planning, Requirement Gathering, Change Management, Api Integration, Customer Experience
Specialization
Candidates must hold a Bachelor's degree in Business, Computer Science, or Supply Chain Management with 5-7 years of experience in product management or business analysis. A strong background in the logistics or freight forwarding industry, along with proficiency in agile methodologies and digital platform development, is required.
Experience Required
Minimum 5 year(s)
Customer Service Representative - Mandarin Speaking at Exinity
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Mandarin, Chinese, English, Customer Service, Communication, Soft Selling, Interpersonal Skills, Problem Solving, Attention To Detail, Crm Systems, Upselling, Cross Selling, Technical Support, Troubleshooting
Specialization
Candidates must be fluent in both Chinese and English (spoken and written) and possess strong communication, soft-selling, and interpersonal skills. Previous customer service experience and knowledge of financial markets are considered advantageous, as is familiarity with CRM systems and attention to detail.
Head of IT Delivery & Business Enablement - Corporate and Support at flydubai
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
It Management, Product Delivery, Project Delivery, Transformation Programs, Strategic Planning, Business Relationship Management, Leadership, Solution Architecture, Software Engineering, Vendor Management, Service Level Management, Business Continuity Planning, Innovation, Resource Management, Mentoring, Coaching
Specialization
Candidates must hold a Bachelor's degree in Computer Science or a related field, with a Master's or MBA preferred. A minimum of 10 years of experience in IT management and delivery, along with PMP and SAFe certifications, is required.
Experience Required
Minimum 10 year(s)
Specialist, Audit - Operations & Support Functions (Emiratized Role) at First Abu Dhabi Bank
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Internal Audit, Risk Assessment, Operations Audit, Financial Performance Monitoring, Regulatory Compliance, Data Analysis, Process Improvement, Stakeholder Management, Governance, Risk Management, Internal Control, Analytical Skills, Communication Skills, Banking Regulations, Audit Management Tools
Specialization
Requires a Bachelor's degree in Accounting, Finance, or an equivalent field. Candidates should have 2 to 4 years of relevant experience in an international bank or Big 4 firm, with strong knowledge of audit policies and risk management.
Experience Required
Minimum 2 year(s)
Customer Interaction Center Representative (UAE NATIONAL) at Mamas and papas altayer group
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Service Skills, Communication Skills
Specialization
Candidates must possess a High School Certificate and 1-2 years of relevant experience. Desirable attributes include customer service certification, exposure to a multicultural environment, a well-groomed appearance, and excellent communication skills.
Sr. Manager Customer Experience Retention & Optimization at Delivery Hero
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Experience Strategy, Data Analytics, Retention Strategy, Team Leadership, Sql, Performance Metrics, Stakeholder Management, Process Optimization, Business Case Development, A/B Testing, Cross Functional Collaboration, Strategic Planning, Data Driven Decision Making, Customer Journey Mapping, Project Management, Mentoring
Specialization
Candidates must possess a Bachelor's or Master's degree and at least 7 years of experience in customer experience, strategy, or data analytics. Strong leadership skills, proficiency in data analysis (SQL), and experience in fast-paced, high-growth environments are required.
Experience Required
Minimum 5 year(s)
Cluster Head - Digital Customer Journeys.Injaz - Digital - Corporate - Nitr at Mashreq Careers
, , United Arab Emirates - Full Time
Skills Needed
Advanced Analytics, Ai/Ml, Agile Methodology, Mlops, Devops, Stakeholder Management, Resource Optimization, Budget Management, Vendor Management, Squad Management, Governance, Strategic Planning
Specialization
The candidate must have extensive experience in managing complex AI/ML deliveries and leading cross-functional agile teams. Proficiency in MLOps, DevOps, and strategic stakeholder engagement is essential for this leadership role.
Experience Required
Minimum 10 year(s)