JOIN A TEAM THAT IS CHANGING MILLIONS OF LIVES.

Transforming smiles, changing lives
At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible.
Ready to join us?
About this opportunity
The Practice Development Manager (PDM) plays a vital role in driving sales growth by fostering relationships with existing customers and identifying new business opportunities within their designated territory. Responsibilities include conducting educational workshops, promoting iTero equipment sales, participating in trade shows, and providing essential materials and collateral to support sales efforts. The PDM’s primary customer base consists of general dentists, requiring a strong commercial mindset.
You will develop and execute business plans to drive sales growth and expand market presence. In this role, you will cultivate strong relationships with general dentists and their practice team, fostering collaboration and long-term partnerships to enhance business success.

In this role, you will…

• Develop a proactive territory strategy to foster strong connections and ongoing engagement with stakeholders in metropolitan and regional areas.
• Provide exceptional service within assigned territory by responding promptly, accurately and efficiently to enquiries and correspondence.
• Strengthen existing customer connections while seeking innovative ways to drive new business and market expansion.
• Utilize CRM as a strategic planning tool to track customer activity, territory sales, open leads, customer support calls and any other report that will assist in efficiently managing the territory.
• Maintain a high level of product knowledge, clinical understanding and competence in company’s products and processes and provide expert advice and guidance to customers.
• Develop a complete understanding of how Invisalign through product and marketing, are able to significantly increase a practice’s commercial goals.
• Responsibility to open conversations about iTero intraoral scanners, in-practice benefits and detail to drive conversion. Working alongside iTero team ANZ.
• Attend, participate and effectively interact in meetings, conferences and trade shows to increase the profile of Invisalign and differentiate it from other dental companies.
• Attend trade shows, clinical and promotional programs, events and training seminars as required.
• Ensure professional representation of Invisalign with customers and internal stakeholders.
• Ensure that all administrative requirements are completed in a timely manner.

EXPERIENCE, EDUCATION AND KNOWLEDGE

• Sales or marketing experience preferred with a proven track record across health related industry.
• Experience in orthodontic, general dental or medical device industry highly advantageous.
• Strong analytical and problem solving capabilities.
• Digitally savvy with proficiency in using sales management tools and technologies.
• Daily in-field travel will be required in the management of the assigned territory, including regional locations. Working outside normal hours or at weekends will also be required in instances of Trade Shows, Conferences or Sales Meetings.
• Your own vehicle and a valid driver’s licence is essential.

EXPERIENCE, EDUCATION AND KNOWLEDGE

• Sales or marketing experience preferred with a proven track record across health related industry.
• Experience in orthodontic, general dental or medical device industry highly advantageous.
• Strong analytical and problem solving capabilities.
• Digitally savvy with proficiency in using sales management tools and technologies.
• Daily in-field travel will be required in the management of the assigned territory, including regional locations. Working outside normal hours or at weekends will also be required in instances of Trade Shows, Conferences or Sales Meetings.
• Your own vehicle and a valid driver’s licence is essential.

DISCOVER ALIGN:

We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.
Align’s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another— ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.
We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.
As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.
Eager to learn how we embrace our global differences and nurture employee well-being?

IN THIS ROLE, YOU’LL NEED …

• Proven track record of success in a sales or account management role, preferably within the medical device or dental industry
• Excellent communication and interpersonal skills with the ability to confidently present to health care professionals.
• Strong commercial acumen and the ability to identify and capitalize on new opportunities
• High level of agility in managing and prioritizing tasks, has good organisational, planning and coordination skills
• Ability to work autonomously, plan and manage your territory.
• Strong desire to deliver results and drive growth across the territory.
• Strong persuasive and negotiation skills.

IN THIS ROLE, YOU WILL…

• Develop a proactive territory strategy to foster strong connections and ongoing engagement with stakeholders in metropolitan and regional areas.
• Provide exceptional service within assigned territory by responding promptly, accurately and efficiently to enquiries and correspondence.
• Strengthen existing customer connections while seeking innovative ways to drive new business and market expansion.
• Utilize CRM as a strategic planning tool to track customer activity, territory sales, open leads, customer support calls and any other report that will assist in efficiently managing the territory.
• Maintain a high level of product knowledge, clinical understanding and competence in company’s products and processes and provide expert advice and guidance to customers.
• Develop a complete understanding of how Invisalign through product and marketing, are able to significantly increase a practice’s commercial goals.
• Responsibility to open conversations about iTero intraoral scanners, in-practice benefits and detail to drive conversion. Working alongside iTero team ANZ.
• Attend, participate and effectively interact in meetings, conferences and trade shows to increase the profile of Invisalign and differentiate it from other dental companies.
• Attend trade shows, clinical and promotional programs, events and training seminars as required.
• Ensure professional representation of Invisalign with customers and internal stakeholders.
• Ensure that all administrative requirements are completed in a timely manner.

IN THIS ROLE, YOU’LL NEED …

• Proven track record of success in a sales or account management role, preferably within the medical device or dental industry
• Excellent communication and interpersonal skills with the ability to confidently present to health care professionals.
• Strong commercial acumen and the ability to identify and capitalize on new opportunities
• High level of agility in managing and prioritizing tasks, has good organisational, planning and coordination skills
• Ability to work autonomously, plan and manage your territory.
• Strong desire to deliver results and drive growth across the territory.
• Strong persuasive and negotiation skills.

In this role, you will…

• Develop a proactive territory strategy to foster strong connections and ongoing engagement with stakeholders in metropolitan and regional areas.
• Provide exceptional service within assigned territory by responding promptly, accurately and efficiently to enquiries and correspondence.
• Strengthen existing customer connections while seeking innovative ways to drive new business and market expansion.
• Utilize CRM as a strategic planning tool to track customer activity, territory sales, open leads, customer support calls and any other report that will assist in efficiently managing the territory.
• Maintain a high level of product knowledge, clinical understanding and competence in company’s products and processes and provide expert advice and guidance to customers.
• Develop a complete understanding of how Invisalign through product and marketing, are able to significantly increase a practice’s commercial goals.
• Responsibility to open conversations about iTero intraoral scanners, in-practice benefits and detail to drive conversion. Working alongside iTero team ANZ.
• Attend, participate and effectively interact in meetings, conferences and trade shows to increase the profile of Invisalign and differentiate it from other dental companies.
• Attend trade shows, clinical and promotional programs, events and training seminars as required.
• Ensure professional representation of Invisalign with customers and internal stakeholders.
• Ensure that all administrative requirements are completed in a timely manner

At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:

• Health and well-being programs to keep you thriving in both body and mind.
• Employee-exclusive discounts on Invisalign products.
• Learning opportunities through online learning resources and support for your individual development plans.
• Inclusive, global workplace that fosters collaboration, recognition and belonging