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Customer Care Operations Delivery Lead, Bucharest at Wipro Limited
București, , Romania - Full Time
Skills Needed
Crm Software
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Head of Curriculum - Young Professionals Academy at Sandwell College
Birmingham B38 8QT, , United Kingdom - Full Time
Skills Needed
Leadership Skills
Specialization
Education
Qualification
Trade Certificate
Art & Design Teacher (ECT) at Cover People
Bury, England, United Kingdom - Full Time
Skills Needed
Communication Skills, Qts
Qualification
Graduate
Domino's Instore Team Member at Dominos
Chelmsford CM2 8YX, , United Kingdom - Full Time
Skills Needed
Food Safety, Availability, Customer Satisfaction, It
Qualification
Graduate
FULL TIME, MANAGER, BLANCHARDSTOWN at Jump Juice Bars
Blanchardstown, County Dublin, Ireland - Full Time
Skills Needed
Customer Service, Leadership Skills, Instructions
Qualification
Graduate
Failure Analysis Consultant at TV SD PSB Pte Ltd
Singapore, , Singapore - Full Time
Skills Needed
Analytical Skills, Interpersonal Skills, Management System, Addition, Working Experience, Analytical Equipment, Materials Science, Edx, Sem
Specialization
Mechanical Engineering, Engineering
Qualification
Graduate
Experience Required
Minimum 3 year(s)
supervisor, plastic products manufacturing at Krystalite Gt Inc
Fergus, ON N1M 1G7, Canada - Full Time
Skills Needed
Good Communication Skills
Specialization
Secondary (high) school graduation certificate
Qualification
Trade Certificate
Service Charge / Section 20 Consultation Officer at London Borough of Barking and Dagenham
London, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
CRM Product Manager - Seller Development at eBay
Kleinmachnow, , Germany - Full Time
Skills Needed
Interpersonal Skills, Ebay, Operational Efficiency, Color, Cookies, Salesforce, Consideration, Disabilities, Cooperation, Agile Environment, Inventiveness, Management Skills
Qualification
Graduate
Outside Sales Representative at ECCO Supply
Kelowna, BC, Canada - Full Time
Skills Needed
Training, Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Marketing Promoter - Lavoro Estivo Flessibile (no richiesta esperienza) at Jago
00185 Roma, , Italy - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Catering Assistant at Eurest
London E1, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Operator Maintenance Depot (m/f/d) at West Pharmaceutical Services
52249 Eschweiler, , Germany - Full Time
Skills Needed
English, Color, Magazine Management, Training, Sap
Qualification
Graduate
Principal Structural Design Engineer at Roughan ODonovan
Dublin, County Dublin, Ireland - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 10 year(s)
Laboratory Analyst - Kearl at Bureau Veritas
Fort McMurray, AB T9H 4G1, Canada - Full Time
Skills Needed
Hazardous Materials
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Mobile Vehicle Technician at Auto Assist Group
Luton LU4, England, United Kingdom - Full Time
Skills Needed
Automotive Technology, Independence, Communication Skills, Collaboration, Customer Service, Power Tools, Record Keeping, Emerging Technologies, Commission, Continuous Improvement, Training
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Paint Sprayer at Daniel Owen Ltd
Hayes, England, United Kingdom - Full Time
Skills Needed
Surface Preparation, Safety Practices, Manual Dexterity, Flexible Approach, Hazardous Materials, Specifications
Qualification
Apprenticeship
Radiological Technologist (P2A) Computed Tomography at Vancouver Coastal Health
North Vancouver, BC V7L 2L7, Canada - Full Time
Skills Needed
Professional Associations, Collaboration, Information Systems, Manuals, External Agencies, Health, Operational Requirements, Computed Tomography, New Hires, Image Archiving, Training, Writing, Completion, Digital Imaging, Harm Reduction, Computer Skills, History
Qualification
Graduate
Senior Director Portfolio at Collaborative Solutions
Sydney, New South Wales, Australia - Full Time
Skills Needed
Cloud, Peoplesoft, Time Management, Implementation Methodology, Engagements, Payroll, General Ledger, Operations Management, Service Delivery, Change Management, Oracle, Information Systems, Business Acumen, Management Skills, Communication Skills, Business Process
Specialization
Business management business information systems or related field
Qualification
Graduate
Experience Required
Minimum 8 year(s)
Systems & Innovation Manager at Battersea Arts Centre
London SW11 5TN, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Care Operations Delivery Lead, Bucharest at Wipro Limited
București, , Romania -
Full Time

Start Date

Immediate

Expiry Date

04 Sep, 25

Salary

0.0

Posted On

05 Jun, 25

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Crm Software

Industry

Information Technology/IT

Description

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

JOB DESCRIPTION

We are excited to offer you this new opportunity with Wipro Technologies, one of the biggest brands in the industry at this moment with a well-established history in various domains.
As part of this project, your role as an Inside Sales Support Executive TL will be to build and co-manage a strong relationship with our client’s organization and perform based on defined SLA and KPIs.
͏

NICE TO HAVE SKILLS:

Experience in Medical Devices / BPO
CRM Proficiency in using CRM software
͏
Responsibilities

Managing site level Operations for towers involving multi-site delivery.
Working collaboratively with Tower Service Delivery Leader to ensure performance outcomes on SLA’s.
Drive Performance - Team mentoring & coaching individual associates who may fall below desired performance.
Implement approved staffing and scheduling plans for forecasted volumes at a site level.
Escalation Handling - handle issues that come in as escalation from customer.
Participate in business strategy discussions, that have an impact on site specific operations for the tower; for e.g. product launch in a specific geography that might bring in call volumes in a new language.
Regularly updating oneself with changes in the process flow or in the company and/or floor policy.
Monitoring and ensuring closure of daily/weekly and monthly deliverables.
Managing SLA, Daily Reporting, leave planning.
Maintain a strong knowledge of Client’ products and services.
Drive continuous improvement and innovation programs at a site level.
Drive people engagement & employee retention initiatives in conjunction with local HR.
Responsible for completion of the team’s schedule adherence.
Support operational reporting, workforce management, quality assurance, developing and delivering training, voice of customer measurement & action, and identifying knowledge management platform updates.
Work in conjunction with Tower Service Delivery Lead & Client’ stakeholders in scheduling monthly, weekly and daily meetings.
͏
͏
Customer Care Operations Delivery Lead, Bucharest at Wipro Limited
București, , Romania - Full Time
Skills Needed
Crm Software
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Head of Curriculum - Young Professionals Academy at Sandwell College
Birmingham B38 8QT, , United Kingdom - Full Time
Skills Needed
Leadership Skills
Specialization
Education
Qualification
Trade Certificate
Art & Design Teacher (ECT) at Cover People
Bury, England, United Kingdom - Full Time
Skills Needed
Communication Skills, Qts
Qualification
Graduate
Domino's Instore Team Member at Dominos
Chelmsford CM2 8YX, , United Kingdom - Full Time
Skills Needed
Food Safety, Availability, Customer Satisfaction, It
Qualification
Graduate
FULL TIME, MANAGER, BLANCHARDSTOWN at Jump Juice Bars
Blanchardstown, County Dublin, Ireland - Full Time
Skills Needed
Customer Service, Leadership Skills, Instructions
Qualification
Graduate
Failure Analysis Consultant at TV SD PSB Pte Ltd
Singapore, , Singapore - Full Time
Skills Needed
Analytical Skills, Interpersonal Skills, Management System, Addition, Working Experience, Analytical Equipment, Materials Science, Edx, Sem
Specialization
Mechanical Engineering, Engineering
Qualification
Graduate
Experience Required
Minimum 3 year(s)
supervisor, plastic products manufacturing at Krystalite Gt Inc
Fergus, ON N1M 1G7, Canada - Full Time
Skills Needed
Good Communication Skills
Specialization
Secondary (high) school graduation certificate
Qualification
Trade Certificate
Service Charge / Section 20 Consultation Officer at London Borough of Barking and Dagenham
London, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
CRM Product Manager - Seller Development at eBay
Kleinmachnow, , Germany - Full Time
Skills Needed
Interpersonal Skills, Ebay, Operational Efficiency, Color, Cookies, Salesforce, Consideration, Disabilities, Cooperation, Agile Environment, Inventiveness, Management Skills
Qualification
Graduate
Outside Sales Representative at ECCO Supply
Kelowna, BC, Canada - Full Time
Skills Needed
Training, Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Marketing Promoter - Lavoro Estivo Flessibile (no richiesta esperienza) at Jago
00185 Roma, , Italy - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Catering Assistant at Eurest
London E1, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Operator Maintenance Depot (m/f/d) at West Pharmaceutical Services
52249 Eschweiler, , Germany - Full Time
Skills Needed
English, Color, Magazine Management, Training, Sap
Qualification
Graduate
Principal Structural Design Engineer at Roughan ODonovan
Dublin, County Dublin, Ireland - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 10 year(s)
Laboratory Analyst - Kearl at Bureau Veritas
Fort McMurray, AB T9H 4G1, Canada - Full Time
Skills Needed
Hazardous Materials
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Mobile Vehicle Technician at Auto Assist Group
Luton LU4, England, United Kingdom - Full Time
Skills Needed
Automotive Technology, Independence, Communication Skills, Collaboration, Customer Service, Power Tools, Record Keeping, Emerging Technologies, Commission, Continuous Improvement, Training
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Paint Sprayer at Daniel Owen Ltd
Hayes, England, United Kingdom - Full Time
Skills Needed
Surface Preparation, Safety Practices, Manual Dexterity, Flexible Approach, Hazardous Materials, Specifications
Qualification
Apprenticeship
Radiological Technologist (P2A) Computed Tomography at Vancouver Coastal Health
North Vancouver, BC V7L 2L7, Canada - Full Time
Skills Needed
Professional Associations, Collaboration, Information Systems, Manuals, External Agencies, Health, Operational Requirements, Computed Tomography, New Hires, Image Archiving, Training, Writing, Completion, Digital Imaging, Harm Reduction, Computer Skills, History
Qualification
Graduate
Senior Director Portfolio at Collaborative Solutions
Sydney, New South Wales, Australia - Full Time
Skills Needed
Cloud, Peoplesoft, Time Management, Implementation Methodology, Engagements, Payroll, General Ledger, Operations Management, Service Delivery, Change Management, Oracle, Information Systems, Business Acumen, Management Skills, Communication Skills, Business Process
Specialization
Business management business information systems or related field
Qualification
Graduate
Experience Required
Minimum 8 year(s)
Systems & Innovation Manager at Battersea Arts Centre
London SW11 5TN, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate

Frequently Asked Questions

Generally, most of the countries look for applicants, who are skilled in their occupation with at least 3+ years of experience, possessing a bachelor’s degree or higher qualification, who can also prove their proficiency in the English language through various internationally recognized tests. Further for a few countries where applicants have blood relatives already residing or applicants having an offer of employment from an employer in the migrating country will be preferred.

Countries like Canada, Australia, and New Zealand offer relatively easier PR pathways for Indians due to their immigrant-friendly policies. Canada provides options like Express Entry and Provincial Nominee Programs for skilled workers, while Australia uses a points-based system with visas such as Subclass 189 and 190.

The best country to migrate from India depends on your priorities and qualifications. Canada is ideal for its immigrant-friendly policies, excellent healthcare, and job opportunities through programs like Express Entry. Australia offers a high standard of living, beautiful landscapes, and a points-based PR system for skilled workers. New Zealand is perfect for those seeking a peaceful lifestyle and career opportunities in in-demand fields. Each country has its own advantages, so choose based on your goals and skills.

The easiest country to immigrate to depends on your profile, but Canada is widely considered the top choice due to its straightforward Express Entry system and Provincial Nominee Programs. Australia is also a great option with its points-based system favoring skilled workers. New Zealand is ideal for those with in-demand skills, offering a peaceful lifestyle and simplified residency processes. Portugal provides an easy path through its D7 Visa for individuals with sufficient income or savings.