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Information Technology Jobs in Canada

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Sr Service Desk Technician-Bilingual English & French at Lyra Technology Group
, , Canada - Full Time
Skills Needed
Bilingual, Microsoft 365 Setup, Azure Setup, Connectwise Psa, Auvik, Logicmonitor, Automate, Huntress, Barracuda, Axcient, Scalepad, Itglue, Brightgauge, Cipp, Fortinet Firewalls, Cisco Meraki
Specialization
Candidates must be bilingual in English and French and proficient with various technologies including Microsoft 365 and Azure. An understanding of ITIL best practices is also required.
Experience Required
Minimum 2 year(s)
IT Support Specialist at ELYON Technology Corp
Montréal, QC H3A 1L2, Canada - Full Time
Skills Needed
Wifi, Servers, Workflow Management Systems, Heavy Equipment, Enterprise Management Tools, Critical Thinking, It, Switches, Confluence
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Sr Service Desk Technician-Bilingual English & French at Lyra Technology Group
Remote, British Columbia, Canada - Full Time
Skills Needed
Technology Solutions, Business Software, Business Value, Strategic Selling, Itil
Qualification
Graduate
Instructor For Personal Support Workers Diploma Program at North American College Of Information Technology
Toronto, ON M4Y 2B7, Canada - Full Time
Skills Needed
Long Term Care, Excel, Nurses, Chronic Care, Communication Skills, Availability, Site Supervision, Information Systems
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Instructor for Data Sciences Diploma at North American College Of Information Technology
Toronto, ON M4Y 2B7, Canada - Full Time
Skills Needed
Teaching, Interpersonal Skills, Working Experience, Learning
Qualification
Diploma
Experience Required
Minimum 5 year(s)
Inside Sales Representative at Astrix Technology Group
Mississauga, ON, Canada - Full Time
Skills Needed
Client Services, Microsoft Office, Customer Service, Salesforce
Qualification
Graduate
Bilingual (English/French) Community Resource Navigator -Service Navigator at Findhelp Information Services
Moncton, NB, Canada - Full Time
Skills Needed
English, Health, Mental Health, Communication Skills, Decision Making, French, Diplomacy, Teamwork, Harm Reduction, Clarity, Writing, Government, Risk Assessment, Collaboration, Disabilities, Suicide Prevention, Computer Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Bilingual French/English Community Resource Navigator (Service Navigator) at Findhelp Information Services
Toronto, ON, Canada - Full Time
Skills Needed
French, Collaboration, Diplomacy, Communication Skills, Decision Making, Writing, English, Government, De Escalation, Risk Assessment, Health, Suicide Prevention, Disabilities, Teamwork, Computer Skills, Mental Health, Clarity, Harm Reduction
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Operations Manager at Opalshine Technology Ltd
Burnaby, BC V5J 5H8, Canada - Full Time
Skills Needed
Life Insurance, Vision Care, Dental Industry, Communication Skills, Management Skills, Flexible Schedule, Teamwork, Dental Care
Qualification
Graduate
Chief Engineering Officer, Aerospace and Defence Manufacturing ($195,000+/y at WOLF Advanced Technology
British Columbia, British Columbia, Canada - Full Time
Skills Needed
Professional Development, Conferences, Training, Team Culture, Cad, Profit Sharing
Qualification
Graduate
Chief Engineering Officer, Aerospace and Defence Manufacturing ($195,000+/y at WOLF Advanced Technology
Manitoba, Manitoba, Canada - Full Time
Skills Needed
Professional Development, Conferences, Training, Team Culture, Cad, Profit Sharing
Qualification
Graduate
Chief Engineering Officer, Aerospace and Defence Manufacturing ($195,000+/y at WOLF Advanced Technology
Saskatchewan, Saskatchewan, Canada - Full Time
Skills Needed
Professional Development, Conferences, Training, Team Culture, Cad, Profit Sharing
Qualification
Graduate
Engineer, Quality Engineering ($75,000+/yr) at WOLF Advanced Technology
Manitoba, Manitoba, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Engineer, Quality Engineering ($75,000+/yr) at WOLF Advanced Technology
Alberta, Alberta, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Chief Engineering Officer, Aerospace and Defence Manufacturing ($195,000+/y at WOLF Advanced Technology
Ontario, Ontario, Canada - Full Time
Skills Needed
Professional Development, Conferences, Training, Team Culture, Cad, Profit Sharing
Qualification
Graduate
Chief Engineering Officer, Aerospace and Defence Manufacturing ($195,000+/y at WOLF Advanced Technology
Vancouver, BC, Canada - Full Time
Skills Needed
Professional Development, Conferences, Training, Team Culture, Cad, Profit Sharing
Qualification
Graduate
Assistant Manager - Sales & Marketing at Opalshine Technology Ltd
Burnaby, BC V5J 5H8, Canada - Full Time
Skills Needed
Digital Marketing, Event Planning, Trade Shows, Dental Care, Flexible Schedule, Healthcare Industry
Specialization
Marketing business or related field
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Engineer, Quality Engineering ($75,000+/yr) at WOLF Advanced Technology
Vancouver, BC, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Engineer, Quality Engineering ($75,000+/yr) at WOLF Advanced Technology
Toronto, ON, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Engineer, Quality Engineering ($75,000+/yr) at WOLF Advanced Technology
Ottawa, ON, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Sr Service Desk Technician-Bilingual English & French at Lyra Technology Group
, , Canada -
Full Time

Start Date

Immediate

Expiry Date

14 Feb, 26

Salary

72000.0

Posted On

16 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Bilingual, Microsoft 365 Setup, Azure Setup, ConnectWise PSA, Auvik, LogicMonitor, Automate, Huntress, Barracuda, Axcient, Scalepad, ITGlue, BrightGauge, CIPP, Fortinet Firewalls, Cisco Meraki

Industry

IT Services and IT Consulting

Description
A bit about Lyra… Lyra Technology Group is a family of industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term. Senior Service Desk Technician (Bilingual English & French), Lyra Technology Group Lyra Technology Group is looking for a full-time Senior Service Desk Technician (to join the team at one of our operating companies, Outsource IT Computing. The Senior Service Desk Technician will provide technical support, troubleshooting issues, execute projects, and maintain IT systems for our clients. This role requires excellent problem-solving skills, strong communication, and the ability to work independently after training. The candidate must also be comfortable speaking with clients and professionally representing the company. A bit about Outsource IT Computing… Established in 2001, Outsource IT has been providing complete solutions and support to clients across the GTA and North America. With their centralized Network Operations Centre and Help Desk, they are able to proactively monitor infrastructure and assist users anywhere. All this coupled with their strong technical skill, attention to detail, top-notch client support, and IT enablement solutions results in an exceptional client experience. Your work as the Senior Service Desk Technician includes several components: • Provide remote support for client systems, including desktops, servers, and cloud environments. • Configure, maintain, and monitor client networks, workstations, and software applications. • Manage service and project tickets, prioritizing issues based on impact and urgency. • Implement security best practices, including patching, updates, and monitoring. • Assist with onboarding new clients and deploying IT solutions. • Document troubleshooting steps, resolutions, and system configurations. • Communicate effectively with clients to ensure a high level of customer satisfaction. • Escalate complex issues to senior engineers when necessary. • Assist the leadership team with installing and testing new technologies. Our ideal Senior Service Desk Technician has the following qualifications: • Must be bilingual ( English and French speaking). • Proficient with the following technologies: o Microsoft 365 Setup and Administration o Azure Setup and Administration o ConnectWise PSA (Ticketing System) o Auvik and LogicMonitor (Network Monitoring) o Automate (RMM Agent) o Huntress and Barracuda (SOC Solution Vendors) o Axcient and Barracuda (Backup Solution Vendors) o Scalepad / Lifecycle Insights / vCIO (Project planning tool) o ITGlue (IT Documentation Solution) o BrightGauge (Reporting System) o CIPP (Manages Microsoft 365 tasks) o Fortinet Firewalls (Cisco Meraki experience is also highly valued) o Backup Rada • Understanding of ITIL best practices with standard business software. The targeted base compensation for this role is $67,000-72,000 CAD per year. If you're motivated by meaningful client relationships, strategic selling, and a dynamic work environment—we want to hear from you. Apply today to join the OITC team and help deliver technology solutions that drive real business value!
Responsibilities
The Senior Service Desk Technician will provide technical support, troubleshoot issues, execute projects, and maintain IT systems for clients. Responsibilities include providing remote support, managing service tickets, implementing security best practices, and assisting with onboarding new clients.
Sr Service Desk Technician-Bilingual English & French at Lyra Technology Group
, , Canada - Full Time
Skills Needed
Bilingual, Microsoft 365 Setup, Azure Setup, Connectwise Psa, Auvik, Logicmonitor, Automate, Huntress, Barracuda, Axcient, Scalepad, Itglue, Brightgauge, Cipp, Fortinet Firewalls, Cisco Meraki
Specialization
Candidates must be bilingual in English and French and proficient with various technologies including Microsoft 365 and Azure. An understanding of ITIL best practices is also required.
Experience Required
Minimum 2 year(s)
IT Support Specialist at ELYON Technology Corp
Montréal, QC H3A 1L2, Canada - Full Time
Skills Needed
Wifi, Servers, Workflow Management Systems, Heavy Equipment, Enterprise Management Tools, Critical Thinking, It, Switches, Confluence
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Sr Service Desk Technician-Bilingual English & French at Lyra Technology Group
Remote, British Columbia, Canada - Full Time
Skills Needed
Technology Solutions, Business Software, Business Value, Strategic Selling, Itil
Qualification
Graduate
Instructor For Personal Support Workers Diploma Program at North American College Of Information Technology
Toronto, ON M4Y 2B7, Canada - Full Time
Skills Needed
Long Term Care, Excel, Nurses, Chronic Care, Communication Skills, Availability, Site Supervision, Information Systems
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Instructor for Data Sciences Diploma at North American College Of Information Technology
Toronto, ON M4Y 2B7, Canada - Full Time
Skills Needed
Teaching, Interpersonal Skills, Working Experience, Learning
Qualification
Diploma
Experience Required
Minimum 5 year(s)
Inside Sales Representative at Astrix Technology Group
Mississauga, ON, Canada - Full Time
Skills Needed
Client Services, Microsoft Office, Customer Service, Salesforce
Qualification
Graduate
Bilingual (English/French) Community Resource Navigator -Service Navigator at Findhelp Information Services
Moncton, NB, Canada - Full Time
Skills Needed
English, Health, Mental Health, Communication Skills, Decision Making, French, Diplomacy, Teamwork, Harm Reduction, Clarity, Writing, Government, Risk Assessment, Collaboration, Disabilities, Suicide Prevention, Computer Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Bilingual French/English Community Resource Navigator (Service Navigator) at Findhelp Information Services
Toronto, ON, Canada - Full Time
Skills Needed
French, Collaboration, Diplomacy, Communication Skills, Decision Making, Writing, English, Government, De Escalation, Risk Assessment, Health, Suicide Prevention, Disabilities, Teamwork, Computer Skills, Mental Health, Clarity, Harm Reduction
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Operations Manager at Opalshine Technology Ltd
Burnaby, BC V5J 5H8, Canada - Full Time
Skills Needed
Life Insurance, Vision Care, Dental Industry, Communication Skills, Management Skills, Flexible Schedule, Teamwork, Dental Care
Qualification
Graduate
Chief Engineering Officer, Aerospace and Defence Manufacturing ($195,000+/y at WOLF Advanced Technology
British Columbia, British Columbia, Canada - Full Time
Skills Needed
Professional Development, Conferences, Training, Team Culture, Cad, Profit Sharing
Qualification
Graduate
Chief Engineering Officer, Aerospace and Defence Manufacturing ($195,000+/y at WOLF Advanced Technology
Manitoba, Manitoba, Canada - Full Time
Skills Needed
Professional Development, Conferences, Training, Team Culture, Cad, Profit Sharing
Qualification
Graduate
Chief Engineering Officer, Aerospace and Defence Manufacturing ($195,000+/y at WOLF Advanced Technology
Saskatchewan, Saskatchewan, Canada - Full Time
Skills Needed
Professional Development, Conferences, Training, Team Culture, Cad, Profit Sharing
Qualification
Graduate
Engineer, Quality Engineering ($75,000+/yr) at WOLF Advanced Technology
Manitoba, Manitoba, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Engineer, Quality Engineering ($75,000+/yr) at WOLF Advanced Technology
Alberta, Alberta, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Chief Engineering Officer, Aerospace and Defence Manufacturing ($195,000+/y at WOLF Advanced Technology
Ontario, Ontario, Canada - Full Time
Skills Needed
Professional Development, Conferences, Training, Team Culture, Cad, Profit Sharing
Qualification
Graduate
Chief Engineering Officer, Aerospace and Defence Manufacturing ($195,000+/y at WOLF Advanced Technology
Vancouver, BC, Canada - Full Time
Skills Needed
Professional Development, Conferences, Training, Team Culture, Cad, Profit Sharing
Qualification
Graduate
Assistant Manager - Sales & Marketing at Opalshine Technology Ltd
Burnaby, BC V5J 5H8, Canada - Full Time
Skills Needed
Digital Marketing, Event Planning, Trade Shows, Dental Care, Flexible Schedule, Healthcare Industry
Specialization
Marketing business or related field
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Engineer, Quality Engineering ($75,000+/yr) at WOLF Advanced Technology
Vancouver, BC, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Engineer, Quality Engineering ($75,000+/yr) at WOLF Advanced Technology
Toronto, ON, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Engineer, Quality Engineering ($75,000+/yr) at WOLF Advanced Technology
Ottawa, ON, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate