DESCRIPTION

Condominium Property Manager
FirstService Residential is owned by FirstService Corporation, a proudly Canadian company and one of Canada’s great business success stories.
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.
Experience exceptional service with a fulfilling career in property management with FirstService Residential.
Why choose Us
We have a comprehensive benefits program inclusive of a Health Spending Account, Workperks, and more! Most importantly, we are committed to empowering, developing and supporting all our associates.
Job Responsibilities
The Property Manager will perform functions ensure properties are maintained and operated in accordance with company objectives and facilitate solutions to problems between communities and internal support staff, guided by precedent and working within the limits of established policies.

Duties & Responsibilities

• Practice and adhere to FirstService Residential Global Service Standards
• Conduct business at all times with the highest standards of personal, professional and ethical conduct
• Provide management and leadership to properties within assigned region and book of business
• Collaborate with the Regional Director to develop goals and communicate established goals
• Ensure goals of the company and its clients are consistently met
• Manage the functions of a team in different properties while maintaining standards of excellence for processes, methods and personnel
• Manage the process improvement and quality control of property management functions to maximize productivity and ensure quality service is delivered
• Provide leadership and direction and assist in the investigation and resolution of any issues that arise
• Establish and maintain a positive relationship with Board of Directors, and internal departments
• Conduct site inspections regularly. Identify deficiencies and provide recommendations and action plans in order to improve the property
• Maintain harmonious employee/employer relations
• Maintain awareness of changes in rules, statutes or regulations and communicate changes to staff
• Direct training of staff when new procedures are required to comply with changes

Education & Experience

• Hold a General License in good standing
• RCM or other recognized property management designation
• An experienced Condominium Manager with a minimum of 5 years in the industry
• Bachelor’s Degree in Business or related field from an accredited college or university
• Working knowledge and experience in financial accounting in commercial real estate, financial reporting, and budgeting is necessary
• Experience in maintenance, construction, engineering and all facets of property operation and building management is an asset

Knowledge, Skills & Proficiencies

• Knowledge of and the application of Condominium Act in community operations
• Excellent organization, motivation, leadership, management, interpersonal and customer service skills
• Critical thinking, complex problem solving, judgment and decision making ability
• Ability to read, analyze and interpret technical procedures, leases and/or regulations
• Knowledge of mechanical operations of a building and equipment preferred
• Strong PC application skills with MS Word, Excel and Outlook
• Must be available for emergency on call and after hours service and evening meeting commitments

Travel
Travel to head office is required.
Disclaimer
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

• Practice and adhere to FirstService Residential Global Service Standards
• Conduct business at all times with the highest standards of personal, professional and ethical conduct
• Provide management and leadership to properties within assigned region and book of business
• Collaborate with the Regional Director to develop goals and communicate established goals
• Ensure goals of the company and its clients are consistently met
• Manage the functions of a team in different properties while maintaining standards of excellence for processes, methods and personnel
• Manage the process improvement and quality control of property management functions to maximize productivity and ensure quality service is delivered
• Provide leadership and direction and assist in the investigation and resolution of any issues that arise
• Establish and maintain a positive relationship with Board of Directors, and internal departments
• Conduct site inspections regularly. Identify deficiencies and provide recommendations and action plans in order to improve the property
• Maintain harmonious employee/employer relations
• Maintain awareness of changes in rules, statutes or regulations and communicate changes to staff
• Direct training of staff when new procedures are required to comply with change