At JetBrains, code is our passion. Ever since we started, back in 2000, we have been striving to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers and businesses to grow, discover, and create.
We’re looking for an experienced Middle Social Media Manager with a strong technical background to lead both strategic and operational aspects of JetBrains’ presence on social platforms. In this role, you’ll serve as a central connector between creative, product marketing, and developer advocacy teams and our audience. Your mission is to ensure a steady stream of high-quality content, maintain strong engagement, monitor performance, and stay ahead of platform changes and social trends.

• Ensure a consistent and high-quality content pipeline from planning to publishing.
• Curate and schedule content provided by internal teams, such as the Creative Lab, Developer Advocates, and product teams.
• Manage the content calendar and coordinate publication priorities.
• Oversee paid promotions in partnership with the Digital Marketing team.
• Collect, analyze, and report on performance metrics and KPIs.
• Oversee access rights and manage tools and services related to social media operations (permissions, security, integrations, etc.).
• Create training materials and internal guidelines (including tone of voice, platform-specific best practices, etc.).
• Monitor industry trends, competitor activity, and algorithm updates across social platforms.
• Oversee moderation efforts and coordinate internal teams handling replies, Q&As, and mentions.
• Gather actionable insights from customer support data, search queries, engagement metrics, and community feedback.
• Collaborate closely with marketing, product, and technical stakeholders.