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Assistant Training Manger - The Jeddah EDITION at Courtyard by Marriott Somerset KY
Jeddah, Makkah Region, Saudi Arabia - Full Time
Skills Needed
Training Programs, Customer Service, Leadership Skills, Needs Assessments, Program Development, Budget Management, Employee Development, Guest Satisfaction, Performance Improvement, Feedback, Adult Learning Principles, Service Excellence, Hospitality, Human Resources, Organizational Development, Training Methodology
Specialization
Candidates should have either a 2-year degree with 2 years of experience or a 4-year degree with certification as a trainer. Experience in human resources or a related field is preferred.
Front Office Agent - L'alberata at Sige Relais Chateaux
Erbusco, Lombardy, Italy - Full Time
Skills Needed
Customer Service, Check In, Check Out, Reservation Management, Problem Solving, Communication, Organizational Skills, Cash Management, Bilingual, Hospitality
Specialization
Candidates should have excellent knowledge of Italian and good knowledge of English and French, along with previous experience in 4*/5* hotels. Strong organizational, communication, customer orientation, and collaboration skills are essential.
Experience Required
Minimum 2 year(s)
Front Desk Agent-Full time-must be able to work all shifts at Hotel Management of New Orleans LLC
New Orleans, Louisiana, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Detail Oriented, Multi Tasking, Cash Handling, Problem Solving, Hospitality, Time Management, Team Coordination, Professional Demeanor, Flexibility, Organizational Skills, Room Management, Guest Relations, Emergency Procedures, Property Management Systems
Specialization
Candidates should have a minimum of 1 year of experience in a customer service or hospitality-related role. Strong communication skills and the ability to work in a fast-paced environment are essential.
Assistant Director of Sales at Courtyard by Marriott Somerset KY
Nikko-shi, Tochigi Prefecture, Japan - Full Time
Skills Needed
Sales Strategy, Customer Relationships, Revenue Management, Market Analysis, Customer Service, Team Leadership, Sales Planning, Promotions Development, Guest Feedback, Relationship Management, Collaboration, Event Management, Contract Negotiation, Hospitality, Problem Solving, Communication
Specialization
Candidates should have either a 2-year degree with 3 years of experience or a 4-year degree with 1 year of experience in sales and marketing. Relevant fields include Business Administration, Marketing, or Hotel and Restaurant Management.
Experience Required
Minimum 2 year(s)
Guest Service Ambassador - Royal Service (Operator) at Accor
Udaipur, Rajasthan, India - Full Time
Skills Needed
Guest Service, Hospitality, Telephone Etiquette, Communication Skills, Problem Solving, Organizational Skills, Attention To Detail, Multitasking, Flexibility, Computer Proficiency, Room Service Coordination, Vip Service Coordination, Empathy, Administrative Skills, Information Dissemination, Service Excellence
Specialization
Candidates should have previous experience in a guest service or hospitality role, preferably in a luxury hotel environment. Strong communication skills, problem-solving abilities, and flexibility to work various shifts are essential.
Commis de salle / Yoann Conte Collection at Sige Relais Chateaux
Veyrier-du-Lac, Auvergne-Rhone-Alpes, France - Full Time
Skills Needed
Teamwork, Customer Relations, Service Support, Attention To Detail, Ambition, Rigorousness, English Proficiency, Hospitality
Specialization
Candidates should be serious, diligent, and ambitious, with a desire to grow within the company. Strong teamwork skills and experience in customer relations are essential, along with proficiency in English.
Guest Experience Associates at SSA Group, LLC
Jacksonville, Florida, United States - Full Time
Skills Needed
Guest Service, Sales, Cash Handling, Teamwork, Communication, Flexibility, Goal Oriented, Sanitation, Customer Engagement, Problem Solving, Organizational Skills, Hospitality, Cultural Awareness, Safety Awareness, Inclusivity, Sustainability
Specialization
Candidates should be goal-oriented, flexible, and possess a desire to help the team succeed. Experience in cash handling and a guest service-oriented attitude are preferred.
Front Office Trainee at Radisson Hotel Group
Amsterdam, North Holland, Netherlands - Full Time
Skills Needed
Customer Service, Communication Skills, Flexibility, Problem Solving, Teamwork, Hospitality, Attention To Detail
Specialization
Candidates should be currently enrolled in a relevant MBO level 3 or 4 program and possess good communication skills, particularly in English. Flexibility to work mornings, evenings, weekends, and holidays is essential.
Apprentice Bartender/Model - Delilah at Wynn Resorts
Las Vegas, Nevada, United States - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Hospitality, Bartending, Food Knowledge, Beverage Knowledge, Organization, Cleanliness, Attention To Detail, Time Management, Professionalism, Multitasking, Problem Solving, Positive Attitude, Adaptability
Specialization
Candidates must be 21 years of age or above and have a minimum of 2 years previous work experience as an Apprentice Bartender or Bar Porter. They should possess excellent customer service skills and be able to work efficiently in a team environment.
Experience Required
Minimum 2 year(s)
Waiter/Waitress at The Social Hub
, , - Full Time
Skills Needed
Hospitality, Food Service, Communication, Interpersonal Skills, Multitasking, Teamwork, Guest Satisfaction, Attention To Detail
Specialization
1-2 years of experience in hospitality or restaurant service is required. Strong communication skills and a proactive attitude are essential for creating positive guest connections.
Reservations Trainee at Kempinski Hotels
Nairobi, Nairobi Area, Kenya - Full Time
Skills Needed
Hospitality, Hotel Management, Communication Skills, Professional Etiquette, Positive Attitude, Teamwork, Confidentiality, Time Management, Attention To Detail, Problem Solving, Multinational Environment, Grooming Skills, Learning Ability, Health & Safety Awareness, Filing System Management, Customer Service
Specialization
Candidates should have a degree or diploma in Hospitality/Hotel Management and be a Kenyan citizen. No prior work experience is required, but candidates should have completed relevant coursework.
プール・スタッフ（パート） Pool Staff (Part time) at IHG Career
, , Japan - Full Time
Skills Needed
Guest Service, Safety Procedures, Teamwork, Communication, Hospitality, Stock Management, Cleaning, Emergency Reporting, Positive Attitude, Attention To Detail
Specialization
Previous experience in hospitality or guest service is preferred, along with basic English communication skills. A positive attitude and focus on teamwork are essential.
Internship - Finance at Accor
Brussels, Brussels-Capital, Belgium - Full Time
Skills Needed
Accounting, Vat Return, Invoice Management, Bank Reconciliation, Project Management, Teamwork, Hospitality, Communication
Specialization
Looking for individuals who are passionate about hospitality and can positively impact interactions. Must be available for a minimum of 4 months, ideally 6 months.
Restaurant Guest Relations | Talent Day October 27th at Madeline Hotel and Residences Auberge Resorts Collection
Florence, Tuscany, Italy - Full Time
Skills Needed
Guest Relations, Hospitality, Communication, Interpersonal Skills, Service Excellence, Reservations, Coordination, Team Support, Operational Standards, Guest Satisfaction, Problem Solving, Attention To Detail, Flexibility, Professionalism, Fluency In English, Additional Languages
Specialization
Prior experience in hospitality, ideally within a high-end or luxury environment is required. Strong communication and interpersonal skills, along with flexibility to work evenings, weekends, and holidays, are essential.
Experience Required
Minimum 2 year(s)
Residence Guest Service Agent at Four Seasons Hotels Limited - Turkey
, , Bahrain - Full Time
Skills Needed
Communication Skills, Interpersonal Skills, Attention To Detail, Customer Service, Hospitality, Multi Tasking, Problem Solving, Physical Stamina, Time Management, Local Area Knowledge, Personal Presentation, Flexibility, Record Keeping, Safety Awareness, Teamwork, It Systems Proficiency
Specialization
Candidates should have at least 1 year of experience in bell or guest services within a hospitality environment. A high school education or equivalent experience is required, along with strong communication skills and the ability to lift heavy items.
Guest Service Agent at Drury Hotels
Columbia, Missouri, United States - Full Time
Skills Needed
Customer Service, Communication, Multitasking, Attention To Detail, Cash Handling, Problem Resolution, Food Preparation, Hospitality, Teamwork, Time Management
Specialization
Candidates should have a warm and friendly manner, with strong organizational and multitasking skills. Familiarity with cash handling and the ability to communicate effectively in English are also required.
Femme/Valet de Chambre – Yoann Conte Collection at Sige Relais Chateaux
Veyrier-du-Lac, Auvergne-Rhone-Alpes, France - Full Time
Skills Needed
Cleaning, Organization, Attention To Detail, Teamwork, Customer Relations, English Proficiency, Hospitality, Communication, Adaptability, Responsibility
Specialization
Candidates should be serious, diligent, and ambitious, with a desire to grow within the company. A good relationship with clients and a smile are essential attributes.
Barista (Part-Time), Scratch Market - Hilton Orlando at Hilton
Orlando, Florida, United States - Full Time
Skills Needed
Customer Service, Teamwork, Adaptability, Dependability, Quality, Productivity, Hospitality, Integrity, Leadership, Ownership
Specialization
The ideal candidate should have a minimum of 6 months of customer service experience and a friendly, outgoing approach. Previous barista experience is a plus, but not essential.
Royal Service (Operator) - Executive at Accor
Udaipur, Rajasthan, India - Full Time
Skills Needed
Guest Service, Telephone Etiquette, Communication Skills, Problem Solving, Organizational Skills, Attention To Detail, Multitasking, Flexibility, Computer Proficiency, Hospitality, Service Excellence, Room Service Coordination, Vip Service Coordination, Information Dissemination, Administrative Tasks, Empathy
Specialization
Candidates should have previous experience in a guest service or hospitality role, preferably in a luxury hotel environment. Strong communication skills, problem-solving abilities, and attention to detail are essential for this position.
AM Host/Hostess at Mina Group
New York, New York, United States - Full Time
Skills Needed
Guest Interaction, Hospitality, Customer Service, Teamwork, Communication, Food Knowledge, Wine Knowledge, Organization, Cleanliness, Professionalism, Attention To Detail, Problem Solving, Math Skills, Pos System, Phone Etiquette, Grooming, Feedback Responsiveness
Specialization
Candidates should have 1-2 years of fine dining experience and a strong dedication to learning in a fine dining environment. A high school education is required, along with excellent math skills and the ability to operate a POS system.
Assistant Training Manger - The Jeddah EDITION at Courtyard by Marriott Somerset KY
Jeddah, Makkah Region, Saudi Arabia -
Full Time

Start Date

Immediate

Expiry Date

24 Jan, 26

Salary

0.0

Posted On

26 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Training Programs, Customer Service, Leadership Skills, Needs Assessments, Program Development, Budget Management, Employee Development, Guest Satisfaction, Performance Improvement, Feedback, Adult Learning Principles, Service Excellence, Hospitality, Human Resources, Organizational Development, Training Methodology

Industry

Hospitality

Description
JOB SUMMARY Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer. OR • 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required. CORE WORK ACTIVITIES Administering Employee Training Programs • Promotes and informs employees about all training programs. • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. • Helps employees identify specific behaviors that will contribute to service excellence. • Ensures employees receive on-going training to understand guest expectations. • Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills. • Meets with training cadre on a regular basis to support training efforts. • Observes service behaviors of employees and provides feedback to individuals and/or managers. Evaluating Training Programs Effectiveness • Monitors enrollment and attendance at training classes. • Meets regularly with participants to assess progress and address concerns. • Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills. • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. • Measures transfer of learning from training courses to the operation. • Ensures adult learning principles are incorporated into training programs. Developing Training Program Plans and Budgets • Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision. • Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. • Makes any necessary adjustments to training methodology and/or re-trains as appropriate. • Aligns current training and development programs to effectively impact key business indicators. • Establishes guidelines so employees understand expectations and parameters. • Develops specific training to improve service performance. • Drives brand values and philosophy in all training and development activities. • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Managing Training Budgets • Participates in the development of the Training budget as required. • Manages budget in alignment with Human Resources and property financial goals. • Manages department controllable expenses to achieve or exceed budgeted goals. • Utilizes P-card if appropriate to control and monitor departmental expenditures. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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Responsibilities
The Assistant Training Manager is responsible for driving training and development activities linked to the organization's mission and vision. This includes conducting needs assessments, designing training programs, and measuring their effectiveness to ensure business results are achieved.
Assistant Training Manger - The Jeddah EDITION at Courtyard by Marriott Somerset KY
Jeddah, Makkah Region, Saudi Arabia - Full Time
Skills Needed
Training Programs, Customer Service, Leadership Skills, Needs Assessments, Program Development, Budget Management, Employee Development, Guest Satisfaction, Performance Improvement, Feedback, Adult Learning Principles, Service Excellence, Hospitality, Human Resources, Organizational Development, Training Methodology
Specialization
Candidates should have either a 2-year degree with 2 years of experience or a 4-year degree with certification as a trainer. Experience in human resources or a related field is preferred.
Front Office Agent - L'alberata at Sige Relais Chateaux
Erbusco, Lombardy, Italy - Full Time
Skills Needed
Customer Service, Check In, Check Out, Reservation Management, Problem Solving, Communication, Organizational Skills, Cash Management, Bilingual, Hospitality
Specialization
Candidates should have excellent knowledge of Italian and good knowledge of English and French, along with previous experience in 4*/5* hotels. Strong organizational, communication, customer orientation, and collaboration skills are essential.
Experience Required
Minimum 2 year(s)
Front Desk Agent-Full time-must be able to work all shifts at Hotel Management of New Orleans LLC
New Orleans, Louisiana, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Detail Oriented, Multi Tasking, Cash Handling, Problem Solving, Hospitality, Time Management, Team Coordination, Professional Demeanor, Flexibility, Organizational Skills, Room Management, Guest Relations, Emergency Procedures, Property Management Systems
Specialization
Candidates should have a minimum of 1 year of experience in a customer service or hospitality-related role. Strong communication skills and the ability to work in a fast-paced environment are essential.
Assistant Director of Sales at Courtyard by Marriott Somerset KY
Nikko-shi, Tochigi Prefecture, Japan - Full Time
Skills Needed
Sales Strategy, Customer Relationships, Revenue Management, Market Analysis, Customer Service, Team Leadership, Sales Planning, Promotions Development, Guest Feedback, Relationship Management, Collaboration, Event Management, Contract Negotiation, Hospitality, Problem Solving, Communication
Specialization
Candidates should have either a 2-year degree with 3 years of experience or a 4-year degree with 1 year of experience in sales and marketing. Relevant fields include Business Administration, Marketing, or Hotel and Restaurant Management.
Experience Required
Minimum 2 year(s)
Guest Service Ambassador - Royal Service (Operator) at Accor
Udaipur, Rajasthan, India - Full Time
Skills Needed
Guest Service, Hospitality, Telephone Etiquette, Communication Skills, Problem Solving, Organizational Skills, Attention To Detail, Multitasking, Flexibility, Computer Proficiency, Room Service Coordination, Vip Service Coordination, Empathy, Administrative Skills, Information Dissemination, Service Excellence
Specialization
Candidates should have previous experience in a guest service or hospitality role, preferably in a luxury hotel environment. Strong communication skills, problem-solving abilities, and flexibility to work various shifts are essential.
Commis de salle / Yoann Conte Collection at Sige Relais Chateaux
Veyrier-du-Lac, Auvergne-Rhone-Alpes, France - Full Time
Skills Needed
Teamwork, Customer Relations, Service Support, Attention To Detail, Ambition, Rigorousness, English Proficiency, Hospitality
Specialization
Candidates should be serious, diligent, and ambitious, with a desire to grow within the company. Strong teamwork skills and experience in customer relations are essential, along with proficiency in English.
Guest Experience Associates at SSA Group, LLC
Jacksonville, Florida, United States - Full Time
Skills Needed
Guest Service, Sales, Cash Handling, Teamwork, Communication, Flexibility, Goal Oriented, Sanitation, Customer Engagement, Problem Solving, Organizational Skills, Hospitality, Cultural Awareness, Safety Awareness, Inclusivity, Sustainability
Specialization
Candidates should be goal-oriented, flexible, and possess a desire to help the team succeed. Experience in cash handling and a guest service-oriented attitude are preferred.
Front Office Trainee at Radisson Hotel Group
Amsterdam, North Holland, Netherlands - Full Time
Skills Needed
Customer Service, Communication Skills, Flexibility, Problem Solving, Teamwork, Hospitality, Attention To Detail
Specialization
Candidates should be currently enrolled in a relevant MBO level 3 or 4 program and possess good communication skills, particularly in English. Flexibility to work mornings, evenings, weekends, and holidays is essential.
Apprentice Bartender/Model - Delilah at Wynn Resorts
Las Vegas, Nevada, United States - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Hospitality, Bartending, Food Knowledge, Beverage Knowledge, Organization, Cleanliness, Attention To Detail, Time Management, Professionalism, Multitasking, Problem Solving, Positive Attitude, Adaptability
Specialization
Candidates must be 21 years of age or above and have a minimum of 2 years previous work experience as an Apprentice Bartender or Bar Porter. They should possess excellent customer service skills and be able to work efficiently in a team environment.
Experience Required
Minimum 2 year(s)
Waiter/Waitress at The Social Hub
, , - Full Time
Skills Needed
Hospitality, Food Service, Communication, Interpersonal Skills, Multitasking, Teamwork, Guest Satisfaction, Attention To Detail
Specialization
1-2 years of experience in hospitality or restaurant service is required. Strong communication skills and a proactive attitude are essential for creating positive guest connections.
Reservations Trainee at Kempinski Hotels
Nairobi, Nairobi Area, Kenya - Full Time
Skills Needed
Hospitality, Hotel Management, Communication Skills, Professional Etiquette, Positive Attitude, Teamwork, Confidentiality, Time Management, Attention To Detail, Problem Solving, Multinational Environment, Grooming Skills, Learning Ability, Health & Safety Awareness, Filing System Management, Customer Service
Specialization
Candidates should have a degree or diploma in Hospitality/Hotel Management and be a Kenyan citizen. No prior work experience is required, but candidates should have completed relevant coursework.
プール・スタッフ（パート） Pool Staff (Part time) at IHG Career
, , Japan - Full Time
Skills Needed
Guest Service, Safety Procedures, Teamwork, Communication, Hospitality, Stock Management, Cleaning, Emergency Reporting, Positive Attitude, Attention To Detail
Specialization
Previous experience in hospitality or guest service is preferred, along with basic English communication skills. A positive attitude and focus on teamwork are essential.
Internship - Finance at Accor
Brussels, Brussels-Capital, Belgium - Full Time
Skills Needed
Accounting, Vat Return, Invoice Management, Bank Reconciliation, Project Management, Teamwork, Hospitality, Communication
Specialization
Looking for individuals who are passionate about hospitality and can positively impact interactions. Must be available for a minimum of 4 months, ideally 6 months.
Restaurant Guest Relations | Talent Day October 27th at Madeline Hotel and Residences Auberge Resorts Collection
Florence, Tuscany, Italy - Full Time
Skills Needed
Guest Relations, Hospitality, Communication, Interpersonal Skills, Service Excellence, Reservations, Coordination, Team Support, Operational Standards, Guest Satisfaction, Problem Solving, Attention To Detail, Flexibility, Professionalism, Fluency In English, Additional Languages
Specialization
Prior experience in hospitality, ideally within a high-end or luxury environment is required. Strong communication and interpersonal skills, along with flexibility to work evenings, weekends, and holidays, are essential.
Experience Required
Minimum 2 year(s)
Residence Guest Service Agent at Four Seasons Hotels Limited - Turkey
, , Bahrain - Full Time
Skills Needed
Communication Skills, Interpersonal Skills, Attention To Detail, Customer Service, Hospitality, Multi Tasking, Problem Solving, Physical Stamina, Time Management, Local Area Knowledge, Personal Presentation, Flexibility, Record Keeping, Safety Awareness, Teamwork, It Systems Proficiency
Specialization
Candidates should have at least 1 year of experience in bell or guest services within a hospitality environment. A high school education or equivalent experience is required, along with strong communication skills and the ability to lift heavy items.
Guest Service Agent at Drury Hotels
Columbia, Missouri, United States - Full Time
Skills Needed
Customer Service, Communication, Multitasking, Attention To Detail, Cash Handling, Problem Resolution, Food Preparation, Hospitality, Teamwork, Time Management
Specialization
Candidates should have a warm and friendly manner, with strong organizational and multitasking skills. Familiarity with cash handling and the ability to communicate effectively in English are also required.
Femme/Valet de Chambre – Yoann Conte Collection at Sige Relais Chateaux
Veyrier-du-Lac, Auvergne-Rhone-Alpes, France - Full Time
Skills Needed
Cleaning, Organization, Attention To Detail, Teamwork, Customer Relations, English Proficiency, Hospitality, Communication, Adaptability, Responsibility
Specialization
Candidates should be serious, diligent, and ambitious, with a desire to grow within the company. A good relationship with clients and a smile are essential attributes.
Barista (Part-Time), Scratch Market - Hilton Orlando at Hilton
Orlando, Florida, United States - Full Time
Skills Needed
Customer Service, Teamwork, Adaptability, Dependability, Quality, Productivity, Hospitality, Integrity, Leadership, Ownership
Specialization
The ideal candidate should have a minimum of 6 months of customer service experience and a friendly, outgoing approach. Previous barista experience is a plus, but not essential.
Royal Service (Operator) - Executive at Accor
Udaipur, Rajasthan, India - Full Time
Skills Needed
Guest Service, Telephone Etiquette, Communication Skills, Problem Solving, Organizational Skills, Attention To Detail, Multitasking, Flexibility, Computer Proficiency, Hospitality, Service Excellence, Room Service Coordination, Vip Service Coordination, Information Dissemination, Administrative Tasks, Empathy
Specialization
Candidates should have previous experience in a guest service or hospitality role, preferably in a luxury hotel environment. Strong communication skills, problem-solving abilities, and attention to detail are essential for this position.
AM Host/Hostess at Mina Group
New York, New York, United States - Full Time
Skills Needed
Guest Interaction, Hospitality, Customer Service, Teamwork, Communication, Food Knowledge, Wine Knowledge, Organization, Cleanliness, Professionalism, Attention To Detail, Problem Solving, Math Skills, Pos System, Phone Etiquette, Grooming, Feedback Responsiveness
Specialization
Candidates should have 1-2 years of fine dining experience and a strong dedication to learning in a fine dining environment. A high school education is required, along with excellent math skills and the ability to operate a POS system.