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Executive at EXL Talent Acquisition Team
, , South Africa - Full Time
Skills Needed
Claims Management, Customer Service, Sla Compliance, Transaction Quality Control, Ms Office, International Voice Experience, Computer Navigation, Decision Making, Multi Tasking, Telephone Etiquette, Listening And Comprehension, Reasoning Skills, Result Orientation, Adaptability, Self Discipline, Business Concepts
Specialization
Requires 12-15 years of experience with proficiency in English and international voice experience. Candidates must possess strong computer skills, MS Office knowledge, and a high level of customer service focus.
Experience Required
Minimum 10 year(s)
Executive at EXL Talent Acquisition Team
Noida, Uttar Pradesh, India - Full Time
Skills Needed
Document Classification, Indexing, Data Integrity, Document Validation, Categorization, Quality Checks, Exception Handling
Specialization
Candidates should possess a Bachelor's degree or a Higher Education Diploma. The role requires 0 to 2 years of relevant experience in document processing or a similar field.
Executive at EXL Talent Acquisition Team
Cape Town, Western Cape, South Africa - Full Time
Skills Needed
Billing Transactions, Technical Support, Customer Service, Communication Skills, Telephone Etiquette, Computer Literacy, Ms Office, English Proficiency
Specialization
Candidates must have a Grade 12 certificate and at least 12 months of customer service experience, with 6+ months specifically in a call center. Proficiency in English and computer literacy, including MS Office and social media navigation, are required.
Executive at EXL Talent Acquisition Team
Pune, maharashtra, India - Full Time
Skills Needed
Customer Service, Medical Claims Review, Data Entry, Communication Skills, Transaction Processing, Sla Compliance
Specialization
Candidates should have 0 to 3 years of experience with strong communication skills. The role requires the ability to handle complex transaction processing and adhere to company policies and attendance schedules.
Executive at EXL Talent Acquisition Team
Pune, maharashtra, India - Full Time
Skills Needed
Claims Handling, Insurance Processing, Customer Service, Investigation, Compliance, Stakeholder Coordination
Specialization
Requires a graduate degree with 1 to 3 years of experience. Must be detail-oriented and customer-focused for a voice-based claims role.
Experience Required
Minimum 2 year(s)
Executive at EXL Talent Acquisition Team
, , India - Full Time
Skills Needed
Mrc Data Entry, Endorsement Processing, Premium Calculation, Insurance Life Cycle, Data Comprehension, Business Writing, Mi And Reporting, Lloyds Of London Market Knowledge
Specialization
Candidates must be graduates with at least 15 years of education and have 6 to 12 months of experience. Preferred qualifications include knowledge of the Lloyds of London Market and a strong understanding of the insurance life cycle.
Executive at EXL Talent Acquisition Team
, , India - Full Time
Skills Needed
Subrogation, Arbitration, Claim Intake, Damage Analysis, Critical Thinking, Problem Solving, Documentation, Computer Navigation, Typing, P&C Insurance
Specialization
Requires a bachelor's degree and 0 to 3 years of experience in Property and Casualty (P&C) insurance. Candidates must possess strong analytical skills and proficiency in computer navigation and documentation.
Executive at EXL Talent Acquisition Team
, , South Africa - Full Time
Skills Needed
Claims Management, Customer Service, English Proficiency, International Voice Experience, Ms Office, Computer Navigation, Decision Making, Time Management, Multi Tasking, Telephone Etiquette, Listening Skills, Reasoning Skills, Result Orientation, Adaptability, Self Discipline, Transaction Quality Control
Specialization
Requires 12-15 years of experience with proficiency in English and international voice operations. Candidates must possess strong computer skills, MS Office knowledge, and a high level of customer service etiquette.
Experience Required
Minimum 10 year(s)
Executive at KPMG Global Services
Gurgaon, haryana, India - Full Time
Skills Needed
Graphic Design, Video Generation, Powerpoint Design, Microsoft Office, Marketing Communications, Event Collateral, Social Media Design, Visual Communication, Brand Guidelines, Creative Design
Specialization
Candidates must hold a Bachelor of Fine Arts or a degree in graphic design and possess at least 5 years of experience in a global organization or creative agency. Proficiency in PowerPoint, video generation, and Microsoft Office is essential for this role.
Experience Required
Minimum 5 year(s)
Executive at EXL Talent Acquisition Team
Cape Town, Western Cape, South Africa - Full Time
Skills Needed
Billing Transactions, Technical Support, Customer Service, Communication Skills, Telephone Etiquette, Listening Abilities, Organizational Skills, Time Management, Patience, Computer Literacy, Ms Office, Social Media, Online Navigation, English Articulation, Service Delivery
Specialization
Candidates must possess a Grade 12 qualification and a minimum of 12 months of consecutive customer service experience, along with good articulation in English. Preferred qualifications include post-high school education and experience with soft skills and telecommunications.
Executive at EXL Talent Acquisition Team
Pune, maharashtra, India - Full Time
Skills Needed
Customer Service, Policy Queries, Claims Resolution, Inbound Phone Support, Document Sharing, Payment Disputes, Payment Queries, Transaction Creation, Process Improvement, Communication
Specialization
Candidates are required to have 1 to 3 years of experience along with good communication skills for this role. The position is classified as Customer Care Voice-Inbound, requiring 0-3 years of experience.
Executive at EXL Talent Acquisition Team
Gurugram, haryana, India - Full Time
Skills Needed
Gds, Refunds, Fares, Pricing, Travel Certification, Fare Types, Routing Types, Communication Skills, Travel Geographical Knowledge, Accuracy, Productivity, Query Resolution, Customer Relationship Management, Process Improvement, Flexibility
Specialization
Candidates must possess working knowledge of any Global Distribution System (GDS) and expertise in handling refunds, fares, and pricing, along with a required travel certification. The position also demands good communication skills, travel geographical knowledge, and a commitment to high accuracy and continuous learning.
Executive at EXL Talent Acquisition Team
Pune, maharashtra, India - Full Time
Skills Needed
Data Entry, Transaction Processing, Record Maintenance, Meeting Coordination, Office Administration, Reporting, Quality Compliance, Sla Adherence
Specialization
Candidates must hold a graduate degree and possess between 1 to 3 years of relevant experience. The role requires strict adherence to company policies, attendance schedules, and predefined quality parameters.
Executive at EXL Talent Acquisition Team
Pune, maharashtra, India - Full Time
Skills Needed
Data Entry, Transaction Processing, Record Maintenance, Meeting Coordination, Office Administration, Reporting, Quality Compliance, Sla Adherence
Specialization
Candidates must hold a graduate degree and possess 1 to 3 years of relevant experience. The role requires adherence to company policies, attendance schedules, and the ability to provide daily process reports.
Executive at EXL Talent Acquisition Team
Pune, maharashtra, India - Full Time
Skills Needed
Call Handling, Customer Inquiries, Problem Solving, Data Gathering, Communication Skills, Teamwork, Adaptability, Computer Navigation, Keyboarding Speed, Customer Service Focus
Specialization
Candidates must possess a university graduation or equivalent education including a three-year diploma, along with good computer navigation skills and phone handling proficiency. Essential soft skills include effective communication, problem-solving abilities, a strong customer service focus, and the capacity to work effectively in a team.
Executive at EXL Talent Acquisition Team
Kochi, kerala, India - Full Time
Skills Needed
Online Research, Client Request Interpretation, Logical Reasoning, Email Communication, Typing, Sql, Advanced Excel, Data Extraction, Data Analysis, Reporting, Pivot Tables, Data Visualization, Macros, Analytical Thinking
Specialization
Candidates must have a graduation degree and 0-2 years of experience. Proficiency in SQL, advanced Excel, and strong logical reasoning skills are required for this role.
Executive at KPMG Global Services
Bangalore, karnataka, India - Full Time
Skills Needed
Servicenow Implementation, Itsm, Hrsd, Csm, Grc, Secops, Itil Framework, Servicenow Scripting, Business Rules, Client Scripts, Flows, Agile Scrum, Technical Customization, Collaboration, It Service Management
Specialization
Requires a minimum of 2 years of hands-on experience specifically in ServiceNow implementation projects and knowledge of ITIL frameworks. A technical degree such as B-Tech, BCA, MCA, or MBA is required.
Experience Required
Minimum 2 year(s)
Executive at EXL Talent Acquisition Team
Bengaluru, karnataka, India - Full Time
Skills Needed
Communication Skills, Ms Excel, Ms Word, Ms Outlook, Sap, Servicenow, Successfactors, Human Resource Management, Attention To Detail, Employee Data Management, Recruitment, Onboarding, Payroll Administration, Benefits Administration, Documentation
Specialization
Requires a graduate degree with 0-1 years of experience and proficiency in MS Office. Knowledge of SAP, ServiceNow, and SuccessFactors is considered an added advantage.
Executive at EXL Talent Acquisition Team
Noida, Uttar Pradesh, India - Full Time
Skills Needed
Office Administration, Meeting Coordination, Correspondence Management, Record Maintenance, Data Entry, Back Office Operations
Specialization
Candidates must hold a graduate degree and possess between 0 to 3 years of relevant experience. The role requires proficiency in back office and mailroom operations.
Executive at iolchemicaP2
, Punjab, India - Full Time
Skills Needed
Hplc Analysis, Gc Analysis, Analytical Methods, Sops, Laboratory Incident Investigation, Deviation Management, Non Conformance Investigation, Oos Investigation, Oot Investigation, Qms Activities, Capa, Change Control, Glp Compliance, Data Integrity, Instrument Calibration, Instrument Maintenance
Specialization
Candidates must ensure strict compliance with Good Laboratory Practices (GLP), maintaining accurate laboratory records, logbooks, and analytical reports while ensuring proper instrument handling and calibration. The role necessitates technical proficiency in analytical techniques and adherence to quality procedures.
Experience Required
Minimum 2 year(s)
Executive at EXL Talent Acquisition Team
, , South Africa -
Full Time


Start Date

Immediate

Expiry Date

23 Aug, 26

Salary

0.0

Posted On

25 May, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Claims Management, Customer Service, SLA Compliance, Transaction Quality Control, MS Office, International Voice Experience, Computer Navigation, Decision Making, Multi-tasking, Telephone Etiquette, Listening and Comprehension, Reasoning Skills, Result Orientation, Adaptability, Self-discipline, Business Concepts

Industry

Business Consulting and Services

Description
In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence to company policies and procedures is paramount to ensure operational efficiency. You'll be responsible for managing both inbound and outbound calls, as well as other correspondence related to claims. Emphasizing customer satisfaction, building rapport, and facilitating effective communication are key aspects of this position, aiming for timely resolution of customer concerns. Additionally, you'll be expected to fulfill any other essential functions as directed by the supervisor. Join us in delivering excellence and maintaining high standards in claims management. EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com [http://www.exlservice.com/]. EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.
Responsibilities
Manage the full lifecycle of insurance claims while ensuring adherence to SLAs and company policies. Handle inbound and outbound correspondence to resolve customer concerns and minimize claim cost leakage.
Executive at EXL Talent Acquisition Team
, , South Africa - Full Time
Skills Needed
Claims Management, Customer Service, Sla Compliance, Transaction Quality Control, Ms Office, International Voice Experience, Computer Navigation, Decision Making, Multi Tasking, Telephone Etiquette, Listening And Comprehension, Reasoning Skills, Result Orientation, Adaptability, Self Discipline, Business Concepts
Specialization
Requires 12-15 years of experience with proficiency in English and international voice experience. Candidates must possess strong computer skills, MS Office knowledge, and a high level of customer service focus.
Experience Required
Minimum 10 year(s)
Executive at EXL Talent Acquisition Team
Noida, Uttar Pradesh, India - Full Time
Skills Needed
Document Classification, Indexing, Data Integrity, Document Validation, Categorization, Quality Checks, Exception Handling
Specialization
Candidates should possess a Bachelor's degree or a Higher Education Diploma. The role requires 0 to 2 years of relevant experience in document processing or a similar field.
Executive at EXL Talent Acquisition Team
Cape Town, Western Cape, South Africa - Full Time
Skills Needed
Billing Transactions, Technical Support, Customer Service, Communication Skills, Telephone Etiquette, Computer Literacy, Ms Office, English Proficiency
Specialization
Candidates must have a Grade 12 certificate and at least 12 months of customer service experience, with 6+ months specifically in a call center. Proficiency in English and computer literacy, including MS Office and social media navigation, are required.
Executive at EXL Talent Acquisition Team
Pune, maharashtra, India - Full Time
Skills Needed
Customer Service, Medical Claims Review, Data Entry, Communication Skills, Transaction Processing, Sla Compliance
Specialization
Candidates should have 0 to 3 years of experience with strong communication skills. The role requires the ability to handle complex transaction processing and adhere to company policies and attendance schedules.
Executive at EXL Talent Acquisition Team
Pune, maharashtra, India - Full Time
Skills Needed
Claims Handling, Insurance Processing, Customer Service, Investigation, Compliance, Stakeholder Coordination
Specialization
Requires a graduate degree with 1 to 3 years of experience. Must be detail-oriented and customer-focused for a voice-based claims role.
Experience Required
Minimum 2 year(s)
Executive at EXL Talent Acquisition Team
, , India - Full Time
Skills Needed
Mrc Data Entry, Endorsement Processing, Premium Calculation, Insurance Life Cycle, Data Comprehension, Business Writing, Mi And Reporting, Lloyds Of London Market Knowledge
Specialization
Candidates must be graduates with at least 15 years of education and have 6 to 12 months of experience. Preferred qualifications include knowledge of the Lloyds of London Market and a strong understanding of the insurance life cycle.
Executive at EXL Talent Acquisition Team
, , India - Full Time
Skills Needed
Subrogation, Arbitration, Claim Intake, Damage Analysis, Critical Thinking, Problem Solving, Documentation, Computer Navigation, Typing, P&C Insurance
Specialization
Requires a bachelor's degree and 0 to 3 years of experience in Property and Casualty (P&C) insurance. Candidates must possess strong analytical skills and proficiency in computer navigation and documentation.
Executive at EXL Talent Acquisition Team
, , South Africa - Full Time
Skills Needed
Claims Management, Customer Service, English Proficiency, International Voice Experience, Ms Office, Computer Navigation, Decision Making, Time Management, Multi Tasking, Telephone Etiquette, Listening Skills, Reasoning Skills, Result Orientation, Adaptability, Self Discipline, Transaction Quality Control
Specialization
Requires 12-15 years of experience with proficiency in English and international voice operations. Candidates must possess strong computer skills, MS Office knowledge, and a high level of customer service etiquette.
Experience Required
Minimum 10 year(s)
Executive at KPMG Global Services
Gurgaon, haryana, India - Full Time
Skills Needed
Graphic Design, Video Generation, Powerpoint Design, Microsoft Office, Marketing Communications, Event Collateral, Social Media Design, Visual Communication, Brand Guidelines, Creative Design
Specialization
Candidates must hold a Bachelor of Fine Arts or a degree in graphic design and possess at least 5 years of experience in a global organization or creative agency. Proficiency in PowerPoint, video generation, and Microsoft Office is essential for this role.
Experience Required
Minimum 5 year(s)
Executive at EXL Talent Acquisition Team
Cape Town, Western Cape, South Africa - Full Time
Skills Needed
Billing Transactions, Technical Support, Customer Service, Communication Skills, Telephone Etiquette, Listening Abilities, Organizational Skills, Time Management, Patience, Computer Literacy, Ms Office, Social Media, Online Navigation, English Articulation, Service Delivery
Specialization
Candidates must possess a Grade 12 qualification and a minimum of 12 months of consecutive customer service experience, along with good articulation in English. Preferred qualifications include post-high school education and experience with soft skills and telecommunications.
Executive at EXL Talent Acquisition Team
Pune, maharashtra, India - Full Time
Skills Needed
Customer Service, Policy Queries, Claims Resolution, Inbound Phone Support, Document Sharing, Payment Disputes, Payment Queries, Transaction Creation, Process Improvement, Communication
Specialization
Candidates are required to have 1 to 3 years of experience along with good communication skills for this role. The position is classified as Customer Care Voice-Inbound, requiring 0-3 years of experience.
Executive at EXL Talent Acquisition Team
Gurugram, haryana, India - Full Time
Skills Needed
Gds, Refunds, Fares, Pricing, Travel Certification, Fare Types, Routing Types, Communication Skills, Travel Geographical Knowledge, Accuracy, Productivity, Query Resolution, Customer Relationship Management, Process Improvement, Flexibility
Specialization
Candidates must possess working knowledge of any Global Distribution System (GDS) and expertise in handling refunds, fares, and pricing, along with a required travel certification. The position also demands good communication skills, travel geographical knowledge, and a commitment to high accuracy and continuous learning.
Executive at EXL Talent Acquisition Team
Pune, maharashtra, India - Full Time
Skills Needed
Data Entry, Transaction Processing, Record Maintenance, Meeting Coordination, Office Administration, Reporting, Quality Compliance, Sla Adherence
Specialization
Candidates must hold a graduate degree and possess between 1 to 3 years of relevant experience. The role requires strict adherence to company policies, attendance schedules, and predefined quality parameters.
Executive at EXL Talent Acquisition Team
Pune, maharashtra, India - Full Time
Skills Needed
Data Entry, Transaction Processing, Record Maintenance, Meeting Coordination, Office Administration, Reporting, Quality Compliance, Sla Adherence
Specialization
Candidates must hold a graduate degree and possess 1 to 3 years of relevant experience. The role requires adherence to company policies, attendance schedules, and the ability to provide daily process reports.
Executive at EXL Talent Acquisition Team
Pune, maharashtra, India - Full Time
Skills Needed
Call Handling, Customer Inquiries, Problem Solving, Data Gathering, Communication Skills, Teamwork, Adaptability, Computer Navigation, Keyboarding Speed, Customer Service Focus
Specialization
Candidates must possess a university graduation or equivalent education including a three-year diploma, along with good computer navigation skills and phone handling proficiency. Essential soft skills include effective communication, problem-solving abilities, a strong customer service focus, and the capacity to work effectively in a team.
Executive at EXL Talent Acquisition Team
Kochi, kerala, India - Full Time
Skills Needed
Online Research, Client Request Interpretation, Logical Reasoning, Email Communication, Typing, Sql, Advanced Excel, Data Extraction, Data Analysis, Reporting, Pivot Tables, Data Visualization, Macros, Analytical Thinking
Specialization
Candidates must have a graduation degree and 0-2 years of experience. Proficiency in SQL, advanced Excel, and strong logical reasoning skills are required for this role.
Executive at KPMG Global Services
Bangalore, karnataka, India - Full Time
Skills Needed
Servicenow Implementation, Itsm, Hrsd, Csm, Grc, Secops, Itil Framework, Servicenow Scripting, Business Rules, Client Scripts, Flows, Agile Scrum, Technical Customization, Collaboration, It Service Management
Specialization
Requires a minimum of 2 years of hands-on experience specifically in ServiceNow implementation projects and knowledge of ITIL frameworks. A technical degree such as B-Tech, BCA, MCA, or MBA is required.
Experience Required
Minimum 2 year(s)
Executive at EXL Talent Acquisition Team
Bengaluru, karnataka, India - Full Time
Skills Needed
Communication Skills, Ms Excel, Ms Word, Ms Outlook, Sap, Servicenow, Successfactors, Human Resource Management, Attention To Detail, Employee Data Management, Recruitment, Onboarding, Payroll Administration, Benefits Administration, Documentation
Specialization
Requires a graduate degree with 0-1 years of experience and proficiency in MS Office. Knowledge of SAP, ServiceNow, and SuccessFactors is considered an added advantage.
Executive at EXL Talent Acquisition Team
Noida, Uttar Pradesh, India - Full Time
Skills Needed
Office Administration, Meeting Coordination, Correspondence Management, Record Maintenance, Data Entry, Back Office Operations
Specialization
Candidates must hold a graduate degree and possess between 0 to 3 years of relevant experience. The role requires proficiency in back office and mailroom operations.
Executive at iolchemicaP2
, Punjab, India - Full Time
Skills Needed
Hplc Analysis, Gc Analysis, Analytical Methods, Sops, Laboratory Incident Investigation, Deviation Management, Non Conformance Investigation, Oos Investigation, Oot Investigation, Qms Activities, Capa, Change Control, Glp Compliance, Data Integrity, Instrument Calibration, Instrument Maintenance
Specialization
Candidates must ensure strict compliance with Good Laboratory Practices (GLP), maintaining accurate laboratory records, logbooks, and analytical reports while ensuring proper instrument handling and calibration. The role necessitates technical proficiency in analytical techniques and adherence to quality procedures.
Experience Required
Minimum 2 year(s)
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