Company Description
Mondrian is a way of travel. With its groundbreaking design and progressive programming, it is a “must” destination for locals or travellers. Mondrian is always at the heart of the most exciting cultural scenes in the world, serving up innovation and creativity for everyone. Mondrian provides a playful framework so that guests and locals alike can immerse themselves in the culture of each city it inhabits. Mondrian Gold Coast is an immersive precinct that reflects the culture of one of Australia’s most iconic coastal destinations.
Join our cultural precinct of imaginative spaces that reflect sun, sand and surf enveloped around dynamic dining, entertainment, a cutting-edge spa with a world-class edge.
We’re seeking creatives, innovators and disruptors who challenge the status quo and ready to be agents of change as we usher in one of the most exciting, progressive and forward-thinking brands set to make Burleigh its home.
Job Description
The Restaurant Host plays a pivotal role in curating an exceptional guest experience across the dining venue. This position ensures seamless management of guest reservations, welcomes and seats guests with grace, and upholds the highest standards of personalised service. The role involves crafting a warm, inviting atmosphere, addressing guest inquiries and concerns, and ensuring an elevated, memorable experience at every touchpoint.

In this role, you will:

• Greet guests warmly and professionally, creating a positive and personalised first impression.
• Handle all reservation requests via phone, in person, email, and online platforms while managing booking systems efficiently.
• Coordinate with venue managers to optimise table allocation, seating arrangements, and confirm reservations.
• Maintain and manage wait lists during peak hours, providing accurate wait times to guests.
• Ensure the entrance area and host station are clean, organised and presentable at all times.

• Greet guests warmly and professionally, creating a positive and personalised first impression.
• Handle all reservation requests via phone, in person, email, and online platforms while managing booking systems efficiently.
• Coordinate with venue managers to optimise table allocation, seating arrangements, and confirm reservations.
• Maintain and manage wait lists during peak hours, providing accurate wait times to guests.
• Ensure the entrance area and host station are clean, organised and presentable at all times