POSITION SUMMARY:

The Regional Sales Coordinator primary role is to perform general office duties and provide sales support to the Sales & Marketing team.
This role will support (4) select service hotels across different markets and requires strong organizational and multitasking skills.
Should assist in selling guest rooms, catering services and banquet facilities as directed by the Director of Sales. Also provide high-level administrative support by collecting and processing sensitive data, resolving guest issues and also perform clerical functions.

EXPERIENCE:

Two or more years of experience working in a Hotel Front Desk, Supervisor or Sales Coordinator role. Previous experience working in a similar role.
Marriott and/or Hilton experience preferred.
Good computer skills; proficient in the use of Microsoft Office (Word, Excel, PowerPoint) and Knowledge of Brand sales and marketing modules.
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Paid time off
• Vision insurance

Work Location: In perso

Answer telephone and respond to caller inquiries in a pleasant manner.
Answer client questions about property facilities/services.
Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Responsible for coordinating internally with the sales & marketing team.
Generating reports, preparing proposals, collections details, coordinating with clients & suppliers.
Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, banquet event orders, group resumes).
Gather materials and assemble information packages (e.g., brochures, promotional materials, sales demo kit, welcome kit, etc.).
Generate group and/or corporate leads through internet prospecting, networking, and telemarketing.
Assist sales team by managing schedules, filing important documents and communicating relevant information.
Arrange and coordinate meetings, events and any appointments.
Interaction with client in regard to leads, hotel needs and client travel.
Meets with clients in the absence of the Director of Sales or Sales Managers to effectively and professionally convey details of the sale to the client.
Perform hotel site tours with potential clients.
Monitor, screen, respond to and distribute incoming communications.
Compile weekly sales reports and submit to Director of Sales.
Utilizes efficient sales strategy for the maximization of hotel revenue.
Ensures all documents produced by the Sales Department (i.e., BEO’s, contracts, rooming lists, proposals) are completed accurately and on time.
Respond to complaints from customers and give after-sales support when requested.
Ensure the adequacy of sales-related equipment or material are available at all times.
Assist with group and meeting room bookings.
Other duties as assigned by Director of Sales or the management.