It is the responsibility of the manager to ensure that each member of the housekeeping team understands the organization’s cleaning procedure; especially new employees.
He/she is detailed to maintain housekeeping equipment in a good working state and to determine the minimum standards of clothing for members of staff.
The housekeeping manager’s role also entails motivating, training, and retraining of members of staff under him/her.
He/she is responsible for addressing complaints of members of staff on situations preventing or inhibiting their utmost performance.
His/her work description also involves recognizing areas that need to be cleaned, and assigning such areas to specific members of staff.
Housekeeping managers are detailed to ensure housekeeping supplies and equipment are always available when they are needed.
They are also responsible for taking inventory of housekeeping supplies.
They ensure adequate staffing in the light of the responsibility assigned to their departments, but are also expected to ensure that the payroll of members of staff in their department does not exceed budget
Housekeeping managers perform various functions in effectively managing people and resources to providing a satisfying housekeeping service.

The typical tasks, duties, and responsibilities housekeeping managers commonly perform in a hospitality setting like a hotel are highlighted below:

• Assign duties to members of staff
• Inspect the environment within the facility to ensure it meets the minimum best practice throughout the facility
• Stand-in for any member of staff that is unavailable to carry out their duties in order to prevent any unfilled gap
• Responsible for ensuring dirty laundries are timelessly and appropriately cleaned
• Order supplies for the housekeeping department
• Ensure efficient use of departmental resources

REQUIREMENTS – SKILLS, ABILITIES, AND KNOWLEDGE

• Passionate about a hygienic environment
• Mathematical skills needed in order to appropriately mix cleaning agents according to the prescription of the manufacturer
• The ability to take the initiative and lead others
• Knowledge of the process of sterilizing equipment
• Work experience as a housekeeping manager may be considered in lieu of appropriate certification
• The ability to communicate effectively both orally and in writing
• The ability to pay attention to details
• Good listening skill
• The ability to work as part of a team
• Punctuality to serve as an example to employees
• The ability to think critically over housekeeping issues and proffer cost-effective solutions
• Self-control is also a necessary characteristic of a prospective housekeeping manager to handle difficult people appropriately
  Experience in Long Term Care is a Must!

• Assign duties to members of staff
• Inspect the environment within the facility to ensure it meets the minimum best practice throughout the facility
• Stand-in for any member of staff that is unavailable to carry out their duties in order to prevent any unfilled gap
• Responsible for ensuring dirty laundries are timelessly and appropriately cleaned
• Order supplies for the housekeeping department
• Ensure efficient use of departmental resource