Hospitality Jobs, Openings, Vacancies in New Zealand

Front Office Agent at Accor

Queenstown, Otago, New Zealand - Full Time

Skills Needed
Customer Service, Reservations, Check In, Checkout, Concierge Services, Guest Accounts Management, Communication Skills, Sales Skills, Security Procedures, Problem Solving, Teamwork, Attention To Detail, Flexibility, Technology Knowledge, Local Knowledge, Time Management

Specialization
Previous front office experience in a five-star luxury environment is required. Knowledge of Opera or other booking systems and a valid manual driver's license are also necessary.

Experience Required
Minimum 2 year(s)

Club Attendant at Accor

Auckland, Auckland, New Zealand - Full Time

Skills Needed
Attention To Detail, Guest Service, Communication Skills, Team Collaboration, Time Management, Problem Solving, Professional Image, Knowledge Of Auckland Area, Training And Development, Security And Confidentiality, Opera Software Knowledge, Interpersonal Skills, Stress Management, Customer Relations, Hospitality Excellence, Luxury Experience

Specialization
Candidates should have a minimum of 3 years' experience in a similar role, preferably in a five-star environment. A full, clean valid manual driver's license is essential, along with effective communication skills and a professional image.

Experience Required
Minimum 5 year(s)

Server at Convive Brands

Raumanga, Northland Region, New Zealand - Full Time

Skills Needed
Customer Service, Pos Systems, Flexibility, Cross Training, Communication, Organization, Cleaning, Teamwork

Specialization
3 to 6 months of related restaurant experience or training is preferred. Ability to speak, read, and understand the primary language(s) of the work location is necessary.

Security Officer at Four Seasons Hotels Limited - Turkey

Halswell-Hornby-Riccarton Community, Canterbury, New Zealand - Full Time

Skills Needed
English Proficiency, Accident Documentation, Microsoft Office Suite, Observational Skills, Calm Response, Safety Awareness

Specialization
Candidates should have the ability to speak, read, and write English, with previous experience in accident documentation preferred. Strong observational skills and the ability to respond effectively in challenging situations are also important.

People and Culture Coordinator at Accor

Auckland, Auckland, New Zealand - Full Time

Skills Needed
Proactive, Detail Oriented, Organised, People Focused, Communication Skills, Problem Solving, Collaboration, Time Management, Attention To Detail, Interpersonal Skills

Specialization
Candidates should have a desire to grow within the People & Culture realm and possess previous HR experience in a support or administrative role. Strong interpersonal and organisational skills are essential, along with a proactive mindset and the ability to adapt quickly.

Executive Sous Chef at Minor International

Queenstown, Otago, New Zealand - Full Time

Skills Needed
Leadership, Culinary Procedures, Communication, Cooking Techniques, Teamwork, Food Safety, Menu Development, Stock Control, Cost Management, Training, Performance Management, Creativity, Flexibility, High Quality Food, Presentation

Specialization
Candidates should have 0-6 months of experience in a similar role and possess strong knowledge of cooking techniques. Excellent communication and leadership skills are essential.

Cluster Revenue Manager at Accor

Auckland, Auckland, New Zealand - Full Time

Skills Needed
Revenue Management, Data Analysis, Pricing Strategy, Forecasting, Stakeholder Management, Communication, Commercial Acumen, Hotel Distribution, Pms Platforms, Analytical Skills, Detail Focused, Proactive, Sales Collaboration, Marketing Alignment, Operational Leadership, Multi Brand Management

Specialization
A bachelor's degree in Hospitality, Business, or a related field is required, along with 3+ years of experience in Revenue Management. Strong analytical skills and proficiency in Revenue Management Systems are essential.

Experience Required
Minimum 2 year(s)

Sous Chef at Star Group

Lower Hutt, Wellington, New Zealand - Full Time

Skills Needed
Sous Chef, Kitchen Management, Cooking, Food Preparation, Team Leadership, Communication, Mentoring, Creativity, Quality Control, Cost Management, Ordering, Training, Pressure Handling, Organisation

Specialization
Candidates must have at least two years of experience as a Senior Chef de Partie or Sous Chef and an NCEA Level 4 qualification in cookery. Leadership experience or a strong desire to develop those skills is also required.

Experience Required
Minimum 2 year(s)

Assistant Director of Housekeeping at Four Seasons Hotels Limited - Turkey

Halswell-Hornby-Riccarton Community, Canterbury, New Zealand - Full Time

Skills Needed
Housekeeping Management, Team Leadership, Communication, Organizational Skills, Financial Acumen, Guest Service, Problem Solving, Attention To Detail, Training, Scheduling, Inventory Management, Safety Compliance, Operational Excellence, Performance Evaluation, Preventive Maintenance, Collaboration

Specialization
Candidates should have a college degree, preferably in Hotel Management, with a minimum of 2 years in Housekeeping Management roles and 5 years in the Housekeeping Department. Strong leadership, communication skills, and a commitment to Four Seasons standards are essential.

Experience Required
Minimum 5 year(s)

Handyperson at Minor International

Auckland, Auckland, New Zealand - Full Time

Skills Needed
Building Maintenance, Property Maintenance, Problem Solving, Time Management, Organizational Skills, Communication Skills, Interpersonal Skills, Service Commitment

Specialization
Successful applicants should have hands-on experience in building or property maintenance, with a preference for painting experience. Strong problem-solving skills, time management, and a commitment to high service standards are essential.

Guest Service Agent at Accor

Wellington, Wellington, New Zealand - Full Time

Skills Needed
Customer Service, Communication Skills, Attention To Detail, Multitasking, Problem Solving, Cashiering, Guest Relations, Team Support, Flexibility, Proactivity, Organizational Skills, Valet Parking, Loyalty Program Knowledge, Adaptability, Empathy, Professionalism

Specialization
A commitment to high customer service and excellent communication skills are essential. Previous experience in a hotel Front Office or similar role is advantageous.

Sous Chef at Accor

Queenstown, Otago, New Zealand - Full Time

Skills Needed
Culinary Skills, Food Safety, Haccp Compliance, Food Cost Management, Team Leadership, Communication Skills, Menu Development, Stock Control, Service Recovery, Collaboration, Creativity, Problem Solving, Training, Coaching, Presentation Skills, Guest Engagement

Specialization
Candidates should have previous experience in a senior kitchen role within a high-quality restaurant or hotel. Strong culinary skills, a sound understanding of food safety legislation, and the ability to manage food costs are essential.

Experience Required
Minimum 5 year(s)

Housekeeper / Cleaner at Minor International

Queenstown, Otago, New Zealand - Full Time

Skills Needed
Attention To Detail, Cleaning, Teamwork, Time Management, Communication, Physical Fitness, Proactive Attitude, Work Ethic

Specialization
Prior experience in housekeeping or cleaning roles is highly regarded. Candidates should have strong attention to detail, good physical fitness, and professional communication skills.

Housekeeper / Cleaner at Minor International

Auckland, Auckland, New Zealand - Full Time

Skills Needed
Attention To Detail, Cleaning, Teamwork, Time Management, Communication, Physical Fitness, Proactive Attitude, Work Ethic

Specialization
Prior experience in housekeeping or cleaning roles is highly regarded. Candidates should have strong attention to detail, good physical fitness, and the ability to work flexible hours.

Room Attendant at Accor

Wellington, Wellington, New Zealand - Full Time

Skills Needed
Attention To Detail, Cleaning, Customer Focused, Teamwork, Proactive, Positive Attitude, Respect For Privacy, Handling Belongings, Reporting Issues, Chemical Safety, Equipment Maintenance, Stock Management, Room Security

Specialization
Candidates should have housekeeping or cleaning experience, preferably in a hotel setting, and possess strong attention to detail. They must be friendly, customer-focused, and able to work a flexible schedule including weekends and public holidays.

Kitchen Steward at Accor

Auckland, Auckland, New Zealand - Full Time

Skills Needed
Attention To Detail, Communication Skills, Time Management, Hygiene Regulations, Team Development, Physical Fitness, Cleaning Skills, Sanitation Knowledge

Specialization
Candidates should have a minimum of 6 months experience in a similar role and be physically fit to handle kitchen equipment. Excellent communication skills and a willingness to work weekends and public holidays are also required.

Food & Beverage Supervisor at Accor

Wellington, Wellington, New Zealand - Full Time

Skills Needed
Food & Beverage Operations, Team Leadership, Guest Satisfaction, Inventory Management, Training And Development, Communication Skills, Problem Solving, Health And Safety Regulations, Food Handling Best Practices, Emotional Intelligence, Interpersonal Skills, Luxury Service Standards, Barista Experience

Specialization
Candidates should have a minimum of 3 years of experience in Food & Beverage with proven leadership skills. Strong interpersonal skills and the ability to problem solve in a fast-paced environment are essential.

Experience Required
Minimum 2 year(s)

Chef's of All Levels at HIND Management

Auckland, Auckland, New Zealand - Full Time

Skills Needed
Preparation And Cooking, Cleanliness And Organization, Training And Mentoring, Health And Safety Standards, Time Management, Communication Skills, Teamwork Skills, Food Safety Practices, Positive Attitude, Passion For Culinary Arts

Specialization
Candidates should have proven experience in a kitchen environment or a strong willingness to learn. They must possess strong communication and teamwork skills, along with flexible availability to work various shifts.

Chef de Partie at Minor International

Queenstown, Otago, New Zealand - Full Time

Skills Needed
Culinary Procedures, Cooking, Communication Skills, Team Collaboration, Menu Development, Stock Control, Food Presentation, Positive Attitude, Flexibility

Specialization
Candidates should have 0-6 months of experience in a similar role and a demonstrated understanding of culinary procedures. Good communication skills and a positive, proactive attitude towards cooking are essential.

Guest Service Agent at Accor

Queenstown, Otago, New Zealand - Full Time

Skills Needed
Customer Service, Hotel Reception, Organisational Skills, Communication Skills, Reservation Systems, Guest Focused Attitude

Specialization
Previous customer service or hotel reception experience is preferred. Candidates should have a friendly attitude and strong organisational and communication skills.

Front Office Agent at Accor

Queenstown, Otago, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

22 Jan, 26

Salary

28.53

Posted On

24 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Reservations, Check-in, Checkout, Concierge Services, Guest Accounts Management, Communication Skills, Sales Skills, Security Procedures, Problem Solving, Teamwork, Attention to Detail, Flexibility, Technology Knowledge, Local Knowledge, Time Management

Industry

Hospitality

Description

Company Description Ensure the highest level of customer service is provided at all times to all guests. Deliver emotional connection showcasing your passion and pride for the Sofitel brand, providing luxury service for guest reservations, check-in and departure, concierge and porterage services; maintain accurate guest accounts and provide accurate, attentive information. Job Description Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during reservations, check-in, checkout and throughout their stay. Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis. Maintain strict security procedures with credit and cash transactions, accounting procedures, issue of room keys and guest confidentiality in line with PCI and Privacy compliance. Handle all calls promptly and professionally, greeting all callers according to Accor policy and transfer all calls to relevant departments responding to requests quickly and efficiently. Qualifications Previous Front Office experience in a five star luxury environment. Knowledge of Opera or other booking system. Full, clean valid manual driver’s license. Have flexibility to meet hotel rostering needs with weekend and public holiday work. Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know. ________________________________________________________________________________________ Detailed Duties: Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during reservations, check-in, checkout and throughout their stay. Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis. Maintain strict security procedures with credit and cash transactions, accounting procedures, issue of room keys and guest confidentiality in line with PCI and Privacy compliance. Handle all calls promptly and professionally, greeting all callers according to Accor policy and transfer all calls to relevant departments responding to requests quickly and efficiently. Maintain communication channels between Hotel guests and all Hotel departments both verbally and in writing as required. Document accurately all internal and guest messages. Distribute according to specified Hotel procedure. Use every opportunity to promote hotel facilities and maximize sales through sound product knowledge and selling skills. Ensure every guest interaction is handled in line with the Sofitel values and service standards. Process and input group, FIT and corporate reservations following hotel reservations policy. Ensure all reservations and email enquiries are accurately actioned within the same working day. Take personal responsibility to ensure that all enquiries are addressed. Maintain a positive selling approach to maximise yield in both occupancy and rates. Assist with car / hotel doors and guest luggage. Ensure timely delivery of all guest luggage. Explain technology and features of guest rooms. Exercise care and responsibility when parking guest vehicles. Follow procedures set out in manual. All guest property in storage, long or short term, duly documented and cared for. Responding to all guest enquiries regarding local attractions, restaurants, and tours. Offering the best product or service to meet the guest’s individual requirements. Build and maintain strong and productive relationships with local tour operators, restaurants and service providers to ensure products offered to guests are of the highest quality and reputation. Be proactive in the services concierge offers; follow up all reservations, bookings and recommendations to ensure quality and guest satisfaction is at the optimal level. Regular liaison with Maintenance ensuring maintenance requests are completed quickly focusing on guest needs as a priority. Ensure relative guest/ambassador information is communicated through the agreed communication channels. Ensure the appearance of the guest services desk, foyer and forecourt is immaculately presented at all times. Liaise with all other hotel departments to build a strong working relationship. Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson. Perform all tasks to Sofitel Brand standards. Front Office Agents are rostered on a shift basis, the duties of which are variable and documented accordingly. It is the responsibility of the rostered Ambassador that these duties are carried out in a professional manner whilst at all times maintaining a high level of customer satisfaction. Ensure procedures are followed in regards to guest transportation, luggage collection and storage, and guest confidentiality. Co-ordinate guest transportation to and from the airport and ensure that accurate accounting procedures are followed in the charging of transfers. Front Office Agents will keep up to date with accurate, helpful information that will benefit Hotel Guests in respect of hotel and local facilities and attractions. Enroll guests for Accor Live Limitless reward program; calculate points after guest’s departure. Night cover when required. Any other reasonable request within your range of competence as required by your Supervisor or Hotel Management. Full Time, morning, day and evening shifts including weekend and public holiday. $28.53p/hr

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Responsibilities

Provide quality service to customers by responding to their requests promptly and efficiently. Maintain control of guest accounts and ensure accurate charges are posted in a timely manner.

Front Office Agent at Accor

Queenstown, Otago, New Zealand - Full Time

Specialization
Previous front office experience in a five-star luxury environment is required. Knowledge of Opera or other booking systems and a valid manual driver's license are also necessary.

Experience Required
Minimum 2 year(s)

Club Attendant at Accor

Auckland, Auckland, New Zealand - Full Time

Experience Required
Minimum 5 year(s)

Server at Convive Brands

Raumanga, Northland Region, New Zealand - Full Time

Skills Needed
Customer Service, Pos Systems, Flexibility, Cross Training, Communication, Organization, Cleaning, Teamwork

Specialization
3 to 6 months of related restaurant experience or training is preferred. Ability to speak, read, and understand the primary language(s) of the work location is necessary.

Security Officer at Four Seasons Hotels Limited - Turkey

Halswell-Hornby-Riccarton Community, Canterbury, New Zealand - Full Time

Skills Needed
English Proficiency, Accident Documentation, Microsoft Office Suite, Observational Skills, Calm Response, Safety Awareness

People and Culture Coordinator at Accor

Auckland, Auckland, New Zealand - Full Time

Skills Needed
Proactive, Detail Oriented, Organised, People Focused, Communication Skills, Problem Solving, Collaboration, Time Management, Attention To Detail, Interpersonal Skills

Executive Sous Chef at Minor International

Queenstown, Otago, New Zealand - Full Time

Specialization
Candidates should have 0-6 months of experience in a similar role and possess strong knowledge of cooking techniques. Excellent communication and leadership skills are essential.

Cluster Revenue Manager at Accor

Auckland, Auckland, New Zealand - Full Time

Experience Required
Minimum 2 year(s)

Sous Chef at Star Group

Lower Hutt, Wellington, New Zealand - Full Time

Experience Required
Minimum 2 year(s)

Assistant Director of Housekeeping at Four Seasons Hotels Limited - Turkey

Halswell-Hornby-Riccarton Community, Canterbury, New Zealand - Full Time

Experience Required
Minimum 5 year(s)

Handyperson at Minor International

Auckland, Auckland, New Zealand - Full Time

Skills Needed
Building Maintenance, Property Maintenance, Problem Solving, Time Management, Organizational Skills, Communication Skills, Interpersonal Skills, Service Commitment

Guest Service Agent at Accor

Wellington, Wellington, New Zealand - Full Time

Specialization
A commitment to high customer service and excellent communication skills are essential. Previous experience in a hotel Front Office or similar role is advantageous.

Sous Chef at Accor

Queenstown, Otago, New Zealand - Full Time

Experience Required
Minimum 5 year(s)

Housekeeper / Cleaner at Minor International

Queenstown, Otago, New Zealand - Full Time

Skills Needed
Attention To Detail, Cleaning, Teamwork, Time Management, Communication, Physical Fitness, Proactive Attitude, Work Ethic

Specialization
Prior experience in housekeeping or cleaning roles is highly regarded. Candidates should have strong attention to detail, good physical fitness, and professional communication skills.

Housekeeper / Cleaner at Minor International

Auckland, Auckland, New Zealand - Full Time

Skills Needed
Attention To Detail, Cleaning, Teamwork, Time Management, Communication, Physical Fitness, Proactive Attitude, Work Ethic

Specialization
Prior experience in housekeeping or cleaning roles is highly regarded. Candidates should have strong attention to detail, good physical fitness, and the ability to work flexible hours.

Room Attendant at Accor

Wellington, Wellington, New Zealand - Full Time

Kitchen Steward at Accor

Auckland, Auckland, New Zealand - Full Time

Skills Needed
Attention To Detail, Communication Skills, Time Management, Hygiene Regulations, Team Development, Physical Fitness, Cleaning Skills, Sanitation Knowledge

Food & Beverage Supervisor at Accor

Wellington, Wellington, New Zealand - Full Time

Experience Required
Minimum 2 year(s)

Chef's of All Levels at HIND Management

Auckland, Auckland, New Zealand - Full Time

Chef de Partie at Minor International

Queenstown, Otago, New Zealand - Full Time

Skills Needed
Culinary Procedures, Cooking, Communication Skills, Team Collaboration, Menu Development, Stock Control, Food Presentation, Positive Attitude, Flexibility

Guest Service Agent at Accor

Queenstown, Otago, New Zealand - Full Time

Skills Needed
Customer Service, Hotel Reception, Organisational Skills, Communication Skills, Reservation Systems, Guest Focused Attitude

Specialization
Previous customer service or hotel reception experience is preferred. Candidates should have a friendly attitude and strong organisational and communication skills.

Hospitality Jobs in New Zealand