WHO WE ARE

At Papel Holdings, we’re not just another Fintech company. We’re on a mission to revolutionize the financial landscape. From innovative banking solutions to cutting-edge digital asset products, we’re transforming how people interact with money.
Our offices are strategically located in some of the world’s fastest-growing industry hubs: Dubai, Vienna, and Hong Kong.
Careers at Papel suit those who want to have an impact, who are comfortable getting uncomfortable, willing to take risks and win big. We are brave, laser-focused and have high aptitude, with a little playfulness for good measure. If you’re someone who thrives on high accountability, possesses a start-up spirit, and flair for industry-savvy solutions, you’ll fit right in.
If this resonates with you, you’ll have the opportunity to make a real impact and be part of something that’s changing how we interact with money and wealth.

POSITION OBJECTIVE

We are seeking a highly motivated and experienced Product Delivery Manager to oversee and own the end-to-end delivery of our product outcomes. This role is critical in ensuring seamless collaboration across teams, managing third-party relationships, and driving successful project execution. The candidate should be familiar with both Agile and Waterfall methodologies. The ideal candidate will have a strong delivery mindset, excellent stakeholder management skills, and the ability to lead in a framework agnostic delivery environment while maintaining a focus on management and reporting.

REQUIREMENTS

• Proven experience as a Product Delivery Manager, Project Manager, or similar role, preferably in the tech or digital product space.
• Strong understanding of Agile and Waterfall methodologies and experience in managing Agile product delivery processes.
• Exceptional organizational and project management skills with the ability to manage multiple priorities effectively.
• Excellent communication and interpersonal skills to work collaboratively with cross-functional teams and stakeholders.
• Analytical and problem-solving mindset, with a focus on data-driven decision-making.
• Experience with project management tools and software, such as Jira, Trello, or Asana.
• Ability to adapt to a fast-paced and dynamic work environment, demonstrating flexibility and resilience.
• A degree in Business, Project Management, or a related field is preferred.

End-to-End Delivery Ownership
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- Take full ownership for the successful delivery of product projects, from initiation through to completion.
- Monitor progress against plans, identify potential delivery bottlenecks, and implement corrective actions to stay on track.
- Align delivery goals with the company’s strategic objectives, ensuring alignment with broader business priorities.
Third-Party Relationship Management
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- Serve as the primary point of contact for third-party vendors enabling effective collaboration and problem-solving.
Agile Team Leadership
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- Support in the facilitation of team ceremonies such as sprint planning, daily stand-ups, retrospectives, and reviews, ensuring they are productive and goal oriented.
- Act as a mentor to team members, helping them understand and apply agile principles effectively.
- Support the team in removing impediments and resolving conflicts to maintain focus and momentum.
- Promote a culture of collaboration, ownership, and accountability within the team.
Stakeholder Management
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- Build and maintain strong relationship with internal stakeholders.
- Act as a bridge between technical teams and business stakeholders, ensuring clear communication and understanding of priorities.
- Facilitate alignment between stakeholder expectations and project realities, addressing any misalignments promptly.
- Work closely with the Product Manager, Product Owner and Engineering management to ensure alignment and consistency in processes and practices across the team.
Risk Management
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- Identify potential risks early in the project lifecycle, assessing their impact and likelihood.
- Develop and implement mitigation plans to address identified risks proactively.
- Conduct regular risk review meetings, ensuring risks are continuously monitored and managed throughout the project.
- Maintain a risk register and ensure transparency by communicating significant risks to relevant stakeholders.
Exco-Level Reporting
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- Prepare and deliver clear, concise, and data-driven reports to executive committees.
- Provide insights into project performance, including progress, risks, and opportunities, to enable informed decision-making.
- Ensure reports align with organizational objectives and showcase the project’s value to the business.
Continuous Improvement
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- Regularly review delivery processes to identify inefficiencies and areas for improvement.
- Implement lessons learned from previous projects to enhance future delivery practices.
- Foster a culture of innovation and adaptability within the team, encouraging the exploration of new tools and techniques.
- Monitor industry trends and best practices to ensure the team remains competitive and up to date.