Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description:
Accountabilities:

Program

• Facilitate intake for Clients by gathering required information, provide any requested information, and orient clients and to facility Emergency Housing guidelines and schedules, as well as all available services
• Conduct a full intake process using the HIFIS system and complete the VI-SPDAT needs assessment tool
• Provide oversite during all meals to ensure safety of all
• While on shift, you are the main point of contact for residents/clients and are responsible for their care, support, and safety
• Assist clients with system navigation and provide clients with encouragement and help connect them to supports that will help stabilize their housing
• Provide clients with referrals to variety of supports including resources, recreation, counselling, referrals, and advocacy services within their community
• Respond to immediate needs, provide supports, crisis intervention and conflict resolution
• Provide residential clients with their medication upon request and monitor as required
• Maintain surveillance of security monitors, make regular rounds throughout program areas, washroom and perimeter checks of building and communicate regularly with staff from other program areas
• Responsible for regular room checks; to ensure the safety of the residents and facility
• Provide on-going daily support, assistance, and encouragement to break the cycles of poverty and homelessness
• Ensuring weekly chore list is up to date and that residence are on a rotational chore schedule
• Records information in logbook in an accurate and legible manner.
• Ensures kitchen laundry, client towels and soiled linens is done nightly (night shift) which includes folding and putting away in cupboard
• Ensures bed linens laundry is done weekly (night shift) which includes folding and putting away in cupboard
• Serves and cleans up from evening snack (day shift)
• Maintains cleanliness of the shelter work area during assigned shifts according to Health & Safety standards
• Prepares shelter bed linens (night shift) weekly for in-house laundry
• Ensures bed linens (Day shift) are placed on beds in shelter dorm rooms
• Ensures security of client’s possessions left in our care (under lock and key)
• Ensures storage room is organized of client’s belongings and items are stored accordingly in large clear plastic bags when a client has been discharged
• Ensures all chairs are set down in the dining room before 7:00 am
• Ensures Bayside Mission entrances, sidewalks and alley ways are kept clear of snow by shoveling and applying salt as needed (night shift)
• Conduct exit interviews with clients and enter discharge information in client’s file
• To perform all other related duties as assigned by Shelter Supervisor and/or Director of Programs

Service Responsibilities

• Promote positive and supportive attitudes towards individuals who are experiencing homelessness
• Participate in and promote programs and activities that empower our clients to work towards their goals
• Develop effective working relationships and partnerships with community members, representatives of other departments, agencies, and co-workers

• Promote positive and supportive attitudes towards individuals who are experiencing homelessness
• Participate in and promote programs and activities that empower our clients to work towards their goals
• Develop effective working relationships and partnerships with community members, representatives of other departments, agencies, and co-worker