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Customer Support Vacancies Jobs in UAE

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Conformity Analyst - Food & Cosmetics Regulatory Support at SGS
Jebel Ali, Dubai, United Arab Emirates - Full Time
Skills Needed
Regulatory Standards, Compliance Management, Food Safety, Cosmetic Regulations, Microsoft Office, Attention To Detail, Product Safety Assessments, Compliance Documentation, Gmp, Iso, Communication Skills, Judgment, Statistical Analysis
Specialization
Candidates must possess a Bachelor's or Master's degree in a relevant scientific or engineering field and have 1-3 years of experience in food safety, cosmetic regulation, or quality assurance. Proficiency in regulatory knowledge for the Middle East, including GMP and ISO standards, is essential.
Customer Service Coordinator – Order Fulfillment at Sika AG
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Order Processing, Sap, Communication Skills, Interpersonal Skills, Negotiation Skills, Presentation Skills, Microsoft Office, Problem Solving, Quality Management, Environmental Health, Stock Management, Delivery Scheduling, Complaint Resolution, Time Management, Team Collaboration
Specialization
Candidates should have a graduate degree in Business Management or equivalent and possess excellent communication skills in English, with Arabic as an advantage. A minimum of 3 years of related experience is required, along with proficiency in Microsoft Office and SAP.
Experience Required
Minimum 2 year(s)
Customer Service Representative – Administrative at Skillerszone
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Administrative Coordination, Data Entry, Filing, Appointment Scheduling, Reporting, Communication, Professionalism, Discretion, Prioritization, Problem Solving, Cultural Awareness, Crm Systems, Microsoft Office, Google Workspace, Arabic
Specialization
Candidates must possess a high school diploma, with a Bachelor's degree preferred, and have basic experience in customer service or administrative support, ideally within the MENA region. Proficiency in common office tools and CRM systems is necessary, alongside basic spoken and written proficiency in both English and Arabic.
Omnichannel & Customer Experience (CX) Architect at BlackStone eIT
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Omnichannel Strategy, Customer Experience Design, Customer Journey Mapping, Crm Systems, Marketing Automation, Analytics Tools, Customer Engagement, Technology Evaluation, Framework Development, Performance Monitoring, Analytical Skills, Problem Solving, Organizational Skills, Communication, Stakeholder Engagement, Agile Methodologies
Specialization
Candidates must possess 8+ years of experience in customer experience design or omnichannel strategy, including proven experience with CRM systems like Salesforce or HubSpot. Strong analytical skills, understanding of customer journey mapping, and excellent communication abilities are essential.
Experience Required
Minimum 10 year(s)
Business Analyst – Planning and Support (UAE Nationals only) at Citi
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Analytical Abilities, Problem Solving, Attention To Detail, Business Operations, Sales Support, Operational Data Analysis, Kpi Monitoring, Controls Execution, Control Assessment, Process Improvement, Vendor Management, Stakeholder Engagement, Communication, Interpersonal Skills, Risk Exposure Reduction, Administrative Support
Specialization
Candidates must possess strong analytical and problem-solving capabilities, coupled with experience managing or working with outsourced vendors, including performance monitoring. Solid communication skills and the ability to manage multiple priorities independently in a dynamic environment are essential for this role.
Experience Required
Minimum 2 year(s)
Senior Analyst – Application Support (Oracle & SAP S/4HANA) at Chalhoub Group
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Oracle Retail, Oracle Ebs, Sap S/4hana, Finance, Supply Chain, Inventory Management, Procurement, Troubleshooting, Itil, Api, Middleware, Scripting, Sql, Stakeholder Management, Root Cause Analysis, Change Management
Specialization
Candidates must possess over 5 years of experience in enterprise application support within retail or distribution, with hands-on experience supporting both Oracle (Retail/EBS) and SAP S/4HANA systems. Required technical skills include deep ERP knowledge across relevant modules, integration experience (APIs, middleware), familiarity with incident management tools, and basic scripting capabilities for automation.
Experience Required
Minimum 5 year(s)
Customer Service Representative - Mandarin Speaking at Exinity
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Fluency In Chinese, Fluency In English, Customer Service, Communication Skills, Soft Selling Skills, Interpersonal Skills, Problem Solving Mindset, Attention To Detail, Multitasking, Crm Systems Familiarity, Technical Support, Upselling, Cross Selling, Complaint Handling, Fast Paced Environment, Cultural Diversity Awareness
Specialization
Candidates should be fluent in Chinese and English, with previous customer service experience preferred. Strong communication and interpersonal skills, along with the ability to work under pressure, are essential.
Customer Service Representative - Mandarin Speaking at Exinity
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Fluency In Chinese, Fluency In English, Customer Service, Communication Skills, Soft Selling Skills, Interpersonal Skills, Problem Solving Mindset, Attention To Detail, Multitasking, Technical Support, Crm Systems Familiarity, Upselling, Cross Selling, Fast Paced Environment, Complaint Handling, Record Keeping
Specialization
Candidates must be fluent in Chinese and English, with previous customer service experience preferred. Strong communication skills and the ability to work under pressure are essential.
Customer Service Representative - Mandarin Speaking at Exinity
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Mandarin, Chinese, English, Customer Service, Communication, Soft Selling, Interpersonal Skills, Problem Solving, Attention To Detail, Crm Systems, Upselling, Cross Selling, Technical Support, Troubleshooting
Specialization
Candidates must be fluent in both Chinese and English (spoken and written) and possess strong communication, soft-selling, and interpersonal skills. Previous customer service experience and knowledge of financial markets are considered advantageous, as is familiarity with CRM systems and attention to detail.
Customer Interaction Center Representative (UAE NATIONAL) at Mamas and papas altayer group
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Service Skills, Communication Skills
Specialization
Candidates must possess a High School Certificate and 1-2 years of relevant experience. Desirable attributes include customer service certification, exposure to a multicultural environment, a well-groomed appearance, and excellent communication skills.
AVP & Audit Manager, Operations & Support Functions (Emiratization) at First Abu Dhabi Bank Pjsc
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Data Analysis, Automation, Caats, Dashboard Design, Risk Indicators Monitoring, Control Testing, Data Analytics Technologies, Risk Management, Regulatory Compliance, Audit Universe, Risk Assessment, Audit Programs, Relationship Management, Credit Risk, Operational Resilience, Continuous Monitoring
Specialization
Candidates must have a minimum of 3 years of relevant experience, preferably with an International Bank or Big 4, and internal audit experience is strongly preferred. A Bachelor's degree in Finance is required, along with working knowledge of Corporate Relationship Management, Credit activities, and associated risks.
Experience Required
Minimum 2 year(s)
Senior Manager - Customer & Growth - Business Consulting - Dubai at EY
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Leadership, Team Management, Communication, Client Engagement, Analytical Thinking, Strategic Thinking, Customer Experience, Growth Strategy, Stakeholder Engagement, Facilitation, Market Analysis, Operational Models, Governance Frameworks, Revenue Optimization, Digital Transformation, Design Thinking, Agile Project Management
Specialization
Candidates must have a bachelor’s or master’s degree with a minimum of 8+ years of experience in customer experience strategy or growth strategy consulting. Proven expertise in designing customer journeys and leading stakeholder discussions is essential.
Experience Required
Minimum 10 year(s)
Specification Engineer - Critical Power Solutions (Prescription) - Customer at Eaton USA
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Specification Sales, Technical Consultation, Relationship Building, Sales Planning, Power Protection Technologies, Electrical Standards, Ups Technologies, Load Analysis, Battery Technologies, Power Quality Issues, Consultative Selling, Presentation Skills, Stakeholder Management, Project Lifecycle Understanding, Compliance Guidance, Value Engineering
Specialization
Candidates should have a Bachelor's or Master's Degree in Electrical/Electronics Engineering and at least 5 years of specification or technical sales experience. Strong networking skills with MEP and IT consultants are essential.
Experience Required
Minimum 5 year(s)
Senior Customer Success Manager- Learning Solutions- (12 month fixed term c at LinkedIn
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Success, Account Management, Consulting, Product Training, Enablement, Project Management, Change Management, Digital Learning Solutions, Data Analysis, Stakeholder Management, Interpersonal Skills, Time Management, Communication, Presentation
Specialization
Candidates need 5+ years of experience in Customer Success, Account Management, Consulting, Product Training, Project Management, or Change Management, along with experience in Digital Learning solutions. Business fluency in English is required, and business fluency in Arabic is highly preferred.
Experience Required
Minimum 5 year(s)
Global Analyst - Customer Implementation Analytics & Quality - Freight Forw at We One
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Data Analytics, Performance Management, Freight Forwarding, Implementation, Kpi Governance, Supply Chain, Cost Analysis, Project Management, Business Intelligence, Reporting, Power Bi, Process Optimization, Lean, Six Sigma, Change Management, Stakeholder Collaboration
Specialization
Candidates must possess a Master's degree in Logistics, Supply Chain Management, or a related field, along with proven experience in business implementation and continuous improvement within the logistics sector. Strong skills in data transformation, project management, air/ocean freight operations, and exceptional communication/leadership are essential.
Experience Required
Minimum 5 year(s)
Senior Specialist, Digital Transformation -BB Customer Service & Quality at Mashreq Careers
, , United Arab Emirates - Full Time
Skills Needed
Digital Transformation, Process Improvement, Automation, Ai Integration, Workflow Optimization, Customer Service, Risk Management, Stakeholder Engagement, Data Utilization, Uat, Service Automation, Training Programs, Business Requirements, Technology Assessment, Change Management, Performance Measurement
Specialization
The job requires experience in analyzing and optimizing processes, as well as familiarity with digital transformation technologies. Strong communication skills for stakeholder interaction and project management are also essential.
Experience Required
Minimum 5 year(s)
Conformity Analyst - Food & Cosmetics Regulatory Support at SGS
Jebel Ali, Dubai, United Arab Emirates -
Full Time

Start Date

Immediate

Expiry Date

02 Jun, 26

Salary

0.0

Posted On

04 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Regulatory Standards, Compliance Management, Food Safety, Cosmetic Regulations, Microsoft Office, Attention To Detail, Product Safety Assessments, Compliance Documentation, GMP, ISO, Communication Skills, Judgment, Statistical Analysis

Industry

Professional Services

Description
Company Description We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Job Description Primary requirements Strong understanding of regulatory standards (FDA, EFSA, SFDA, GCC, local municipality regulations) & other local regulatory standards. Knowledge of Gulf Cooperation Council (GCC) regulations, UAE Food Law, Cosmetics regulations, EU CosIng, SFDA (Saudi Food and Drug Authority) etc Proficient in Microsoft Office and compliance management software. Strong attention to detail and ability to manage compliance issues. Qualifications Profile / Professional Qualification Bachelor’s /Master’s degree in Food Science, Chemistry, Biology, Cosmetic Science, Chemical Engineering, Food technology Engineering or related field. Certifications in food safety or cosmetic regulations (optional but beneficial) Experience / Technical knowledge 1-3 years of experience in food safety, cosmetic regulation, or quality assurance. Experience with laboratory testing, product safety assessments, and compliance documentation. Strong understanding of GMP, ISO, and regulatory compliance in the Middle East. Excellent communication skills in English. Arabic would be an advantage Applies judgment and acts according to the SGS standards of ethics and integrity Additional Information Experience / Technical knowledge Decisive, Assertive, Results and Customer Oriented Focused on operational target compliance Familiar with management statistical analysis Good communication skills
Responsibilities
The primary responsibility involves applying a strong understanding of various regulatory standards, including FDA, EFSA, SFDA, and GCC regulations, to support food and cosmetics compliance. This includes managing compliance issues with strong attention to detail and acting according to company ethical standards.
Conformity Analyst - Food & Cosmetics Regulatory Support at SGS
Jebel Ali, Dubai, United Arab Emirates - Full Time
Skills Needed
Regulatory Standards, Compliance Management, Food Safety, Cosmetic Regulations, Microsoft Office, Attention To Detail, Product Safety Assessments, Compliance Documentation, Gmp, Iso, Communication Skills, Judgment, Statistical Analysis
Specialization
Candidates must possess a Bachelor's or Master's degree in a relevant scientific or engineering field and have 1-3 years of experience in food safety, cosmetic regulation, or quality assurance. Proficiency in regulatory knowledge for the Middle East, including GMP and ISO standards, is essential.
Customer Service Coordinator – Order Fulfillment at Sika AG
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Order Processing, Sap, Communication Skills, Interpersonal Skills, Negotiation Skills, Presentation Skills, Microsoft Office, Problem Solving, Quality Management, Environmental Health, Stock Management, Delivery Scheduling, Complaint Resolution, Time Management, Team Collaboration
Specialization
Candidates should have a graduate degree in Business Management or equivalent and possess excellent communication skills in English, with Arabic as an advantage. A minimum of 3 years of related experience is required, along with proficiency in Microsoft Office and SAP.
Experience Required
Minimum 2 year(s)
Customer Service Representative – Administrative at Skillerszone
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Administrative Coordination, Data Entry, Filing, Appointment Scheduling, Reporting, Communication, Professionalism, Discretion, Prioritization, Problem Solving, Cultural Awareness, Crm Systems, Microsoft Office, Google Workspace, Arabic
Specialization
Candidates must possess a high school diploma, with a Bachelor's degree preferred, and have basic experience in customer service or administrative support, ideally within the MENA region. Proficiency in common office tools and CRM systems is necessary, alongside basic spoken and written proficiency in both English and Arabic.
Omnichannel & Customer Experience (CX) Architect at BlackStone eIT
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Omnichannel Strategy, Customer Experience Design, Customer Journey Mapping, Crm Systems, Marketing Automation, Analytics Tools, Customer Engagement, Technology Evaluation, Framework Development, Performance Monitoring, Analytical Skills, Problem Solving, Organizational Skills, Communication, Stakeholder Engagement, Agile Methodologies
Specialization
Candidates must possess 8+ years of experience in customer experience design or omnichannel strategy, including proven experience with CRM systems like Salesforce or HubSpot. Strong analytical skills, understanding of customer journey mapping, and excellent communication abilities are essential.
Experience Required
Minimum 10 year(s)
Business Analyst – Planning and Support (UAE Nationals only) at Citi
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Analytical Abilities, Problem Solving, Attention To Detail, Business Operations, Sales Support, Operational Data Analysis, Kpi Monitoring, Controls Execution, Control Assessment, Process Improvement, Vendor Management, Stakeholder Engagement, Communication, Interpersonal Skills, Risk Exposure Reduction, Administrative Support
Specialization
Candidates must possess strong analytical and problem-solving capabilities, coupled with experience managing or working with outsourced vendors, including performance monitoring. Solid communication skills and the ability to manage multiple priorities independently in a dynamic environment are essential for this role.
Experience Required
Minimum 2 year(s)
Senior Analyst – Application Support (Oracle & SAP S/4HANA) at Chalhoub Group
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Oracle Retail, Oracle Ebs, Sap S/4hana, Finance, Supply Chain, Inventory Management, Procurement, Troubleshooting, Itil, Api, Middleware, Scripting, Sql, Stakeholder Management, Root Cause Analysis, Change Management
Specialization
Candidates must possess over 5 years of experience in enterprise application support within retail or distribution, with hands-on experience supporting both Oracle (Retail/EBS) and SAP S/4HANA systems. Required technical skills include deep ERP knowledge across relevant modules, integration experience (APIs, middleware), familiarity with incident management tools, and basic scripting capabilities for automation.
Experience Required
Minimum 5 year(s)
Customer Service Representative - Mandarin Speaking at Exinity
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Fluency In Chinese, Fluency In English, Customer Service, Communication Skills, Soft Selling Skills, Interpersonal Skills, Problem Solving Mindset, Attention To Detail, Multitasking, Crm Systems Familiarity, Technical Support, Upselling, Cross Selling, Complaint Handling, Fast Paced Environment, Cultural Diversity Awareness
Specialization
Candidates should be fluent in Chinese and English, with previous customer service experience preferred. Strong communication and interpersonal skills, along with the ability to work under pressure, are essential.
Customer Service Representative - Mandarin Speaking at Exinity
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Fluency In Chinese, Fluency In English, Customer Service, Communication Skills, Soft Selling Skills, Interpersonal Skills, Problem Solving Mindset, Attention To Detail, Multitasking, Technical Support, Crm Systems Familiarity, Upselling, Cross Selling, Fast Paced Environment, Complaint Handling, Record Keeping
Specialization
Candidates must be fluent in Chinese and English, with previous customer service experience preferred. Strong communication skills and the ability to work under pressure are essential.
Customer Service Representative - Mandarin Speaking at Exinity
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Mandarin, Chinese, English, Customer Service, Communication, Soft Selling, Interpersonal Skills, Problem Solving, Attention To Detail, Crm Systems, Upselling, Cross Selling, Technical Support, Troubleshooting
Specialization
Candidates must be fluent in both Chinese and English (spoken and written) and possess strong communication, soft-selling, and interpersonal skills. Previous customer service experience and knowledge of financial markets are considered advantageous, as is familiarity with CRM systems and attention to detail.
Customer Interaction Center Representative (UAE NATIONAL) at Mamas and papas altayer group
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Service Skills, Communication Skills
Specialization
Candidates must possess a High School Certificate and 1-2 years of relevant experience. Desirable attributes include customer service certification, exposure to a multicultural environment, a well-groomed appearance, and excellent communication skills.
AVP & Audit Manager, Operations & Support Functions (Emiratization) at First Abu Dhabi Bank Pjsc
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Data Analysis, Automation, Caats, Dashboard Design, Risk Indicators Monitoring, Control Testing, Data Analytics Technologies, Risk Management, Regulatory Compliance, Audit Universe, Risk Assessment, Audit Programs, Relationship Management, Credit Risk, Operational Resilience, Continuous Monitoring
Specialization
Candidates must have a minimum of 3 years of relevant experience, preferably with an International Bank or Big 4, and internal audit experience is strongly preferred. A Bachelor's degree in Finance is required, along with working knowledge of Corporate Relationship Management, Credit activities, and associated risks.
Experience Required
Minimum 2 year(s)
Senior Manager - Customer & Growth - Business Consulting - Dubai at EY
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Leadership, Team Management, Communication, Client Engagement, Analytical Thinking, Strategic Thinking, Customer Experience, Growth Strategy, Stakeholder Engagement, Facilitation, Market Analysis, Operational Models, Governance Frameworks, Revenue Optimization, Digital Transformation, Design Thinking, Agile Project Management
Specialization
Candidates must have a bachelor’s or master’s degree with a minimum of 8+ years of experience in customer experience strategy or growth strategy consulting. Proven expertise in designing customer journeys and leading stakeholder discussions is essential.
Experience Required
Minimum 10 year(s)
Specification Engineer - Critical Power Solutions (Prescription) - Customer at Eaton USA
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Specification Sales, Technical Consultation, Relationship Building, Sales Planning, Power Protection Technologies, Electrical Standards, Ups Technologies, Load Analysis, Battery Technologies, Power Quality Issues, Consultative Selling, Presentation Skills, Stakeholder Management, Project Lifecycle Understanding, Compliance Guidance, Value Engineering
Specialization
Candidates should have a Bachelor's or Master's Degree in Electrical/Electronics Engineering and at least 5 years of specification or technical sales experience. Strong networking skills with MEP and IT consultants are essential.
Experience Required
Minimum 5 year(s)
Senior Customer Success Manager- Learning Solutions- (12 month fixed term c at LinkedIn
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Success, Account Management, Consulting, Product Training, Enablement, Project Management, Change Management, Digital Learning Solutions, Data Analysis, Stakeholder Management, Interpersonal Skills, Time Management, Communication, Presentation
Specialization
Candidates need 5+ years of experience in Customer Success, Account Management, Consulting, Product Training, Project Management, or Change Management, along with experience in Digital Learning solutions. Business fluency in English is required, and business fluency in Arabic is highly preferred.
Experience Required
Minimum 5 year(s)
Global Analyst - Customer Implementation Analytics & Quality - Freight Forw at We One
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Data Analytics, Performance Management, Freight Forwarding, Implementation, Kpi Governance, Supply Chain, Cost Analysis, Project Management, Business Intelligence, Reporting, Power Bi, Process Optimization, Lean, Six Sigma, Change Management, Stakeholder Collaboration
Specialization
Candidates must possess a Master's degree in Logistics, Supply Chain Management, or a related field, along with proven experience in business implementation and continuous improvement within the logistics sector. Strong skills in data transformation, project management, air/ocean freight operations, and exceptional communication/leadership are essential.
Experience Required
Minimum 5 year(s)
Senior Specialist, Digital Transformation -BB Customer Service & Quality at Mashreq Careers
, , United Arab Emirates - Full Time
Skills Needed
Digital Transformation, Process Improvement, Automation, Ai Integration, Workflow Optimization, Customer Service, Risk Management, Stakeholder Engagement, Data Utilization, Uat, Service Automation, Training Programs, Business Requirements, Technology Assessment, Change Management, Performance Measurement
Specialization
The job requires experience in analyzing and optimizing processes, as well as familiarity with digital transformation technologies. Strong communication skills for stakeholder interaction and project management are also essential.
Experience Required
Minimum 5 year(s)